2009 macbook, mountain lion os: after update iTunes freezes while verifying volume
Had no problems previously, but after latest itunes update I cannot use the itunes app without it freezing up. (spinning color wheel)
Hi 78vwdom,
Welcome to Apple Support Communities.
These articles are helpful for troubleshooting a software issue on a Mac:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Isolating issues in Mac OS X
http://support.apple.com/kb/ts1388
Best,
Jeremy
Similar Messages
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i have a 15-inch, Late 2011 macbook pro and i have this problem : temperature very high and batterilife too short after installing mountain lion, and after updating 10.8.2, i dont know what to do, im only using safari and the fan are runing veri high because of the temperature
Same here and no any answers
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Get mountain lion back after updates
HEllo.
I Bought a macbook pro 2 years ago, with mountain lion installed.
I made the update to mavericks and some problems occured. So i update to yosemite, and many problems occured.
i´m not satisfied with these os, so i would like to go back to mountain lion.
the problem is that i did not save my system with time machin, i did not download mountain lion installer, so now i can not get mountain lion back...
the reinitialisation utility gives me only mavericks...even when i go online.
IS there a way to get a mountain lion version for free ? I don't want to pay for it, I had it when i pourchase the macbook...
thanks for answers.Boot into Internet Recovery (command - option/alt - R on a restart). It should install the OS that came with the computer. Note, this can take some time to connect to the server and to install.
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After update itunes freezes will not burn playlist to disc
After I updated to the latest itunes, I cannot burn a playlist to a cd: message is Disc drive or software not found then itunes freezes up so I have to force close and start over. Any one else have this problem? Any ideas on how to fix?
after update mine now freezes when i switch to miniplayer, download apps, halfway though a song. in short it's unusable.
hope i can find a way to do a roll-back. -
After update, iTunes hangs on "Verifying iPod"
Updated iTunes tonight, but whenever I plug my iPod in, it gives me the message "Verifying iPod" for several minutes, then freezes and is unresponsive. Have tried leaving it for ages, closing it and trying again, but not helping. Has this happened anyone else?
theycallmechristophe:
I would like to get a dump from the iTunes process while this hang is occurring:
1. Disconnect your iPod from the computer.
2. Launch iTunes.
3. Download and unzip ProcDump to your desktop:
http://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
4. Click the Windows icon in the lower left and type cmd in the Search field.
5. Right-click on the cmd Program and choose Run as Administrator.
This opens a command line window
7. Type this into the window:
+C:\Users\<your account user name>\Desktop\procdump.exe-h iTunes.exe iTuneshang.dmp+
where <your account user name> is the name of your user on Windows.
8. Press Enter.
Some text should appear that looks something like this:
+ProcDump v1.8 - Writes process dump files+
+Copyright (C) 2009-2010 Mark Russinovich+
+Sysinternals - www.sysinternals.com+
+Process: iTunes.exe (2800)+
+CPU threshold: n/a+
+Commit threshold: n/a+
+Threshold seconds: 10+
+Number of dumps: 1+
+Hung window check: Enabled+
+Exception monitor: Disabled+
+Terminate monitor: Disabled+
+Dump file:+ <some location on your computer>
9. Connect your iPod.
When iTunes hangs, ProcDump should create a .dmp file in the location listed by Dump File above.
10. Email me that file: <[email protected]> and please include a link to this Discussions thread and your Discussions username.
Thanks,
Roy -
After update - iTunes freezes and needs a force quit when I plug in any device!
I recently update to OS X Yosemite and I also updated my iTunes to 12.1 - but now every time I plug in my iPhone 6 or my iPad mini, my iTunes freezes and I have to force quit. So now I can't even plug in and sync my devices or update them or do anything!
Help? Anyone?Anybody have any idea how to fix this? Or anything similar happening to you?
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I just downloaded the newest update for mountain lion. After downloading any restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version 6.0.3, which the update was for. Does this mean that the update is iinstalled and the message was incorrect?
Brian Gallagher wrote:
I just bought the Imac on Monday, which was placed on the shelf on Saturday. Its now Thursday and I have to update the machine. Heck I haven't even bought the printer or the new desk for all this stuff....ha ha.
Good timing! Oh well, at least you shouldn't have to update again for a while. It will be nice kickstarting your Mac with the very latest System Update knowing any hiccups from 10.8.2 would have been ironed out if they were going to affect your workflow at all.
Cheers and Happy Computing
Pete -
Many of my System Preferences will no longer work after installing Mountain Lion. Software Update, Startup Disk, iCloud, Time Machine, Notifications, etc. no longer will launch even though they do show their icons in the system preferences window. I keep getting a drop down window saying I must restart system preferences in order to use with a "Cancel" or "OK" choice. After I click on "OK" the window just keeps reappearing with the same choices and the pane I wish to use still remains inoperative. Third party preference panes DO work.
Reinstalling OSX Mountain Lion did not help. Neither did throwing away preferences.plist.Hi Jeff,
Tried to reply with my iPhone but not easy! Anyway, back on the laptop now. Yes the crash was bad but Tek support at Prism Sound was really good. In the end I rebuilt the whole system on a new disk which took a couple of days with all the plugins, softsynths etc.... but there seemed to be no alternative in my case, and this was agreed with Prism sound as being the only alternative left to me. I still don't really know what caused the crash but ML and Orpheus are both working fine now. Let's face it, you'll have to update at sometime..maybe best to pick some time between projects On balance, I suspect that my problems were unique to my system and that your installation will go ok.
Hope it goes well,
Rick -
Will my Macbook 5,4 june 2009 run mountain lion
will my Macbookpro 5,4 from june 2009 run mountain lion. I have been reading online and i keep getting mixed reviews. When in my system profile under software i have been reading that if the 64-bit kernal and extensions says "no" mountain lion won't run even though my macbook is from 2009 with the newist version of snow leopard. Just trying to see if any out there can help me.
Yes, it will. MacBookPro3,1 and MacBook5,1 or better will run Mountain Lion.
(68169) -
My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help
Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.
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after updat iTunes to the 11.2.2(3) ver I cannot connect any device iTunes after connect device (iPad3, IP5S) is hanging.. and I have to force iTunes to close. do U have the same problems?
Hey there Michal115,
It sounds like you are unable to connect your iOS devices without it becoming unresponsive. That would frustrate me too. I would use the following article about that very issue to help you resolve that:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Start with these 3 steps to make sure the other devices are up to date as well, and there is additional troubleshooting to be done in the article if needed:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Permissions will not repair after update itunes 11.1
Permissions will not repair in Mountain Lion 10.8.5 after updating Itunes to version 11.1
These days it's quite normal to get a long list of 'errors' on doing a permissions repair because Disk Utility has not been upgraded to allow for some changes made to the system.
As long as at the bottom of the list it says 'Permissions repair complete' you can safely ignore them all.
More details, if you want them, here:
http://support.apple.com/kb/TS1448 -
how can i get upgrade the ios x v 10.5.8? I purchased an iphone 5 but cannot connect with my macbook 5. I cannot update itune 11 as my ios is not up to date
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard. -
I’ve got a mid 2009 MacBook Pro. Today, I updated to Yosemite 10.10.1. I also updated Safari to 8.0.2. Now, anytime I open Safari, it immediately quits and give me an error page that says, Safari unexpectedly quit and suggest that I can click on a Reopen button and restart it, but it just does it again.
I read some of the questions and responses here and went to ~/Library/Safari and threw out the webpages.db file and emptied the trash and rebooted.
No luck; same problem.
BTW: Mail works
Any ideas how to get around this?There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
HT4463 i cannot download mountain lion even though my itunes account has charged me for it
i cannot download OS X mountain lion even though my itunes account has charged me for it, the download keeps dropping off and will not resume at point of drop off and starts all over again but will not complete, got to over three quarters thru the 4 plus GB download,
A trick another user stumbled on this morning was to create another user account on the Mac, a standard user account, and from that account use the AppleID, and password to login to the Mac App Store and then download ML with the redemption code...after a frustrating several hours of trying unsuccessfully that little trick worked.
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