2009 15" MacBook Pro is sluggish and sometime reboots in the middle of work
Hey everybody.
Just got my repaired (liquid on keyboard ) 15" MacBook Pro back from the Apple Store a few weeks ago. I haven't upgraded anything since, but now the screen frequently gives me the "rainbow beachball" icon and everything stops for several minutes. On three occasions (including moments ago!), the laptop simply rebooted. Thankfully, I had just done a command-S to save my work in progress.
Two days ago I rebooted from a CD and ran Disk Utility which DID find some errors and declared them fixed. After some rainbow beachballs last night, I ran Disk Utility again from the hard drive and it did find some permissions that needed to be repaired. With this latest crash, I felt that I should reach out for other ideas.
Any thoughts why I'm having these problems?
Call the Apple Store that repaired it. You need to advise them that you are having "issues."
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Macbook Pro getting slower and slower, freezing all the time
Hi,
My early 2011 Macbook Pro is gettin slower and slower, and I'm pretty sure Mavericks only worsened the condition. This is my report, can someone help me on why this is happening?
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 1:28:0
Disk Information:
TOSHIBA MK5059GSXP disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 499,25 GB (54,63 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
JMicron USB to ATA/ATAPI bridge 500,11 GB
EFI (disk2s1) <not mounted>: 209,7 MB
Filmes (disk2s2) /Volumes/Filmes: 499,76 GB (330,53 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1)
com.Cycling74.driver.Soundflower (1.5.1)
com.bresink.driver.BRESINKx86Monitoring (8.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[failed] com.brother.LOGINserver.plist
[loaded] com.oracle.java.Java-Updater.plist
[loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
[failed] com.akamai.single-user-client.plist
[loaded] com.facebook.videochat.[redacted].plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
uHD-Agent
GrowlHelperApp
Alfred
uTorrent
Dropbox
iShutdown
HyperDock Helper
Assistente de gestor de conteúdo
3rd Party Preference Panes:
Akamai NetSession Preferences
Fan Control
Flash Player
Flip4Mac WMV
Growl
HyperDock
Java
Internet Plug-ins::
DirectorShockwave: Version: 11.5.9r620
o1dbrowserplugin: Version: 4.9.1.16010
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.20913.0 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 45
Bad Fonts:
None
Old applications:
Content Manager Assistant: Version: 1.10.4086.78 - SDK 10.5
/Users/duarte_cunharosa/Applications/CMA.app
Content Manager Assistant: Version: 1.10.4086.78 - SDK 10.5
/Applications/CMA.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5
/Users/duarte_cunharosa/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
Miro Video Converter: Version: 2.6 - SDK 10.0
/Applications/Miro Video Converter.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Plants vs: Version: 1.0.40 - SDK 10.5
/Applications/Plants vs. Zombies.app
RipIt: Version: 1.6.2 - SDK 10.5
/Applications/RipIt.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
UPlayBrowser: Version: 1.0.1.23853 - SDK 10.5
/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 414.09 GB
Destinations:
Time Machine [Local] (Last used)
Total size: 698.32 GB
Total number of backups: 3
Oldest backup: 2013-12-20 18:10:54 +0000
Last backup: 2013-12-22 19:52:17 +0000
Size of backup disk: Too small
Backup size 698.32 GB < (Disk used 414.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% Transmission
4% Dropbox
2% WindowServer
2% Dock
1% Google Chrome
Top Processes by Memory:
123 MB Google Chrome
119 MB iTunes
102 MB Dropbox
87 MB Google Chrome Helper
66 MB Finder
Virtual Memory Statistics:
148 MB Free RAM
995 MB Active RAM
859 MB Inactive RAM
1.03 GB Wired RAM
7.80 GB Page-ins
4.84 GB Page-outsIf you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, use that.
Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; { system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will beautomatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-Vagain. Please don't copy anything from the Terminal window. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You can then quit Terminal. Please note:
☞ Steps 1 and 2 are all copy-and-paste — type only your login password when prompted.
☞ When you type your password, you won't see what you're typing.
☞ If you don’t have a password, set one before taking Step 2. If that’s not possible, skip the step.
☞ Step 2 might not produce any output, in which case the Clipboard will be empty. Step 1 will always produce something.
☞ The commands don't change anything, and merely running them will do neither good nor harm.
☞ Remember to post the output. It's already in the Clipboard. You don't have to copy it. Just paste into a reply
☞ If any personal information, such as your name or email address, appears in the output of either command, anonymize it before posting. Usually that won't be necessary.
☞ Don't post the contents of the Terminal window.
☞ Don't paste the output of Step 1 into the Terminal window. Paste it into a reply. -
I have a 17-inch MacBook Pro with a destroyed screen. (My son put it on the top of his car and drove off and it fell off.) Can anyone tell me the keystrokes to make an external monitor the primary monitor? I can see only the upper left side of the laptop screen so I CAN select system preferences. I can then arrow over to system preferences and down to make selections I cannot see. I don't know then what to do or IF I can make the choices needed to make the external monitor primary when all I can do is make keystrokes on items I cannot see. It's an older (about 2008) MacBook Pro and I would like to use the external monitor to see to connect an external hard drive and download files to install on a new MacBook. My son might know the iOS but I don't.
• I don't know then what to do or IF I can make the choices needed to make the external monitor primary
This is the left side of System Preferences in OS 10.8.3. (if that is not what the MBP is running post back). By the way, if you can grab the top of that pane you could move it over to the top far left. - Same for any pane.
Do this with the external monitor connected and powered on.
You need to click on Displays., and then grope for Arrangement and click there.
When you get there, the two screens are shown.
The trick is to grab the white stripe (on the left in this image) and move it to the other rectangle. You do not have to position it exactly, it snaps into place when it gets close. -
Hello
Greetings my name is Diaz Rafaelina live in Dominican Republic and a while ago my computer puts a purple line on the screen and it's not that, I would like to help me solve the problem
I await your response.
Information of the hardware:
Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro7,1
Nombre del procesador: Intel Core 2 Duo
Velocidad del procesador: 2.66 GHz
Número de procesadores: 1
Número total de núcleos: 2
Caché de nivel 2: 3 MB
Memoria: 4 GB
Velocidad del bus: 1.07 GHz
Versión de la ROM de arranque: MBP71.0039.B0B
Versión SMC (sistema): 1.62f6
Número de serie (sistema): W803*****ATN
Sudden Motion Sensor:
Estado: Activado
<Personal Information Edited by Host>Try a pram reset; Power down in the normal procedure, power back up holding the following keys before the start up chime ; option,command,P,R (no commas)continue to hold these these keys until you hear the start up chimes 2 times, then release. Reboot and see if this helps. If this persists, you should bring the machine to an Apple store, or an AASP (Apple Authorized Service Provider) Hope this helps:)
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MacBook pro not charging and it is not the charger
I tried plugging my MacBook pro to its charger and I found the chargers light twitching and it didn't turn into charging and my laptop wasn't charging , now I have bought another charger thinking that my charger was the problem and it is doing the same thing so is there a problem with my MacBook please help !!
You should still be able to 'see' the battery, and it's 'health' in a System report.
As wjosten wrote:
>About this Mac>More Info>System Report>Hardware>Power...under Battery Health, what does it say?
If your battery is not showing up under Power, you're in trouble. If it is showing up, you should be able to report its health.
Clinton -
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Call the Apple Store that repaired it. You need to advise them that you are having "issues."
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