2010 macbook running slow
Hi everyone,
My macbook has been running slow for a little while, and by slow I mean taking forever to load applications, files etc and not being able to run too many things at once. It also gets hot quite quickly.
I know I can upgrade the RAM, but I was just wondering IF that will fix my problem before I go and spend that money on something that may not work.
Advice is appreciated!
Problem description:
Macbook running slow
EtreCheck version: 2.1.8 (121)
Report generated 3 March 2015 8:26:42 pm AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Technical Specifications)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 567
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:53:39
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (80.06 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3932 - SDK 10.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) [Click for support]
[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]
[loaded] com.dvdfab.kext.fabio (1) [Click for support]
[not loaded] com.option.driver.Option72 (2.17.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.4) [Click for support]
[not loaded] net.Thomson.iokit.USBLAN_usbpart (1.6.0) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[running] com.seagate.SeagateStorageGauge.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.sierrawireless.SWoCTool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.google.Chrome.framework.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
Flux Application (/Applications/Flux.app)
Flux UNKNOWN (missing value)
Caffeine Application (/Applications/Caffeine.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
StatusMenu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.2 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.3.0f4 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Backup [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
5% WindowServer
4% Safari
2% hidd
2% com.apple.WebKit.Networking
0% ocspd
Top Processes by Memory: ℹ️
112 MB Safari
43 MB Finder
30 MB com.apple.WebKit.WebContent
28 MB com.apple.WebKit.Networking
26 MB Google Chrome
Virtual Memory Information: ℹ️
15 MB Free RAM
597 MB Active RAM
583 MB Inactive RAM
330 MB Wired RAM
1.10 GB Page-ins
59 MB Page-outs
Diagnostics Information: ℹ️
Mar 3, 2015, 07:29:45 PM Self test - passed
Hi Mike,
Thanks for your help. I've ordered 8gb of RAM and cleared up some of the software and extensions. Hopefully this helps it run a little faster.
Thanks again!
Similar Messages
-
Hi,
A few people have asked this question, my macbook is running very slow and the mouse spinning circle comes up quite a lot. I am unsure of why it is doing this.
I have attached a copy of the EtreCheck I have done on my system.
Can you please have a look and see if you can see if there is anything wrong, as I am unsure of what I am looking at.
Thanks for your help
Problem description:
Macbook running slow
EtreCheck version: 2.0.11 (98)
Report generated 25 November 2014 11:54:22 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 14:34:42
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (170.58 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.9) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.option.driver.OptionMSD (1.11.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0 - SDK 10.6) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0 - SDK 10.6) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.sierrawireless.driver.SierraQMISupport (1.0.1 - SDK 10.6) Support
[loaded] com.sierrawireless.driver.SierraVSP (1.0.0) Support
[not loaded] com.sierrawireless.driver.qmiNetDriver (1.0.3 - SDK 10.6) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.9) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
StartOuc: Path: /Library/StartupItems/StartOuc
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.epson.epw.agent.plist Support
[running] com.oracle.java.Java-Updater.plist Support
[loaded] com.paragon.updater.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
[failed] de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMCStatusMenu UNKNOWN (missing value)
AutoLaunchApp Application (/Applications/3Connect/3Connect.app/Contents/Resources/AutoLaunchApp.app)
uTorrent UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
LexmarkNetworkServices ApplicationHidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
3500-4500 Series Button Monitor ApplicationHidden (/Library/Application Support/Lexmark/3500-4500 Series Scanner.bundle/Contents/SharedSupport/3500-4500 Series Button Monitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 328.30 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 328.30 GB X 3)
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 10
Oldest backup: 2013-05-29 18:19:48 +0000
Last backup: 2013-12-03 06:32:04 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 328.30 GB X 3)
Top Processes by CPU: ℹ️
23% firefox
8% WindowServer
2% hidd
2% mds_stores
1% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
387 MB firefox
180 MB com.apple.WebKit.WebContent
146 MB com.apple.MediaLibraryService
125 MB Finder
107 MB iTunes
Virtual Memory Information: ℹ️
48 MB Free RAM
1.60 GB Active RAM
1.53 GB Inactive RAM
1.04 GB Wired RAM
5.95 GB Page-ins
63 MB Page-outsEither update or remove the Vodafone software and see whether there's an improvement.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Mid 2010 macbook pro slow to sleep. No print queu issues.
Hey everyone! My Mid 2010 macbook pro slow is slow to go to sleep. I have read several community forums and I've checked for old print jobs (which seems to be a common issue) and have found none. I've also reset all printers and jobs. Anyways, it takes 35 to 60 seconds to go sleep (until fan/harddrive turns off/I see blinking white light). This slow sleep occurs even with a complete fresh install of Mavericks, and even after installing a new SSD. I am honestly at a loss.
I did the "pmset -g log" command and I have found two reoccurring things that I think might be the reason (though I don't really understand it fully). I commonly see "TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15" commonly and "PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30". I have bolded both of these below:
id:0xa00000a7a [System: DeclUser kDisp]
2/11/15, 9:16:49 AM EST Summary- [System: No Assertions] Using Batt
2/11/15, 9:37:59 AM EST Assertions PID 17(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) Released InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Summary- [System: DeclUser kDisp] Using Batt
Sleep/Wakes since boot at 2/8/15, 8:52:21 PM EST :18 Dark Wake Count in this sleep cycle:0
UUID: 09576726-5A6B-4848-82C1-8613E9381C59
2/8/15, 4:48:35 PM EST Sleep Software Sleep pid=59: Using BATT (Charge:67%) 11558 secs
2/8/15, 4:48:39 PM EST SlowResponse PMConnection: Response from com.apple.apsd is slow (powercaps:0x0) 4495 ms
2/8/15, 4:48:39 PM EST WakeRequests Clients requested wake events: None
2/8/15, 8:01:13 PM EST Wake Wake [CDNVA] due to EC LID0/HID Activity: Using BATT (Charge:63%)
2/8/15, 8:01:13 PM EST SlowResponse Kernel: Response from powerd is slow (powercaps:0x0) 4508 ms
2/8/15, 8:01:43 PM EST Assertions PID 426(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30 id:0x100000254 [System: DeclUser kDisp]
2/8/15, 8:01:43 PM EST Assertions PID 171(UserEventAgent) Released BackgroundTask "com.apple.AddressBook.ScheduledSync" 00:00:30 id:0xc00000255 [System: DeclUser kDisp]
Does anybody have any ideas? Fixes? I am flummoxed. Thanks!Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/kb/PH14204?viewlocale=en_US
Best. -
I have macbook pro running Intel Core 2 Duo if I upgrade to Lion OS Xv10.7 will my macbook run slower?
I have a 13" MBP with the Core 2 Duo processor. I do have 8 GB of memory, needed because I need to run Windows in a virtual machine (Fusion) to access client web sites that require ActiveX controls. The Windows VM environment locks up 3 GB of the memory.
I did all the maintenance steps in disk utility on the harddrive before upgrade, double checked compatability with all applications and drivers and made sure that I had a drive clone in addition to my Time Capsule backup.
The only thing that didn't work on Lion was my RingCentral VOIP client, and that was expected from my research.
The upgrade went smooth and I really haven't noticed much speed difference. -
My MacBook runs slow. Tried "Safe Mode", not very clear effect to improve. Anyone has better idea? Thanks!
Its a possibility there is hardware issues,
or even adware. Bring your MB into a licensed store and run a diagnostic!
OR
(AT YOUR OWN RISK)
Run a program called adware medic http://www.adwaremedic.com/index.php
It will detect anything that shouldn't be there.
You can also put your ear up to the location of the HDD (right bottom where you right hand rests) and listen if the HDD is making any strange noises or repetitive clicking. -
My MacBook (Mid 2010) Is Running Slow..Why?
Hi! I have a MacBook that I have had since December 2010. It hasnt really ever ran slow, unless I have a bunch of programs running. About a month or so ago, my MacBook started running extremely slow. I deleted a bunch of text documents and unwanted pictures. I have alot of pictures because I am a photographer, but I have never had a problem with alot of pictures. I dont think I have extra programs that are not needed installed. I also am having trouble with my computer freezing, and just stalling all together. I then have to use CTRL, Option (ALT), Delete to make it unlock and load what ever it is doing. Also Is there a way to delete the cookies on my Safari? I have ran the EtreCheck as well and I pasted it below. If anyone can help, it would be very appreciated.
Hardware Information:
MacBook (13-inch, Mid 2010)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 14 days 1:25:22
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (92.89 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.cooliris.SetLaunchArch.plist 3rd-Party support link
[System] com.kodak.BonjourAgent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.hitachigst.backup.agent.plist 3rd-Party support link
[not loaded] com.kodak.KODAK AiO Firmware Updater.plist 3rd-Party support link
[not loaded] com.kodak.KODAK AiO Software Updater.plist 3rd-Party support link
[not loaded] com.kodak.StatisticCollection.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Internet Plug-ins:
CoolirisWebKitPlugin: Version: (null) 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.4 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 4.0.51204.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
npBcsMcTcIO: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Printers/Kodak/AiO_Printers
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5 3rd-Party support link
Registration: Version: 7.7.3 - SDK 10.5 3rd-Party support link
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5 3rd-Party support link
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5 3rd-Party support link
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5 3rd-Party support link
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 145.58 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 45
Oldest backup: 2011-03-19 15:46:50 +0000
Last backup: 2013-12-28 04:05:05 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% watermark PRO
10% WindowServer
5% com.apple.WebKit.Networking
1% EtreCheck
1% NETGEARGenieDaemon
Top Processes by Memory:
102 MB Safari
82 MB systemstats
47 MB Finder
35 MB WindowServer
33 MB Google Chrome Helper
Virtual Memory Information:
81 MB Free RAM
531 MB Active RAM
391 MB Inactive RAM
478 MB Wired RAM
23.23 GB Page-ins
1.54 GB Page-outsNot sure if an Apple store would do the RAM upgrade for you - some resellers/authorized repair shops will, but I don't think the stores do.
This link shows you how to do the install yourself. I think you need a Phillipps #00 screwdriver - you can get that at just about any hardware stored. As long as you're gently with removing the screws & RAM, you should be fine.
Apple notes that you can only install up to 4GB of RAM, but you can go up to 16GB.
Crucial.com sells a 4GB upgrade kit for under $60: http://www.crucial.com/store/listparts.aspx?model=MacBook%20(13-inch%2C%20Mid%20 2010)&Cat=RAM
Going higher than 4GB can be very costly from what I can see, so you may want to just go to 4GB.
Hopefully this helps.
~Lyssa -
I have a 4 year old macbook pro that is not running very well. It heats up quickly and becomes so hot you can hardly touch the bottom. It is also running slow and has been freezing more lately. What can I do to get to running better again?
When that is happening run this to see what is running and then copy and paste the results here:
http://www.etresoft.com/etrecheck -
Macbook running slow after mountain lion update
why? i have 2 gb of RAM, that should be more than enough, right?
firefox is running slow, everything is freezing. i have barely used any of my hard drive space with it being at 225.61 gb free out of 249.2 gb.
its really frustrating.....Two gb is the bare minimum for running Mountain Lion.
The model 7,1 (Mid 2010, White Unibody) can use 8gb of 204 pin 1066mhz PC3-8500 RAM
These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_Whi te - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.
Here are video instructions on replacing the RAM on the White Unibody.
http://eshop.macsales.com/installvideos/macbook_13_09_unibody_mem/
If you don’t have the tools to open up the MacBook OWC has a set for $5.
http://eshop.macsales.com/item/OWC/TOOLKITMHD/ -
Macbook running slow after mountian lion install??
i have a late 2010 macbook (white) and i recently upgraded my mac to mountian lion after ugrading to 4 GB of RAM. i tried the vram and pram reset but that was a couple months ago. maybe i should try it again? what else do i need to do?
it takes 1:30 mins boot up
45 - 50 sec to log in.
all of my app take for ever to open.
trackpad is extremely sensitive.
safari is slow and wasnt before
any help or suggestions would be greatly appreciated!Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion/Mountain Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Macbook running slow after installing Yosemite
Problem description:
macbook runs extremely slow (opening any files, especially iPhoto, safari pages) especially after “upgrading” to Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 2:12:33 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Technical Specifications)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 705
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 13 days 16:47:48
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (90.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.5.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printuitool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
14 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.Kerberos.digest-service.plist
[failed] com.apple.loginwindow.LFVTracer.plist [Click for details]
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
encore_reg Application (/Library/Application Support/Datalode/Hoyle Puzzle 2010/encore_reg.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% Fitbit Connect Menubar Helper
0% printtool
0% BelkinRouterMonitor
0% dlnaPlugin
Top Processes by Memory: ℹ️
60 MB Safari
34 MB mds
32 MB WindowServer
28 MB com.apple.WebKit.WebContent
21 MB Finder
Virtual Memory Information: ℹ️
36 MB Free RAM
399 MB Active RAM
384 MB Inactive RAM
684 MB Wired RAM
102.92 GB Page-ins
3.07 GB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 01:15:07 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-28-131507_ [redacted].crash
Mar 26, 2015, 07:54:41 PM /Library/Logs/DiagnosticReports/???_2015-03-26-195441_[redacted].cpu_resource.d iag [Click for details]
Mar 25, 2015, 09:13:00 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-25-211300_[ redacted].cpu_resource.diag [Click for details]1. You need to upgrade your ram. 2GB is not enough. Upgrade to the maximum of 8GB for best results. Only buy ram from either Crucial http://www.crucial.com/ or in the US from OWC http://eshop.macsales.com/
2. You have the Genio malware. Run AdwareMedic to find and remove it http://www.adwaremedic.com/index.php or try to find and remove the files manually by following these instructions Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
3. Uninstall FitBit software and hardware, it's not compatible with Yosemite. -
MacBook running slow, how to fix?
About three months ago my 2010 macbook started running slow and has progressively gotten worse. There are no downloads that triggered anything and at first I found that keeping iTunes closed helped speed everything up, but even that isnt helping now. Help?
Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial. -
Macbook running slow, help please!!
In the past 2 weeks, my computer has been running very slow. Is it from the upgrade to Mavericks?
Thanks for any help!! See Etrecheck below...
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 17 days 23:4:2
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (112.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.jft.driver.PdaNetDrv (1.0.64)
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist 3rd-Party support link
[failed] com.apple.softwareupdated.plist 3rd-Party support link
[failed] com.apple.wdhelper.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[failed] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Microsoft Database Daemon
AdobeResourceSynchronizer
Dropbox
LOGINserver
InstUtilLaunch
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.7 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.7 3rd-Party support link
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
NPRoblox: Version: Unknown
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071706000001 3rd-Party support link
npBcsMcTcIO: Version: (null) 3rd-Party support link
NPRoblox: Version: 1.0.2.12 - SDK 10.8 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
MacFUSE 3rd-Party support link
Tuxera NTFS 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/iWork '09
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 126.91 GB
Destinations:
Untitled [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 9
Oldest backup: 2013-09-28 17:00:58 +0000
Last backup: 2013-12-30 13:49:49 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 126.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
15% WindowServer
3% com.apple.WebKit.Networking
3% Safari
2% hidd
2% EtreCheck
Top Processes by Memory:
193 MB firefox
168 MB Finder
105 MB PluginProcess
90 MB Mail
82 MB WindowServer
Virtual Memory Information:
256 MB Free RAM
1.01 GB Active RAM
831 MB Inactive RAM
708 MB Wired RAM
15.76 GB Page-ins
1021 MB Page-outsTry a safe boot (restart, hold down shift until you see the Apple logo). If this eliminates the symptom, then you know the problem is with some third-party software you have installed. Mac OS X: What is Safe Boot, Safe Mode?
-
Late 2010 macbook air slow to wake from sleep
Hi, my late 2010 macbook air running mountain lion is slow to wake from sleep, so when i lift the lide the screen is unreactive and it take approx a minute before I am able to enter my password, I am just wondering if anyone else had had this problem and has any solutions because its annoying, I have also noticed that when my macbook is on charge this doesn't happen!
Thanks!!Hi shaners2491!
I would suggest that you attempt to reset a part of your computer's software called the System Management Controller. Information on doing this can be found here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Why is my macbook running slow slow wirelessly
recently my hard drive crash so i replaced it with the intel 320 series SSD. dont know why but my macbook started running slower. if i run the speed test it downloads and uploads at about .71 mbps when myspeed through my service is 15 mbps. anyone have any ideas.
Use Onyx (free) to do a system cleanup (cache cleanup, permissions repair, etc.).
-
Macbook running slow since Yosemite (another one)
Hello, I see I am one of many, many people whose Mac (Macbook) is running very slow since I upgraded to Yosemite. Unfortunately I'm not a technical user, but I can say it just took 28 minutes to boot up my MB, login, open the EtreCheck-3 app which I downloaded a few days ago (took hours), run the EtreCheck and then open this page in Safari.
If I had hours during the working day to call Apple Support I would, but I don't so if any kind soul can see anything at all from the output below I would be eternally grateful. I also read Luis_Mercato's thread for about 8 pages until it did my head in. However, if there are existing threads, steps, guides that I should try first please point me to them and I will try my best.
Thanks in advance..
Problem description:
Since upgrading to Yosemite my Macbook runs very slow, taking minutes to load web pages and applications.
EtreCheck version: 2.0.11 (98)
Report generated 16 November 2014 11:34:56 am AEDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:7:23
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (346.01 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (862.74 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.2) Support
Launch Agents: ℹ️
[running] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.sierrawireless.SWoCTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items: ℹ️
Clocks ApplicationHidden (/Applications/Clocks.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari ApplicationHidden (/Applications/Safari.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Telstra Connection Manager Application (/Users/[redacted]/.Trash/Telstra Connection Manager.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
AdBlock
Duplicate Tab Button-1
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 152.87 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 3
Oldest backup: 2014-11-07 05:38:19 +0000
Last backup: 2014-11-12 06:58:05 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 152.87 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% hidd
0% AppleSpell
0% iTunes
0% ksfetch
Top Processes by Memory: ℹ️
279 MB Safari
107 MB iTunes
86 MB Messages
77 MB WindowServer
56 MB mds_stores
Virtual Memory Information: ℹ️
233 MB Free RAM
1.60 GB Active RAM
1.39 GB Inactive RAM
1.07 GB Wired RAM
1.18 GB Page-ins
37 KB Page-outsMost likely, the startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
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