2009 MacBook freezes

I bought my McBook in Nov. 2009 and part-exchanged my old Toshiba laptop for an extra 2GB of memory.
Best deal in town, IMHO, but the problem is that my Mac has had a tendency to freeze, completely out of the blue.
Sometimes it will be no start-up and very often when viewing Video, either streamed, on CD or from iTunes downloads.
Is the RAM faulty? 
Thanks in advance for all expert opinions.  I read some posts on the subject, from 2009, but I wondered whether more may be known now about this fault.
Toni
Bristol, UK

Many thanks for taking the time to respond to my query, Richard, next time my MacBook freezes I will be sure to try the Force Quit keystroke sequence you suggest.
Very best regards.
Toni

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              AirPlay: Version: 1.9
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    Disk Information:
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                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 159.18 GB (116.26 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
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              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
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    Problem System Launch Agents:
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              [loaded]          com.anchorfree.ajaxserver.plist
              [loaded]          com.fitbit.galileod.plist
              [loaded]          com.google.keystone.daemon.plist
              [loaded]          com.microsoft.office.licensing.helper.plist
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              iTunesHelper
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              Default Browser.plugin
              DirectorShockwave.plugin
              DivXBrowserPlugin.plugin
              EPPEX Plugin.plugin
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                   0%          sysmond
                   0%          notifyd
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              33 MB              Google Chrome Helper
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              1.50 GB            Active RAM
              673 MB             Inactive RAM
              738 MB             Wired RAM
              1.42 GB            Page-ins
              0 B                Page-outs
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  • How do I monitor CPU temperature on a 2009 MacBook Air Lion

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  • Macbook freezes when charging

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         Should I be concerned with making a fully bootable back-up (not sure what that is called) as well?  If so, what program should I use to create it?
         How much more life should I try and push out of this computer?  I'm an engineering student and really only use it for web-surfing, music, and
              word-processing.  The batter was replaced in March, the RAM was upgraded to 8 GB in January.  When the battery was swapped, the trackpad went           nuts so that's new too.  Only other issues are a slightly loose audio jack and the left side of the screen being slightly wobbly (hinge is worn I'm told).

    cwgonzalez1192
         Should I be concerned with making a fully bootable back-up (not sure what that is called) as well?  If so, what program should I use to create it?
         How much more life should I try and push out of this computer?  I'm an engineering student and really only use it for web-surfing, music, and
              word-processing.
    Well there is no "official Apple HD / SSD" in any regard, no worries there.
    If as you say youre only using same for surfing and word processing, why the need for a SSD? You would not notice any speed diff. in use on either of those,....in boot times yes, but in word or surfing, not.
    You can push it likely a few more years, for mere surfing and word processing,...many many years.   Up TO the point that any major fixes become unrealistic relative to getting a new(ER) machine.
    Concerned with a boot clone?  yes and no.  Its an ideal immediate recovery, since you cannot boot from Time Machine, ....in case of HD crash, recovery takes seconds from boot, or 20 mins or so from removing old and installing a clone. All the prosumers and pros have at least one updated clone of their prime machines.
    You can do a "fresh install" if you choose, however if your current drive is FINE, why not merely clone it and save yourself some headache?...., but that is your prerogative of course.    Ideally 2 drives, one to backup your data (you need that regardless of installing a new drive for sake of a backup/archive,...ideally 2 actually, not merely one).
    You could clone internal to NEW SSD/HD , ...then offload unnecessary files to an external to free up space and clutter and run off the clone, and this would only take a couple hours......the clone itself takes approx. 40+ mins.
    CLONE Apps :
    Superduper does not clone the recovery partition, but that is NOT necessary if you keep the original HD as a “backup clone”. Most don’t bother with the recovery partition in a clone, however that is your prerogative.
    http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
    (Free superduper APP above)
    CCC App
    http://www.bombich.com/

  • I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

    I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
    Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
    I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
    I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
    I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
    Please can anybody help.
    Cheers,
    Dan_nz.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • I have a mid 2009 MacBook Pro 5,3 Unibody that won't run anything past Leopard.

    I have a mid 2009 MacBook Pro 5,3 Unibody that suffered a minor liquid spill.  After waiting for it to dry out, we found that it powers up (but the display doesn't work unless connected to an external monitor) just fine.  For several months it worked like a tank running Snow Leopard.  I upgraded to Lion with no problems.  Once the 10.7.1 update came out, it completely flipped out and wouldn't finish the install.  I was forced to take it all the way back to Leopard and now it won't upgrade past Leopard.  I replaced the hard drive completely and tried a fresh install of Lion using the thumb drive and that didn't work either.  I got the set of errors you will find below.  (Sorry, I don't know how to hide them like you can in some forums.)  Any ideas or suggestions on why it won't install Lion would be great.  I'm not so concerned about the display as wondering why it worked for 4 months and then another month on Lion and then suddenly flipped out on me.  I'm not knowledgeable enough to decipher the message below. 
    Jun 26 10:16:11 christine-cowens-macbook-pro mDNSResponder[22]: ERROR: getOptRdata - unknown opt 4
    Jun 26 10:16:14: --- last message repeated 5 times ---
    Jun 26 10:16:14 christine-cowens-macbook-pro authexec[158]: executing /Volumes/Mac OS X Install DVD/Install Mac OS X.app/Contents/Resources/InstallAssistantTool_10_5
    Jun 26 10:16:17 christine-cowens-macbook-pro mDNSResponder[22]: ERROR: getOptRdata - unknown opt 4
    Jun 26 10:16:18: --- last message repeated 1 time ---
    Jun 26 10:16:18 christine-cowens-macbook-pro [0x0-0xa00a].com.apple.systemuiserver[98]: Unexpected reply from backup server - ignored
    Jun 26 10:16:18 christine-cowens-macbook-pro [0x0-0xb00b].com.apple.finder[99]: Unexpected reply from backup server - ignored
    Jun 26 10:16:25 christine-cowens-macbook-pro mDNSResponder[22]: ERROR: getOptRdata - unknown opt 4
    Jun 26 10:16:55: --- last message repeated 11 times ---
    Jun 26 10:17:53 christine-cowens-macbook-pro mDNSResponder[22]: ERROR: getOptRdata - unknown opt 4
    Jun 26 10:18:23: --- last message repeated 9 times ---
    Jun 26 10:21:50 christine-cowens-macbook-pro mDNSResponder[22]: ERROR: getOptRdata - unknown opt 4
    Jun 26 10:22:20: --- last message repeated 7 times ---
    Jun 26 10:22:21 christine-cowens-macbook-pro com.apple.launchd[72] ([0x0-0x14014].com.apple.installassistant[150]): Stray process with PGID equal to this dead job: PID 158 PPID 1 InstallAssistant
    Jun 26 10:22:22 christine-cowens-macbook-pro loginwindow[23]: DEAD_PROCESS: 0 console
    Jun 26 10:22:22 christine-cowens-macbook-pro shutdown[170]: reboot by christinecowen:
    Jun 26 10:22:22 christine-cowens-macbook-pro shutdown[170]: SHUTDOWN_TIME: 1340731342 279916
    Jun 26 10:22:22 christine-cowens-macbook-pro mDNSResponder mDNSResponder-176.3 (Nov 3 2008 16:52:57)[22]: stopping
    Jun 26 10:22:22 christine-cowens-macbook-pro com.apple.loginwindow[23]: Shutdown NOW!
    Jun 26 10:22:22 christine-cowens-macbook-pro com.apple.loginwindow[23]: System shutdown time has arrived^G^G
    Jun 26 10:31:05 localhost com.apple.launchctl.System[2]: fsck_hfs: Volume is journaled.  No checking performed.
    Jun 26 10:31:05 localhost com.apple.launchctl.System[2]: fsck_hfs: Use the -f option to force checking.
    Jun 26 10:31:07 localhost com.apple.launchctl.System[2]: launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
    Jun 26 10:31:07 localhost com.apple.launchd[1] (com.apple.RemoteDesktop.PrivilegeProxy): Unknown key for boolean: EnableTransactions
    Jun 26 10:31:07 localhost com.apple.launchd[1] (com.apple.usbmuxd): Unknown key for boolean: EnableTransactions
    Jun 26 10:31:07 localhost com.apple.launchd[1] (org.cups.cupsd): Unknown key: SHAuthorizationRight
    Jun 26 10:31:07 localhost com.apple.launchd[1] (org.ntp.ntpd): Unknown key: SHAuthorizationRight
    Jun 26 10:31:07 localhost com.apple.launchd[1] (org.x.privileged_startx): Unknown key for boolean: EnableTransactions
    Jun 26 10:31:07 localhost kernel[0]: npvhash=4095
    Jun 26 10:31:07 localhost kextd[10]: 417 cached, 0 uncached personalities to catalog
    Jun 26 10:31:07 localhost kernel[0]: hi mem tramps at 0xffe00000
    Jun 26 10:31:07 localhost kernel[0]: PAE enabled
    Jun 26 10:31:07 localhost kernel[0]: 64 bit mode enabled
    Jun 26 10:31:07 localhost kernel[0]: Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
    Jun 26 10:31:07 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Jun 26 10:31:07 localhost kernel[0]: vm_page_bootstrap: 905993 free pages and 77047 wired pages
    Jun 26 10:31:07 localhost kernel[0]: mig_table_max_displ = 79
    Jun 26 10:31:07 localhost kernel[0]: 104 prelinked modules
    Jun 26 10:31:07 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
    Jun 26 10:31:07 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
    Jun 26 10:31:07 localhost kernel[0]: Loading security extension com.apple.security.TMSafetyNet
    Jun 26 10:31:07 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
    Jun 26 10:31:07 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Jun 26 10:31:07 localhost kernel[0]: Loading security extension com.apple.nke.applicationfirewall
    Jun 26 10:31:07 localhost kernel[0]: Loading security extension com.apple.security.seatbelt
    Jun 26 10:31:07 localhost kernel[0]: calling mpo_policy_init for mb
    Jun 26 10:31:07 localhost kernel[0]: Seatbelt MACF policy initialized
    Jun 26 10:31:07 localhost kernel[0]: Security policy loaded: Seatbelt Policy (mb)
    Jun 26 10:31:07 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Jun 26 10:31:07 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Jun 26 10:31:07 localhost kernel[0]: MAC Framework successfully initialized
    Jun 26 10:31:07 localhost kernel[0]: using 16384 buffer headers and 4096 cluster IO buffer headers
    Jun 26 10:31:07 localhost kernel[0]: IOAPIC: Version 0x11 Vectors 64:87
    Jun 26 10:31:07 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
    Jun 26 10:31:07 localhost kernel[0]: mbinit: done
    Jun 26 10:31:07 localhost kernel[0]: Security auditing service present
    Jun 26 10:31:07 localhost kernel[0]: BSM auditing present
    Jun 26 10:31:07 localhost kernel[0]: rooting via boot-uuid from /chosen: CFA77CDA-F33D-3F25-97CF-9E5EE113C739
    Jun 26 10:31:07 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Jun 26 10:31:07 localhost kernel[0]: wl0: Broadcom BCM432b 802.11 Wireless Controller
    Jun 26 10:31:07 localhost kernel[0]: 5.10.91.21
    Jun 26 10:31:07 localhost kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 0025bcfffee5710e; max speed s800.
    Jun 26 10:31:07 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/ST9500420AS Media/IOGUIDPartitionScheme/Untitled@3
    Jun 26 10:31:07 localhost kernel[0]: BSD root: disk0s3, major 14, minor 3
    Jun 26 10:31:07 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 2878464 to: 2969088 (joffset 0x4b7000)
    Jun 26 10:31:07 localhost kernel[0]: jnl: unknown-dev: journal replay done.
    Jun 26 10:31:07 localhost kernel[0]: [HCIController][configurePM] power parent ready after 1 tries
    Jun 26 10:31:07 localhost kernel[0]: Jettisoning kernel linker.
    Jun 26 10:31:07 localhost kernel[0]: Resetting IOCatalogue.
    Jun 26 10:31:07 localhost kernel[0]: GFX0: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: IGPU: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: Matching service count = 2
    Jun 26 10:31:07 localhost kernel[0]: Matching service count = 4
    Jun 26 10:31:07: --- last message repeated 4 times ---
    Jun 26 10:31:07 localhost kernel[0]: Matching service count = 5
    Jun 26 10:31:07 localhost kernel[0]: NVDANV50HAL loaded and registered.
    Jun 26 10:31:07 localhost kernel[0]: IGPU: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: Previous Shutdown Cause: 3
    Jun 26 10:31:07 localhost kernel[0]: AppleTyMCEDriver::probe(MacBookPro5,3)
    Jun 26 10:31:07 localhost kernel[0]: AppleTyMCEDriver::probe fails
    Jun 26 10:31:07 localhost kernel[0]: GFX0: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: AGC: 2.8.15, HW version=1.8.8, flags:0, features:1
    Jun 26 10:31:07 localhost kernel[0]: GFX0: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: IGPU: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: GFX0: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: IGPU: family specific matching fails
    Jun 26 10:31:07 localhost kernel[0]: Matching service count = 0
    Jun 26 10:31:09 localhost kernel[0]: AppleIntelCPUPowerManagement: initialization complete
    Jun 26 10:31:11 localhost bootlog[36]: BOOT_TIME: 1340731864 0
    Jun 26 10:31:11 localhost rpc.statd[18]: statd.notify - no notifications needed
    Jun 26 10:31:11 localhost DirectoryService[32]: Launched version 5.7 (v514.25)
    Jun 26 10:31:11 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[23]: Login Window Application Started -- Threaded auth
    Jun 26 10:31:12 localhost fseventsd[27]: bumping event counter to: 0x25d156 (current 0x0) from log file '000000000025c40a'
    Jun 26 10:31:13 localhost kernel[0]: NVEthernet: Ethernet address 00:25:bc:e5:71:0e
    Jun 26 10:31:13 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:26:08:e3:43:79
    Jun 26 10:31:13 localhost blued[45]: Apple Bluetooth daemon started.
    Jun 26 10:31:14 localhost mDNSResponder mDNSResponder-176.3 (Nov  3 2008 16:52:57)[22]: starting
    Jun 26 10:31:14 localhost com.apple.usbmuxd[15]: usbmuxd-268.5 on Apr  5 2012 at 15:33:48, running 32 bit
    Jun 26 10:31:15 localhost kernel[0]: NVEthernet::setLinkStatus - Valid but not Active
    Jun 26 10:31:15 localhost kernel[0]: NVEthernet::mediaChanged - Link is down
    Jun 26 10:31:15 localhost kernel[0]: NVEthernet::setLinkStatus - Valid but not Active
    Jun 26 10:31:15 localhost kernel[0]: AirPort: Link Down on en1
    Jun 26 10:31:15 localhost kernel[0]: jnl: disk0s2: replay_journal: from: 9485824 to: 9519104 (joffset 0x9d9000)
    Jun 26 10:31:15 localhost /usr/sbin/ocspd[68]: starting
    Jun 26 10:31:15 christine-cowens-macbook-pro configd[34]: setting hostname to "christine-cowens-macbook-pro.local"
    Jun 26 10:31:16 christine-cowens-macbook-pro kernel[0]: jnl: disk0s2: journal replay done.
    Jun 26 10:31:17 christine-cowens-macbook-pro kernel[0]: en1: 802.11d country code set to 'CN'.
    Jun 26 10:31:17 christine-cowens-macbook-pro kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 149 153 157 161 165 153 161 149 157
    Jun 26 10:31:19 christine-cowens-macbook-pro org.ntp.ntpd[14]: Error : nodename nor servname provided, or not known
    Jun 26 10:31:19 christine-cowens-macbook-pro ntpdate[72]: can't find host time.apple.com
    Jun 26 10:31:19 christine-cowens-macbook-pro ntpdate[72]: no servers can be used, exiting
    Jun 26 10:31:20 christine-cowens-macbook-pro kernel[0]: Auth result for: c8:3a:35:56:9b:80 MAC AUTH succeeded
    Jun 26 10:31:20 christine-cowens-macbook-pro kernel[0]: AirPort: Link Up on en1
    Jun 26 10:31:21 christine-cowens-macbook-pro kextd[10]: writing kernel link data to /var/run/mach.sym
    Jun 26 10:31:25 christine-cowens-macbook-pro loginwindow[23]: Login Window Started Security Agent
    Jun 26 10:31:25 christine-cowens-macbook-pro authorizationhost[85]: MechanismInvoke 0x129e00 retainCount 2
    Jun 26 10:31:25 christine-cowens-macbook-pro SecurityAgent[86]: MechanismInvoke 0x1015f0 retainCount 1
    Jun 26 10:31:25 christine-cowens-macbook-pro loginwindow[23]: Login Window - Returned from Security Agent
    Jun 26 10:31:25 christine-cowens-macbook-pro SecurityAgent[86]: MechanismDestroy 0x1015f0 retainCount 1
    Jun 26 10:31:25 christine-cowens-macbook-pro authorizationhost[85]: MechanismDestroy 0x129e00 retainCount 2
    Jun 26 10:31:25 christine-cowens-macbook-pro loginwindow[23]: USER_PROCESS: 23 console
    Jun 26 10:31:25 christine-cowens-macbook-pro com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[82]): Exited: Terminated
    Jun 26 10:31:25 christine-cowens-macbook-pro com.apple.launchd[76] (com.apple.AirPortBaseStationAgent): Unknown key for boolean: EnableTransactions
    Jun 26 10:31:25 christine-cowens-macbook-pro com.apple.launchd[76] (org.x.startx): Unknown key for boolean: EnableTransactions
    Jun 26 10:31:26 christine-cowens-macbook-pro /System/Library/CoreServices/coreservicesd[43]: SFLSharePointsEntry::CreateDSRecord: dsCreateRecordAndOpen(Christine Cowen's Public Folder) returned -14135

    Might have a hardware issue that was caused by the minor liquid spill.
    Take it to Apple to have them look at it.  I think they do a free diagnostics.  That way you can find out what's wrong with your MB.
    Good luck....Hope you get it sorted out.

  • Early 2009 MacBook Air. On startup no keyboard or mouse me to login. Neither is the USB working so I cannot use an external mouse or keyboard either.

    Early 2009 MacBook Air. On startup no keyboard or mouse me to login. Neither is the USB working so I cannot use an external mouse or keyboard either. If I keep restarting the machine suddenly sometime I get mouse and keyboard control and I am able to login and work. After sometime though mouse and keyboard Control is lost again and the machine hangs.
    Lately another problem has cropped up. Now the machine starts up and seems to work for longer time but I have no 0 key and USB everything else is fine.
    What could be the issue

    1. Reset PRAM.  http://support.apple.com/kb/PH4405
    2. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".

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