2007 macbook pro keeps restarting won't boot up
Hello,
I have a fairly old MAcbook Pro (2007). Recently, after rrsinsatlling and erasing the hard drive, my MBP will not Boot up. Ive tried Resetting PRAM, SMC, etc. The symptoms are as follows.
the chime then apple logo---then it RESTARTS. I can't open in safe, or verbose, or run Apple hardware test. since it just restarts. I can't boot from DVD or External Flash drive because it just restarts after selecting the alternate startups. I also can not boot from the recovery HD because it just restarts. the only thing that delays the restart is if I don't select a startup disk after holding the option button. or if i hold the N key...at which point after about a minute or so of searching for a network disk it restarts. when i hold down the V i would see a few lines of code and it then restarts. It will continue to restart for hours until I disconnect the power adapter. (finally there is no battery in the device and hasn't had once for over 3 years when it exploded. Please help
Thank you.
I also have a Late 2007 MBP 15" that, after 5.5 years, finally succumbed to the Nvidea curse. Nvidea sold Apple a lot of video chipsets (yes, if you have a 2007 MBP, you could have the Nvidea curse) that were faulty and would fail with heat. Mine failed during a software update too.
Aple had a repair extension program for this but it expired in December 2012.
I called around a lot, finally calling Cupertino to be told the 2007 MBP not longer qualifes for a flat-rate repair due to a lack of parts.
My point is you may not be able to get the flat-rate repair. I replaced mine with a refurb entry-level 13-inch MBP that nearly twice as fast, has over 4X the hard drive space, and cost half of what the old MBP did. That was after getting several estimates for a new logic board from third-party service centers that where in the US$500-900 range. I paid US$1020 for the refurb 13-incher.
Similar Messages
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Macbook Pro keeps restarting when watching videos online
My Mid 2011 13in, 500GB HD, 16GB Ram Macbook Pro keeps restarting whenever I'm watching videos online be it Youtube, or Xfinity or anyother video site. Browsing online works fine, nothing happens. I also watched a movie I had on my harddrive and that worked fine as well. The problem is with online video. I even tried it on both Chrome and Safari and I still get the same result. This started about 3 days ago now my Macbook restarts around 8-10 times a day. It has become a constant hassle that I had no issues with before. After it restarts it leaves a Kernel Panic Report reading: Can anyone help me figure out what the problem might be? Please and thank you.
Anonymous UUID: 670FCAE9-F1F5-AE74-F5F5-8A8512EB1FFF
Sat Jan 11 19:52:29 2014
panic(cpu 1 caller 0xffffff800d4dc19e): Kernel trap at 0xffffff800d48f983, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffffa014384240, CR3: 0x00000000440f6031, CR4: 0x00000000000606e0
RAX: 0xffffffa014384230, RBX: 0xffffff802f6bd840, RCX: 0x00000000092e0000, RDX: 0xffffff800dad0180
RSP: 0xffffff81de6abca0, RBP: 0xffffff81de6abd40, RSI: 0x0000000000000000, RDI: 0xffffff800dad0180
R8: 0xffffff802e2b14c0, R9: 0xffffff802e1adfb0, R10: 0xffffff800dad15f0, R11: 0x0000000000000003
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000080, R15: 0xffffffa014384230
RFL: 0x0000000000010283, RIP: 0xffffff800d48f983, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffffa014384240, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81de6ab930 : 0xffffff800d422f69
0xffffff81de6ab9b0 : 0xffffff800d4dc19e
0xffffff81de6abb80 : 0xffffff800d4f3606
0xffffff81de6abba0 : 0xffffff800d48f983
0xffffff81de6abd40 : 0xffffff800d495493
0xffffff81de6abd70 : 0xffffff800d48ec5d
0xffffff81de6abda0 : 0xffffff800d48deac
0xffffff81de6abde0 : 0xffffff800d47de5c
0xffffff81de6abef0 : 0xffffff800d481e9f
0xffffff81de6abf20 : 0xffffff7f8de9e594
0xffffff81de6abf50 : 0xffffff800d83de23
0xffffff81de6abfb0 : 0xffffff800d4f3e06
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f8de9 d000->0xffffff7f8dea7fff
BSD process name corresponding to current thread: fseventsd
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 83564068609
last loaded kext at 71031353796: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8ea2c000, size 32768)
loaded kexts:
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.2.1f7
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.ApplePolicyControl 3.4.12
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Before this, it said the hard drive died. However, replacing the brackets allowed me to continue using the original hard drive.
If the hard drive died, replacing a bracket (whatever that means) could not possibly have revived it.
The panic log indicates a hardware fault, probably in the mass-storage subsystem.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Macbook Pro Keeps Restarting Itself and then totally crashed
Dear all.
I am using Macbook Pro 13-inch (i7 2.9 Ghz, 8 GB DDR3, 750 GB) with OS X Maverick (10.9.4).
For the last few months, my Macbook Pro kept restarting itself and I usually ignored this issue until yesterday, my MBP fail to boot up, only display the grey apple logo and rolling icon below for almost 30 mins.
I tried the safe mode and reset NVRAM method and it still fail to boot up and sometimes a black text appears (aka kernel panic).
Then i took my macbook pro to the nearest Apple service provider and the technician said that it was probably due to the 750 GB Hard Disk since the HD itself is a faulty product, therefore we can't find any 750 GB HD nowadays. So he recommended me to replace my current HD with a new HD. I took his advice and I replaced it with 1 TB Toshiba HD. And then the technician reformat my MBP and installed the OS X Maverick. My Macbook pro able to boot up now.
However the next day I still find my MBP keeps restarting itself (until now) and take note that I didn't install any new softwares, I only updated the available updates in Apps Store for the OS, iBooks, and iTunes.
Can anyone recommend me what to do? Is this a Hardware problem or software problem?
I'm thinking to switch back to OS Lion to see whether this is mainly due to OS Maverick.
Thank you.Unfortunately yes. Since the computer is unable to boot up, that part of the software starts BEFORE the OS would. Last time I had this problem, it turned out to be a faulty GPU (soldered to the logic board) and i needed to replace the logic board. If you wanted to, you could indeed back up your personal data (you should ANYWAY, no matter what you do) and you could try to do a fresh install, but I'm fairly confident you are experiencing either faulty ram, or a faulty logic board.
-
Mid 2010 Macbook Pro Keeps Restarting due to Kernel Panic. Ideas for how to fix?
So my Mid 2010 Macbook Pro keeps randomly restarting, and giving me a screen that says something like "your computer restarted due to a problem."
Looks like it as a kernel panic, but I have no idea what this is. Seems to be no pattern for when it crashes. Used to do it maybe once a month and now this is the 5th time in two days.
Any idea what might be going on? Looked at past threads but nothing seemed to apply.
Here's the issue report:
Interval Since Last Panic Report: 3966250 sec
Panics Since Last Report: 13
Anonymous UUID: 7A9C4557-3A15-F201-C5F0-248B698BCE76
Sun Mar 3 14:26:35 2013
panic(cpu 3 caller 0xffffff7f85c9bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811930d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 3), Frame : Return Address
0xffffff80edd0b260 : 0xffffff800541d626
0xffffff80edd0b2d0 : 0xffffff7f85c9bb25
0xffffff80edd0b360 : 0xffffff7f85d954b3
0xffffff80edd0b3c0 : 0xffffff7f85d95527
0xffffff80edd0b430 : 0xffffff7f860aa853
0xffffff80edd0b570 : 0xffffff7f85dbb659
0xffffff80edd0b5a0 : 0xffffff7f85ca58da
0xffffff80edd0b650 : 0xffffff7f85ca0fac
0xffffff80edd0b840 : 0xffffff7f85ca2ade
0xffffff80edd0b920 : 0xffffff7f86dccad5
0xffffff80edd0b960 : 0xffffff7f86de2507
0xffffff80edd0b980 : 0xffffff7f86e01353
0xffffff80edd0b9c0 : 0xffffff7f86e013b1
0xffffff80edd0ba00 : 0xffffff7f86de7c43
0xffffff80edd0ba50 : 0xffffff7f86da20fc
0xffffff80edd0bae0 : 0xffffff7f86d9defa
0xffffff80edd0bb10 : 0xffffff7f86d9baab
0xffffff80edd0bb40 : 0xffffff80058650c3
0xffffff80edd0bbc0 : 0xffffff8005867153
0xffffff80edd0bc20 : 0xffffff8005864b8f
0xffffff80edd0bd70 : 0xffffff80054981e1
0xffffff80edd0be80 : 0xffffff8005420aed
0xffffff80edd0beb0 : 0xffffff8005410448
0xffffff80edd0bf00 : 0xffffff800541961b
0xffffff80edd0bf70 : 0xffffff80054a5b16
0xffffff80edd0bfb0 : 0xffffff80054ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c34 000->0xffffff7f85f36fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f85c20000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f85bdd000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 5f44000->0xffffff7f86266fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c 34000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f86d83000 ->0xffffff7f86e45fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c 34000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f85c20000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f85bdd000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000005200000
Kernel text base: 0xffffff8005400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 13893412243014
last loaded kext at 739492449806: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8793f000, size 229376)
last unloaded kext at 341224120991: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f86496000, size 65536)
loaded kexts:
com.silex.driver.sxuptp 1.5.1
com.jft.driver.PdaNetDrv 1.0.64
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.GeForce 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8634, 0x535550455254414C454E5430310000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (en2), Ethernet, en2
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3So my Mid 2010 Macbook Pro keeps randomly restarting, and giving me a screen that says something like "your computer restarted due to a problem."
Looks like it as a kernel panic, but I have no idea what this is. Seems to be no pattern for when it crashes. Used to do it maybe once a month and now this is the 5th time in two days.
Any idea what might be going on? Looked at past threads but nothing seemed to apply.
Here's the issue report:
Interval Since Last Panic Report: 3966250 sec
Panics Since Last Report: 13
Anonymous UUID: 7A9C4557-3A15-F201-C5F0-248B698BCE76
Sun Mar 3 14:26:35 2013
panic(cpu 3 caller 0xffffff7f85c9bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811930d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 3), Frame : Return Address
0xffffff80edd0b260 : 0xffffff800541d626
0xffffff80edd0b2d0 : 0xffffff7f85c9bb25
0xffffff80edd0b360 : 0xffffff7f85d954b3
0xffffff80edd0b3c0 : 0xffffff7f85d95527
0xffffff80edd0b430 : 0xffffff7f860aa853
0xffffff80edd0b570 : 0xffffff7f85dbb659
0xffffff80edd0b5a0 : 0xffffff7f85ca58da
0xffffff80edd0b650 : 0xffffff7f85ca0fac
0xffffff80edd0b840 : 0xffffff7f85ca2ade
0xffffff80edd0b920 : 0xffffff7f86dccad5
0xffffff80edd0b960 : 0xffffff7f86de2507
0xffffff80edd0b980 : 0xffffff7f86e01353
0xffffff80edd0b9c0 : 0xffffff7f86e013b1
0xffffff80edd0ba00 : 0xffffff7f86de7c43
0xffffff80edd0ba50 : 0xffffff7f86da20fc
0xffffff80edd0bae0 : 0xffffff7f86d9defa
0xffffff80edd0bb10 : 0xffffff7f86d9baab
0xffffff80edd0bb40 : 0xffffff80058650c3
0xffffff80edd0bbc0 : 0xffffff8005867153
0xffffff80edd0bc20 : 0xffffff8005864b8f
0xffffff80edd0bd70 : 0xffffff80054981e1
0xffffff80edd0be80 : 0xffffff8005420aed
0xffffff80edd0beb0 : 0xffffff8005410448
0xffffff80edd0bf00 : 0xffffff800541961b
0xffffff80edd0bf70 : 0xffffff80054a5b16
0xffffff80edd0bfb0 : 0xffffff80054ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c34 000->0xffffff7f85f36fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f85c20000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f85bdd000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 5f44000->0xffffff7f86266fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c 34000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f86d83000 ->0xffffff7f86e45fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f85c 34000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f85c20000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f859bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f85bdd000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000005200000
Kernel text base: 0xffffff8005400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 13893412243014
last loaded kext at 739492449806: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8793f000, size 229376)
last unloaded kext at 341224120991: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f86496000, size 65536)
loaded kexts:
com.silex.driver.sxuptp 1.5.1
com.jft.driver.PdaNetDrv 1.0.64
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.GeForce 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8634, 0x535550455254414C454E5430310000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (en2), Ethernet, en2
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
My 15-inch, Mid 2010 Macbook Pro keeps restarting
Sorry if this has been asked here before but I've been having lots of trouble with my Macbook Pro lately and I'm not sure what to do. It keeps restarting all the time and I've noticed that it mostly occurs while I'm using the Type Tool in Photoshop. Which is very upsetting because I use that program a lot and I'm not sure what to do about this. The problem started earlier this year and has since gotten significantly worse, especially after upgrading to "Mavericks" OS X 10.9.4".
Processor 2.8 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
And here's the report that I received on the latest restart:
Anonymous UUID: C8E8E91A-0CEB-6B3E-EA1A-D91ECCEDB424
Mon Sep 15 13:36:49 2014
panic(cpu 3 caller 0xffffff7f9efaaf7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8138978000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff814cf2b6b0 : 0xffffff801cc22f79
0xffffff814cf2b730 : 0xffffff7f9efaaf7c
0xffffff814cf2b800 : 0xffffff7f9d625f1b
0xffffff814cf2b8c0 : 0xffffff7f9d6ef50a
0xffffff814cf2b900 : 0xffffff7f9d6ef57a
0xffffff814cf2b970 : 0xffffff7f9d96e056
0xffffff814cf2baa0 : 0xffffff7f9d712ba9
0xffffff814cf2bac0 : 0xffffff7f9d62c96d
0xffffff814cf2bb70 : 0xffffff7f9d62a478
0xffffff814cf2bd70 : 0xffffff7f9d62b518
0xffffff814cf2be50 : 0xffffff7f9d5d82de
0xffffff814cf2beb0 : 0xffffff7f9ef7c4e6
0xffffff814cf2bf00 : 0xffffff7f9ef7b20e
0xffffff814cf2bf20 : 0xffffff801cc4a20a
0xffffff814cf2bfb0 : 0xffffff801ccd7417
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9ef9c000->0xffffff7f9efaffff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9ef94000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef97000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9d5d6000->0xffffff7f9d83efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9d5d6000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
com.apple.driver.AGPM(100.14.28)[FA3AB19A-6DB2-3CBA-B74F-012CB69E39D9]@0xffffff 7f9ef79000->0xffffff7f9ef8bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.driver.IOPlatformPluginFamily(5.7.1d6)[67BEDCC9-E9AB-3F32-82CE-84729F B82C0A]@0xffffff7f9e01d000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
dependency: com.apple.AppleGraphicsDeviceControl(3.6.22)[91D61DEC-2946-3790-8134-B808C016C4 C9]@0xffffff7f9ef73000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 186429134352
last loaded kext at 57184744397: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9e7dd000, size 32768)
last unloaded kext at 183263355081: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9de0e000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.28
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Any help would be greatly appreciated!Thank you so much for the reply!!! This really means a lot! I'm not familiar with that software and admittedly, I'm not all that tech savvy.
If I download this, does this mean I can use Photoshop again (Albeit temporarily)? And will disabling the GPU have any negative effects on my computer?
And I've also seen that a few other people have had similar problems with their "Mid-2010 Macbook Pro's" - is this because of a faulty hardware problem? And is the solution to have it replaced?
Sorry for all the questions by the way. Like I said, I'm not all that tech savvy but I really want to fix this and start using my computer like I used to before. Also, I live in the Territories in Canada and have no access to any Apple Stores so I can't really book a Genuis Bar appointment until my next holiday, which, sadly, won't be for quite awhile.
Again- thank you so much for the reply!!! : ) -
My Macbook Pro keeps restarting after upgrading it to Yosemite!
Hi, I have Macbook Pro 13-inch early 11, and the only thing that I have upgraded is the ram to 16Gb.
When I start upgrading the ox to Yosemite I headed to few problems (like it was stoked on 1 more minute for over 30 min so i had to restart my mac and start the installation again and again the same problem but this time i wated for 45 mins and finally it was installed. When for the first time it came to that screen so i can choose my user name and type my password nothing worked so i had to restart the mac AGAIN! Finally it worked but way slower than the last ox.)
After a day and two my mac started to restart it self for over 10 times in like 4 hours! It didnt mater if i was working on something using different apps or just listing to music, or just by closing the mac all of sudden i would hear the restart sound for no reason! So now it got better and it not like over 10 times in few hours but it still does several times a day specially when i close my mac. After the restart the only thing that tells me that your mac was restarted due to a problem and do you wanna report it and etc.
I would really appreciate if someone helps me with this stupid problem cause it really is annoying me and im keep loosing my work in middle of working on them.
Thanks!
Btw, im running bootcamp also but i dont use it that much but i beleive i had that problem when im ruuning the boot camp also!I'm not sure if this is what you wanted though
Sat Oct 18 11:36:44 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff800521e80a): Kernel trap at 0xffffff8005207171, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000020000000038, CR3: 0x00000004460b5004, CR4: 0x00000000000626e0
RAX: 0x00000000000007f8, RBX: 0xffffff801c1c55c0, RCX: 0x0000000000000000, RDX: 0x0000000000000020
RSP: 0xffffff81ee7abbb0, RBP: 0xffffff81ee7abc30, RSI: 0x000000000017ad01, RDI: 0x000000000017ad2e
R8: 0x0000000000000000, R9: 0xffffff801c19bd80, R10: 0x000000000000088d, R11: 0x00000000257f841c
R12: 0x00007fe471a29000, R13: 0xffffff801c1c55c0, R14: 0x0000020000000000, R15: 0x0000000000000020
RFL: 0x0000000000010202, RIP: 0xffffff8005207171, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000020000000038, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81ee7ab860 : 0xffffff800513a811
0xffffff81ee7ab8e0 : 0xffffff800521e80a
0xffffff81ee7abaa0 : 0xffffff800523a443
0xffffff81ee7abac0 : 0xffffff8005207171
0xffffff81ee7abc30 : 0xffffff80051a6d22
0xffffff81ee7abd00 : 0xffffff80051a4419
0xffffff81ee7abf20 : 0xffffff800521ec9c
0xffffff81ee7abfb0 : 0xffffff800523a355
BSD process name corresponding to current thread: mdworker
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004e00000
Kernel text base: 0xffffff8005000000
__HIB text base: 0xffffff8004f00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 2811383340540
last loaded kext at 74402393740: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f87418000, size 36864)
last unloaded kext at 249516878415: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f85f71000, size 65536)
loaded kexts:
com.globaldelight.driver.BoomDevice 1.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E433136
USB Device: Hub
USB Device: Mass Storage Device
USB Device: IR Receiver
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: FaceTime HD Camera (Built-in)
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H, 3.34 GB
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 16 GB, SMC 1.68f99
Network Service: AirPort, AirPort, en1
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB -
MacBook Pro HD issues; won't boot to any drive; need to recover data
*Apologies in advance for the lengthy post. I just want to be sure I include as much detail as possible. Thanks in advance for reading all of this and offering any thoughts and suggestions.
I have a 13-inch late 2011 MacBook Pro running OS 10.7.
The computer recently began booting slower and slower until finally one day it did nothing but show the gray boot screen with the apple and a spinning circle and/or progress bar at the bottom. It won't do anything else. I assume it's the HD; no surprise there. What's killing me is that no matter what I do, I can't boot to any disk, internal or external, can't mount it in target disk mode, and can't repair it or recover data, which is a first for me with any HD. However, the computer still clearly sees the drive, and the drive sounds and runs normally (meaning no clicks; appropriate amount of whirs and such).
What I've done so far:
Reset PRAM — no help
Reset SMC — no help
Boot in Safe Mode — same result as regular boot: gray logo screen with spinning wheel
Disk Utility message:
Verify Disk — "Error: This disk nees to be repaired. Click Repair Disk."
Repair Disk — gets as far as "Checking catalog file" then shows "Keys out of order". Next is "Rebuilding catalog B-tree." Then "The volume Macintosh HD could not be repaired."
fsck — same as Disk Utility: "Keys out of order (4, 22016)", "Rebuilding catalog B-tree", then "The volume Macintosh HD could not be repaired." FILE SYSTEM WAS MODIFIED." ...over and over again
If I hold Option while starting the computer, it gives me only two drives to boot from, regardless of any other external HDs or flash drives I have attached: Macintosh HD (internal), and Recovery HD (internal partition). If I choose Macintosh HD, it's hit or miss whether it prompts the Disk Utility screen or just gray-screens forever. If I choose Recovery HD, it successfully runs Disk Utility every time. Here's the thing, though — if I attach an external HD, it doesn't see it during the initial Option-startup. However, from Disk Utility I'm able to select a startup disk from the menu to restart into. It sees the externals in there every time and lets me select them as startup disks, but upon restart it returns to the gray Apple logo screen with spinning wheel and/or progress bar at bottom. Sometimes it also sees the internal Macintosh HD here, but selecting that is useless. I can't actually boot from any disk, internal or external, running full OS or even just recovery software.
I've tried using TechTool Pro 8's edisk and ProToGo bootable drives, but again, the MacBook only sees them from Disk Utility only (not on Option-start), and I can select them, but it doesn't actually boot to them; it reverts back to gray screen.
I've installed a full version of OS 10.10.2 on an external hard drive, complete with DiskWarrior 4 on it, but same problem as above — it sees it in the "Select Startup Disk" menu, but not in the initial Option-start or successful reboot.
I've tried booting from a DiskWarrior 4 DVD using C-startup. It recognizes and spins the DVD from the get-go. Eventually it boots to it (after about 20 minutes or so of reading the DVD). I'm able to launch DiskWarrior 4 and start a rebuild. However, it goes all the way through "Step 6: Constructing optimized replacement directory... Overlapped files detected: 7 ...Step 7: Finishing construction ...Step 8: Reading from disc, one moment please..." and then the computer kernel panicked. This happened several times. I reset the PRAM again, then retried DiskWarrior DVD boot, this avoided a kernel panic and it got as far as "Comparing directories... Step 9: Recording any file or folder differences; 3,449,089,956 tests..." and then DiskWarrior and the computer both freeze and I have to force shutdown.
The drive will not mount to another laptop in Target Disk Mode.
Disk Arbitrator immediately sees the the faulty laptop HD, but won't let me mount or unmount it. It's just there, grayed out.
Data Rescue 4 is able to see the faulty laptop HD through Target Disk Mode, even though the drive itself will not mount to my desktop. I am able to scan the drive using DR4, and start a data recovery process. However, DR4 is dumping all recovered data into "User Defined" ai (Adobe Illustrator) files, which makes absolutely no sense at all. What's more, the files aren't able to be opened by any program. Even files that it hasn't recovered into ai files, like txt and mpegs, cannot be opened. I've tried recovering from both the drive itself and from a clone of the drive (made through DR4), with the same result each time.
So, all of that said, I guess my first question is what the **** is going on? The drive mechanically is functioning fine, but there seems to be an issue with its readability (and the directory/files?).
What's more, why won't this laptop mount ANY drive? I should be able to Option-boot into any drive, especially if the USB ports, drives, and OS's are all fully functional, right? Is there any workaround I'm missing? Even if the internal drive and data are just screwed, what's causing a total lack of mounting or booting of any drive, internal or external?Holy crap, I got it to work.
Essentially, I just waited until DiskWarrior reached Step 9 and told it to skip the step before it had a chance to freeze. It skipped successfully, moved on, rebuilt and replaced the faulty directory files.
So far the computer is booting like normal, I can log in, and I'm currently copying all of the data to an external as I type this.
I still have no idea why the computer wouldn't mount or boot to any drive, but I guess I'll deal with that later. -
17inch macbook pro keeps restarting!
Hi,
I have just got my work macbook pro(late 2009) back from the Apple genius' after taking it in to repair the screen. It now won't shut down properly.
If I go to the Apple menu in the top left corner and select shut down, it shuts down but restarts. This also happens when I press the power button and select shut down.
If I hold my finger down on the power button it shuts down and doesn't start back up again but as soon as I connect the macbook to the power cable, it's boots up again without me touching a button.
This has only started happening since I got it back from Apple this morning.
I have spent a good 45 minutes on the phone to Apple trying to fix it and they are now sending someone out to collect the macbook to take it for repair on Monday. They say it will take up to 10 working days for to be repaired depending on the fault but I can't afford to lose it for this long as it's a work laptop.
Does anyone else have any other solutions? I have held down various combinations of keys whilst restarting, had it start in safe mode etc. Still won't do it.
HELP!!!!!!!!
Message was edited by: sawpawI am having the same problem on a Mac Pro Quad i7 2.66. It was acting a little strange and then I tried to shut it down it looks like it's going to and then would just restart its self.
Finally I got it to shut down somehow, I can't remember it was 2AM, and reset the PRAM and now it's working again.
Never had this happen before.
Any ideas???? Not really convinced that the PRAM fixed it. It's been acting strange ever since I updated FCP to the latest 7.xxx version. -
Macbook Pro keeps restarting while connected to TV
My Macbook Pro Mid 2009 keeps restarting with an error message when I play videos from it onto my TV. Below is the Error Log. Does anyone have any input or suggestions?
Extra Info:
OS X 10.9.5
2.8 GHZ Intel Core 2 Duo
Just upgraded to 8 GB ddr3 ram about 2 weeks ago.
Anonymous UUID: E09A1791-FB49-AE29-6AF9-B3807ECD0709
Sun Oct 12 18:26:37 2014
panic(cpu 0 caller 0xffffff80008dc43e): Kernel trap at 0xffffff7f827e6e6f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80f2e2bcdc, CR3: 0x000000000360d000, CR4: 0x0000000000000660
RAX: 0xffffff8014948000, RBX: 0xffffff8013634000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff8102e2bca0, RBP: 0xffffff8102e2bd60, RSI: 0x0000000000000000, RDI: 0xffffff8014949110
R8: 0x0000000000000005, R9: 0x0000000000000000, R10: 0x0000000000004a25, R11: 0xffffff8000e89ce8
R12: 0xffffff8014300800, R13: 0xffffff8014949110, R14: 0x0000000000000000, R15: 0x0000000000000020
RFL: 0x0000000000010046, RIP: 0xffffff7f827e6e6f, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80f2e2bcdc, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8102e2b930 : 0xffffff8000822f79
0xffffff8102e2b9b0 : 0xffffff80008dc43e
0xffffff8102e2bb80 : 0xffffff80008f3976
0xffffff8102e2bba0 : 0xffffff7f827e6e6f
0xffffff8102e2bd60 : 0xffffff7f827ec2eb
0xffffff8102e2bdb0 : 0xffffff7f827e8c40
0xffffff8102e2be10 : 0xffffff7f827e86be
0xffffff8102e2be70 : 0xffffff7f827d4da1
0xffffff8102e2bf30 : 0xffffff80008ddcfc
0xffffff8102e2bf50 : 0xffffff800083758a
0xffffff8102e2bf90 : 0xffffff80008378d8
0xffffff8102e2bfb0 : 0xffffff80008d7607
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514 -B8176259D3D7]@0xffffff7f827d2000->0xffffff7f827fcfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000000600000
Kernel text base: 0xffffff8000800000
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 617537324040
last loaded kext at 273575578974: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f82bda000, size 65536)
last unloaded kext at 613141212911: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f82bda000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.nvidia.classic.NVDANV50
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MQ01ABF050, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:What happens when you install the original RAM?
A 2009 15" model identifier 5.3 MBP will accept RAM with the following specifications: 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM
You have installed RAM with these specifications; DDR3, 1333 MHz. Should you install with the correct specifications, the MBP will probably operate correctly.
The best sources of Man compatible RAM are OWC and Crucial.
Ciao. -
Hey all,
Summary:
My GF's Macbook Pro (Early 2008, non-unibody I believe) "died" earlier this year without notice or a cause for why, then it worked months later, then it didn't again.
Symptoms:
It stopped booting, with the only signs of life are:
The annoying boot sound that you hear right-away, like a winding sound. "Weeeeah woooo"
A fan turns on immediately after the sound.
The front light (on the open button) is solid.
The battery will light up and show how much juice is left.
The only thing to do from here is to hold down the power for 10 seconds.
Don't worry, my story gets more interesting...
Now, I had another computer and my GF didn't need her macbook seriously for a while, so I didn't research the problem or how to fix it, until last week. Perusing the various help forums and communities, I came across the reset SMC suggestion, so I decided to try a few things on Apple's SMC reset page.
I tried a couple things, including taking the battery out, and LOW AND BEHOLD: IT CAME ON, like nothing happened! The screen was fine, the performance was fine, it updated (to the new Safari and iTunes, as an example) fine, and it restarted fine multiple times. One of the main reasons I wanted to get it working was to save some family pictures we had saved, so I started uploading the images to an image cloud site. I'm sending them at full-res so it takes a while and I go to sleep around 2 am so I'm not too late into the office in the morn. When I wake up, I go to check the image upload progress and the laptop is Off. I figure it just went into standby after finishing, so I hit the power button...
And it doesn't boot again. It's back to the same issue as before. I try doing what I did last time, then resetting the SMC, but nothing has worked this time.
Any ideas? It's out of warranty of course, which is why I'm here.
Thanks in advance!Since no one else is answering, I’ll jump in.
Your story is interesting indeed. I’m not sure I can help you fix the Mac but it sounds like there is a reasonable chance of recovering the data.
I assume it came with installation disks. Will it boot from them? If so run Disk Utility from there and try to repair the system disk.
For the hardware problems on your Mac it is time to take it to Genius Bar at an Apple store for a free diagnosis and estimate of repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
It could be your disk failing but it sounds more like flakey electronics in the system. Let’s assume is is the system board until a Genius tells you otherwise. If so, you can simply put the working system disk in an external enclosure, mount that on your other Mac and copy the data. Here is a source for the inexpensive hardware you would need:
Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/
SATA enclosure: http://eshop.macsales.com/item/OWC/ES2.5BPU2W/
There are multiple directions to go from here. Let me know what happens when you try theses first options. -
MacBook Pro keeps restarting by itself
So occasionally my MacBook Pro (13 inch model) likes to restart itself and go to the grey screen that says (your MacBook restarted because of a problem). I have no idea what's causing it. The hard drive is brand new (replaced it yesterday because the store that sold me the Mac said it was corrupted). When I pull up the summary of the report this is what I get:
*** Panic Report ***
panic(cpu 2 caller 0xffffff8004f49993): "Spinlock acquisition timed out: lock=0xffffff8005696ce8, lock owner thread=0x8, current_thread: 0xffffff8012585970, lock owner active on CPU 0xffffffff, current owner: 0x8"@/SourceCache/xnu/xnu-2782.20.48/osfmk/i386/locks_i386.c:378
Backtrace (CPU 2), Frame : Return Address
0xffffff809e2d3660 : 0xffffff8004f2bda1
0xffffff809e2d36e0 : 0xffffff8004f49993
0xffffff809e2d3710 : 0xffffff8004f44650
0xffffff809e2d37a0 : 0xffffff8004f421af
0xffffff809e2d37e0 : 0xffffff8004f379b6
0xffffff809e2d3820 : 0xffffff80053dbd59
0xffffff809e2d38a0 : 0xffffff80051371df
0xffffff809e2d3a60 : 0xffffff80051331a2
0xffffff809e2d3d20 : 0xffffff800533f5f8
0xffffff809e2d3db0 : 0xffffff8005164fd1
0xffffff809e2d3e50 : 0xffffff80053ec4aa
0xffffff809e2d3ef0 : 0xffffff80053ec61e
0xffffff809e2d3f50 : 0xffffff800544ba86
0xffffff809e2d3fb0 : 0xffffff8005035376
BSD process name corresponding to current thread: fontd
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000004c00000
Kernel text base: 0xffffff8004e00000
__HIB text base: 0xffffff8004d00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 17164138760
last loaded kext at 7370823409: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f86e71000, size 32768)
loaded kexts:
com.webroot.driver.WebrootSecureAnywhere 38
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHDAHardwareConfigDriver 272.18
com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.IOAHCIPassThrough 1.0.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSC2BW240A4, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Any suggestions as to what the issue would be would be very appreciated.1. Remove the "Webroot" product by following the instructions on this page. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes.
2. If there's no change, see below.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
MacBook Pro keeps restarting even after going to the Apple Store
I have a mid-2010 MacBook Pro 15" and it's been really acting up lately. It began randomly going black with the keyboard still lit up and then rebooted itself without warning. When I updated to Mavericks, it started happening multiple times a day. I did a virus scan, repaired the Disk Permissions, basically tried every troubleshooting method I could on my own. Nothing would help it so I finally took it to the Apple Store and they decided I should wipe everything off my hard drive, do a clean install of Mavericks and then restore my files and settings from Time Machine. They did everything (except Time Machine) for me and it seemed to fix the problem at first. My laptop was even much faster. But then it started happening maybe once every one or two days, and now it's randomly restarted 8 times since last night. It’s so frustrating. I’ve noticed that it often restarts when I’m using iMessage. When it restarts and my iPhone is plugged in, it always asks, sometimes even twice, if the phone should trust the computer…it’s like doesn’t even recognize the device when starting up. There are also some other problems with my laptop - my DVD drive spits out everything I put into it and my battery needs to be serviced/replaced. Do you think it could have to do with the battery, even though this usually happens when the laptop is plugged in? There were no problems with my hard drive at the Apple Store and they ignored that my battery had to be serviced, so maybe that’s not it. What could the problem possibly be? Let me know what other information I have to provide in order to figure it out. Please help! Thank you so much.
Thank you for your help everyone
So Friday night I took my laptop back to the Apple Store. They noted that my battery was on its way out, but they didn’t think that was the problem, so they kept it over the weekend to run diagnostics. Upon further investigation, they decided that the battery WAS the problem causing the restarts, so I had them replace it…but it’s still restarting! I got the computer back yesterday evening and it’s already happened 8 times. It just randomly reboots out of the blue without any warning. I can’t imagine what else the problem could be. I was wondering if maybe it is just a problem with Mavericks since the operating system is new and it seems to be happening to quite a few people. I tried to take note of what I suspected might be causing it - it often crashes when using iMessage, for example, so I tried keeping that application closed, but it didn't stop the rebooting.
Here is my most recent report, if that helps at all. I'm desperate to have this problem fixed so any help/insight is greatly appreciated. Thanks so much.
Anonymous UUID: 87CD3632-772A-04BB-3B34-ECA966837DF7
Tue Dec 10 22:22:16 2013
panic(cpu 3 caller 0xffffff7f84f59fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a21f5000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff807eeb30b0 : 0xffffff8002c22f69
0xffffff807eeb3130 : 0xffffff7f84f59fac
0xffffff807eeb3200 : 0xffffff7f8361c53d
0xffffff807eeb32c0 : 0xffffff7f836e8d9e
0xffffff807eeb3300 : 0xffffff7f838a38e5
0xffffff807eeb3330 : 0xffffff7f838a4695
0xffffff807eeb3370 : 0xffffff7f835fcb9a
0xffffff807eeb3490 : 0xffffff7f835fd5a4
0xffffff807eeb3520 : 0xffffff7f835fa808
0xffffff807eeb3560 : 0xffffff7f835fa785
0xffffff807eeb3600 : 0xffffff7f83620c4c
0xffffff807eeb3800 : 0xffffff7f83621af6
0xffffff807eeb38e0 : 0xffffff7f8458fba2
0xffffff807eeb3920 : 0xffffff7f8459f55f
0xffffff807eeb3940 : 0xffffff7f845cd51b
0xffffff807eeb3980 : 0xffffff7f845cd57b
0xffffff807eeb39c0 : 0xffffff7f845a4ff5
0xffffff807eeb3a10 : 0xffffff7f84570d3e
0xffffff807eeb3aa0 : 0xffffff7f8456ccc7
0xffffff807eeb3ad0 : 0xffffff7f8456a816
0xffffff807eeb3b00 : 0xffffff80030cb873
0xffffff807eeb3b90 : 0xffffff80030cd76f
0xffffff807eeb3bf0 : 0xffffff80030cb28f
0xffffff807eeb3d40 : 0xffffff8002cb6008
0xffffff807eeb3e50 : 0xffffff8002c26bb1
0xffffff807eeb3e80 : 0xffffff8002c139b5
0xffffff807eeb3ef0 : 0xffffff8002c1e003
0xffffff807eeb3f70 : 0xffffff8002cc921d
0xffffff807eeb3fb0 : 0xffffff8002cf3e26
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000->0xffffff7f8383afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f835bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f83845000->0xffffff7f83af1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 454f000->0xffffff7f84619fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f835bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f84f4c000->0xffffff7f84f5efff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84f44000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83524000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84f47000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 14662831814681
last loaded kext at 3194573810450: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f8505c000, size 335872)
last unloaded kext at 3187040152959: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8505c000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleMuxControl 3.4.12
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1 -
Macbook pro (early 2011) won't boot after sleep. Black screen with chime
I put my macbook pro early 2011 (Quad, 8 Gb RAM, 2 x SSD-disks, external 27" LED-screen) into sleep mode a couple of days ago. Everything was fine then.
However, the morning after it wouldn't wake up - this is the bootup process:
- Black screen
- Chime
- Still black screen, nothing happens.
So I've tried resetting NVRAM, SMC etc - no luck. Even tried the "Powerbutton" + "S" + Enter but to no avail.So I immediately began dd:ing my SSD-disk before trying anything else, figured it might be some preboot-corruption of some sort since I'm running FileVault2 with full AES-encryption.
Now, the problem (after some troubleshooting) doesn't seem to be disk-oriented. Remember the black screen? I've tried pulling the SATA-cables one by one on the motherboard of the Macbook pro and discovered that when I pulled the cable which reaches over the optical device (just above the SATA-cable for the optical device) then I get a white screen and I'm able to get as far as boot-option, or even disk repair (if I run my SSD-disk over USB and without any cables (three of them) attacked to the motherboard).
So since nothing works when I have disks connected or that third cable (some kind of logic board bridge? Reaches through the screen over to the other side of the mother board).
Also worth noting is that I was running out of free disk-space on my system disk. The disk is 250 Gb and free space was about 5-10 Gb (less than 5%). I also make the macbook pro dump contents of memory to disk (since my disk is encrypted it resides safely there).
So, my fear is that Apple hasn't used A-grade controllers for the disk drives (I've had drive corruption before, a Crucial 6 GB/s drive trashed less than a week before a presentation) and doesn't handle "unexpected events" nor signal/noise ratio very well. Maybe free space on disk was less than the 8 Gb needed to dump RAM (shouldn't have needed the full 8 Gb though) and this caused some kind of panic overwrite which trashed the controller?
Anyways, I've attached an image of the motherboard and I am wondering - what does the top cable which reaches over the optical drive do? Is it connected to the logic-board?sspott wrote:
** The volume Macintosh HD could not be repaired.
Looks to me like a fatal error on the hard disk. IMHO, the only solution is to boot from an external device, reformat the hard drive, and restore from backup. If you don't have a backup, you're in trouble. Boot from the external device, try to mount the int'l drive, and, if successful, back up as much as possible. Also, try running Disk Utility—it may be possible to fix it while booted from a different device, thought I wouldn't bank on it. At any rate, make sure to run an AHT afterwards, to check for possible hardware issues with the drive.
If the machine is still covered by AppleCare, take it to the store by all means. But they won't try to recover anything from the int'l drive, just check it, erase it if they don't find hardware issues, and re-install a fresh copy of the OS.
That's why you should always have at least 1 up-to-date backup (2, with one kept off-site, is better). -
2014 MacBook Pro keeps restarting
Hello,
I am a Help Desk engineer and we have 14 brand new 2014 MacBook Pro's that we have delegated to the population. However one employee's MBP keeps randomly restarting on her about twice a day. Sometimes her MBP goes a few days without it restarting on it's own.
When her laptop crashed this is the log it produced:
panic(cpu 4 caller 0xffffff80078dc43e): Kernel trap at 0xffffff80078a6b98, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000007a, CR3: 0x00000002a7c91083, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80282f81b0, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81f66fb280, RBP: 0xffffff81f66fb2b0, RSI: 0x0000000000000200, RDI: 0xffffff80282f81b0
R8: 0x0000000000000000, R9: 0x0000000000000200, R10: 0xffffff803a645ea0, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff80282f81b8
RFL: 0x0000000000010246, RIP: 0xffffff80078a6b98, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000007a, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f66faf10 : 0xffffff8007822f79
0xffffff81f66faf90 : 0xffffff80078dc43e
0xffffff81f66fb160 : 0xffffff80078f3976
0xffffff81f66fb180 : 0xffffff80078a6b98
0xffffff81f66fb2b0 : 0xffffff800786cf28
0xffffff81f66fb440 : 0xffffff80079d3003
0xffffff81f66fb4a0 : 0xffffff8007a15bad
0xffffff81f66fb5a0 : 0xffffff8007b6bcca
0xffffff81f66fb630 : 0xffffff80079fe241
0xffffff81f66fb6b0 : 0xffffff7f898061bc
0xffffff81f66fb9e0 : 0xffffff7f89807ea8
0xffffff81f66fba20 : 0xffffff8007bb6271
0xffffff81f66fba80 : 0xffffff80079e055d
0xffffff81f66fbad0 : 0xffffff80079f50e0
0xffffff81f66fbb70 : 0xffffff80079e6c65
0xffffff81f66fbc20 : 0xffffff80079e7522
0xffffff81f66fbf50 : 0xffffff8007c40c63
0xffffff81f66fbfb0 : 0xffffff80078f4176
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7f898 05000->0xffffff7f89809fff
BSD process name corresponding to current thread: mdworker
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000007600000
Kernel text base: 0xffffff8007800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 2231054263771
last loaded kext at 1792374233355: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f89832000, size 73728)
last unloaded kext at 126025387857: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f89528000, size 8192)
loaded kexts:
com.sophos.kext.sav 9.1.55
com.sophos.nke.swi 9.1.50
com.sophos.driver.devctrl 9.1.56
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
I have done the following:
Ran YASU Diagnostics utilities:
Cleared System, Local, User Cache
Cleared Browsers History & Cache
Cleared Download Cache
Removed Cookies
Clear Sys, Application & Archive logs
Ran Apple Diagnostics and no issues were reported.
Reset PRAM
Ran Disk Utility to find/repair any drive issues.
10 minutes after i handed her laptop back she came back and stated that it restarted on her again. The only thing that gets plugged into this laptop is an external monitor and the power cable. I explained to her to try running with it unplugged to see if it restarts again.
Can you view the issue by the log i sent you?
Thank you!Hello,
I am a Help Desk engineer and we have 14 brand new 2014 MacBook Pro's that we have delegated to the population. However one employee's MBP keeps randomly restarting on her about twice a day. Sometimes her MBP goes a few days without it restarting on it's own.
When her laptop crashed this is the log it produced:
panic(cpu 4 caller 0xffffff80078dc43e): Kernel trap at 0xffffff80078a6b98, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000007a, CR3: 0x00000002a7c91083, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80282f81b0, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81f66fb280, RBP: 0xffffff81f66fb2b0, RSI: 0x0000000000000200, RDI: 0xffffff80282f81b0
R8: 0x0000000000000000, R9: 0x0000000000000200, R10: 0xffffff803a645ea0, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff80282f81b8
RFL: 0x0000000000010246, RIP: 0xffffff80078a6b98, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000007a, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f66faf10 : 0xffffff8007822f79
0xffffff81f66faf90 : 0xffffff80078dc43e
0xffffff81f66fb160 : 0xffffff80078f3976
0xffffff81f66fb180 : 0xffffff80078a6b98
0xffffff81f66fb2b0 : 0xffffff800786cf28
0xffffff81f66fb440 : 0xffffff80079d3003
0xffffff81f66fb4a0 : 0xffffff8007a15bad
0xffffff81f66fb5a0 : 0xffffff8007b6bcca
0xffffff81f66fb630 : 0xffffff80079fe241
0xffffff81f66fb6b0 : 0xffffff7f898061bc
0xffffff81f66fb9e0 : 0xffffff7f89807ea8
0xffffff81f66fba20 : 0xffffff8007bb6271
0xffffff81f66fba80 : 0xffffff80079e055d
0xffffff81f66fbad0 : 0xffffff80079f50e0
0xffffff81f66fbb70 : 0xffffff80079e6c65
0xffffff81f66fbc20 : 0xffffff80079e7522
0xffffff81f66fbf50 : 0xffffff8007c40c63
0xffffff81f66fbfb0 : 0xffffff80078f4176
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7f898 05000->0xffffff7f89809fff
BSD process name corresponding to current thread: mdworker
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000007600000
Kernel text base: 0xffffff8007800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 2231054263771
last loaded kext at 1792374233355: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f89832000, size 73728)
last unloaded kext at 126025387857: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f89528000, size 8192)
loaded kexts:
com.sophos.kext.sav 9.1.55
com.sophos.nke.swi 9.1.50
com.sophos.driver.devctrl 9.1.56
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
I have done the following:
Ran YASU Diagnostics utilities:
Cleared System, Local, User Cache
Cleared Browsers History & Cache
Cleared Download Cache
Removed Cookies
Clear Sys, Application & Archive logs
Ran Apple Diagnostics and no issues were reported.
Reset PRAM
Ran Disk Utility to find/repair any drive issues.
10 minutes after i handed her laptop back she came back and stated that it restarted on her again. The only thing that gets plugged into this laptop is an external monitor and the power cable. I explained to her to try running with it unplugged to see if it restarts again.
Can you view the issue by the log i sent you?
Thank you! -
2013 MacBook Pro keeps restarting
My MacBook Pro (purchased March 2013) keeps restarting randomly, normally from sleep mode and mostly when I plug in or remove a hdmi cable.
Do I need to take it in for repairs? I only recently had the display replaced and it's 8 months old today... so frustrating!
This is the latest crash report:
Interval Since Last Panic Report: 443630 sec
Panics Since Last Report: 1
Anonymous UUID: F0E7EADF-B86C-20D1-6686-1929B95B9161
Thu Nov 14 17:31:45 2013
panic(cpu 2 caller 0xffffff80026b8945): Kernel trap at 0xffffff7f83df20c5, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000d08, CR3: 0x00000001e7672016, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff8017419000
RSP: 0xffffff80f3e53980, RBP: 0xffffff80f3e53990, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0xffffff8021781000, R9: 0x0000000000000000, R10: 0xffffff801b08a168, R11: 0x00007fff774fa901
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff801759c000, R15: 0xffffff801721b400
RFL: 0x0000000000010206, RIP: 0xffffff7f83df20c5, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000d08, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f3e53620 : 0xffffff800261d636
0xffffff80f3e53690 : 0xffffff80026b8945
0xffffff80f3e53860 : 0xffffff80026cebfd
0xffffff80f3e53880 : 0xffffff7f83df20c5
0xffffff80f3e53990 : 0xffffff7f83ddab77
0xffffff80f3e539f0 : 0xffffff7f83ddacaa
0xffffff80f3e53a30 : 0xffffff7f83df1c0c
0xffffff80f3e53a60 : 0xffffff7f83de562c
0xffffff80f3e53ac0 : 0xffffff7f83de495c
0xffffff80f3e53b20 : 0xffffff7f83e3681f
0xffffff80f3e53b40 : 0xffffff7f83dd52d4
0xffffff80f3e53ba0 : 0xffffff8002a70173
0xffffff80f3e53bc0 : 0xffffff8002a70d4d
0xffffff80f3e53c20 : 0xffffff8002a6e74f
0xffffff80f3e53d70 : 0xffffff8002698c21
0xffffff80f3e53e80 : 0xffffff8002620b4d
0xffffff80f3e53eb0 : 0xffffff8002610448
0xffffff80f3e53f00 : 0xffffff800261961b
0xffffff80f3e53f70 : 0xffffff80026a6546
0xffffff80f3e53fb0 : 0xffffff80026cf473
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(74.15)[5FA5C6BA-AAB5-3557-976B-69133F3CBDCC ]@0xffffff7f83dd1000->0xffffff7f83e1bfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f82b7d000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f83295000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f83252000
com.apple.driver.AppleIntelHD4000Graphics(8.1.6)[155195A2-3FD0-3081-A9D5-92AAF4 D3687D]@0xffffff7f83e27000->0xffffff7f83e6ffff
dependency: com.apple.iokit.IOAcceleratorFamily(74.15)[5FA5C6BA-AAB5-3557-976B-69133F3CBDCC ]@0xffffff7f83dd1000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f82b7d000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f83295000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f83252000
BSD process name corresponding to current thread: ScreenSaverEngin
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000002400000
Kernel text base: 0xffffff8002600000
System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
System uptime in nanoseconds: 35144053165080
last loaded kext at 17572292884949: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f842bb000, size 348160)
last unloaded kext at 112181927821: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f841b2000, size 8192)
loaded kexts:
jp.plentycom.driver.SteerMouse 4.1.5
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.filesystems.autofs 3.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.13.12
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleSDXC 1.4.3
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14100000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0259, 0x1d182000 / 4You are still under warranty, let them deal with it. Take it in to an Apple store Genius bar (make a appointment) and have them diagnose and fix it.
You paid for this, you have a 1 year from date of purchase, (unless you purchased AppleCare which would extend it by an additional 2 years)
TAKE ADVANTAGE of your warranty, and make this Apple's problem, not yours.
All The Best
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