2009 macbook running slow after installing 2011 microsoft office, skype won't work either

Daughter just installed microsoft office 2011 ( her college sells it to students for $15.00 & you can use it for 4 years) on her 2 year old macbook. Computer is now running very slow and she isn't able to skype either. She got rid of her old microsoft program. Any clue what is going on? Could she need more memory or something? Maybe a trip to the genius bar over Thanksgiving break? She installed it because she was unable to open many documents she was recieving from professors because she was running an old version of office.

Karen...
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
And the startup disk may need repairing.
Follow the instructions here > Using Disk Utility to verify or repair disks

Similar Messages

MacBook running slow after installing Snow Leopard

I have 1 Gb of memory & MacBook is running slow after I installed Snow Leopard. Would it help to add more memory?

R C-R wrote:
No, inactive memory is just that: memory not actively used by anything. Paged out memory is a chunk of memory that has been swapped out to the hard drive. It must be paged back into memory if its contents are needed for anything. "Paged" refers to the amount of memory swapped in & out at a time, since the OS does this in units of memory called "pages."
This is the simplified, executive summary version. For all the gory details, see Mac Dev Center: Memory Usage Performance Guidelines: Memory Management in Mac OS X.
Thanks much. I know that it is not being used by anything currently. But, does it contain what I mentioned above, or is there a better description for what is in inactive memory? And, were does it go when replaced by something else? Paged to swapfiles?
Edit: Go to go now. Will check in later. And, I will read the memory link provided.
Message was edited by: donv (The Ghost)

Macbook running slow after installing Yosemite

Problem description:
macbook runs extremely slow (opening any files, especially iPhoto, safari pages) especially after “upgrading” to Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 2:12:33 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
    MacBook (13-inch, Late 2009) (Technical Specifications)
    MacBook - model: MacBook6,1
    1 2.26 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Check Battery - Cycle count 705
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 13 days 16:47:48
Disk Information: ℹ️
    TOSHIBA MK2555GSXF disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (90.83 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Logitech USB Receiver
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Mac App Store and identified developers
Adware: ℹ️
    Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [loaded]    com.silex.driver.sxuptp (1.5.1) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.printuitool.agent.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.SafariNotificationAgent.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    [killed]    com.apple.xpc.loginitemregisterd.plist
    14 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [failed]    com.apple.Kerberos.digest-service.plist
    [failed]    com.apple.loginwindow.LFVTracer.plist [Click for details]
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    13 processes killed due to memory pressure
Launch Agents: ℹ️
    [running]    com.Affinegy.InstaLANa.plist [Click for support]
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
    [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [failed]    com.genieo.completer.ltvbit.plist [Adware! - Remove]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    encore_reg    Application (/Library/Application Support/Datalode/Hoyle Puzzle 2010/encore_reg.app)
    GrowlHelperApp    Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
    Belkin Router Monitor    Application (/Applications/Belkin/Belkin Router Monitor.app)
    Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    HPEventHandler    UNKNOWN (missing value)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
    Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         7%    WindowServer
         1%    Fitbit Connect Menubar Helper
         0%    printtool
         0%    BelkinRouterMonitor
         0%    dlnaPlugin
Top Processes by Memory: ℹ️
    60 MB    Safari
    34 MB    mds
    32 MB    WindowServer
    28 MB    com.apple.WebKit.WebContent
    21 MB    Finder
Virtual Memory Information: ℹ️
    36 MB    Free RAM
    399 MB    Active RAM
    384 MB    Inactive RAM
    684 MB    Wired RAM
    102.92 GB    Page-ins
    3.07 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 01:15:07 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-28-131507_ [redacted].crash
    Mar 26, 2015, 07:54:41 PM    /Library/Logs/DiagnosticReports/???_2015-03-26-195441_[redacted].cpu_resource.d iag [Click for details]
    Mar 25, 2015, 09:13:00 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-25-211300_[ redacted].cpu_resource.diag [Click for details]

1. You need to upgrade your ram. 2GB is not enough. Upgrade to the maximum of 8GB for best results. Only buy ram from either Crucial http://www.crucial.com/ or in the US from OWC http://eshop.macsales.com/
2. You have the Genio malware. Run AdwareMedic to find and remove it http://www.adwaremedic.com/index.php or try to find and remove the files manually by following these instructions Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
3. Uninstall FitBit software and hardware, it's not compatible with Yosemite.

Macbook Pro 2011 - running slow after installing Yosemite

Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
      7% WindowServer
      1% AddressBookSourceSync
      1% mds_stores
      1% Microsoft Outlook
      1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outs

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Just installed Lion. MNow my Microsoft Office suite won't work What's wrong

I just installed Lion. Now my Microsoft Office Suite won't work. What's wrong ??

If you had used the search box in the upper right of this page you could have answered this question on your own.
You have a few options: restore back to Snow Leopard from the backup you made before you installed Lion; upgrade to Office for Mac 2011; install Pages from the Mac App Store; use TextEdit; install one of the many open source Office replacements that can found.

My macbook pro runs slow after install of lion

i was wondering if anyone is having any issues after installing lion and doing the 10.7.3 update? i noticed a slow performance after i did the update. i also added 8 gigs of memory hoping this would help, but it didnt i also formatted the drive install snow leo and my boot time was 2 minutes i upgraded to lion and my boot time jumps to 6 plus minutes. i have run the disk permission finds some problems then repair but still my macbook runs slow HELP ME!!!!!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Post the messages logged during the time when you had the problem – the text, please, not a screenshot. For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time. If the problem is a crash or a shutdown hang, post the messages from before the boot time, when the system was about to crash or was failing to shut down.
Edit out excessive repeats and personal information, if any.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search the archived log, and if necessary the older ones below them, for the same information.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs – they're very long and not helpful.

Imac 11,2 running slower after installing software updates

I purchased my imac 11,2 Sept. 2010. I recently downloaded my software updates that included airport utility, itunes and canon printer software update. Since these downloads, the imac has been very slow. Does anybody have any suggestions why my imac runs slower after software updates and what can be done to get my imac back to previous speed.

isis24680,
Welcome to the Apple Discussions!
Did you run Disk Utility> Repair Permissions? Do you have your eMac in display-only sleep overnight, or use a utility such as OnyX, or otherwise ensure the Unix crom maintenenace scripts run? OS X 10.4.2 (in 7/05) included provision to force the maintenance scripts when sufficiently oberdue; it's possible you're seeing the Mac trying to catch up on a year-plus worth of maintenance.
Do you have anything showing in System Preferences> Others, especially anything that adds to the menu bar? You'll need to check that any add-on system utilities or background programs are updated to run properly under 10.4.6; a quick way to check is to Start Up in Safe Mode and see if performance returns to normal.
Open Applications> Utilities> Activity Monitor, show all tasks, and sort the list by CPU. Is their anything regularly showing up at more than say 15% of the CPU usage?

Macbook running slow after mountian lion install??

i have a late 2010 macbook (white) and i recently upgraded my mac to mountian lion after ugrading to 4 GB of RAM. i tried the vram and pram reset but that was a couple months ago. maybe i should try it again? what else do i need to do?
it takes 1:30 mins boot up
45 - 50 sec to log in.
all of my app take for ever to open.
trackpad is extremely sensitive.
safari is slow and wasnt before
any help or suggestions would be greatly appreciated!

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion/Mountain Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Macbook air slow after install of Yosemite

Problem description:
mac is slow
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 5:48:04 PM EST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Verified)
MacBook Air - model: MacBookAir4,1
1 1.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 13:43:2
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (29.07 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist [Details]
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist [Details]
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdated.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[invalid?] com.cardosystems.cardo-updater.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.cloud-player.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
CMlite UNKNOWN (missing value)
SizeUp Application (/Applications/SizeUp.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
ATTConnectEventEntry: Version: 1.0.3 - SDK 10.6
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 91.03 GB
Destinations:
Time Bandit [Network]
Total size: 997.71 GB
Total number of backups: 12
Oldest backup: 2014-10-19 04:31:39 +0000
Last backup: 2014-12-13 22:00:00 +0000
Size of backup disk: Excellent
Backup size 997.71 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      16% Mail
      6% WindowServer
      4% Dropbox
      1% cardo-updater
      1% SystemUIServer
Top Processes by Memory: ℹ️
133 MB mds_stores
129 MB Finder
113 MB Google Chrome Helper
107 MB Google Chrome
94 MB iconservicesagent
Virtual Memory Information: ℹ️
68 MB Free RAM
1.28 GB Active RAM
1.22 GB Inactive RAM
1.24 GB Wired RAM
27.32 GB Page-ins
923 MB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 04:06:15 AM ctkd_2014-12-13-040615_PratBook-Air.crash
Dec 13, 2014, 04:05:36 AM Self test - passed

Howdy.
Thanks for the replies. For what it's worth, a simple reboot, the first post install, resulted in a "i'm installing something" status bar (the grey screen with the dark grey status bar)" Now it's faster. So sorry about that - I guess I just wasn't done, although Apple maybe should have forced one more restart? Small thing.
In the new report below, there are still two [invalid?]. One is cardo - that's my headset for my motorcycle com. I don't know why it says it's invalid - it works, when I have it installed with a USB cord. The [invalid?] com.google.GoogleContactSyncAgent.plist is weird. I can't find a good article on what to do about that, but since it's not that slow anymore, maybe I'll downprioritize.
Thanks for your responses.
Here's the new report:
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 12:33:31 AM EST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Verified)
MacBook Air - model: MacBookAir4,1
1 1.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:18
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (27.66 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[invalid?] com.cardosystems.cardo-updater.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.cloud-player.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
CMlite UNKNOWN (missing value)
SizeUp Application (/Applications/SizeUp.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
ATTConnectEventEntry: Version: 1.0.3 - SDK 10.6
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 92.44 GB
Destinations:
Time Bandit [Network]
Total size: 997.71 GB
Total number of backups: 16
Oldest backup: 2014-10-19 04:31:39 +0000
Last backup: 2014-12-14 05:07:20 +0000
Size of backup disk: Excellent
Backup size 997.71 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      6% WindowServer
      2% AppZapper
      2% launchd
      1% cardo-updater
      1% fontd
Top Processes by Memory: ℹ️
180 MB mds_stores
99 MB Google Drive
77 MB iStatMenusDaemon
73 MB SystemUIServer
60 MB CalendarAgent
Virtual Memory Information: ℹ️
1.10 GB Free RAM
1.04 GB Active RAM
848 MB Inactive RAM
1.10 GB Wired RAM
2.46 GB Page-ins
61 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 12:21:49 AM Self test - passed
Dec 13, 2014, 06:19:31 PM Google Drive_2014-12-13-181931_PratBook-Air.crash
Dec 13, 2014, 04:06:15 AM ctkd_2014-12-13-040615_PratBook-Air.crash

2009 macbook running slow

My wife has a 2009 Macbook, today it would turn on for a moment and start to load then just shut off. I reset the SMC by pressing the left shift+control+option and power button. Didnt work on the first try but the second time it did. So i have the computer on now but it has been running slow lately and I am not sure why. We did a virus scan and nothing, she has the memory clean program that she uses to clean her memory, also updated her software to mountain lion, but I dont know what else to do. Any advice on how I may speed her computer back up?

Upgrading a machine does not speed it up, except maybe upgrading the RAM. See my FAQ*: http://www.macmaps.com/badram.html

VISTA SYSTEM RUNS SLOW AFTER INSTALLING ITUNES 10.5.3.3

First I could not download Itunes new version 10.5.3.3 by clicking on down load in Itunes. I had to open my browersand go to Apple site and down load. Once down loaded I installed 10.5.3.3, Now it seems my system is running slow and hangs. Not just in Itunes but in other progams also. Any ideas?

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store

Macbook running slow after mountain lion update

why? i have 2 gb of RAM, that should be more than enough, right?
firefox is running slow, everything is freezing. i have barely used any of my hard drive space with it being at 225.61 gb free out of 249.2 gb.
its really frustrating.....

Two gb is the bare minimum for running Mountain Lion.
The model 7,1 (Mid 2010, White Unibody) can use 8gb of 204 pin 1066mhz PC3-8500 RAM
These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_Whi te - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.
Here are video instructions on replacing the RAM on the White Unibody.
http://eshop.macsales.com/installvideos/macbook_13_09_unibody_mem/
If you don’t have the tools to open up the MacBook OWC has a set for $5.
http://eshop.macsales.com/item/OWC/TOOLKITMHD/

Why is my macbook running slower after loading OSX mountain lion?

Just downloaded OSX Mountain Lion a few weeks ago and my laptop seems to be running slower - delayed window filling, etc. Anyone else notice this problem or have any solutions? Should I just go in to see a genius?
TIA,
ddhall

First, back up all data immediately, as your boot drive might be failing.
One possible cause of a slow user interface is a large number of image or video files on the Desktop with preview icons. If you have more than a dozen or so such files, move them to another folder.
Otherwise, take these steps when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Select the 50 or so most recent messages in the log. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting.

MacBook Pro has been running slow after installing Yosemite

Hey,
I have a MacBook Pro and recently updated from OS 10.6.8 to Yosemite. My computer has been running really slow lately.
Here is my EtreCheck Report:
Problem description:
Mac has been running very slowly
EtreCheck version: 2.1.6 (109)
Report generated January 18, 2015 at 10:42:01 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 989
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2:48:14
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (78.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[not loaded] org.eyebeam.SelfControl.plist [Support]
User Launch Agents: ℹ️
[loaded] com.divx.agent.postinstall.plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Spotify UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.1.102.55 [Support]
OVSHelper: Version: 1.0 [Support]
Flash Player: Version: 11.1.102.55 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
DivXBrowserPlugin: Version: 2.2 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 4.0.51204.0 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
DivX Plus Web Player HTML5 <video> [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
MacFUSE [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      24% Google Chrome
      12% WindowServer
      4% coreaudiod
      3% Google Chrome Helper EH
      2% hidd
Top Processes by Memory: ℹ️
279 MB Google Chrome Helper EH
176 MB Finder
150 MB Google Chrome
77 MB WindowServer
69 MB Pages
Virtual Memory Information: ℹ️
171 MB Free RAM
1.28 GB Active RAM
1.14 GB Inactive RAM
821 MB Wired RAM
4.60 GB Page-ins
135 MB Page-outs
Diagnostics Information: ℹ️
Jan 18, 2015, 07:54:30 PM Self test - passed
Jan 18, 2015, 06:51:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Photo Booth_2015-01-18-185108_[redacted].crash

Back up your Mac, if you have not already done so. To learn how to do that read Mac Basics: Time Machine backs up your Mac.
You inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it. For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Google Chrome is known to run notoriously poorly on Macs. If you want to run Google Chrome, you may need to install more memory, upgrade your Mac to a newer model, or both. Use Safari or Firefox, both of which will run well and do not litter a system with a plethora of resource - hungry "helpers" and other constantly running intrusive processes such as those Google insists upon installing.
Adobe Flash Player is outdated. If you need to use Adobe Flash Player, you must keep it up to date. New versions appear very frequently.
You are running a torrent client. Doing so will leave you vulnerable to malware, data theft, or both.
Some users have resolved otherwise inexplicably poor performance with an SMC reset. Read and follow all the steps including those that may appear to be inapplicable or trivial.
If your Mac still performs poorly, please determine if the same problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
If none of the above resolves your concern, more information is required. To augment the information you already provided, follow the instructions below.
If your Mac is momentarily unresponsive, consider the following.
Launch the Console app - it is in your Utilities folder. You can find it by selecting Utilities from the Finder's Go menu.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Select Show Toolbar if it is not already shown.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem.
To do that click the Clear Display button in the Toolbar. All previously displayed log entries will be disappear.
Next: Perform whatever actions cause the Mac to exhibit the slow behavior. If the problem is caused by errors logged by the system, the Console window will show them being recorded in system.log.
One or more of them, along with their time stamps, may reveal the reason for the problem you describe.
Copy and paste those log entries in a reply. If hundreds of the same repetitive messages appear, please edit them before posting. There should be no need for more than a few log entries.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.

Mac Book Pro i7 late 2011 Running Slow after installing Mountain Lion

Hi All,
Is anyone else experiencing the same issues, since I have updated to Mountain Lion last week my mac is now running alot slower than before on startup, closing down and when opening and shutting programs / apps.
Would it pay me to upgrade to 8GB ram?
Thanks
Lee
Mac Book Pro i7, 2.4 ghz, late 2011, 4gb.

Hi All,
Is anyone else experiencing the same issues, since I have updated to Mountain Lion last week my mac is now running alot slower than before on startup, closing down and when opening and shutting programs / apps.
Would it pay me to upgrade to 8GB ram?
Thanks
Lee
Mac Book Pro i7, 2.4 ghz, late 2011, 4gb.

2009 macbook running slow after installing 2011 microsoft office, skype won't work either

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