2010 mackbook pro stuck on start up screen

I bought a used 2010 Macbook Pro and it worked just fine. I tried to do a factory restore with the disk that the old owner provided to me. I did the reset and noticed that she gave me a 2011 disk. It would never get pass the apple startup screen after that. I tried to do a factory restore (command s)thinking that it would bring it back to before I did the restore with the 2011 disk and now it is still stuck on start up apple screen but I can hear the tutorial on how to set up your macbook pro. I will get the 2010 disk but for right now would like to be able to use the laptop. Help

Command s boot enters Single User mode, so all you need to do is hold the power button down and reboot again (without command s) and you should see the welcome video for setup.
2010 MacBook Pro's need the machine specific dark disks (not white) from Apple.
Also try a factory restore again, (hold c or option/alt to boot) this time use Disk Uitltiy (under the Utilites menu) to erase the ENTIRE drive, then quit and install OS X 10.6
How to erase and install Snow Leopard 10.6

Similar Messages

Macbook pro stuck on start up screen

Help.
My mac is stuck on the start up screen with the spinning wheel. I've tried everything i can find short of reinstalling the os. I just completed a software update for airport extreme, and a couple other programs(didn't pay much attention to what they were) Did the restart and now I'm jammed. I've tried booting from the disk; I repaired the disk and nothing, so I tried to verify permissions and it quits out on me.
Am I screwed? Can I do anything else, or do I need to suck it up and reinstall. Ugh.

I'm having the same problem. Both my friend and I have the same computer and we just did a software update from 10.4.8 to 10.4.9 and have the same start screen and spining icon. Have you any info for me? I've been folowing this post. I'm sure it's related to the update because two seperate computers are doing this both at the same house. Both right after the software update 30 minutes apart. They both had an error downloading 10.4.9 the only option was a restart, and that's when the trouble began. Any way of going back to 10.4.8? When I ran disk utilities it shows 10.4.9 on the harddrive. My problem is I can't install the OS off the install disk because it says "A newer operating system exists" my only option is to erase and reinstall and that isn't an option.
Please Help
Dave
Mac Book Pro & Dual G5 Power Mac Mac OS X (10.4.8)

Mac book pro stuck at start up screen

Mac book pro was running slow so restarted it and now can't get past start up screen. Any tips?

Force Quit (under the Apple menu).
Can you get any MS Office app to open without freezing? If so, you should go under the Help menu of any Office app and select "Check for Updates" - the latest version is 14.3.9.
You might also want to try holding down the option key when you next try to open Outlook - this will force a rebuilding of your user database. You may have a problem there.
If all else fails, you can always trying uninstalling Office 2011 (http://support.microsoft.com/kb/2398768?wa=wsignin1.0) and reinstalling it...
Clinton

MacBook Pro stuck on start up screen - HELP!

I was using my 13" unibody MacBook Pro the other day when it froze. After trying everything I resorted to turning it off by holding the power switch.
Since then it hasn't been able to completely start up, getting stuck when the apple logo appears and the spinning loading wheel first starts. It also does this when trying to boot in safe mode. I ran hardware tests and disk management from the start up DVDs, both said everything was fine, I have also tried to reset pram, which did nothing.
Lots of valuable things on the hard drive so trying to avoid reinstalling 10.6 at the moment.
Any thoughts on what it could be?

Welcome to Apple Discussions!
Safeguarding your data should be your first priority. One thing you could do is to buy and install a new hard drive, and then reinstall the OS to it. You could then place your existing drive in an external enclosure, and access your data from it that way--or possibly even migrate it to your new drive. OWC sells drives and enclosure kits, and there are instructions for replacing the drive in your owner's manual.
It's possible that the freeze was caused by a dying hard drive, and if so, the drive will need to be replaced anyway.
Do you have access to an Apple Store? If so, make an appointment and see if they can diagnose your Mac. They have the ability to boot a Mac from their store feed and run a different and probably more sophisticated and comprehensive hardware test.
Good luck!

Macbook pro stuck/hangs at login screen ??

Macbook pro stuck/hangs at login screen and no any controls while i restart last time..3 days before i found many solutions but no one is perfect like PRAM/SCM format command option+p+r and other many but no any perfect solution which can fixed my issue..please help me asap i am so much upset for that coz i am developer and there is many of the data , i also run windows on it win 7 so now i am running with that i have latest 2011 mac OSX 10.7.5 with Core i5 ,4GB, 320 GB so please help me to resolve this issue i am waiting thanks in advan
Regards,
Muneeb
Developer
<Email Edited by Host>

Macbook pro stuck/hangs at login screen and no any controls while i restart last time..3 days before i found many solutions but no one is perfect like PRAM/SCM format command option+p+r and other many but no any perfect solution which can fixed my issue..please help me asap i am so much upset for that coz i am developer and there is many of the data , i also run windows on it win 7 so now i am running with that i have latest 2011 mac OSX 10.7.5 with Core i5 ,4GB, 320 GB so please help me to resolve this issue i am waiting thanks in advan
Regards,
Muneeb
Developer
<Email Edited by Host>

Stuck on start up screen, little wheel turning and progress bar hasnt moved. What can i do?

Stuck on start up screen, little wheel turning and progress bar hasn't move
Help
Thank you!

Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
and also this:
http://www.thexlab.com/faqs/sbbod.html

Cannot install Windows 7 Pro; gets stuck on "Starting Windows" screen

I have read dozens of posts on this topic but none has helped yet.
My system has Windows 8 with UEFI. I want to install Windows 7 Pro on another partition. I have turned off Secure Boot in the UEFI/BIOS. When I try to install Windows 7 Pro from a DVD it shows "windows is loading files" and then gets stuck on "Starting Windows"
for ever. This happens even when no USB peripherals are attached.
I have already wasted many days on this. I hope someone can help.
Thanks!

Hi friends of the internet
I have been reading several forums regarding the issue of installing windows 7 (64 bit) to a computer that have had windows 8 installed previously or just a GPT formatted disk.
My Case:
Windows version installed: Windows 7 Professional N with Service Pack 1 (x64) or Windows 7 Professional (x64)
Computer used: Samsung laptop
Model Code: NP53U4C-A02SE
See the specks here:
http://www.samsung.com/dk/consumer/computer-peripherals/notebook/notebook/NP535U4C-A02SE-spec
Create a USB install disk that not freezes at ”starting windows” screen:
First I followed this great guide (Thanks Daniel):
http://
hodgin.ca/2012/10/02/creating-a-uefibios-windows-7-usb-and-installing-to-gpt-partitions/
STOP AFTER STEP 13!
1. Open a command line in administrator mode
2. run DISKPART
3. type LIST DISK
4. Look for the disk number that represents your USB drive
5. type SELECT DISK # where # represents the number of your USB drive. Get this right or you will wipe a different drive out.
6. type CLEAN
7. type CREATE PARTITION PRIMARY
8. type SELECT PARTITION 1
9. type ACTIVE
10. type FORMAT fs=fat32 quick
11. type assign
12. The drive should now be formatted and marked as active and fat32. Do not format the drive as NTFS or you will only be able to boot into the installer in BIOS mode.
13. Now you will need to copy the contents of the windows 7 install dvd to the USB with a regular copy paste from windows explorer.
Here comes a very weird hack... I do not know why it works, but I think it is all about flash drive data structure. I did these steps on a win 7 prof. computer.
(Let’s assume it’s drive E:)
Make a copy of your e:\efi\microsoft folder to e.g. your desktop.
Delete the e:\efi folder
Copy the \efi folder from a windows 8 installation disk (I used Windows 8 (x64) Professional) to the e:\efi folder. Sorry I cannot provide this for you.
Here comes the weird part. Then delete e:\efi\microsoft you just copied from the win 8 installation disk.
Copy the \microsoft folder form the desktop to e:\efi\microsoft
Resume the guide from step 18.:
http://
hodgin.ca/2012/10/02/creating-a-uefibios-windows-7-usb-and-installing-to-gpt-partitions/
18. Insert the USB in the machine and turn it on and boot into the UEFI/BIOS loader and check for boot options. On the ASUS Zenbook it detected two boot options on the USB drive. One was UEFI and one was regular BIOS. I made the
UEFI option the first choice and restarted the machine.
My bios setup was:
Secure Boot = Disable
OS Mode Selection = CSM and UEFI OS
Boot Device Priority = I made the UEFI option the first choice and restarted the machine.
The installation should start normal.
E.g. See this guide:
www.sevenforums.com/tutorials/186875-uefi-unified-extensible-firmware-interface-install-windows-7-a.html
What I did was:
Select custom installation (Advanced).
Click Drive options (Advanced).
Delete all partitions (this might not be needed). When I did not delete all partitions I was asked every time after the install, during start up by the windows boot manager to select ether win 8 or win 7.
Click new (DO NOT make Changes in the size of the disk), apply, see NOTE!
Edit the Primary partition as you want it e.g. divide it to more partitions.
Select the one you will install windows on and do a normal install.
I do not make changes in the Bios after install. The Boot priority is automatic set to “Windows boot manager”. If I change the boot mode back to OS Mode Selection = UEFI OS, the computer will freeze at the “starting windows” screen again.
All this worked for me, good luck. There might be more to it, but this is a start.
By the way, the start up time for a MBT install was 37 s. And for the GPT it was 49 s.
Remember if we stand on each other’s shoulders we will reach higher
J.
NOTE: Here the installation program should create three partitions automatically!
Partition 1 - System - The EFI System partition that contains the NTLDR, HAL, Boot.txt, and other files that are needed to boot the system, such as drivers.
Partition 2 - MSR - The Microsoft Reserved (MSR) partition that reserves space on each disk drive for subsequent use by operating system software.
Partition 3 - Primary - Where Windows is to be installed to.
If this isn’t the cast you are not installing in UEIF mode. To check for this (thanks again Daniel):
If you need to find out if you have booted into BIOS mode or UEFI mode when the installer starts you can press SHIFT+F10 when the welcome installer shows up to open a cmd prompt. from here you will likely be at X:\Sources. Type cd .. to
go back a dir and move into \Windows\Panther\
Then type notepad setupact.log
Within this file do a ctrl+f and search for
Callback_BootEnvironmentDetect: Detected boot environment:
It should either say BIOS or UEFI.
To check if your disk is in the GPT format.
Open the command prompt.
Type: DISKPART
Type: List Disk
See for the star (*) in the GPT column

Trying to load windows onto new hard drive from usb, stuck at "starting windows" screen

So I am actually down grading from windows 8 pro to windows 7 pro both 64. I was finally able to get the comp to not only recongize, but load from the usb. My problem is that when it does start up, I get stuck at the "Starting windows" screen. I was wondering maybe I need to format a patition first? It is a new warranty hard drive from Lenovo. (Kind of funny how that send only cds for a laptop that has no cd drive) I looked into formatting from a usb, have had some trouble finding a reliable way.....thanks
Solved!
Go to Solution.

Hi davefromsb,
Windows 8 computers come with a "UEFI" bios and therefore will come with "Secure Boot" as well as "UEFI Only" booting enabled. Disable secure boot if you haven't already, and switch the booting method to "Legacy Only". The problem is most likely that the Windows 7 image that was burned to the USB stick was burned using a MBR partition scheme instead of a GPT one. Hope this helps.
-Brian Chan
My Thinkpads: T42 (GPU failure), T60, W530
W530: Windows 7 Pro | i7-3720qm | FHD screen | 256gb Samsung 840 Pro SSD | 500GB Ultrabay HDD | 16gb Crucial RAM | Nvidia K1000m

MBP stuck at start up screen.. Help?

My 17" macbook pro is stuck at the start up screen showing the "loading" circle and the apple logo... have tried to turn off and on with no luck.. have even left it on all night.. this also did nothing.. Please help..

If your hard disk passes the verification test in Disk Utility, the Mac will not start up in safe mode or single-user mode (command+S held during boot), you've repaired permissions, there are 3 things left to try:
1) Reset the NVRAM. To do so, start with the computer off and turn it on while holding commandoption+pr. Hold those keys down until the Mac restarts.
2) Reset the SMC. To do so, remove the AC adaptor, take the battery out of the notebook, and hold down the power button for 10 seconds.
3) Run the Apple Hardware test. To do so, insert the first of the two install disks that came with your Mac and hold down D during startup. Run the extended hardware test (it will take an hour or two, depending on how much RAM you have) and see what the results are. Do not run this test with any peripherals plugged into the notebook.

Macbook pro stuck at gray startup screen w/ apple and spinning dial

Hi, every time I try to start my computer, it gets stuck at the gray screen w/ the apple logo and the dial just keeps spinning and spinning like it is loading or something, but nothing changes and I've waited for an hour. What should I do?

First,
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If this doesn't help (and it probably will not) then quit DU and return to the installer. Proceed with the OS X installation until you reach the screen where you select a destination drive. Select your hard drive then click on the Options button. Select the Erase and Install option then click on the OK button. Finish installing OS X.

Mid-2010 MacBook Pro stuck in clamshell mode?

I asked a similar question to this earlier, but now the problem has been more consistent. I have a mid-2010 MacBook Pro that I often use with an external display, plugged in via mini-DVI to HDMI adapter. The problem is, after I've unplugged my macbook to "go mobile" and am away from my display, if I ever have to restart my computer or boot into Windows 7, my computer will think it's still in clamshell mode. The screen will stay dark, and if the lid is closed, the white light will stay on steadily, not pulsing. However, if I plug into my external display when this is happening, the external display works fine and I have a display again. When I look up my displays while connected to an external display while this is happening, my internal display isn't even listed in the system report; it's like it doesn't exist! And this is especially a problem now as I am away on a 3 week school related trip.
I have not been able to consistently reproduce this problem. Sometimes it restarts normally, sometimes I restart it and get the gray + apple logo screen that then goes dark, and sometimes the internal display just never turns on. The problem doesn't seem to be related to an OS, as it happens when booting into Windows 7 OR mountain lion 10.8.5. I've tried resetting PRAM mutliple times as well as performing an SMC reset multiple times, and neither has helped. This even happened when I was booting into a mountain lion install USB, as I thought maybe a fresh install would help. I've seen many other forums discussing a similar issue, but none described quite like mine.
What gives?? How can I get my macbook to restart normally? I really don't want to have to make a repair, even though it's looking like a hardware problem. My computer is one month after Apple Care has expired, and I can't afford a pricey repair as I'm a very in debt student who only has a MacBook because his school gave it to him in the first place. I would be very appreciative for any suggestions and/or help! Thanks!

Hello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT4061 ipod 4th generation stuck on start up screen, won't do anything (the black screen with the silverish apple). Help?

This morning, i tried turning on my ipod (4th generation) and it is stuck at the black start upp screen (the screen that has the siverish apple when you have first turned on your device). It has been stuck like this for about a half an hour now, and I'm not sure what to do. This would be the second time in at least three months I have had problems with it (around December it went into recovery mode and i had to reset it to the factory settings). Is there anyway I can handle this at home, or do i have to go into an apple store to have this fixed? Also, I plugged it into my computer and it didnt show up in itunes like it did last time. Thanks! (I'm pretty sure its the IOS 6 because i have not updated it since then).

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Why is my macbook pro stuck on a blue screen

I was downloading a program that was put onto a disk image, then my macbook battery died (forgot it was unplugged). When i plugged it back in and booted it back up, it did the usual tone and apple logo/spinning gear. Shortly after it would go to a pale blue screen and occasionally have a spinning gear, but no matter how long i wait it stays on the same screen.
i have tried everything here: http://support.apple.com/kb/TS2570
except i't wont let me start from the install disk (it just goes to the blue screen)
i have the mac os x install disk one and two, but im also not sure what one to put in and if these are the right ones anyways.
I also have a windows xp partition that i CAN access without getting stuck on the blue screen.
So, is the hard drive corrupt even though i can access the windows partition?
Do i need to replace the hard drive?
i cant go to an apple store and get it fixed, i just dont want to drive there (but i will if i need a new hard drive)
this is my first mac and i have only basic knowledge of the operating system.
i think it was running on 10.6 (snow leopard), but i only have the install disks that came with my mac.

To fix your issue is too complicated and lengthy to go into all of it here as it sounds like a hardware issue, it will require the services of person very familiar and experienced with Mac's to first recover your data and then restore OS X back to a functional state which may or may not require new hardware/software installed.
If your under warranty or AppleCare, take it in for service.
You can also hire the services of a local Mac computer support technician experienced in these matters.
Have them look at your Wifi, RAM amount, extra storage and computer backup proceedures in the process.
Good Luck.

Ipod touch 4th gen update to ios 6.1 gone wrong/ stuck on start up screen

hi there
i updated my ipod touch 4th gen to ios 6.1 and when i came back to it, it was stuck on apple/start up screen which it has now spent several days on, i have tried to put it into recovery mode and when i plug into my computer, neither itunes or my computer sence that it is there so i can restore it. what should i do
Gordon

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HP ProBook 4440s stuck on starting windows screen

Hello Everyone,
I am in desperate need of help!! I have a HP ProBook 440s laptop which was working perfectly fine on Friday. Now today on Monday when I turn on the computer it gives me 2 options because it says Windows failed to start.....1) launch startup repair (recommended) or to start windows normally. When I choose to to do the system repair it says loading files and when done a box pops up and says " The exception unknown software exception (0x40000015) occurred in the application at location 0x40161651 and then says click on OK to terminate the program. After I click ok, it says the installed program cannot start and to click ok to turn off the computer. Then back to square 1 with turning on the computer with my 2 options mentioned above. If I try to start windows normally then it will just stay stuck on the starting windows screen. I have tried hitting F8 to try and launch windows in safe mode the screen will just say loading window files and please wait at the bottom....but it will just stay stuck on this screen with nothing happening even after 45 minutes!!! All I want to do is to be able to access my pictures that I failed to backup! I am ok with getting a new laptop, but just desperately need a way to get my pictures off this laptop!! Any help will definitely definitely be needed and appreciated!!! Thank you so much in advance!!!

Hi,
Take out the hard drive, connect it to another PC using SATA to USB adapter. Using Windows Explorer in that PC, copy everything you need to salvage to another external drive.
Manual - Page 62-64 for procedure on taking out the drive:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=522948...
Which is the operating system installed?
Do you have recovery media or installation discs?
Please test the hard drive - quick & extensive tests from BIOS: tap f2 as soon as you power on laptop to get into System Diagnostics. Complete the tests.
Regards
Visruth
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2010 mackbook pro stuck on start up screen

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