2009 iMac freezing, here's etrecheck's summary?
Hi, I would love advice on how to resolve this problem: My 2009 iMac freezes after 30-45 minutes of internet browser usage. (Regardless of browser type)
It will usually start with a full freeze, and then after 5 minutes the mouse cursor will move but clicking anywhere won't work and one can't tab out of the browser. A reboot is always needed, and we're doing it about 10 times a day! Thanks for any advice. Here's what etrecheck says, since I read that its best to post that!
EtreCheck version: 2.2 (132)
Report generated 5/4/15, 2:07 AM
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 130 - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:8:26
Disk Information: ℹ️
WDC WD1003FZEX-00MK2A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (470.06 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]
[failed] [email protected] [Click for details]
[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 529.29 GB
Destinations:
My Book [Local]
Total size: 3.00 TB
Total number of backups: 33
Oldest backup: 2014-12-17 09:41:30 +0000
Last backup: 2014-12-26 20:50:47 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
0% opendirectoryd
Top Processes by Memory: ℹ️
443 MB kernel_task
430 MB Google Chrome Helper(4)
160 MB Google Chrome
102 MB mdworker(6)
82 MB mds_stores
Virtual Memory Information: ℹ️
1.64 GB Free RAM
2.36 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 09:28:32 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-03-212832_[redacted].panic [Click for details]
May 3, 2015, 09:02:06 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-03-210206_[redacted].panic [Click for details]
May 4, 2015, 01:58:31 AM Self test - passed
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Similar Messages
-
My 2009 iMac freezes and won't run more than one application at a time - how can I fix this?
Help! My iMac has been getting worse regarding freezing, especially when trying to open iPhoto. It will load slowly, and then I get the pinwheel of death for ever, until I shutdown and try over again. It usually takes several tries, and usually overnight. How can I resolve this issue?
First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
IMac slow here is EtreCheck version: 2.1.8 (121) Report generated 27 March 2015
Complete wally when to comes to all things iMac.
What does this report say to the non-Wally's out there?
EtreCheck version: 2.1.8 (121)
Report generated 27 March 2015 8:02:21 pm AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 5 days 4:30:9
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (442.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. iPad
Apple Internal Memory Card Reader
Seagate BUP Slim BL 1 TB
EFI (disk1s1) <not mounted> : 210 MB
seagate 1T (disk1s2) /Volumes/seagate 1T : 999.86 GB (826.17 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[running] com.seagate.TBDecorator.plist [Click for support]
6 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[running] com.seagate.dashboard.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Messenger Application Hidden (/Applications/Microsoft Office 2008/Microsoft Messenger.app)
iTunesHelper UNKNOWN (missing value)
TomTomHOMERunner Application Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Dashboard UNKNOWN (missing value)
Seagate UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.0.0 [Click for support]
Silverlight: Version: 4.0.50917.0 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 556.75 GB
Destinations:
Stephen Ferrigno's Time Cap [Network]
Total size: 998.06 GB
Total number of backups: 36
Oldest backup: 2014-12-24 14:09:26 +0000
Last backup: 2015-03-27 09:25:23 +0000
Size of backup disk: Too small
Backup size 998.06 GB < (Disk used 556.75 GB X 3)
Top Processes by CPU: ℹ️
8% iTunes
5% WindowServer
0% Safari
0% Mail
0% AppleSpell
Top Processes by Memory: ℹ️
146 MB iTunes
120 MB Photosmart_Plus_B209a_m__676834_
69 MB Safari
43 MB Finder
39 MB mds
Virtual Memory Information: ℹ️
59 MB Free RAM
838 MB Active RAM
796 MB Inactive RAM
588 MB Wired RAM
35.30 GB Page-ins
855 MB Page-outs
Diagnostics Information: ℹ️
Mar 27, 2015, 07:19:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-27-191922_[redacted].crash
Mar 27, 2015, 01:13:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-27-131355_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
here is my etrecheck. Any help is appreciated
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Seagate FA GoFlex Desk 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (1.56 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Canon MX870 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
[System] com.crashplan.engine.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.crashplan.javacheck.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
[not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
User Login Items:
iTunesHelper
Adobe Bridge CS4
CrashPlan menu bar
ClamXavSentry
AdobeResourceSynchronizer
Canon IJ Network Scanner Selector2
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
Musicnotes: Version: 1.18.9 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Silverlight: Version: 4.0.51204.0 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
Scorch: Version: 6.1.0 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Carbonite 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/Carbonite
CarboniteDaemon: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteStatus: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
CarboniteAlerts: Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 169
Oldest backup: 2011-04-10 20:10:19 +0000
Last backup: 2014-02-04 22:28:22 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 364.60 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
16% Solavant Demo
9% mds
3% CarboniteDaemon
2% WindowServer
2% EtreCheck
Top Processes by Memory:
348 MB firefox
217 MB clamd
135 MB mds_stores
106 MB Mail
102 MB softwareupdated
Virtual Memory Information:
794 MB Free RAM
1.70 GB Active RAM
443 MB Inactive RAM
587 MB Wired RAM
1.13 GB Page-ins
896 KB Page-outsFixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
Etrecheck says:
Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 111A 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
/Volumes/My Book/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Qmaster: Path: /Library/StartupItems/Qmaster
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Adobe Version Cue CS3 [Click for support]
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Growl [Click for support]
SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
Destinations:
My Book [Local]
Total size: 1.00 TB
Total number of backups: 13
Oldest backup: 2015-04-21 19:59:59 +0000
Last backup: 2015-05-02 19:49:37 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
12% iavd
5% iAntiVirus
5% WindowServer
5% diskimages-helper
1% mdworker(5)
Top Processes by Memory: ℹ️
537 MB kernel_task
266 MB Google Chrome Helper(4)
111 MB Google Chrome
74 MB ocspd
74 MB WindowServer
Virtual Memory Information: ℹ️
1.45 GB Free RAM
2.55 GB Used RAM
59 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 11:26:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
May 3, 2015, 11:22:17 AM Self test - passedThanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
"Accept-Ranges" = bytes;
"Cache-Control" = "max-age=14400";
Connection = "Keep-Alive";
"Content-Encoding" = gzip;
"Content-Language" = "en-us";
"Content-Length" = 793;
"Content-Type" = "application/x-apple-plist";
Date = "Mon, 04 May 2015 17:53:43 GMT";
Etag = "\"e20-5071070ddab80\"";
Expires = "Mon, 04 May 2015 21:53:43 GMT";
"Keep-Alive" = "timeout=15, max=281";
"Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0 CarbonCore 0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1 libdispatch.dylib 0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2 libdispatch.dylib 0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3 CarbonCore 0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4 CarbonCore 0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5 AdobeAFL 0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6 ??? 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input. -
ok here goes nothing i have a late 2009 iMac 27 11.1 intel bought it refurbished and they installed mountain lion 10.8.4 on delivery w/o disks i think ran lion orig. idk & its been all problems 10.8.5 M.L so tried Maverick 10.9 now worse please help me.....i still have backups of software for mountain lion 10.8 however i need to throw everything on a usb toshiba 1TB external storage for backup, plus from what ive read being i needed to try to go back and update the efi and frimware for my original model but when i found the right one it wont accept it.....and now i just tried to reinstall my mountain lion probably shoud have left in the cloud til i got backed up ...which i now needed to move my previous backed up stuff off the drive to reformat it properly as i read it being toshiba needs to be guid hard drive mac im relatively new to the whole mac thing and im just as ****** off as i was with PC ....lol i just wanna record music and have a steady workflow i do have a new 4s iphone and cloud storage but i believe my computers hacked or got malware or just ****** from incompatiable software ......and keychains not working for admin either PLEASE tell ,me what to do thx .....i will be so grateful im good with recording software and stuff bad with computers programing lol HELP me
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system): 1.54f36
Message was edited by: lnwko -
Late 2009 iMac running Yosemite freezing and won't wake up when Elgato Eye TV starts to record?
As above really, not much more to add.
My husbands late 2009 iMac recently upgraded to Yosemite (latest update installed yesterday) freezes while in sleep mode and has to be 'force shutdown' by holding power button down and then restarted to get it going again. Recording is stopped.
The Elgato Eye TV is a dual tuner with latest update.
Sometimes it wakes the computer up and begins recording, sometimes not.
No key taps or mouse jiggles get it to wake nor a quick press of the power button, I can hear the computer running and have to hold the power button down until all is quiet then fire it back up.
Other times it just doesn't wake the computer at all and start recording. I am all out of things to try, I think he had this problem before but not as badly when the iMac was running Snow Leopard.Hi Boaz,
I´m facing exactly the same with my Mini which is remotely controlled by a MacBook via Screensharing. Everything works fine unless the Mini goes to sleep. After that I´m not able to wake it up by the MacBook and Wake on LAN (Wol). Even the share is not listed in Finder´s sidebar anymore. It simply doesn´t show up in the share sections anymore. When I log on to my router I can see, that MacMini is not active and I can send WoL package from the router. That brings the Mini back alive, although it still doesn´t show up in the Finder sidebar. When I connect to the Mini via Finder "Connect to share" and type in: vnc://ip-MacMini I can use screensharing again.......
Also I faced the problem with indexed network phantoms....means my Mini was listed in network shares with several different indices e.g. MacMini(2) and (4) and so on..... I wasn´t able to connect and curiously these phantoms show up even when my Mini was shut off! Looks like bonjour or something else is not working properly....
I fixed phantoms by reseting my router (AVM firtzbox), which worked out perfect since yesterday and no indexed phantom is showing up anymore.....
Haven´t fixed the screensharing or waking up thing yet....
I was also taking part in beta testing program and reported these problems to Apple. In Mavericks everything worked really perfect!
Greetz
Sven -
I am getting ready to call and schedule to take imac in for service. Thought I would try on here first. It is shutting down all the time. Its like it just crashes.
Paul,
Thank you for the quick response. here is my mac. I sure hope someone can pin point the cause of this.
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
12 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:1:47
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 499.25 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Canon MX410 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 1
Kernel Extensions:
com.rogueamoeba.InstantOn (5.0.2 - SDK 10.6)
com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6)
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
User Login Items:
smcFanControl
Growl
iAntiVirus
HP Scheduler
HP Product Research
HPEventHandler
Internet Plug-ins:
Easy-WebPrint EX: Version: 1.1.0 3rd-Party support link
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 3.1.0f4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Facebook Improved: Version: 1.8
Add To Amazon Wish List: Version: 1.8
Omnibar: Version: 1.2
Social Fixer: Version: 9.0
Ultimate Status Bar: Version: 1.3
Pinterest: Version: 1.0
AddThis: Version: 1.7
Facebook Photo Zoom: Version: 1.1206.11.1
GMail Counter: Version: 0.9.3
Reload Button: Version: 1.2
SafariRestore: Version: 6.0.1
Facebook Cleaner: Version: 3.3
My eBay Manager: Version: 3.0.2.0
Turn Off the Lights: Version: 2.3.0.5
AdBlock: Version: 2.6.18
1-ClickWeather: Version: 1.0
Bing Highlights: Version: 1.0.24
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
AudioScrobbler: Version: 6.0.5 - SDK 10.8 3rd-Party support link
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
My Passport for Mac [Network] (Last used)
Total size: 465.29 GB
Total number of backups: 61
Oldest backup: 2013-08-19 15:41:53 +0000
Last backup: 2014-03-18 16:18:22 +0000
Size of backup disk: Excellent
Backup size 465.29 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
38% AAM Updates Notifier
19% iavd
8% iAntiVirus
4% WindowServer
1% Safari
Top Processes by Memory:
233 MB thunderbird
197 MB Safari
135 MB MailTab for Gmail
98 MB ocspd
61 MB WindowServer
Virtual Memory Information:
9.01 GB Free RAM
1.79 GB Active RAM
249 MB Inactive RAM
715 MB Wired RAM
291 MB Page-ins
0 B Page-outs -
Problem description:
My iMac freezes every day few times when using Safari. I have to hard reset it by holding the power button.
EtreCheck version: 2.1.8 (121)
Report generated 15 Feb 2015 20:51:02 GMT+1
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:8:53
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Data (disk1s2) /Volumes/Data : 999.35 GB (291.53 GB free)
OWC Mercury Electra 3G SSD disk0 : (240,06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 239.71 GB (22.61 GB free)
USB Information: ℹ️
Razer Razer DeathAdder
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
Stanton ScratchAmp 400mbit - 400mbit max
Configuration files: ℹ️
/etc/hosts - Count: 6
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Click for support]
/Applications/Proxifier.app
[not loaded] com.initex.proxifier.macosx.kext (2.11.2 - SDK 10.6) [Click for support]
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
[loaded] com.delantis.kext.tcpblocknke (4.0.0 - SDK 10.8) [Click for support]
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avira.antivirus.general.agent.plist [Click for support]
[loaded] com.avira.antivirus.ipm.ui.plist [Click for support]
[loaded] com.avira.antivirus.notifications.agent.plist [Click for support]
[loaded] com.avira.antivirus.odscan.default.plist [Click for support]
[loaded] com.avira.antivirus.scheduler.agent.plist [Click for support]
[running] com.avira.antivirus.systray.plist [Click for support]
[loaded] com.avira.antivirus.telemetry.agent.plist [Click for support]
[loaded] com.avira.antivirus.update.default.plist [Click for support]
[loaded] com.paragon.updater.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[failed] com.avira.antivirus.dbcleaner.plist [Click for support]
[failed] com.avira.antivirus.ipm.loader.plist [Click for support]
[running] com.avira.helper.watchdox.plist [Click for support]
[loaded] com.delantis.tcbblockd.plist [Click for support]
[loaded] com.delantis.tcbblocknke_load_kext.plist [Click for support]
[loaded] com.delantis.TCPBlock.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.paragon.ntfs12.refresh.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.delantis.tcpblocknotify.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Plex Media Server Application (/Applications/Plex Media Server.app)
Espionage Application (/Applications/Espionage.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
AdBlock
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
TCPBlock [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% Console
3% WindowServer
2% Safari
1% fontd
0% avguard-ondemand-mgmt
Top Processes by Memory: ℹ️
378 MB savapi
326 MB avguard.bin
241 MB Safari
172 MB com.apple.WebKit.Plugin.64
172 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
11.00 GB Free RAM
4.28 GB Active RAM
792 MB Inactive RAM
1.10 GB Wired RAM
527 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 08:41:52 PM Self test - passed
Feb 13, 2015, 09:12:26 AM /Library/Logs/DiagnosticReports/Adobe Premiere Pro CS6_2015-02-13-091226_[redacted].hang
Feb 13, 2015, 09:12:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS6_2015-02-13-091217_[redacted].crash
Feb 13, 2015, 09:09:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS6_2015-02-13-090926_[redacted].crash
Console log:
15/02/15 20:36:03,558 syncdefaultsd[2719]: AOSKit ERROR: XPC CLIENT: Connection [0x7f9c61456170] event handler received event with type: [XPC_TYPE_ERROR]. Description: [Connection interrupted]
15/02/15 20:36:27,164 xpcproxy[2916]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
15/02/15 20:36:30,000 kernel[0]: process 2917 set trusted
15/02/15 20:36:30,000 kernel[0]: Change trust on
15/02/15 20:36:30,000 kernel[0]: process name mdworker (pid 2917)
15/02/15 20:37:34,000 kernel[0]: Change trust on
15/02/15 20:37:34,000 kernel[0]: process name �� ������9W������9W������9W������9W���� (pid 2859)
15/02/15 20:37:34,000 kernel[0]: revoking trust for process 2859
15/02/15 20:37:34,000 kernel[0]: Change trust on
15/02/15 20:37:34,000 kernel[0]: process name ��H ����p�IX����i�IX����b�IX������IX���� (pid 2917)
15/02/15 20:37:34,000 kernel[0]: revoking trust for process 2917
15/02/15 20:38:30,000 kernel[0]: process 2942 set trusted
15/02/15 20:38:30,000 kernel[0]: Change trust on
15/02/15 20:38:30,000 kernel[0]: process name mdworker (pid 2942)
15/02/15 20:38:45,000 kernel[0]: Change trust on
15/02/15 20:38:45,000 kernel[0]: process name (pid 2719)
15/02/15 20:38:45,000 kernel[0]: revoking trust for process 2719
15/02/15 20:39:30,000 kernel[0]: Change trust on
15/02/15 20:39:30,000 kernel[0]: process name �� �����MfX�����MfX�����MfX�����MfX���� (pid 2942)
15/02/15 20:39:30,000 kernel[0]: revoking trust for process 2942
15/02/15 20:40:35,000 kernel[0]: process 2969 set trusted
15/02/15 20:40:35,000 kernel[0]: Change trust on
15/02/15 20:40:35,000 kernel[0]: process name mdworker (pid 2969)
15/02/15 20:41:51,000 bootlog[0]: BOOT_TIME 1424029311 0
Please help, this is frustrating... :-/So, same thing happens again..
iMac freezes when I browse web with Safari, here is new console log:
18/02/15 10:20:39,000 kernel[0]: vm_page_bootstrap: 3982970 free pages and 178566 wired pages
18/02/15 10:20:39,000 kernel[0]: rooting via boot-uuid from /chosen: 65FD562A-2322-3761-B241-0F6D07DCF30F
18/02/15 10:20:39,000 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
18/02/15 10:20:39,000 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT1@1/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/OWC Mercury Electra 3G SSD Media/IOGUIDPartitionScheme/Macintosh HD@2
18/02/15 10:20:42,435 WindowServer[122]: Display 0x04272d40: GL mask 0x1; bounds (0, 0)[2560 x 1440], 39 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cb5, S/N 0, Unit 0, Rotation 0
UUID 0x7eaceae36e58dbb8a1463bb9034010b9
18/02/15 10:20:42,441 WindowServer[122]: Display 0x04272d40: GL mask 0x1; bounds (0, 0)[2560 x 1440], 39 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cb5, S/N 0, Unit 0, Rotation 0
UUID 0x7eaceae36e58dbb8a1463bb9034010b9
18/02/15 10:24:42,663 mds[60]: (Normal) Volume: volume:0x7f8d13871e00 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.VZaTlM
19/02/15 15:45:24,000 bootlog[0]: BOOT_TIME 1424357124 0
EtreCheck version: 2.1.8 (121)
Report generated 19 Feb 2015 15:51:03 GMT+1
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:5:29
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Data (disk1s2) /Volumes/Data : 999.35 GB (291.53 GB free)
OWC Mercury Electra 3G SSD disk0 : (240,06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 239.71 GB (23.41 GB free)
USB Information: ℹ️
Razer Razer DeathAdder
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ℹ️
Stanton ScratchAmp 400mbit - 400mbit max
Configuration files: ℹ️
/etc/hosts - Count: 6
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Click for support]
/Applications/Proxifier.app
[not loaded] com.initex.proxifier.macosx.kext (2.11.2 - SDK 10.6) [Click for support]
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
/System/Library/Extensions
[not loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
[loaded] com.delantis.kext.tcpblocknke (4.0.0 - SDK 10.8) [Click for support]
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.paragon.updater.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.delantis.tcbblockd.plist [Click for support]
[loaded] com.delantis.tcbblocknke_load_kext.plist [Click for support]
[loaded] com.delantis.TCPBlock.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.paragon.ntfs12.refresh.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.delantis.tcpblocknotify.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Plex Media Server Application (/Applications/Plex Media Server.app)
Espionage Application (/Applications/Espionage.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
TCPBlock [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
2% Safari
1% com.apple.WebKit.Networking
1% fontd
0% loginwindow
Top Processes by Memory: ℹ️
189 MB mds_stores
189 MB com.apple.WebKit.WebContent
172 MB com.apple.IconServicesAgent
137 MB Safari
103 MB Finder
Virtual Memory Information: ℹ️
11.88 GB Free RAM
3.58 GB Active RAM
618 MB Inactive RAM
1.09 GB Wired RAM
549 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 19, 2015, 03:45:24 PM Self test - passed
I have disabled Safari Extensions, and didn't succeed to remove Avira's kext file, but as I said, I have experienced this freezes before I had Avira.
I don't think that is the problem.
Can anyone help me and recommend what else should I do? This thing is quite annoying. My iMac is my workplace and constant freezes are frustrating.
Thanks in advance -
Hi all
My iMac is freezing all the time. And this since about three weeks. Can anyboly help me on this? Here is the EtreCheck log:
Thanks in advance!
By the way: I updated the flash - but after the boot, it still says outdated...
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:27:36
Disk Information:
WDC WD1001FALS-40U9B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (56.2 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.deterministicnetworks.driver.dniregistry (1.0.4)
com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6)
com.citrix.driver.net6im (1.1.6)
foo.tap (1.0)
Startup Items:
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
macsentials: Path: /Library/StartupItems/macsentials
Olsrd: Path: /Library/StartupItems/Olsrd
PagicoService: Path: /Library/StartupItems/PagicoService
ProTecVb: Path: /Library/StartupItems/ProTecVb
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.citrix.agadminservice.plist 3rd-Party support link
[System] com.deterministicnetworks.daemon.dniregsvr.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] pcloudd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.nchsoftware.expressaccounts.agent.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
User Login Items:
Doodle iCal Connector
.DS_Store
CNQL1208_ButtonManager
Safari
iCal
Mail
GeekTool
DiskWarriorStarter
WeatherMenu
AirPort Base Station Agent
Microsoft AU Daemon
System Events
iTunesHelper
Dropbox
RealPlayer Downloader Agent
TechToolProtection
VersionCueCS2Status
CNQL1208_ButtonManager
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
AGNetscapePlugin: Version: 1.0 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: (null) 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
GarminGpsControl: Version: 2.7.3.0 Release 3rd-Party support link
VLC Plugin: Version: 0.8.6i 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 55 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.2.3 3rd-Party support link
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Conduit Search for Safari: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
iTonerSupport: Version: (null) 3rd-Party support link
TuneUp Visualizer: Version: (null) 3rd-Party support link
User Internet Plug-ins:
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Adobe Version Cue CS2 3rd-Party support link
Déjà Vu 3rd-Party support link
Diablotin 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
GeekTool 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
macsentials Datenbank 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft-Fehlerberichterstattung: Version: 2.2.7 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.2 - SDK 10.4 3rd-Party support link
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft-Datenbankhilfsprogramm: Version: 14.2.2 - SDK 10.5 3rd-Party support link
My Day: Version: 14.2.2 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.2.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.2.2 - SDK 10.5 3rd-Party support link
File Buddy: Version: 10.0b2 - SDK 10.5 3rd-Party support link
/Applications/File Buddy/File Buddy.app
Microsoft AutoUpdate: Version: 2.3.3 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
STMStart2: Version: 6.00 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/LaserPrinter/Common/PageLibraries/STMStart2.a pp
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
FaceboxPro: Version: 2.1 - SDK 10.0 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
TinyExpander: Version: 1.0 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 878.38 GB
Destinations:
Time Machine [Local]
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 878.38 GB X 3)
urmels_old [Local] (Last used)
Total size: 930.54 GB
Total number of backups: 46
Oldest backup: 2014-03-06 07:11:18 +0000
Last backup: 2014-04-11 19:25:18 +0000
Size of backup disk: Too small
Backup size 930.54 GB < (Disk used 878.38 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% Safari
1% com.apple.WebKit.Networking
1% EtreCheck
0% ps
Top Processes by Memory:
238 MB Safari
205 MB mds_stores
147 MB com.apple.IconServicesAgent
115 MB Dock
108 MB com.apple.WebKit.WebContent
Virtual Memory Information:
3.61 GB Free RAM
2.89 GB Active RAM
680 MB Inactive RAM
851 MB Wired RAM
537 MB Page-ins
0 B Page-outsI made a update for flash again. A new run shows this:
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:51:57
Disk Information:
WDC WD1001FALS-40U9B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (56.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.deterministicnetworks.driver.dniregistry (1.0.4)
com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6)
com.citrix.driver.net6im (1.1.6)
foo.tap (1.0)
Startup Items:
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
macsentials: Path: /Library/StartupItems/macsentials
Olsrd: Path: /Library/StartupItems/Olsrd
PagicoService: Path: /Library/StartupItems/PagicoService
ProTecVb: Path: /Library/StartupItems/ProTecVb
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.citrix.agadminservice.plist 3rd-Party support link
[System] com.deterministicnetworks.daemon.dniregsvr.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] pcloudd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.nchsoftware.expressaccounts.agent.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
User Login Items:
Doodle iCal Connector
.DS_Store
CNQL1208_ButtonManager
Safari
iCal
Mail
GeekTool
DiskWarriorStarter
WeatherMenu
AirPort Base Station Agent
Microsoft AU Daemon
System Events
iTunesHelper
Dropbox
RealPlayer Downloader Agent
TechToolProtection
VersionCueCS2Status
CNQL1208_ButtonManager
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
AGNetscapePlugin: Version: 1.0 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: (null) 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
GarminGpsControl: Version: 2.7.3.0 Release 3rd-Party support link
VLC Plugin: Version: 0.8.6i 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 55 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.2.3 3rd-Party support link
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Conduit Search for Safari: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
iTonerSupport: Version: (null) 3rd-Party support link
TuneUp Visualizer: Version: (null) 3rd-Party support link
User Internet Plug-ins:
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Adobe Version Cue CS2 3rd-Party support link
Déjà Vu 3rd-Party support link
Diablotin 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
GeekTool 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
macsentials Datenbank 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft-Fehlerberichterstattung: Version: 2.2.7 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.2 - SDK 10.4 3rd-Party support link
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft-Datenbankhilfsprogramm: Version: 14.2.2 - SDK 10.5 3rd-Party support link
My Day: Version: 14.2.2 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.2.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.2.2 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.2.2 - SDK 10.5 3rd-Party support link
File Buddy: Version: 10.0b2 - SDK 10.5 3rd-Party support link
/Applications/File Buddy/File Buddy.app
Microsoft AutoUpdate: Version: 2.3.3 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
STMStart2: Version: 6.00 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/LaserPrinter/Common/PageLibraries/STMStart2.a pp
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
FaceboxPro: Version: 2.1 - SDK 10.0 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
TinyExpander: Version: 1.0 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 878.18 GB
Destinations:
Time Machine [Local]
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 878.18 GB X 3)
urmels_old [Local] (Last used)
Total size: 930.54 GB
Total number of backups: 46
Oldest backup: 2014-03-06 07:11:18 +0000
Last backup: 2014-04-11 19:25:18 +0000
Size of backup disk: Too small
Backup size 930.54 GB < (Disk used 878.18 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
2% EtreCheck
0% hidd
0% syncdefaultsd
0% Dock
Top Processes by Memory:
188 MB mds_stores
180 MB Mail
172 MB com.apple.IconServicesAgent
164 MB Safari
164 MB Messages
Virtual Memory Information:
3.10 GB Free RAM
3.31 GB Active RAM
748 MB Inactive RAM
872 MB Wired RAM
603 MB Page-ins
0 B Page-outs -
Want to clean and reinstall my early 2009 IMAC, but have Snow Leopard and no discs
Have an Early 2009 IMAC. My daughter (14, and an indiscriminate clicker of "OK" buttons on pop ups to get rid of them) has been using it for a year, and is it is now running very slowly, locking up, etc. I am not particularly computer savvy, but would like to do a full clean of hard drive and reinstall. Can't find the Snow leapard discs (My current OS X is 10.6.8), but want to go to yosemite to match my more current mac air. Questions:
1. Yosemite haters, I know there are people who feel that this is a risk, but otherwise this thing is pretty much an attractive paper weight.
2. I could upgrade my RAM to 8 GB (only has 2 slots being an early 2009), is that necessary? I would rather just upgrade and see how it goes.
3. I have backed up to time machine.
4. Yes, I bought a cheap PC (boo hiss) for my daughter, but at least she won't be touching this one anymore
Below is my system information from Etrecheck.
EtreCheck version: 2.1.5 (108)
Report generated December 26, 2014 9:31:48 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 130 - VRAM: 512 MB
iMac 1920 x 1200
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:30:14
Disk Information: ℹ️
WDC WD1001FALS-40K1B0 disk0 : (931.51 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.86 GB (644.62 GB free)
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Details]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.hp.printerAgent.plist [Support]
[running] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Support]
QuickTime Plugin: Version: 7.6.6
OfficeLiveBrowserPlugin: Version: 12.3.0 [Support]
Google Earth Web Plug-in: Version: 6.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Move-Media-Player: Version: npmnqmp 071503000004 [Support]
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
20% storeagent
3% Safari
2% App Store
1% WindowServer
0% ps
Top Processes by Memory: ℹ️
116 MB App Store
112 MB WebProcess
60 MB mds
52 MB WindowServer
36 MB Safari
Virtual Memory Information: ℹ️
3.10 GB Free RAM
650 MB Active RAM
286 MB Inactive RAM
256 MB Wired RAM
346 MB Page-ins
197 KB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 09:02:06 AM Self test - passedYou need to get rid of MacKeeper (Zeobit). Do not use their uninstaller, follow the instructions here ...
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
When that is done there does not appear to be a lot wrong if you correct the red ink entries.
The 4Gb is sufficient for Yosemite though 6 or 8 Gb would be better. You may find the download slow so be prepared. -
My hard drive is slower than ever - Late 2009 iMac - help requested
I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
Chris
Problem description:
Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
The only large difference is the OS.
EtreCheck version: 2.1.8 (121)
Report generated March 8, 2015 at 3:30:34 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
myMac (disk0s2) / : 999.35 GB (204.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 63.86 GB
LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ExpanDrive.app
[not loaded] com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
/Applications/NetShade.app
[not loaded] foo.tap (1.0) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
[loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
[loaded] org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.AddressBook.SourceSync.plist [Click for details]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
[running] com.daz3d.content_management_service.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.freemacsoft.appcleanerd.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.marketcircle.billingspro.accessd.plist [Click for support]
[loaded] com.marketcircle.billingspro.backupd.plist [Click for support]
[loaded] com.marketcircle.billingspro.configd.plist [Click for support]
[running] com.marketcircle.billingspro.httpd.plist [Click for support]
[running] com.marketcircle.billingspro.portsd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.raynersw.nshctldo.plist [Click for support]
[running] com.stclairsoft.AppTamerAgent.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
[running] com.zqueue.servetome-server.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[loaded] de.metaquark.appfresh.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
TotalSpaces2 Application (/Applications/TotalSpaces2.app)
Macs Fan Control Application (/Applications/Macs Fan Control.app)
App Tamer Application (/Applications/App Tamer.app)
Default Folder X Helper Application (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
Bartender Application (/Applications/Bartender.app)
Dropbox Application (/Applications/Dropbox.app)
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Box Sync Application (/Applications/Box Sync.app)
Fantastical Application (/Applications/Fantastical.app)
CopyLess Application Hidden (/Applications/CopyLess.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
AdBlock
My eBay Manager
1Password
Quickscript
DirectLinks
Tabletoy
ShowPass
Ember
Search Netflix from Wikipedia
PopSearch
Ultimate Status Bar
The Camelizer - Amazon Price Tracker
musicbox
Duplicate Tab Button
The Tracktor
BackTrack
Open in Internet Explorer
Social Fixer
QuickNuke
InvisibleHand
3rd Party Preference Panes: ℹ️
Default Folder X [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Java [Click for support]
Perian [Click for support]
Printopia [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
myMac: Disk size: 999.35 GB Disk used: 794.55 GB
Destinations:
My Book 2TB [Local]
Total size: 2.00 TB
Total number of backups: 108
Oldest backup: 2013-08-09 19:35:21 +0000
Last backup: 2015-03-08 18:41:10 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 794.55 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
2% coreaudiod
1% Box Sync Monitor
1% ScreensharingAgent
1% Boom
Top Processes by Memory: ℹ️
941 MB Safari
438 MB mds_stores
438 MB iPhoto
425 MB Finder
399 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
1.67 GB Free RAM
5.87 GB Active RAM
4.20 GB Inactive RAM
1.15 GB Wired RAM
3.83 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 11:20:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crashHi Eric -
I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
@BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
Thanks for the replies folks - the input is awesome!
Chris -
2009 iMac 24" GeForce 120 problems after 10.6.7 upgrade
Hi all,
I've read a lot of threads about iMac graphic problems on these boards, but I haven't really found anything here that sounds like my problem.
Several weeks ago, I upgraded my early 2009 iMac to 10.6.7. Up until this point, I have had zero problems with this machine. However, since the upgrade, I have had multiple hard freezes each week, especially when watching videos on Netflix streaming. I upgraded flash to the most recent version, but have since started having problems while using only core programs (Safari while browsing Facebook, listening to music in iTunes).
It starts with several blocks (maybe 100px by 50px, in a "Tetris" pattern) on the screen that display text from another portion of the screen. They are not static distortions. When I scroll the page, text and UI chrome will show up in this blocky "mirror" of another part of the screen. When I command-tab to another program, the defects disappear, but then return when I switch back. At certain points, the screen begins to flash, and flicker with half of the screen going black. While this happens, I can move the cursor with the mouse, but cannot click on anything. I am able to ssh into the iMac while it's having one of it's seizures and run programs (top, ps, grep, tail, shutdown, etc.) from the command line without problems.
So, do you all think that this is a hardware failure (bad graphics or logic board) or _hopefully_ just a driver problem? Unfortunately my AppleCare has expired :-(
Thanks for your input.
Edit -- I have not had any kernel panics (or atleast the kernel panic "Please restart" page), but I do find this repeated in the console
Jun 6 16:17:53 max kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error
Jun 6 16:17:53: --- last message repeated 1 time ---
Jun 6 16:17:53 max kernel[0]: 00000069
Message was edited by: jasse17Try run Apple Hardware Test on your system, also run disk utility on your hard drive to repair it, repair permission too. http://support.apple.com/kb/ht1509 http://support.apple.com/kb/TS1417
-
My iMac freezes while using safari. I have Mavericks installed
Several times my iMac freezes while using Safari. Only way to get out is to do a hard shut-down by holding the start button. Any ideas? Version of Maveriks is 10.9.2
MelHardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:31:41
Disk Information:
APPLE HDD HUA722010CLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (803.35 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Western Digital My Passport 0748 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 999.83 GB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
LaCie d2 quadra (button) 800mbit - 800mbit max
disk2s1 (disk2s1) <not mounted>: 32 KB
LaCie (disk2s3) /Volumes/LaCie: 1 TB (19.21 GB free)
Thunderbolt Information:
Kernel Extensions:
com.intego.netbarrier.kext.monitor (653)
com.intego.netbarrier.kext.process (653)
com.intego.netbarrier.kext.network (653)
com.intego.virusbarrier.kext.realtime (772)
net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8)
net.kromtech.kext.Firewall (2.3.6 - SDK 10.8)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
[System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
[System] com.intego.commonservices.icalserver.plist 3rd-Party support link
[System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
[System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
[System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
[System] com.intego.netbarrier.daemon.plist 3rd-Party support link
[System] com.intego.netupdate.daemon.plist 3rd-Party support link
[System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
[System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
[System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
[System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.intego.commonservices.integomenu.plist 3rd-Party support link
[System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
[System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
[System] com.intego.netbarrier.alert.plist 3rd-Party support link
[System] com.intego.netupdate.agent.plist 3rd-Party support link
[System] com.intego.virusbarrier.alert.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
User Launch Agents:
[not loaded] ca.indev.MailTagsHelper.agent.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
Garmin Lifetime Map Updater
iTunesHelper
TextExpander (3.1.1)
FaceTime
EvernoteHelper
Fantastical
Dropbox
AdobeResourceSynchronizer
EvernoteHelper
IntegoStatusItemHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
WacomNetscape: Version: 1.1.0-4 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.4 3rd-Party support link
WacomSafari: Version: 1.1.0-4 3rd-Party support link
Silverlight: Version: 4.1.10329.0 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
1Password: Version: 3.9.20
Evernote Web Clipper: Version: 6.1
AdBlock: Version: 2.6.18
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RocketLifeCmp: Version: (null) 3rd-Party support link
UploadManager: Version: (null) 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
WebEx: Version: 1.0 3rd-Party support link
RocketEngine: Version: (null) 3rd-Party support link
ContentManager: Version: (null) 3rd-Party support link
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
PenTablet 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
MacFUSE 3rd-Party support link
Trusteer Endpoint Protection 3rd-Party support link
Old Applications:
/Users/[redacted]/Downloads
NoteBook-4: Version: 3.1.7 - SDK 10.5 3rd-Party support link
NoteBook-5: Version: 3.1.8 - SDK 10.5 3rd-Party support link
NoteBook-6: Version: 3.1.8 - SDK 10.5 3rd-Party support link
NoteBook-2: Version: 3.1 - SDK 10.5 3rd-Party support link
NoteBook: Version: 3.0.15 - SDK 10.5 3rd-Party support link
NoteBook-3: Version: 3.1.2 - SDK 10.5 3rd-Party support link
NoteBook-7: Version: 3.1.9 - SDK 10.5 3rd-Party support link
NoteBook-1: Version: 3.0.10 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Meeting Center: Version: 12.27.23.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/WebEx Folder/1124/Meeting Center.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
NoteBook: Version: 3.1.9 - SDK 10.5 3rd-Party support link
Family Tree Maker: Version: 19.2.4 - SDK 10.5 3rd-Party support link
Garmin Lifetime Map Updater: Version: 2.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Network Recording Player: Version: 2.2.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Garmin Map Update: Version: 4.5.1 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1224
Cisco WebEx Meeting Center: Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 182.53 GB
Destinations:
LaCie [Local] (Last used)
Total size: 931.39 GB
Total number of backups: 90
Oldest backup: 2012-07-26 15:05:23 +0000
Last backup: 2014-04-06 18:34:11 +0000
Size of backup disk: Adequate
Backup size 931.39 GB > (Disk used 182.53 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds
3% AntiVirus
2% EtreCheck
2% WindowServer
0% ocspd
Top Processes by Memory:
270 MB Safari
229 MB AntiVirus
164 MB mds_stores
156 MB com.apple.IconServicesAgent
131 MB MacKeeper Helper
Virtual Memory Information:
3.53 GB Free RAM
2.76 GB Active RAM
950 MB Inactive RAM
802 MB Wired RAM
676 MB Page-ins
0 B Page-outs -
Since updating to OS X Mavericks, my iMac freezes multiple times per day. This never happend before. I happens in mail, safari, outlook, you name it. I can move my mouse, but I can't select or do anything until I power down and back on. Any idea's?
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 4:22:19
Disk Information:
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (540.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
PAAD cubik PAAD cubik
Samsung SCX-4500 Series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
WD My Book 1112 800mbit - 800mbit max
EFI (disk3s1) <not mounted>: 209.7 MB
Extra HD (disk3s2) /Volumes/Extra HD: 999.16 GB (998.49 GB free)
disk2s0 (disk2s0) <not mounted>: 700.4 MB
disk2s0s1 (disk2s0s1) <not mounted>: 32 KB
WD SmartWare (disk2s0s2) /Volumes/WD SmartWare: 274.9 MB (Zero KB free)
CalDigit AV Drive 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
Time Capsule (disk1s2) /Volumes/Time Capsule: 2 TB (1.22 TB free)
Thunderbolt Information:
Kernel Extensions:
Startup Items:
CiscoTUN: Path: /System/Library/StartupItems/CiscoTUN
vpnagentd: Path: /System/Library/StartupItems/vpnagentd
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.rim.BBDaemon.plist 3rd-Party support link
[loaded] com.wyse.PocketCloud.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.canon.MFManager.plist 3rd-Party support link
[loaded] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[loaded] com.citrix.ServiceRecords.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link
[loaded] com.nike.nikeplusconnect.plist 3rd-Party support link
[loaded] com.rim.BBLaunchAgent.plist 3rd-Party support link
[loaded] com.wyse.MacCompanion.plist 3rd-Party support link
[loaded] net.culater.SIMBL.Agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.logos.LogosIndexer.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
User Login Items:
GrowlHelperApp
iTunesHelper
Microsoft Database Daemon
VMware Fusion Helper
VMware Fusion Start Menu
Dropbox
SpeechSynthesisServer
Jawbone Updater
SPanel
HP Product Research
Internet Plug-ins:
hpvirtualrooms-plugin: Version: (null)
o1dbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
Citrix ShareFile Sync 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
CameraWindow: Version: 7.10.1.3 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
WebEx Player: Version: 8.0.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/WebEx Folder/1224/WebEx Player.app
Aimersoft Helper Compact: Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Garmin WebUpdater: Version: 2.1.3 - SDK 10.4 3rd-Party support link
Aimersoft Video Converter Ultimate: Version: 1.6.2 - SDK 10.5 3rd-Party support link
OmniFocus: Version: 1.9.4 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 427.23 GB
Destinations:
CalDigit AV Driev [Local] (Last used)
Total size: 2
Total number of backups: 81
Oldest backup: 2012-07-16 23:44:31 +0000
Last backup: 2014-01-21 22:19:30 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 427.23 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
32% WindowServer
7% com.apple.coremedia.videodecoder
4% System Preferences
1% EtreCheck
1% Finder
Top Processes by Memory:
336 MB Logos
197 MB mds_stores
197 MB WindowServer
172 MB Safari
147 MB com.apple.IconServicesAgent
Virtual Memory Information:
2.39 GB Free RAM
4.16 GB Active RAM
636 MB Inactive RAM
834 MB Wired RAM
2.08 GB Page-ins
0 B Page-outs
Thanks you.
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