2007 outlook locks up or does not retrieve mail

Hi,
I am not a computer person, so please bear with me. I have recently been experiencing problems with 2007 Outlook.
It will just spin with the message "connecting to server". A full reboot is required to end this. It also doesn't always retrieve emails unless the computer is rebooted. I have recently turned off an add-in or two and deleted
most of the large emails I had saved to make room. I found an RSS feed that I did not know I had and deleted that. What else can I do? This just started happening over the past two weeks. I ran malware software and Norton, with
nothing more than cookies and PUP file that I deleted. What else should I do? Seems to work fine when you start it in safe mode.
Thanks in advance for your help,
Nick

Hi,
Since this issue not persists in safe mode, it means a problematic add-in caused this problem. Please disable all add-ins you installed to check the result. To do this, go to Tool > Trust Center > Add-ins…
Also temporarily turn off your Norton and other security programs to check the result.
Regards,
Steve Fan
TechNet Community Support

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