2011 macbook pro 13, 2.3 i5 battery

I just bought a Macbook Pro 13 inch i5 and the battery life never reaches more than 2hours 30 minutes? is this normal? i am by no means doing heavy work on it yet? i was under the impression i would receive up to 7 hours battery life hence the purchase? Can anyone tell me if this is a fault or normal? Or whether i should report the matter to apple? Thanks

Hi L,
There are many variables. You have 90 days of free AppleCare phone support. Why not talk to them, and if they determine there is an issue, they can inform your next step/s?

Similar Messages

  • I have the 13" Late 2011 Macbook Pro, What are the best Battery Life saver/increaser Techniques?

    Specs-
    2.4 Ghz Intel Core i5
    4GB 1333 MHz DDR3
    intel HD 3000 384 MB
    How can I prevent My battery from degrading or atleast make the degrading slower
    Can Ya tell me the steps or things to do?
    I use my Mac a lot, like 6-15 hours everyday.
    Someone told me I should keep it plugged with decharging it fully once a week.
    is it true?
    Can anything else be done?

    You can use it on battery almost full time.  It will slowly discharge to about 95% on AC, but then recharge after dropping below 95%.  This is to save the use of the recharge circuits.
    You should use it on battery only down to 40% at least once per month.  Running it to dead will shorten battery life, not help.
    The battery is rated to 1000 cycles.  Two recharges from 50% to full is 1 cycle, 3 recharges from 33% to 100% is 1 cycle, etc ...
    If you plan to store it unused for 3 months, discharge the batery to 50%, then remove from the MBP to preent the battery going down to 0.

  • I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?

    I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
    Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.

    If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.

  • My early 2011 MacBook Pro says battery not detected and does not work with a new battery either. Works only with the charger plugged in.

    About a year back i had replaced the MLB of my early 2011 macbook pro and it was all working fine. A month back my battery went dead saying "Battery Not Detected". I went to Ample technologies, Bangalore, India and gave it for diagnosis. Ample technologies are the authorized Apple support service in Bangalore, India. After 3 days and no phone calls they email me that "They feel that the MLB MIGHT be the problem and they want to test it by replacing the MLB and i have to pay for their testing". I had already spent 40k indian rupees ($700) less than a year back to replace an MLB and now they want to replace it again at the cost of 43k ($750) indian rupees. I have no idea what to do now. Spending 80k indian rupees ($1400) in less than a year to replace the MLB twice sounds unfair to me. Can someone help me out here ? Is there a valid warranty period applicable , since i have changed the MLB a year back ?

    short of doing a SMC reset, you maybe at their mercy.
    resetting the  SMC http://support.apple.com/kb/ht3964
    You can try yourself running the Apple Hardware Test- and see if it generates any error codes. Post the results
    AHT  http://support.apple.com/kb/HT1509

  • 2011 MacBook Pro Battery Not Charging

    17" 2011 MacBook Pro 2.2ghz i7 8GB RAM (upgraded OWC), 128GB SSD (in optical bay), and stock 750 GB HD. Running Lion. Battery cycle count: 15
    Battery is not charging after a heavy GPU or CPU load (gaming, editing, HD movie streaming). Tried multiple SMC resets and a PRAM reset. It was charging after you let it sit for several hours. I sent it into Apple for a repair and was rejected because of the missing optical drive (that's another story), anyhow, when it came back it won't charge at all. Battery says (not charging) but running on AC power. The Magsafe light is not lit. The Magsafe port was replaced on the computer, but that didn't fix it.
    Trying to avoid having to reformat and send into Apple (change it back to stock config).
    Anyone have a solution?

    The battery can't be charged when the cpu is under full load because in that situation it is using power from the battery.  Shut the MBP down (not sleep) to see if it will charge in that mode.

  • Late 2011 Macbook Pro battery is toast, and I am not sure why!

    I have had my late 2011 Macbook Pro for 3 years and 5 months. Before I left for vacation on July 28th my battery held 98 percent charge. I turned it off and put it in my closet. Now when I have came back my battery holds 2.2 percent, not even enough to be unplugged for a second (128mah). I of course expect my battery to go at some point but my battery has only been through 340 cycles and apples site says the max is 1000. Any suggestions into why my battery is dead after so few cycles? Additionally any suggestions into where I can buy a battery for my computer?

    ipodperson1,
    your battery holding 98% charge before you left for vacation doesn’t tell the most relevant information — what its Full Charge Capacity was then. Is 128 mA·h its current Full Charge Capacity, or its current Charge Remaining? That is, is the battery merely drained, awaiting a full recharge, or is it now unrechargeable?
    You can buy a replacement battery for your MacBook Pro by taking it to an Apple store, or if you prefer to replace the battery yourself, you can buy a suitable battery from reputable third-parties, e.g. NewerTech batteries from OWC.

  • I have a 2011 MacBook Pro and the battery has died what kind of battery do I need?

    What kind or battery does my late model 2011 MacBook Pro need?

    The one that your Apple Store or your Apple Authorized Service Provider will install. MBPs from 2010 on forward do not come with user-replaceable batteries and special tools are needed to remove the one within. Plus whatever one you get outside of the official channel will cost the same if new, so there is no sense in going solo on this.

  • Early 2011 MacBook Pro- The thermal paste discussion.

    It is my goal to clear up the questions and concerns Apple customers have been having regarding heat or fan related concerns with Early 2011 MacBook Pros. If your MacBook Pro was produced within the last few months the thermal issue has been resolved and it will likely not be in issue for you. If you are still wondering if your computer is effected or what the real issue is keep reading.
    The MacBook Cools itself by 2 main methods: active and passive. The active cooling is via a fan that blows air through a heatsync and into a tube called a heat pipe which leads to the back of the computer where the hot air is discharged through a vent at the bottom of the screen behind the hinge. The fan lowers the air pressure inside the case causing outside air is drawn in the case, displacing the hot air inside and helping to cool the other components.
    The computer uses passive cooling to remove the residual heat from the processor which comes mostly in the form of radiant heat. Passive cooling is also used to cool the other components of the computer (memory, disk drives, battery etc). Passive cooling works by conductive heat transfer ie. syncing to the case of the computer. Some of the heat then is radiated. Some of it is transferred from the outside of the case via convective cooling; the foot pads on the bottom cover are designed to raise it up just enough to allow air underneath for convection to occur. (Convection is the process in which hot air to rises and is displaced by cooler air.) The rest of the heat from the bottom cover is absorbed by whatever surface you have the computer on.
    The processor will not sync to the case very much if the board is assembled properly however the other components of the computer will, requiring the case to be in open air to allow for passive cooling to take place.
    If you have some sort of covering such as a plastic snap on case it will likely interfere with passive cooling in all of it's 3 of it forms, this will cause the computer to be abnormally hot. I recently saw someone in the Apple store with a MacBook Air experiencing abnormal heating due to a plastic snap case so this particular problem is not unique to MacBook Pros and it is not the cause of the issue being discussed here. I do not recommend the use or anything that covers the computer while it is running with the exception of something that covers the back of the display panel only. If you are worried about your computer getting damaged go and buy a laptop insurance policy from Worth Ave group. The insurance does not cover cosmetic damage or misplaced items but will cover accidental damage including spills. This insurance also covers theft, vandalism and natural disasters, is quite inexpensive and the claims process and deductible  is similar to most phone insurance plans (which they also offer).
    User induced overheating can also occur when the computer is placed on an improper surface such as a couch cushion, car seat, bed, pillow etc. Doing this can interfere with both passive and active cooling.
    As I mentioned earlier In all likelihood if your computer was produced after May it is not affected. I personally have been in posession of 3 MacBook Pros, one produced before May which had the problem, one after which had no problems and one produced more recently that has mind blowing thermal performance way beyond all of my expectations.
    So the question at this point is exactly what is the problem, how can it be diagnosed and how can it be rectified.
    After extensive research and testing I have determined the issue to be related to improper application thermal paste. I involuntarily became involved in this pursuit as a result of the problems I was experiencing and I did not initially come at from an objective viewpoint but rather one of cautious skepticism. I had anticipated before purchasing my computer that there may be a thermal issue. This anticipaion came as a result of reading an article on ifixit.com about the disassembly of the brand new early 2011 MacBook Pro. When the technician performing the disassembly removed the main heat sync he expressed concern about how much much thermal paste was present, expressing that it seemed excessive. This lead the technician to question wether or not it would cause heating problems.
    Proper application of thermal paste is critical to the functionality of the active cooling system and when applied improperly will not properly transfer the heat to the heat-sync which in turn gets cooled by the fan. Proper application of thermal paste insures the heat is removed from the case as efficiently as possible. Doing this both reduces the speed at which the fan needs to run in a lot of situations and prevents too much heat from the processor needing to be cooled by passive means. If is is not applied properly it will eventually lead to overheating of the case as well as the other components of the computer. This can cause damage firstly to the computer's battery and can also significantly shorten the life computer. (Or any other kind of electronic device for that matter.)
    The problem can be diagnosed by testing the computer using a program called System Load or any other software that will put your computers proscessor use up to its maximum and keep it there indefinitely. Placing full load on your GPU at the same time during the test is also recommended. Keep in mind, if you are using your computer the fan will spin up if needed for additional cooling. You should expect the fan go up to its maximum speed during the test, it is not in of itself an indication of a negative result. Make sure to have the computer plugged in, fully charged and on a proper surface. A desk or other flat surface should be fine. Exceptions would include the top of a refrigerator since it has insulation just underneath the metal exterior or any surface that is heated by any means such as a dryer or other appliance.
    (The temps to follow are in ºF)
    Run the test for up to 1 hour. If the case of the computer breaks 93 degrees your unit is likely affected. Expect the unit to even possibly reach temps approaching and exceeding 100º, if this happens immediately abort the test. Also look for the processor temp shooting up to around 180 in the first 30 seconds and the fan spinning up right away. Typically on a properly functioning unit the temperature of the case will end up being somewhere in the neighborhood of 88-91º. If this test is preformed in a room with a normal ambient room temperature of about 68 degrees. Even after an hour the case of the computer should not be significantly hot, just warm to the touch. On a normally operating unit the fan will start to kick in within 90 seconds or so and may not reach full speed even after several minuets.
    At one point the case of my computer actually reached 95º during normal web browsing.
    This is a problem that I have had successfully corrected twice by reapplication of thermal paste. The first time was on a machine produced prior to may and the second was after a logic board was replaced at the repair depot. (I suspect the inventory turnover is lower for boards than whole computers resulting in a board from the initial production run being installed in my computer.)
    If you forget everything I just wrote remember this. #1 if you are using your computer hard enough the fan will end up running at high speed at some point. #2 This problem is not in any way related to the design of the MacBook Pro, or its use/application. #3 This mostly not a problem of the CPU being too hot; these Sandy Bridge CPUs are rated for 212ºf and will routinely be in the neighborhood of 200º, this is hotter than other chips but well within design limits. #4 I have done everything in my power to make sure that this problem has been corrected and I have every logical and evidenced based reason to believe it has been resolved in machines produced after may. #5 This is not an Apple acknolidged issue. Technicians will tell you that there is no problem because these higher temps are normal and within operating limits and if they weren't the machine would shut itself off. (This is a bit extreme; just like a lot of other devices such as electronics, toaster ovens and space heaters with thermal overload protection this automatic shutoff is intended to occur when damage or risk of fire is imminent because the device is WAY outside of normal operating paramaters.) They will also not tell you when asked what these limits are, that they know what they are or in some cases that such figures they even exsist.
    I stake my personal and professional reputation on the accuracy of my findings, it is my job as a private consultant to help my clients to resolve complicated and expensive issues just like this one.
    Bottom line if you are having a problem and Apple won't fix it on warranty don't ditch your machine, just pay to have it done yourself. In most cases you can pay have it done at the Apple store. It will probably cost you less than 100.00, and it will not void your warranty as long as the work is done by Apple certified technician. It will be well worth it; after all in spite of this MacBook Pro's are hands down the best portable computers on the market, with an industry leading warranty and support to back it up. On it's worst day Apple's service and support is better than any computer/ consumer electronics company, even on its best day.
    I hope this helps to clarify this issue! I also hope it will help anyone affected to resolve the problem instead of resorting to a refund and settling for something else.

    hello all
    you can try this:
    Go to system preferences > settings > built in display >  see bottom of window.
    check "show mirroring options in the menu bar when available". then click "airplay display" > and select your device.
    That's what happened to my MBP - 15-inch, Late 2011 model.

  • 2011 MacBook Pro hard drive power consumption

    Does anyone know the differences in power consumption between the Apple-supplied 750GB 5400rpm HDD, 500GB 7200rpm HDD, and 256GB SSD drives?  I'm currently using a 2011 MacBook Pro with an Apple-supplied 256GB SSD and I'm getting between 5-8 hours of battery life, depending on what I'm doing.  I wish it could get closer to a full 10-hour battery life for longer trips, but I realize there's a price for performance.  What's the best hard drive option to minimize power consumption?  Are there any other tips for increasing battery life?  Does it make a difference if you turn off Bluetooth and WiFi when you know you're not going to be able to use them?  Thank you in advance for your reply.

    Yes, turn Wi-Fi and BT off when not needed. That and your screen are the biggest power consumers. Keep the brightness as low as you can to conserve power.  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • Late 2011 MacBook Pro 15 - Slow and Freezes

    Good Morning.
    This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
    The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
    The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
    The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
    Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
    Additonal information:
    When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
    The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
    I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
    The anti virus was also added post repair to look for any thing malicious.
    Help please.
    EtreCheck version: 2.2 (132)
    Report generated 4/27/15, 10:28 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:23:32
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        DirectorShockwave: Version: 11.6.5r635 [Click for support]
        JavaAppletPlugin: Version: Unknown Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 30
            Oldest backup: 2015-03-12 17:13:32 +0000
            Last backup: 2015-04-27 11:14:11 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 138.43 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    fontd
             0%    SophosUIServer
             0%    taskgated
             0%    InterCheck
    Top Processes by Memory: ℹ️
        819 MB    com.apple.WebKit.WebContent(7)
        785 MB    kernel_task
        180 MB    SophosScanD
        164 MB    InterCheck
        147 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        11.00 GB    Free RAM
        5.19 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 10:02:50 AM    Self test - passed
        Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
    That recall is not just for the Retina model:
    From:
    https://www.apple.com/support/macbookpro-videoissues/
    Affected Models
    MacBook Pro (15-inch Early 2011)
    MacBook Pro (15-inch, Late 2011)
    I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
    There is an issue in retina MBPs and Yosemite:
    http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
    "Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
    Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
    So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
    "Does "disk warrior" report anything that the apple store test would not?"
    The Apple Store would run the Apple System Diagnostic (ASD).
    Re:
    http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
    The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
    Then you can hand the genius the MBP and say, "This is what happens."
    Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
    They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
    I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
    I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. 

  • Late 2011 Macbook Pro Restarts When Power Connected

    I have a late 2011 Macbook Pro, 2.2 GHz with 8GB Ram with  OS X 10.8.2 and a series of unfortunate events.
    When I connect the magsafe adapter to the computer, after it has been shut down completely overnight, with the lid closed, the Macbook attempts to restart. The restart fails beause the lid is closed but leaves my Macbook in an unstable state. Unless I do a PRAM reset whenever this happens, I will have at least one random shutdown, usually within the first  half hour of use after the computer restarts itself. I have also reset the SMC controller, checked the hard drive for errors and tested the memory. I have been careful to make sure that the computer shuts all of the way down before closing the lid and disconnecting power. As far as I can tell at this point, starting the computer on battery, and subsequently connecting the magsafe adapter, does not cause any problems.
    I never saw this behavior until I installed Mountain Lion.

    Run an Apple hardware test and see if that picks up any problems.  If this phenomenon is consistently repeatable, I recommend taking it to a repair facility for a diagnosis.  This clearly is not normal operation.  I hope that you might be still in the warrantee period.
    Ciao.

  • Late 2011 MacBook Pro can't boot after Yosemite install

    After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Early 2011 Macbook Pro GPU

    I know this question has been asked before. My problem is similar to what is mentioned here but I hope someone can explain the error log attached below and hopefully I'm able to find a DIY solution without much cost.
    I'm using a early 2011 MBP with Yosemite installed. Not too long ago, I manually upgraded my hard disk to a OWC SSD.
    Recently my MBP screen went into white blank screen AGAIN while I was working on a python script which crawls the web with about 10 threads. I used to run this same script without *much* problems before yosemite (ie: i encounter the same problem with Mavericks but not so frequent. I never install mountain Lion before so I can't comment on that. I came from Snow Leopard to Maverick and Yosemite). Other times, my MBP will go into the same white blank screen while doing other misc stuff and this usually doesn't involved me watching any HD video.
    A couple of solutions that get my MBP up and running are:
    1) I hard shutdown and bootup my MBP. After the apple logo it freezes at the white blank screen. While it stays in the white screen, I will unplug my power adapter and wait for my battery to drain out completely. Once the battery is completely drained out, I will plug in my power adapter and I'm definitely able to boot up my MBP without any problem the first time. I did the same and thus I'm able to post this question.
    2) Bootup into safe mode and restart. It works once
    3) I have also disabled dynamic switching of graphics card but that didn't work.
    Below is my error report. I don't quite understand it. I hope someone explain to me?
    Wed Nov 26 23:00:48 2014
    *** Panic Report ***
    Machine-check capabilities: 0x0000000000000c09
    family: 6 model: 42 stepping: 7 microcode: 40
    signature: 0x206a7
    Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    panic(cpu 0 caller 0xffffff802161f12a): "Machine Check at 0xffffff7fa25f70af, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010bd43000, CR3: 0x0000000018e1e03e, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000040, RCX: 0xffffff814f6e042c, RDX: 0xffffff814f6e0340\n" "RSP: 0xffffff812ae23898, RBP: 0xffffff812ae238d0, RSI: 0x0000000000000004, RDI: 0xffffff812b337fd8\n" "R8:  0x0000000000000040, R9:  0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff812b337eec\n" "R12: 0x0000000000000012, R13: 0xffffff812b2d7fd8, R14: 0x0000000000000040, R15: 0xffffff812b2d7fec\n" "RFL: 0x0000000000010202, RIP: 0xffffff7fa25f70af, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:168
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81034d5cf0 : 0xffffff802153a811
    0xffffff81034d5d70 : 0xffffff802161f12a
    0xffffff81034d5ed0 : 0xffffff802163acef
    0xffffff812ae238d0 : 0xffffff7fa25f91ec
    0xffffff812ae23920 : 0xffffff7fa25fbd85
    0xffffff812ae23940 : 0xffffff7fa25fc241
    0xffffff812ae23990 : 0xffffff7fa22bd0bb
    0xffffff812ae239d0 : 0xffffff7fa22bfcb4
    0xffffff812ae23aa0 : 0xffffff7fa22c5190
    0xffffff812ae23ac0 : 0xffffff7fa22c50dd
    0xffffff812ae23ad0 : 0xffffff8021ad8008
    0xffffff812ae23b30 : 0xffffff8021b01c92
    0xffffff812ae23b60 : 0xffffff8021b02859
    0xffffff812ae23bc0 : 0xffffff8021b00003
    0xffffff812ae23d00 : 0xffffff80215ea517
    0xffffff812ae23e10 : 0xffffff802153e91c
    0xffffff812ae23e40 : 0xffffff80215235a3
    0xffffff812ae23e90 : 0xffffff8021533e8d
    0xffffff812ae23f10 : 0xffffff802160a142
    0xffffff812ae23fb0 : 0xffffff802163ac66
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[917971EF-5947-3DF5-BB9F-D353D05C0484]@0xffffff7fa229b000->0xffffff7fa2310fff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@0xffffff7fa2290000
             com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa25ef000->0xffffff7fa2629fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7fa1d24000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000021200000
    Kernel text base: 0xffffff8021400000
    __HIB  text base: 0xffffff8021300000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 44905012498
    last loaded kext at 7194739946: org.virtualbox.kext.VBoxNetAdp 4.3.12 (addr 0xffffff7fa4795000, size 28672)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 4.3.12
    org.virtualbox.kext.VBoxNetFlt 4.3.12
    org.virtualbox.kext.VBoxUSB 4.3.12
    org.virtualbox.kext.VBoxDrv 4.3.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleHDAHardwareConfigDriver 267.0
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 267.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.ApplePolicyControl 3.7.21
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.kext.AMDFramebuffer 1.2.8
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.AMDRadeonX3000 1.2.8
    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD6000Controller 1.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.CoreStorageFsck 471
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleSDXC 1.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AirPort.Brcm4360 901.19.10
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleThunderboltEDMSink 4.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.kext.AMDSupport 1.2.8
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleGraphicsControl 3.7.21
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

    Hi all, I had many problems with the GPU of my Early 2011 MacBook Pro and the MLB was replaced three times so far. The first time was about a year ago and I went to an authorised retailer and not to an Apple Store. They first incorrectly diagnosed the problem and told me that they had to replace the hard drive. After that, they still did not really find the problem but said that the MLB had to be replaced, which I did given that my computer was only two years old and running fabulously. About a month later the problem reappeared and the MLB was replaced again, this time by using the 3-months guarantee of the MLB. The first time I had to pay. A few weeks ago I again had problems (the computer was very hot and fans were running at maximum speed most of the time although I was running only Mail and Preview). I'm, I took it directly to the Apple Store and after about five minutes of looking at it they decided to replace in the MLB for free. There is no official replacement program but I think Apple has now recognised the issue and they don't charge you anything if you had the issue before (they call this a repeat repair). So good luck if you haven't solved your problem yet. If the problem reappears there should be no problem.

  • Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal?

    Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal???
    I've had my Macbook for about 11 months now and i use it every day; its gone though about 420 cycles of charging and using the power, and i noticed the battrey preformance has decreased (as expected). The problem isn't sevear yet but it would comfort me knowing that i could replace the battery in the near future
    Please contact me or answer the question if you know anything about this!

    Exitio\'s Apple wrote:
    Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal???
    No only if they think under warranty/AppleCare, but your likely able to pay for a new battery if they have them, which they might not yet since it's such a new machine still.
    BTW, I have a Early 2011 17" MBP, 27 months old, charges to 97% and has only 14 cycles.

  • Upgrade problematic SMC firmware 1.7 on 2011 MacBook Pro before OS X upgrade?

    I'll soon be installing OS X Mountain Lion on a 15" early-2011 MacBook Pro (8,2) currently running Snow Leopard (OS X 10.6.8). Should I upgrade its SMC firmware to the problematic v1.7 (which had number of battery-related or system-power problems reported about it in early 2013, if not since then) before the OS upgrade? (This firmware update was put out to users to "address a rare issue on some Apple notebooks where a battery that has accumulated more than 1000 charge cycles may unexpectedly shut down or stop functioning”; my Mac's battery has gone through just 352 cycles.)
    Apple's EFI and SMC firmware updates for Intel-based Macs table says my Mac should have 1.69f4 (SMC 1.7), but that table as recently as mid-April this year listed instead 1.69f3 (SMC 1.5) as what my Mac should have (and that's the version it does have); and the current download page for that firmware, MacBook Pro SMC Firmware Update 1.7 (though dated Dec 12, 2012) says it requires OS X 10.7.5 or 10.8.2 - Lion or Mountain Lion.
    I seem to remember that SMC firmware version disappearing from my Mac's Software Update listings, some while after I'd kept putting off choosing to install it because of the problems I'd read about it (including at least one reporting nightmarish troubles on same machine as mine) and because it didn't seem critical at my stage of battery life. Given the apparent ambiguity about which SMC firmware my Mac should or can have, and ensuing unwanted troubles after installation reported by at least a few folks, can I confidently install Mountain Lion without that SMC version, and then try to install it afterward?

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

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