2009 iMAC running 10.10.2 won't accept or play commercial DVD movie?

I have recently installed OS X Yosemite version 10.10.2 on my late 2009 21.5 iMac. I have just tried to play a movie for the first time in a long time. I stream from netflix from time to time but this is the first commercial DVD I have put in in a year or so. Anyway, I put the disk in the slot and the computer accepts it for a short time and then ejects the disk. Nothing ever shows on the desk top to indicate a disk was inserted. I don't remember what application I used to play movies with. I thought I just popped them in and they ran. I thought perhaps it was Quick time that I used to use so I started that from applications I get some sort of iCloud version that I don't understand. If some kind person could tell me what is going on it would be most appreciated. Thanks.

I don't know what's going on with your Super Drive, but you might have better success with a better and faster player - that's also free. VLC Player http://www.videolan.org/vlc/download-macosx.html
is the best, most well-supported player out there, and many use of instead of Apple's software. It's that good.
If the player still doesn't work, the issue is more complicated.
1. Make sure you're completely up to date with your software. If you're not, it's possible your player won't work.
2. Clean up your Super Drive. Dust can accumulate in a Super Drive over the years. You'll want a DVD lens cleaner that you pop into your Super Drive slot. Maxell and Memorex sell them, and they're well under $10.
Chime in with your results!

Similar Messages

Late 2009 iMac running Yosemite freezing and won't wake up when Elgato Eye TV starts to record?

As above really, not much more to add.
My husbands late 2009 iMac recently upgraded to Yosemite (latest update installed yesterday) freezes while in sleep mode and has to be 'force shutdown' by holding power button down and then restarted to get it going again. Recording is stopped.
The Elgato Eye TV is a dual tuner with latest update.
Sometimes it wakes the computer up and begins recording, sometimes not.
No key taps or mouse jiggles get it to wake nor a quick press of the power button, I can hear the computer running and have to hold the power button down until all is quiet then fire it back up.
Other times it just doesn't wake the computer at all and start recording. I am all out of things to try, I think he had this problem before but not as badly when the iMac was running Snow Leopard.

Hi Boaz,
I´m facing exactly the same with my Mini which is remotely controlled by a MacBook via Screensharing. Everything works fine unless the Mini goes to sleep. After that I´m not able to wake it up by the MacBook and Wake on LAN (Wol). Even the share is not listed in Finder´s sidebar anymore. It simply doesn´t show up in the share sections anymore. When I log on to my router I can see, that MacMini is not active and I can send WoL package from the router. That brings the Mini back alive, although it still doesn´t show up in the Finder sidebar. When I connect to the Mini via Finder "Connect to share" and type in: vnc://ip-MacMini I can use screensharing again.......
Also I faced the problem with indexed network phantoms....means my Mini was listed in network shares with several different indices e.g. MacMini(2) and (4) and so on..... I wasn´t able to connect and curiously these phantoms show up even when my Mini was shut off! Looks like bonjour or something else is not working properly....
I fixed phantoms by reseting my router (AVM firtzbox), which worked out perfect since yesterday and no indexed phantom is showing up anymore.....
Haven´t fixed the screensharing or waking up thing yet....
I was also taking part in beta testing program and reported these problems to Apple. In Mavericks everything worked really perfect!
Greetz
Sven

Burns DVDs, WON'T play commercial DVDs

So I seem to be having the REVERSE problem from everyone else. My iMac G4 (17", 1GHz processor, 512 MB RAM), which I just bought for a piddling $200, will play and burn CDs / CD-RWs just fine. It will also correctly identify blank DVDs that I stick in the drive. It will BURN DVDs. In a few hours, I'll be able to tell you if it will read data DVDs.
The ONLY THING it won't do is play COMMERCIAL DVDs. I pop in a video DVD, it spins up, tries to read it, then spits it back out. Now, I know the not playing DVDs problem is not a unique one, but in reading on these forums, that seems to always be a symptom of the DVD laser diode having gone bad, which is certainly NOT the case here (as it's merrily burning away).
My GUESS would be that--somehow--my installation is missing the CSS library necessary to decode commercial DVDs. I had a similar problem getting my iPod Touch to talk to iTunes. But is that even possible? And, if so, how do I go about rectifying this issue?
Any help would be greatly appreciated.

I FIXED IT!!!!!!
I read somewhere else on this forum about someone having a similar problem to mine. He took the iMac to a service depot, but when he got it there, they couldn't replicate the problem. He took it home, and HE couldn't replicate the problem. As in, it was now fixed. Turns out that just unplugging the unit gave the Superdrive a chance to "reset."
So I unplug my iMac to test this out, as well as to see if I can unscrew the access panel to determine how easy it'd be to upgrade its RAM. Well, I could only get one of the screws out, but when I plugged it back in, turned it back on and popped in the collector's edition of "2001: A Space Odyssey," DVD Player came up and began playing the disc! Never has "Thus Sprach Zarathustra" sounded so amazing!
So, thank you, John Westwood1! Thank you!

HT201343 So a 2009 imac running snow leopard won't mirror on a new apple tv?

Can not and late 2009 imac running snow leopard 10.6.8 mirror on a new apple tv?

Welcome to the Apple Community.
No.

Installing Windows 7 on a late 2009 iMac running Mavericks

I'm running a perfectly good late-2009 iMac running Mavericks and had a bootcamp partition that worked until I needed to replace my hard drive.
Now I want to install Windows 7 (via bootcamp) for gaming. Bootcamp 5 won't download the software or allow a USB/ISO Windows 7 load due to my model/ROM version, which is:
Model Name:               iMac
Model Identifier:          iMac10,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.33 GHz
Number of Processors:          1
Total Number of Cores:         2
L2 Cache:                      6 MB
Memory:                       8 GB
Bus Speed:                    1.33 GHz
Boot ROM Version:        IM101.00CC.B00
I've read quite a few threads about the apple software download server issues, creating an ISO, adjusting the BootCamp package, using virtualbox, etc. to bypass this. But can't find anything addressing my specific situation where I'm running mavericks AND have an older ROM version that won't allow USB install for some stupid reason.
I've made an ISO boot disk (and USB), tried adjusting my BootCamp package strings, and have virtualbox, winclone, Daemon tools, etc. but can't get to the point where I can upload the bootcamp software and Win7. Has anyone solved this problem?

No one has done this before?

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

As you have discovered... you cannot use the install discs from another Mac...
Re the iMac running OS X 10 5 8... and for your New Mac...
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html

Rephrase..Have 2009 iMac running snow leopard should I upgrade to Mavericks

Rephrase..Have 2009 iMac running snow leopard should I upgrade to Mavericks

If your machine meets the specs, the latest is Yosemite; make sure you check all the requirements as your machine falls right at the back end of being supported - meaning that it will not run at its maximum speed due to an older processor. You'd also need an absolute minimum opf 4 GB RAM - 8 would be much better.

Bootcamp Issue – Late 2009 iMac running Yosemite

Hi there,
I'm having some issues installing Windows 7 on my late 2009 iMac running 10.10.1 and I'm hoping someone can help. I'm using the latest version of Bootcamp (5.1.2)
I keep getting a black screen during the final step of installing Windows 7. I did some research and discovered that this is a common issue. Apple even created a support page for it. Much to my disappointment, downloading the prescribed drivers did not solve the problem. I followed the instructions word for word and even tried a few times. I erased the partition and started fresh each time.
All of the forum threads about this issue I've read are pretty out-dated and I can't find anyone with the same issue on Yosemite.
Has anyone else come across this issue or have any suggestions?
Any help would be greatly appreciated.
Cheers,
Jackson

Can you also post the output of sudo dd if=/dev/rdisk0s4 count=1 2>/dev/null | hexdump -C ? This will dump the partition header which can confirm the format of Windows partition.
sudo dd if=/dev/rdisk0s4 count=1 2>/dev/null | hexdump -C
00000000 eb 52 90 4e 54 46 53 20 20 20 20 00 02 08 00 00 |.R.NTFS .....|
00000010 00 00 00 00 00 f8 00 00 3f 00 ff 00 00 f0 a1 34 |........?......4|
00000020 00 00 00 00 80 00 80 00 ff 1f fc 06 00 00 00 00 |................|
00000030 00 00 0c 00 00 00 00 00 02 00 00 00 00 00 00 00 |................|
00000040 f6 00 00 00 01 00 00 00 ce 92 23 44 a7 23 44 8c |..........#D.#D.|
00000050 00 00 00 00 fa 33 c0 8e d0 bc 00 7c fb 68 c0 07 |.....3.....|.h..|
00000060 1f 1e 68 66 00 cb 88 16 0e 00 66 81 3e 03 00 4e |..hf......f.>..N|
00000070 54 46 53 75 15 b4 41 bb aa 55 cd 13 72 0c 81 fb |TFSu..A..U..r...|
00000080 55 aa 75 06 f7 c1 01 00 75 03 e9 dd 00 1e 83 ec |U.u.....u.......|
00000090 18 68 1a 00 b4 48 8a 16 0e 00 8b f4 16 1f cd 13 |.h...H..........|
000000a0 9f 83 c4 18 9e 58 1f 72 e1 3b 06 0b 00 75 db a3 |.....X.r.;...u..|
000000b0 0f 00 c1 2e 0f 00 04 1e 5a 33 db b9 00 20 2b c8 |........Z3... +.|
000000c0 66 ff 06 11 00 03 16 0f 00 8e c2 ff 06 16 00 e8 |f...............|
000000d0 4b 00 2b c8 77 ef b8 00 bb cd 1a 66 23 c0 75 2d |K.+.w......f#.u-|
000000e0 66 81 fb 54 43 50 41 75 24 81 f9 02 01 72 1e 16 |f..TCPAu$....r..|
000000f0 68 07 bb 16 68 70 0e 16 68 09 00 66 53 66 53 66 |h...hp..h..fSfSf|
00000100 55 16 16 16 68 b8 01 66 61 0e 07 cd 1a 33 c0 bf |U...h..fa....3..|
00000110 28 10 b9 d8 0f fc f3 aa e9 5f 01 90 90 66 60 1e |(........_...f`.|
00000120 06 66 a1 11 00 66 03 06 1c 00 1e 66 68 00 00 00 |.f...f.....fh...|
00000130 00 66 50 06 53 68 01 00 68 10 00 b4 42 8a 16 0e |.fP.Sh..h...B...|
00000140 00 16 1f 8b f4 cd 13 66 59 5b 5a 66 59 66 59 1f |.......fY[ZfYfY.|
00000150 0f 82 16 00 66 ff 06 11 00 03 16 0f 00 8e c2 ff |....f...........|
00000160 0e 16 00 75 bc 07 1f 66 61 c3 a0 f8 01 e8 09 00 |...u...fa.......|
00000170 a0 fb 01 e8 03 00 f4 eb fd b4 01 8b f0 ac 3c 00 |..............<.|
00000180 74 09 b4 0e bb 07 00 cd 10 eb f2 c3 0d 0a 41 20 |t.............A |
00000190 64 69 73 6b 20 72 65 61 64 20 65 72 72 6f 72 20 |disk read error |
000001a0 6f 63 63 75 72 72 65 64 00 0d 0a 42 4f 4f 54 4d |occurred...BOOTM|
000001b0 47 52 20 69 73 20 6d 69 73 73 69 6e 67 00 0d 0a |GR is missing...|
000001c0 42 4f 4f 54 4d 47 52 20 69 73 20 63 6f 6d 70 72 |BOOTMGR is compr|
000001d0 65 73 73 65 64 00 0d 0a 50 72 65 73 73 20 43 74 |essed...Press Ct|
000001e0 72 6c 2b 41 6c 74 2b 44 65 6c 20 74 6f 20 72 65 |rl+Alt+Del to re|
000001f0 73 74 61 72 74 0d 0a 00 8c a9 be d6 00 00 55 aa |start.........U.|
00000200
Windows does show up in System Prefs, however it's a folder that says 'Untitled Windows'. After restarting, the Windows logo comes up for a bit, but then just everything just goes to black.
The SSD is a Crucial MX100 512GB SATA 2.5"

Possible to create system software disc on USB flash drive to start Apple Hardware Test on mid 2009 iMac running OS X 10.9

Is it possible to create a system software disc on a USB flash drive to start Apple Hardware Test on mid 2009 iMac running OS X 10.9?

Hopefully, those dvd's are the correct ones. If not, it's possible to download the AHT for many models from Apple, & either make a bootable drive, or replace the files in the hidden /System/Library/CoreServices/.diagnostics folder.
see Download and run Apple Hardware Test (AHT) from a USB drive.
There are additional download details in the comments for some later models.

My cd drive won't accept a cd or dvd

My cd drive won't accept a cd or dvd? how do i fix this problem there is no cd or dvd in the drive

A Mac Pro? The Mac Pro has a different type of optical drive (compared to an iMac and most other Macs). It is full size, with a "tray" that comes out where you place the disc, instead of a slot where you insert the disc. It is also a standard component, not a special part like the one in the iMac.
The Mac Pro (before the newest version that's about to go on sale) is designed to make swapping components relatively easy. Apple provides these instructions
http://manuals.info.apple.com/MANUALS/0/MA919/en_US/Mac_Pro_Early2009_Optical_Dr ive_DIY.pdf
This web page has more info
http://www.everymac.com/systems/apple/mac_pro/faq/mac-pro-how-to-install-second- optical-drive-bluray.html#mac_pro_optical_drive_instructions
So, you can actually go to "Best Buy" and buy a replacement drive for a Mac Pro.

DVDPlayer not recognizing DVD. I have an IMAC (10.7.4) using DVDPlayer (vers. 5500.26.11) and will not recognize/play a dvd movie...it thinks it is a blank dvd. The dvd movie plays fine on my Mac Book Pro (10.6.8) on the Pro's DVDPlayer (vers.5.4).

IMAC DVD Player does not recognizing dvd movie . I have an IMAC (10.7.4) using DVDPlayer (vers. 5500.26.11) and it will not recognize/play a dvd movie...it thinks it is a blank dvd. The IMAC will play rented dvd movies. The dvd movie plays fine on my Mac Book Pro (10.6.8) on the Pro's DVDPlayer (vers.5.4) abd in my external Sony DVD Player The dvd move was made/burned on a PC. Why will a dvd movie play on my Macbook Pro and not my IMAC?

Hello:
This is not an area I have much experience in......I rarely insert DVDs and I have never had a similar problem.
When the DVD is in the drive (and DVD players is open) click on File>get disk info.
Barry

Late 2009 iMac running sporadically slow

Hi I was wondering if anyone could help
I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
Below is a system report and:
EtreCheck version: 2.0.11 (98)
Report generated 7 November 2014 11:46:42 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (272.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/LogMeIn/drivers
[not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.bodymedia.codelessAB185.kext (1) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.conduit.loader.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
[running] jp.co.canon.CUPSCAPT.BG.plist Support
[running] jp.co.canon.CUPSPS2.BG.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.hp.mss.clientService.plist Support
[running] com.hp.mss.VDProxy.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.motorola-mobility.mmcfgd.plist Support
[invalid?] com.sonos.smbbump.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[invalid?] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Dropbox Application (/Applications/Dropbox.app)
FlowSync Application (/Applications/FlowSync.app)
Internet Plug-ins: ℹ️
SkyCaddiePlugIn: Version: 1.02 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
Default Browser: Version: 600 - SDK 10.10
AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
NP2020Player: Version: 5.0.4.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.1 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
hpHomeClient: Version: 1.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
Destinations:
My Book [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 226.91 GB X 3)
Top Processes by CPU: ℹ️
      8% Mail
      3% com.apple.InputMethodKit.UserDictionary
      2% coreaudiod
      2% WindowServer
      1% bird
Top Processes by Memory: ℹ️
172 MB Mail
137 MB iTunes
107 MB WindowServer
103 MB com.apple.WebKit.WebContent
82 MB Microsoft Word
Virtual Memory Information: ℹ️
51 MB Free RAM
1.09 GB Active RAM
1.04 GB Inactive RAM
766 MB Wired RAM
48.33 GB Page-ins
1.65 GB Page-outs

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

How to restore an early 2009 iMac running Mavericks back to factory settings without discs

Today I got an early 2009 iMac from a family member, I would like to restore it back to its factory settings as if I was setting up a brand new computer. He does not have the discs that were originally with the iMac when he first purchased it. It is currently running on Mavericks OSX. Is it possible for me to restore this computer back to factory settings without the discs?

No. Phone Apple and order replacements, or if you don't need iLife, buy a Mac OS X 10.6 DVD from the online Apple Store; the retail DVD can be used to create a bootable OS, but not to perform a true factory restore.
(113872)

'Late 2009' iMac running hotter than usual (Power-related)

For the past month or so, my 27" iMac (2.66 GHz i5) has been running hotter than usual (heat management has been terrible on these things for years). Using iStat Menus, I've tracked the culprit down to the power system, with the board and primary/secondary heat sinks regularly approaching 90º C (the secondary heat sink has actually hit 90º). The fans are ramping up as I would expect, but I'm a bit concerned over the frequency with which this happens. It seems like programs that, in the past, would not have taxed the CPU as much are suddenly ramping up to 100% usage, which obviously heats up the power supply. The only thing I can think of that's different is Mavericks (10.9.4). I know it has a few new bells and whistles that are supposed to use the CPU more efficiently and pull less power in the long run, but it seems like the exact opposite is happening.
Does anyone have any ideas/suggestions (short of rolling back to Snow Leopard, which I might do)? Is this a sign that the Mac is on its way out?

If the machine suddenly shuts down on its own or kernel panics, I'd be concerned. Do not attempt to modify anything internally except ensuring the RAM is to stated to be Late 2009 iMac compatible. Not all 1066 MHz PC3-8500 DDR3 SO-DIMMs (204-pin) RAM are alike. http://www.crucial.com/ http://www.macsales.com/ and http://www.datamem.com/ all sell RAM by age of computer and model name. Do not get ValueRAM. Only get lifetime warranty RAM.

IMac starting in safe boot won't accept p/w as stuck on caps?

Hello
My iMac OSX opens at 'safe boot'' screen and requests password. Won't accept password as stuck in caps (I have checked keyboard and it's fine) and my password is not in capitals! Any suggestions would be very gratefully received.
Many thanks

Have you tried a PRAM reset?
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Do you another wired keyboard you could use to see whether the existing keyboard has developed a problem.

2009 iMAC running 10.10.2 won't accept or play commercial DVD movie?

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