2011 email router digital signature problem

Hi,
We're running 2011 on premise with the email router feeding a queue for service items.
We've recently seen a number of emails that hit the mail box but don't ever get processed by the email router. There are no errors in the event logs that we can see, it just seems to ignore them.
What we are noticing though is that the emails that get missed have digital signatures on them.
Has anyone come across this before? There doesn't appear to be anything about this is any of the documentation that we can see.
I've searched high and low for any information on this but I've drawn a blank everywhere.
Thanks in advance.

Hi,
my guess is that it could be due to email is not send directly to primary SMTP which is configured in email router for your queue, it could be possible this email is send to other alias and if this is the case CRM ignores those email.
for e.g. here is how you mail box is set up
        [email protected]  (mail box, primary SMTP, configured as queue in CRM to send recieve mail )
        [email protected] (alias for above mailbox)
so if email is send to "[email protected]" it will be received in outlook mail box but CRM will not pick it as it does not have any matching queue set up for this.
MayankP
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