2011 15 in Mac Book Pro. Can't access help. Keep getting error message computer not connected to internet. But compute is connected to internet.
When I try to access help in my 2011 MacBook Pro I get an error message that I'm not connected to the internet. But I know I am connected to the internet because I'm getting email and surfing the web at the same time. Any ideas?
Firewall of some type blocking whatever port the help system uses?
Router setting?
Similar Messages
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I've run Disk warrior, it says all the files and harddrive are fine.
thanks for your help. This crashing was happening before I upgraded to Lion
Interval Since Last Panic Report: 22119 sec
Panics Since Last Report: 14
Anonymous UUID: 1DA2B715-D1E5-4BF1-A47F-D31CBD8C1E78
Wed Mar 7 13:21:17 2012
panic(cpu 2 caller 0xffffff7f8098c907): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80a0354000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff80a398b800 : 0xffffff8000220702
0xffffff80a398b880 : 0xffffff7f8098c907
0xffffff80a398b910 : 0xffffff7f80a7ca64
0xffffff80a398b960 : 0xffffff7f80a7cb24
0xffffff80a398b9c0 : 0xffffff7f80d29749
0xffffff80a398bb00 : 0xffffff7f80a9bbad
0xffffff80a398bb30 : 0xffffff7f80996282
0xffffff80a398bbe0 : 0xffffff7f80991b84
0xffffff80a398bdd0 : 0xffffff7f80993639
0xffffff80a398beb0 : 0xffffff7f8092e484
0xffffff80a398bf00 : 0xffffff7f820a47d6
0xffffff80a398bf50 : 0xffffff7f820a4f2a
0xffffff80a398bf70 : 0xffffff800023db2c
0xffffff80a398bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.1.8)[94BA87BA-B128-3310-9860-98EC67AB7FAF]@0xffffff7f809 2c000->0xffffff7f80c05fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f808b7000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E3940878047]@0xff ffff7f8091a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0 xffffff7f808e2000
com.apple.nvidia.nv50hal(7.1.8)[7596DB8C-AE9D-3C87-B11A-0ED8F940CAF8]@0xffffff7 f80c06000->0xffffff7f80f27fff
dependency: com.apple.NVDAResman(7.1.8)[94BA87BA-B128-3310-9860-98EC67AB7FAF]@0xffffff7f809 2c000
com.apple.driver.AGPM(100.12.42)[380DAA3B-4F08-3152-A3A0-E3F8B6E4B92B]@0xffffff 7f820a3000->0xffffff7f820adfff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0 xffffff7f808e2000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E3940878047]@0xff ffff7f8091a000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f808b7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11D50
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5224512131000
last loaded kext at 1624245923653: com.apple.driver.AppleFireWireStorage 3.0.1 (addr 0xffffff7f808b3000, size 16384)
last unloaded kext at 1739101632802: com.apple.driver.StorageLynx 3.0.1 (addr 0xffffff7f80809000, size 8192)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.bresink.driver.BRESINKx86Monitoring 8.0
com.AmbrosiaSW.AudioSupport 3.2
com.apple.driver.Oxford_Semi 3.0.1
com.apple.driver.AppleUSBDisplays 317
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.7f9
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.1.7f9
com.apple.driver.AppleIntelHDGraphics 7.1.8
com.apple.driver.AppleIntelHDGraphicsFB 7.1.8
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.GeForce 7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 513.20.19
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.driver.AppleUSBHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleUSBAudio 2.8.2f5
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 412.2
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4Please describe:
Computer model & hardware characteristics (especially RAM).
How much free space left on HDD.
Any add-ons you may have added to the system (antivirus, screen eye candy, etc.)
What applications were running when the crash occurred.
What were you doing when the crash occurred. -
Mac Book pro can't access some shared files on a windows machine. Please Help!!!
I have a early 2013 Mac Book Pro running Mac osx 10.8.3. I also have a 2002ish dell desktop. I have file sharing turned on for several drives on the dell and the mac finds and connects to the dell. I can also see the shared hard drives, but when i try to access certian files on the hard drvies the mac said something like you do not have permissions to access this folder. The folder has a little red icon in the corner and in the get info window it said that I have custom access. Also when i try to logon to the dell from the mac using connect as I enter the username for the windows account. There is no pasword so I leave that blank. When i click login it still said in finder that i was logged in as guest. Any help with either problem would be great. I don't know if the problems are linked or what, but any help would be greatly appreciated.
-Thanks!!!Check topic E3 at this webpage: Time Machine - Troubleshooting. See if it can shed any light on the issue.
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Can't purchase anything, keep getting error message.
Since upgrading to iTunes 8.1, it won't allow me to purchase anything.
I get the message "We could not complete your iTunes Store request. The requested resource was not found."
Am I the only one getting this message?The #1 culprit of not getting into the iTS after an itunes upgrade is security software blocking the new itunes version, and not telling you.
Go into Norton, McAffe, XoneAlarm, Kaspersky or whatever it is you have for security software. Take itunes out of the list, save, and put itunes.exe and itunesHelper.exe back into the list. Save it again, then try ITS. -
My brand new Mac book pro can not open some of the new pdf files, i have updated Acrobot reader
Although i have downloaded the newest Acrobot reader my mac book pro can not read some of the pdf files it says
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/acrobat/readstep2.html.It can not open these
Generic Application Form for Canada [IMM 0008] (PDF, 366 KB) March 2014
Additional Dependants/Declaration [IMM 0008DEP] (PDF, 472 KB) July 2011
Schedule A – Background/Declaration [IMM 5669] (PDF, 170 KB) December 2012
Schedule 3: Economic Classes [IMM 0008 SCHEDULE 3] May 201 -
My mac book pro can't burn dvds in idvd, I can burn using an external dvd burner, can anybody help?
Welcome to Apple Discussions!
See my FAQ*:
http://www.macmaps.com/cdrfailure.html -
I can not make my mac book pro can turn on,when I press the button of power ,there is no response, I can not make my mac book pro can turn on,when I press the button of power ,there is no response
Maybe some help here:
http://support.apple.com/kb/TS1367
http://support.apple.com/kb/TS1365 -
I have safari 5.0.2 on Mac book pro, can I download safari 5.1.9 and install?
Hello,
I have safari 5.0.2 on my Mac Book Pro, can I download Safari 5.1.9 and install it on my Mac Book Pro to up date it or will it cause any problems?
Thanks
rachealfromvaThank you very much, I did download this file, opened it and says it does not recognise this file. I will try again, thanks for the re-assurance you guys give is it very much appreciated.
regards
rachealfromva -
After updating my mac book pro to the osx yosemite.am getting some issues after starting up.as soon as it gets on the destop the screen start blinking and i cant do anything.Please help me!
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I NEED HELP!!!!!!
i changed my apple id and my password (for the apple id), but on my ipod and mac book pro my old apple id keeps showing up for icloud, and i cant put either password!!! Trust me i tried.. What should i do???? So please help!!!!!!On your Mac, go to System Preferences>iCloud, sign out, then sign back in with the ID you want to use.
If you're running iOS 7 on your iPod and old ID is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I have to make a catalouge for my services as a financial planner.. earlier i used to do in MS publisher.. now i have a mac book.. can some one help me with some software info with which i can design a catalogue??
Depending on what your needs are, you may use Pages included in iWork or purchase it separately (usually there is an evaluation copy with any new mac, I guess) or try other publishing apps. I once used MS Publisher, I remember it was something like a more sophisticated word processor, right?
You may try the cheaper DTP iCalamus or Word for mac. -
I recently upgraded my Mac Book Pro to Mountain Lion mainly to get the notes app. Notes synced once then no more. I have notes turned on in system preferences. Any ideas? Is this a known issue?
http://fpdownload.macromedia.com/get/flashplayer/pdc/11.3.300.271/install_flash_ player_osx.dmg
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Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?
Check your system preferences.
My copy of flash installed as a preferance pane.
If its there you will be able to check the current installed version and set preferences for flash and updating. -
Why won't quicktime player work? I own Mac Book Pro with Retina Display and connote get the quicktime player to open or play quicktime movies?
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.quicktimeplayer.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update. -
I have a mac book pro. 4yrs old. when I'm starting it, its not booting up.. no sound.. no display. just the blinker is coming on. plz help..
Ok..
Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller (SMC)
If nothing helped, since you don't hear the startup chord, make an appointment at an Apple Apple Genius Bar or take your Mac to an Apple certified repair provider.
v10.5.6 is an oudated version of Leopard. -
I keep getting error message, "can't open application PACE because PowerPC applications are no longer supported." I've run Clean My Mac and I still get the error.
Use the Finder "Go" menu while holding down the option key to expose your User / Library folder.
Look in the Application Support folder for PACE items and delete them.
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