2008 unibody macbook wireless and track pad issue
my wireless stopped working awyle back and now the track pad is acting up.
does apple offer a flat fee repair sevice?? for out of warranty \ apple care units?
thanks fred
I deleted the mouse by selecting it in the bluetooth options and clicking the minus tab. I went ahead and reinstalled OS X right afterwards. Right now I am having to use a USB mouse and keyboard. I disconnected both prior to start up. I get a widow that shows a demonstration on how to install batteries into a wireless mouse only way to pass that screen was to reattach the USB mouse. Then with a fresh startup no resolve.
Similar Messages
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My MacBook keyboard and track pad stopped functioning after pairing an Apple wireless mouse and keyboard. Any suggestions?
I deleted the mouse by selecting it in the bluetooth options and clicking the minus tab. I went ahead and reinstalled OS X right afterwards. Right now I am having to use a USB mouse and keyboard. I disconnected both prior to start up. I get a widow that shows a demonstration on how to install batteries into a wireless mouse only way to pass that screen was to reattach the USB mouse. Then with a fresh startup no resolve.
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MacBook Pro Keyboard / Track Pad issues.
Help, I am unable to log into my computer, my keyboard and track pad do not respond.
I had been having problems with an external DVD drive not mounting in 10.5.2. Console would she errors that it would not mount. Under the device manager I would see the drive as usb to IDE with the title of what ever disk I had loaded.
I read on the board here a possible solution that did match one of the error messages I received about 'IOUSBFamily is unable to enumerate a USB device.' That I should delete the IOUSBFamily.ktext file under /system/libraries/extensions. Along with the kernel cashes file.
After doing that I restarted my system. Once the MBP loads to the sign in screen I am unable to do any thing else except use the power button to force the computer to turn off. The keyboard and track pad are both unresponsive. However I am able to get the keyboard to respond before the computer starts up, for example resetting the PRAM with holding Command - Option - R - P until the computer chimes again. I am at a complete loss as to where I can go next. I am unable to reinstall OS X at this time or take the computer to a Genius because I am deployed to Iraq. I also would really like to not loss all my data on it.
Any help is very much appredicated.
Thank you from Iraq.
SGT Mazzone"I am unable to reinstall OS X at this time"
Why? Because you do not have the System Install DVD with you in Iraq? You really need it to troubleshoot.
If you have any 3rd party utilites with you like DiskWarrior and/or TechTool Pro, see if you can boot from them.
I just checked, there are no Apple User Groups in Iraq or Jordan.
Hopefully, someone else will chime in here with other solutions (if any). -
MacBook Pro Keyboard and tracking pad issues
I bought a refurbed macbook pro from Apple about 10 months ago. I've loved everything about it . . . until now. Yesterday I turned it on and started having keyboard issues. First the y key wouldn't work, then the rest of the keys followed. At that point, it was still starting up normally, but then the tracking pad would only "right click" on items on my desk top, so I couldn't open applications.
Now it will only open up in safe mode and it makes a noise like I'm pressing all the keys at once at start-up. Nothing happened to it between Saturday night when it was working perfectly and Sunday morning so I'm mystified. I brought it to the genius bar this morning and they also couldn't see what was wrong. Genius said something about how some keys looked "stuck" but mentioned it didn't looked like anything was spilled on it or anything.
The only "weird" thing about it is that the hing between the screen and the keyboard has always been a little loose but I didn't know until my husband bought a new pro a few months later and I felt the difference. The genius didn't seem to think that would mean anything.
They told me it would be at least $280 to send it out, diagnose, and fix it. Considering it's less than a year old, I'm a little reluctant (and poor) to do that right way especially since he had no clue what the problem might be.
I'm planning on trying another Genius Bar to see if they might have a better idea (hey, it worked with my ipod once) but I've been combing the message boards to see if anyone has had a similar issue. I found an older thread that talked about 2008 pros haven't issues with the keyboard and trackpad freezing due to a "faulty pressure connector" so I might try that solution when I get home. But any other ideas would be greatly appreciated! Thanks!Welcome to Apple Discussions!
If you bought your Mac from Apple 10 months ago, it should still be covered by the 1 year warranty and as long as the problem was not caused by accidental damage of some sort, it should be repaired at no cost to you. Was the store aware that you were still under warranty?
You can even upgrade to 3 year Applecare if you do so before the first year of ownership is up--definitely something to do if your Mac is having troubles already.
When you see the next genius, make sure they know you are still in the 1 year warranty period, and if you can, upgrade to 3 year Applecare.
You can also call Applecare on the phone and tell them about these problems and ask them for a case number, which will at least establish that they started while you were still under warranty. If a problem first occurs under warranty, Apple will honor the warranty until the problem is fixed, even if the warranty runs out in the meantime.
Good luck! -
No Output Devices Found and Track Pad Issues
I bought my Macbook Pro in mid-November 2011. Yesterday I noticed that my Macbook did not have any sound and when I checked System Preferences it gave me the dreaded "No output devices found" message. I could hear a start up sound but nothing after I have already logged in to any of my accounts. This is the first time I encountered it and I did some research so I have already done a PRAM reset, permission repair and I even created a new user account to see if I will encounter the same problem. Same thing on the other user account, still no sound. I also found out that the sound would only come out with a USB headset. Headsets with jacks won't work either.
I brought the unit to a service center and they advised me to reinstall OS X Lion and I did. There was sound right after I reinstalled the OS. However, it was gone again when I did a reboot. I also noticed that my track pad won't respond on certain occasions and I have to do a force shutdown by pressing the power button. What could be the problem? I am fearing that this is a hardware issue. I prefer not to have to bring the unit to a service center, wait for a week to get it back then only to encounter the same problem in the future.Try resetting the PRAM and SMC...
PRAM Reset:
http://support.apple.com/kb/HT1379
SMC Reset:
http://support.apple.com/kb/HT3964
Hope this helps! -
Unibody Macbook temprature and fan speed issue
My daughters late 2009 unibody Macbook's fan is not increasing when a heavy load is put on it.
What ever temperature it is at the fan stays at a constant 2000 rpm (minimum rpm). I've seen the cpu temps reach just shy of 170 degrees, but, no reaction from the fan to cool the processor off.
I've tried SMC Fan Control to change the rpm, but, even when increasing the fan speed, the fan does not speed up.
So far I've tried an SMC reset and PRAM reset to no avail.
Odd, because I have the same Macbook as hers and the fan operates fine. SMC Fan Control show control over the fans rpm and speeds up on command unlike hers.
Any help or ideas would be greatly appreciated.
Thank youJust tell them to order the part and give you a call when it's in. It's three screws and a vertical JST connector. Including the time needed to remove the bottom cover and put it back, I'd say this is a 5 minute job.
Just tell your daughter not to put the system under heavy load until it's fixed, and be sure to test it as soon as you reasonably can. They may insist on testing it before they give it back to you, and that may bump the time required to more like 10-15 minutes.
After it's fixed, you should probably remove SMCFanControl from the system. It's really not a good idea to go messing with the fans on these systems. So best to remove the temptation to do so that a program like that being installed would create. -
I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. This happened once before and it was due to a buldging battery pressing on the track pad. I checked the battery and it appears to be fine. What can I do?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm
Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden -
I have an Imac in my bedroom and apple tv hooked to my big screen in my living room. When I select mirror Imac on the Imac to view on the big screen in living room, can I get a wireless keyboard and track pad to control Imac from living room?
I do something like that, and can confirm 20 feet won't be a problem. More than 30 or so might be.
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Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!
The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries. -
Can not take a screenshot with Maverick and track pad. can not use apple chat to talk with a tech. there are other issues also like I used to be able to go back a page with the delete button. No Maverick PDF to instruct on how to use Maverick
THE use of the apple support is a mess also.
I want to be able to use my MAC fully and easily like I used to with Snow Leopard.
What is wrong with this maverick OS?The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
Power ran fully out on my MacBook Pro and is currently recharging. However, cannot get it to restart. Totally dark and have tried to deactivate via power button, keys and track pad but get no response
Sulapeace,
for how long has your MacBook Pro been recharging? Has the light on your MagSafe connector changed color since you’d started recharging it? What do your battery level indicator lights show when you press the button next to them? -
recently updated iMac and macbook pro to mountain lion. Now mouse and track pad operate backwards i.e. scroll up and page scrolls down. how do you fix this?
System Preferences > Mouse -- deselect "Scroll direction: natural." Do the same for the trackpad > Scroll & Zoom preference.
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Macbook Pro keyboard and track pad freeze
I have tried about 15 times now to post this due to the following problem
Today my keyboard and track pad have suddenly frozen. In appears as if the OS is fine and running but I can't input any kind of key or cursor movement. I have to restart it. Is this common? It's bad news because I have work to do and I can't just get used to using the save command every 30 seconds. That's why I switched to Apple; I was sick of this and similar issues with PCs. Anyone. . . Ideas??This happened twice to me in the last five months. I had to take it in for service; the first time, they replaced the keyboard, and the second time, they replaced the entire logic board. The problem hasn't come back so far.
If you need the computer urgently, it should work if you plug in an external keyboard and mouse. However, I think you'll probably have to take it in for service in order to get the problem fixed. -
Mac does not recognize wireless keyboard and track pad.
After waking my Mac from sleep it does not recognize the wireless keyboard and track pad. OS 10.7.5.
Does your iMac recognize any other BT devices? For example a trackpad, or a wireless mouse?
Also, check Applications -> Utilities -> Console and look for bluetooth messages.
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