2011 MacBook Pro keyboard skin 17"

Do you have one?
Couldn't find on the Apple website.
Can anyone point me in the right direction?
Alex

Macmall

Similar Messages

  • 2011 Macbook pro Keyboard Unresponsive

    Hi,
    I have a 2011 17" Macbook Pro. I'd left it in a cupboard - working - for a few months, as I got an iPad and didn't use it so much.
    Now, when I try to use it, the keyboard is moreorless totally unresponsive. I can use a bluetooth keyboard.
    The only keys that seem to work (occasionally) are the 0 key - but this is registers as F9, and P and -. Sometimes when I press 1 of these keys, i can see from the on screen keyboard that it thinks all 3 are being pressed and held.
    I know this seems like a hardware issue, but I'm really hoping someone can tell me it's not. I can't do a SMC reset at the buttons won't press.
    Any ideas?

    Hi DanBrown180,
    Based on the information you have provided, it appears your MacBook Pro needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    Apple - Support - Service Answer Center
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • Early 2011 Macbook Pro keyboard noise

    My Macbook pro's keyboard has recently started making an aweful platic sound. My usage of the mbp has been very limited since I got it .
    So, I contacted Apple Care and was directed to approach their Service Center which I did.
    The service center fellows told me this was a "non-issue" and "normal". I contacted Apple Care who got in touch with the particular service center and gave me the same response.
    I offcourse donot believe this to be a non issue and therefore I've uploaded a video in which you can hear the particular sound.
    http://www.youtube.com/watch?v=F_hmJ8BY_No
    So, what I'd like to know is that, is this 'noise' normal?

    Yes! Exactly the same noise as I recently have! I hate this noise. I feel mad on hearing this noise in a silent room. I don't think it's normal, because I don't remember I have heared this noise months before.
    I'm now using an apple bluetooth keyboard, on this keyboard the space bar makes a different noise, larger, but not so ----- sticky. And I find the thinner keyboard has the larger noise. My old PC keyboard has no noise at all.
    I can endure this noise, if it is not so sticky.
    And my Mac is the Macbook late 2013.

  • No keys working on 2011 MacBook Pro Keyboard

    No keys work. Completely defective
    Haven't SPILLED anything on the keyboard, but I did windex to clean and wipe the screen and decided to do the same on the keyboard to clean it. Didn't think this would cause any damage but could this be the reason? That's the only thing I can think of that could've caused the keyboard to be defective.
    None of the keys are sticky though, and when you press them, all the keys feel as they would when the keyboard was functioning normally.
    Looked up solutions, and in system preferances, under accesibility, mouse keys, slow keys, and my shortcuts(speak selected text when the key is pressed)  in dictation & speech is all disabled.
    I've been using an on-screen keyboard so typing is significantly slower (using a different computer now)
    Seeing if anyone has any last-ditch solutions that I could try before taking it to the apple store/getting a keyboard replacement.

    steppJ,
    did you spray Windex directly on the keyboard, or did you spray a cloth and then use the cloth to wipe the keyboard?

  • Late 2011 MacBook Pro (Mountain Lion 10.8.2) backlight keyboard not functioning properly?

         I have a late 2011 MacBook Pro running OS X Mountain Lion 10.8.2 and for some reason, the automatic backlight keyboard will not funtion as it should. When I have the "Adjust keyboard brightness in low light" option enabled in settings, and I turn on the lights, my backlight keyboard stays at full brightness. Then, when I turn off the keyboard, then the lights, the keyboard does not turn on! Correct me if I'm wrong, but I am pretty sure that this was a feature in the MBP lines.

    Try a SMC reset.   Shut down the computer. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. Release all the keys and the power button at the same time. Press the power button to turn on the computer.   Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • Problem with macbook pro keyboard - MID 2011

    Hi all, I have problems with my macbook pro keyboard.
    I have several keyboard letter that bother me, the letters are e,y,d,h,c & n
    When I hit letter 'e', it will come out as 'ey'..
    When I hit letter 'y', it will come out as 'ey'..
    When I hit letter 'd', it will come out as 'dh'..
    When I hit letter 'h', it will come out as 'dh'..
    When I hit letter 'c', it will come out as 'cn'..
    When I hit letter 'n', it will come out as 'cn'..
    please help me out..?

    If it turns out to be a hardware problem with the keyboard and the repair is done through Apple, be prepared for a sticker-shock price to fix it. The problem is that Apple considers the keyboard as an integral part of the top-half of the aluminun enclosure (it's called the top case & is CNC milled and quite complex)...to Apple, it is considered one-piece and one part number (top case). The keyboard is held onto the top case with many (~60) very tiny screws and this entire top case is the part that will be replaced. They will NOT replace only the keyboard.
    I had the power button quit on my Late 2011 MacBook Pro 13". To fix it through Apple would've cost well over $500. The power button is part of the keyboard assembly (it's not removable from the keyboard and uses the same flex cable assembly) so the keyboard itself needs to be changed. I found the exact replacement keyboard on eBay for ~$30 and changed it myself. There is absolutely nothing trivial about replacing it. It was a huge pain in the butt, especially swapping the keyboard on the top case with all of those teenie-tiny screws. It took me the better part of a day to do it but I've had experience with this type of work for at least 20 years now. If I need to do it again for some reason, it will likely be quicker.
    Just beware that a repair could cost some big bucks, even if it's only "just the keyboard".

  • I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.sophos.uiserver.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.music.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ?
      iTunesHelper
      TomTomHOMERunner
      AdobeResourceSynchronizer
      Dropbox
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 TB
      Total number of backups: 99
      Oldest backup: 2012-04-20 17:05:32 +0000
      Last backup: 2014-09-18 23:49:25 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% InterCheck
          5% iCalExternalSync
          3% WindowServer
          2% CalendarAgent
          2% SystemUIServer
    Top Processes by Memory: ?
      152 MB SophosScanD
      147 MB InterCheck
      106 MB SophosAntiVirus
      66 MB Dropbox
      57 MB com.apple.iTunesLibraryService
    Virtual Memory Information: ?
      161 MB Free RAM
      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
      611 MB Page-ins
      0 B Page-outs

    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Remove Sophos
    https://discussions.apple.com/message/21069437#21069437

  • Early 2011 MacBook Pro incredibly slow after installing Mavericks

    I'm really hoping someone can help me out. As per the subject line, I installed Mavericks on day one (and learned my lesson!).
    Since installing Mavericks my MacBook Pro runs incredibly slow. If I open the Mail App and Safari - it almost grinds to a halt. I have the "Memory Clean" App which I now have to run constantly (it appears to help a little) and I try to only launch one app at a time where possible, but it's not really pratical.
    As an aside, my MacBook ran really well with Mountain Lion, so there's little doubt to my mind that Mavericks is the culprit.
    I'd be eternally grateful for any help & advice :-)
    I spotted other people advise running EtreCheck, here are my results:
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:54
    Disk Information:
              Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (33.32 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.globaldelight.driver.BoomDevice          (1.1 - SDK 10.9)
              net.telestream.driver.TelestreamAudio          (1.1.0 - SDK 10.8)
    Startup Items:
              Jaksta: Path: /Library/StartupItems/Jaksta
    Problem System Launch Daemons:
              [failed] com.apple.wdhelper.plist 3rd-Party support link
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.bourgeoisbits.cloak.cloakd.plist 3rd-Party support link
              [loaded] com.bourgeoisbits.cloak.cloakproxyd.plist 3rd-Party support link
              [loaded] com.google.keystone.daemon.plist 3rd-Party support link
              [loaded] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
    Launch Agents:
              [loaded] com.amazon.sendtokindle.launcher.plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
              [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
              [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
    User Login Items:
              Boom
              PopClip
              Caffeine
              Fantastical
              AppTrap
              Dropbox
              Alfred 2
              Cloak
              ScreenFlowHelper
              Google Chrome
    Internet Plug-ins:
              o1dbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
              SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.1.4 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
              EMusic: Version: EMusic 1.0.0 3rd-Party support link
    3rd Party Preference Panes:
              AppTrap  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Hazel  3rd-Party support link
              Perian  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Applications/iWork '09
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Attachment Tamer Helper:          Version: 3.1.2 - SDK 10.5 3rd-Party support link
                        /Users/derricksutton/Library/Mail/Bundles (Disabled)/Attachment Tamer.mailbundle/Contents/Resources/Attachment Tamer Helper.app
              Nisus Thesaurus:          Version: 1.1 - SDK 10.4 3rd-Party support link
              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 266.26 GB
              Destinations:
                        Seagate Expansion Drive [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 10
                        Oldest backup: 2013-09-21 16:05:10 +0000
                        Last backup: 2013-12-31 20:05:10 +0000
                        Size of backup disk: Too small
                                  Backup size 465.44 GB < (Disk used 266.26 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  28%          WindowServer
                   5%          Google Chrome
                   2%          Dock
                   1%          Fantastical
                   1%          hidd
    Top Processes by Memory:
              135 MB          Google Chrome Helper
              98 MB          mds_stores
              90 MB          Finder
              86 MB          Google Chrome
              61 MB          EtreCheck
    Virtual Memory Information:
              612 MB          Free RAM
              1.47 GB          Active RAM
              601 MB          Inactive RAM
              1.04 GB          Wired RAM
              523 MB          Page-ins
              2 MB          Page-outs

    CleanMyMac is probably your problem.
    CleanMyMac is crapware.
    Crapware is anything that purports to "optimize",  "clean", "accelerate", "monitor", or "protect" your Mac. These apps are unnecessary, poorly written, overpriced (if they were free, they'd still be overpriced), and harmful. The people who sell this stuff know this, but they keep selling it because people keep buying it. They can damage your OS and be difficult to uninstall.
    I would try to uninstall it, but if that fails, you may have to erase your HD and do a clean install.

  • I'm trying to use Boot Camp to install Windows 7 Enterprise on a 2011 MacBook Pro, but most of the drivers aren't installing correctly.

    Apparently, the only boot camp functions that work are restarting in Mac OSX and double-touch right-clicking, which I got after downloading the BootCamp 3.2 upgrade.
    This means no sound, no Direct3d (though I've installed the Intel drivers manually and that's now working), no keyboard functions, and no internet access by ethernet port or wifi, which means I won't be able to activate Windows and this install will soon die a quiet death.

    The Bootcamp Assistant version should 5.1.x. Please see Boot Camp 5.1: Frequently asked questions about installing Windows 8 - Apple Support and Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support.
    The version of Bootcamp Drivers 5.1.5621 supports your Mac
    From Boot Camp Support Software 5.1.5621
    System Requirements
    MacBook Air (11-inch & 13-inch, Mid 2011)
    MacBook Air (11-inch & 13-inch, Mid 2012)
    MacBook Pro (15-inch & 17-inch, Mid 2010)
    MacBook Pro (13-inch, & 15-inch, Early 2011)
    MacBook Pro (17-inch, Early 2011)
    MacBook Pro (13-inch,15-inch & 17-inch  Late 2011)
    MacBook Pro (13-inch & 15-inch, Mid 2012)
    MacBook Pro (Retina, Mid 2012)
    MacBook Pro (Retina, 13-inch, Late 2012)
    MacBook Pro (Retina, 13-inch and 15-inch, Early 2013)
    Mac Pro (Early 2009)
    Mac Pro (Mid 2010)
    Mac Pro (Mid 2012)
    Mac mini (Mid 2011)
    Mac mini (Late 2012)
    iMac (27-inch, Mid 2010)
    iMac (21.5-inch & 27-inch, Mid 2011)
    iMac (21.5-inch & 27-inch, Late 2012)
    iMac (21.5-inch) Early 2013
    Windows 7, Windows 8, and Windows 8.1, 64 bit

  • Late 2011 MacBook Pro 15 - Slow and Freezes

    Good Morning.
    This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
    The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
    The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
    The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
    Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
    Additonal information:
    When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
    The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
    I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
    The anti virus was also added post repair to look for any thing malicious.
    Help please.
    EtreCheck version: 2.2 (132)
    Report generated 4/27/15, 10:28 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:23:32
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        DirectorShockwave: Version: 11.6.5r635 [Click for support]
        JavaAppletPlugin: Version: Unknown Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 30
            Oldest backup: 2015-03-12 17:13:32 +0000
            Last backup: 2015-04-27 11:14:11 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 138.43 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    fontd
             0%    SophosUIServer
             0%    taskgated
             0%    InterCheck
    Top Processes by Memory: ℹ️
        819 MB    com.apple.WebKit.WebContent(7)
        785 MB    kernel_task
        180 MB    SophosScanD
        164 MB    InterCheck
        147 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        11.00 GB    Free RAM
        5.19 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 10:02:50 AM    Self test - passed
        Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
    That recall is not just for the Retina model:
    From:
    https://www.apple.com/support/macbookpro-videoissues/
    Affected Models
    MacBook Pro (15-inch Early 2011)
    MacBook Pro (15-inch, Late 2011)
    I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
    There is an issue in retina MBPs and Yosemite:
    http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
    "Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
    Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
    So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
    "Does "disk warrior" report anything that the apple store test would not?"
    The Apple Store would run the Apple System Diagnostic (ASD).
    Re:
    http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
    The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
    Then you can hand the genius the MBP and say, "This is what happens."
    Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
    They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
    I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
    I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. 

  • Late 2011 MacBook Pro can't boot after Yosemite install

    After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Constant kernel panic on my Late-2011 MacBook Pro, help!

    Hi all,
    Okay, so whenever I'm running heavy tasks on my computer (rendering in Premiere, gaming etc.), after awhile my computer panics . By awhile, it ranges from 2 minutes up to about 2 hours. I'm not entirely sure what's causing it, but looking at the log, it apparently has something to do with "AppleIntelCPUPowerManagement".
    Please let me know what sections of the panic log I should post, I'm not exactly sure whether or not it gives away personal information or anything, haha. Oh, and I'm running 10.8.4.
    Cheers!
    -Magnetbrain

    Late-2011 MacBook Pro, 2.4GHz Intel Core i5
    16 GB RAM (2x 8 GB, DDR3, 1333 MHz), purchased externally, installed vía Apple Store
    Boot drive:
    Bus Type: SATA
    Interval Since Last Panic Report:  5604 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F67246B0-96DD-DA0E-9EE3-D0D910D79BBC
    Wed Sep 25 10:02:34 2013
    panic(cpu 1 caller 0xffffff80098b8655): Kernel trap at 0xffffff8009840929, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff01fd127a80, CR3: 0x0000000015412032, CR4: 0x00000000000606e0
    RAX: 0xffffff802d6cbc38, RBX: 0xffffff802d6cbc18, RCX: 0xffffff802d6cbc38, RDX: 0xffffff802ef6af30
    RSP: 0xffffff81cfa5be20, RBP: 0xffffff81cfa5be20, RSI: 0xffffff802d6cbc18, RDI: 0xffffff80389970e0
    R8:  0xffffff803ebea510, R9:  0x0000000000000003, R10: 0x0000000000000000, R11: 0xffffff81d131bf01
    R12: 0xffffff802d6cbc20, R13: 0xffffff803ebea508, R14: 0xffffff802ef6af30, R15: 0xffffff802d6cbc18
    RFL: 0x0000000000010002, RIP: 0xffffff8009840929, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff01fd127a80, Error code: 0x0000000000000002, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81cfa5bac0 : 0xffffff800981d626
    0xffffff81cfa5bb30 : 0xffffff80098b8655
    0xffffff81cfa5bd00 : 0xffffff80098ce17d
    0xffffff81cfa5bd20 : 0xffffff8009840929
    0xffffff81cfa5be20 : 0xffffff8009840851
    0xffffff81cfa5be70 : 0xffffff80098159fa
    0xffffff81cfa5be90 : 0xffffff800981ad4d
    0xffffff81cfa5bed0 : 0xffffff8009818edb
    0xffffff81cfa5bf00 : 0xffffff80098a63de
    0xffffff81cfa5bfb0 : 0xffffff80098ce78e
    BSD process name corresponding to current thread: steam
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x0000000009600000
    Kernel text base: 0xffffff8009800000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 10691773897191
    last loaded kext at 7258557539770: com.apple.driver.AppleUSBAudio    2.9.0f8 (addr 0xffffff7f8b694000, size 262144)
    last unloaded kext at 36245980479: com.parallels.kext.prl_usb_connect    7.0 15107.796624 (addr 0xffffff7f8a28f000, size 28672)
    loaded kexts:
    com.parallels.kext.prl_vnic    7.0 15107.796624
    org.virtualbox.kext.VBoxNetAdp    4.1.14
    com.parallels.kext.prl_netbridge    7.0 15107.796624
    org.virtualbox.kext.VBoxNetFlt    4.1.14
    com.parallels.kext.prl_hid_hook    7.0 15107.796624
    org.virtualbox.kext.VBoxUSB    4.1.14
    org.virtualbox.kext.VBoxDrv    4.1.14
    com.parallels.kext.prl_hypervisor    7.0 15107.796624
    com.parallels.kext.prl_usb_connect    7.0 15107.796624
    com.logmein.hamachi    1.0
    com.usboverdrive.driver.hid    3.0.2
    net.telestream.driver.TelestreamAudio    1.0.5
    net.trajano.driver.InsomniaT    3.0.2
    com.globaldelight.driver.BoomDevice    1.1
    jp.plentycom.driver.SteerMouse    4.1.6
    com.seagate.driver.PowSecDriverCore    5.2.3
    com.apple.driver.AppleUSBCDC    4.1.23
    com.apple.filesystems.smbfs    1.8.4
    com.apple.filesystems.msdosfs    1.8.1
    com.apple.driver.AppleIntelProfile    119
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AGPM    100.12.87
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDAHardwareConfigDriver    2.3.7fc4
    com.apple.driver.AppleHDA    2.3.7fc4
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.AppleUpstreamUserClient    3.5.10
    com.apple.iokit.IOBluetoothUSBDFU    4.1.4f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.4f2
    com.apple.driver.AppleMikeyDriver    2.3.7fc4
    com.apple.driver.AppleIntelHD3000Graphics    8.1.2
    com.apple.driver.AppleIntelSNBGraphicsFB    8.1.2
    com.apple.driver.SMCMotionSensor    3.0.3d1
    com.apple.driver.AppleSMCLMU    2.0.3d0
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleLPC    1.6.0
    com.apple.driver.AppleMuxControl    3.4.5
    com.apple.driver.AppleBacklight    170.2.5
    com.apple.driver.AppleMCCSControl    1.1.11
    com.apple.driver.AudioAUUC    1.60
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.1.4f2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.ApplePolicyControl    3.4.5
    com.apple.driver.AppleUSBTCButtons    237.1
    com.apple.driver.AppleUSBTCKeyEventDriver    237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.5
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.3.1
    com.apple.driver.AppleUSBHub    5.5.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AppleSDXC    1.4.2
    com.apple.iokit.AppleBCM5701Ethernet    3.6.1b4
    com.apple.driver.AirPort.Brcm4331    615.20.17
    com.apple.driver.AppleAHCIPort    2.5.2
    com.apple.driver.AppleUSBEHCI    5.5.0
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.7
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    1.7
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.7
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2.1
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.driver.AppleUSBAudio    2.9.0f8
    com.apple.driver.AppleProfileTimestampAction    119
    com.apple.driver.AppleProfileThreadInfoAction    119
    com.apple.driver.AppleProfileRegisterStateAction    119
    com.apple.driver.AppleProfileReadCounterAction    119
    com.apple.driver.AppleProfileKEventAction    119
    com.apple.driver.AppleProfileCallstackAction    119
    com.apple.iokit.AppleProfileFamily    119
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    2.3.7fc4
    com.apple.iokit.IOFireWireIP    2.2.5
    com.apple.driver.AppleHDAController    2.3.7fc4
    com.apple.iokit.IOHDAFamily    2.3.7fc4
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.9
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.4f2
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.AppleSMBusPCI    1.0.11d0
    com.apple.driver.IOPlatformPluginFamily    5.3.0d51
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IOSurface    86.0.4
    com.apple.iokit.IOSerialFamily    10.0.6
    com.apple.driver.AppleSMC    3.1.4d2
    com.apple.iokit.IOAudioFamily    1.8.9fc11
    com.apple.kext.OSvKernDSPLib    1.6
    com.apple.driver.AppleGraphicsControl    3.4.5
    com.apple.iokit.IONDRVSupport    2.3.7
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6
    com.apple.driver.IOBluetoothHIDDriver    4.1.4f2
    com.apple.iokit.IOBluetoothFamily    4.1.4f2
    com.apple.driver.AppleUSBMultitouch    237.3
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.driver.AppleUSBMergeNub    5.5.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.5
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOFireWireSBP2    4.2.2
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5
    com.apple.driver.AppleThunderboltNHI    1.7.8
    com.apple.iokit.IOThunderboltFamily    2.4.0
    com.apple.iokit.IOAHCISerialATAPI    2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5
    com.apple.iokit.IOUSBUserClient    5.5.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IO80211Family    530.4
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOAHCIFamily    2.3.1
    com.apple.iokit.IOUSBFamily    5.6.0
    com.apple.driver.AppleEFIRuntime    1.7
    com.apple.iokit.IOHIDFamily    1.8.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220.3
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    345
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.7
    com.apple.iokit.IOPCIFamily    2.7.3
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    System Profile:
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    There ya go!

  • Early 2011 Macbook Pro GPU

    I know this question has been asked before. My problem is similar to what is mentioned here but I hope someone can explain the error log attached below and hopefully I'm able to find a DIY solution without much cost.
    I'm using a early 2011 MBP with Yosemite installed. Not too long ago, I manually upgraded my hard disk to a OWC SSD.
    Recently my MBP screen went into white blank screen AGAIN while I was working on a python script which crawls the web with about 10 threads. I used to run this same script without *much* problems before yosemite (ie: i encounter the same problem with Mavericks but not so frequent. I never install mountain Lion before so I can't comment on that. I came from Snow Leopard to Maverick and Yosemite). Other times, my MBP will go into the same white blank screen while doing other misc stuff and this usually doesn't involved me watching any HD video.
    A couple of solutions that get my MBP up and running are:
    1) I hard shutdown and bootup my MBP. After the apple logo it freezes at the white blank screen. While it stays in the white screen, I will unplug my power adapter and wait for my battery to drain out completely. Once the battery is completely drained out, I will plug in my power adapter and I'm definitely able to boot up my MBP without any problem the first time. I did the same and thus I'm able to post this question.
    2) Bootup into safe mode and restart. It works once
    3) I have also disabled dynamic switching of graphics card but that didn't work.
    Below is my error report. I don't quite understand it. I hope someone explain to me?
    Wed Nov 26 23:00:48 2014
    *** Panic Report ***
    Machine-check capabilities: 0x0000000000000c09
    family: 6 model: 42 stepping: 7 microcode: 40
    signature: 0x206a7
    Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    panic(cpu 0 caller 0xffffff802161f12a): "Machine Check at 0xffffff7fa25f70af, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010bd43000, CR3: 0x0000000018e1e03e, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000040, RCX: 0xffffff814f6e042c, RDX: 0xffffff814f6e0340\n" "RSP: 0xffffff812ae23898, RBP: 0xffffff812ae238d0, RSI: 0x0000000000000004, RDI: 0xffffff812b337fd8\n" "R8:  0x0000000000000040, R9:  0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff812b337eec\n" "R12: 0x0000000000000012, R13: 0xffffff812b2d7fd8, R14: 0x0000000000000040, R15: 0xffffff812b2d7fec\n" "RFL: 0x0000000000010202, RIP: 0xffffff7fa25f70af, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:168
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81034d5cf0 : 0xffffff802153a811
    0xffffff81034d5d70 : 0xffffff802161f12a
    0xffffff81034d5ed0 : 0xffffff802163acef
    0xffffff812ae238d0 : 0xffffff7fa25f91ec
    0xffffff812ae23920 : 0xffffff7fa25fbd85
    0xffffff812ae23940 : 0xffffff7fa25fc241
    0xffffff812ae23990 : 0xffffff7fa22bd0bb
    0xffffff812ae239d0 : 0xffffff7fa22bfcb4
    0xffffff812ae23aa0 : 0xffffff7fa22c5190
    0xffffff812ae23ac0 : 0xffffff7fa22c50dd
    0xffffff812ae23ad0 : 0xffffff8021ad8008
    0xffffff812ae23b30 : 0xffffff8021b01c92
    0xffffff812ae23b60 : 0xffffff8021b02859
    0xffffff812ae23bc0 : 0xffffff8021b00003
    0xffffff812ae23d00 : 0xffffff80215ea517
    0xffffff812ae23e10 : 0xffffff802153e91c
    0xffffff812ae23e40 : 0xffffff80215235a3
    0xffffff812ae23e90 : 0xffffff8021533e8d
    0xffffff812ae23f10 : 0xffffff802160a142
    0xffffff812ae23fb0 : 0xffffff802163ac66
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[917971EF-5947-3DF5-BB9F-D353D05C0484]@0xffffff7fa229b000->0xffffff7fa2310fff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@0xffffff7fa2290000
             com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa25ef000->0xffffff7fa2629fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7fa1d24000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000021200000
    Kernel text base: 0xffffff8021400000
    __HIB  text base: 0xffffff8021300000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 44905012498
    last loaded kext at 7194739946: org.virtualbox.kext.VBoxNetAdp 4.3.12 (addr 0xffffff7fa4795000, size 28672)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 4.3.12
    org.virtualbox.kext.VBoxNetFlt 4.3.12
    org.virtualbox.kext.VBoxUSB 4.3.12
    org.virtualbox.kext.VBoxDrv 4.3.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleHDAHardwareConfigDriver 267.0
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 267.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.ApplePolicyControl 3.7.21
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.kext.AMDFramebuffer 1.2.8
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.AMDRadeonX3000 1.2.8
    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD6000Controller 1.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.CoreStorageFsck 471
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleSDXC 1.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AirPort.Brcm4360 901.19.10
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleThunderboltEDMSink 4.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.kext.AMDSupport 1.2.8
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleGraphicsControl 3.7.21
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

    Hi all, I had many problems with the GPU of my Early 2011 MacBook Pro and the MLB was replaced three times so far. The first time was about a year ago and I went to an authorised retailer and not to an Apple Store. They first incorrectly diagnosed the problem and told me that they had to replace the hard drive. After that, they still did not really find the problem but said that the MLB had to be replaced, which I did given that my computer was only two years old and running fabulously. About a month later the problem reappeared and the MLB was replaced again, this time by using the 3-months guarantee of the MLB. The first time I had to pay. A few weeks ago I again had problems (the computer was very hot and fans were running at maximum speed most of the time although I was running only Mail and Preview). I'm, I took it directly to the Apple Store and after about five minutes of looking at it they decided to replace in the MLB for free. There is no official replacement program but I think Apple has now recognised the issue and they don't charge you anything if you had the issue before (they call this a repeat repair). So good luck if you haven't solved your problem yet. If the problem reappears there should be no problem.

  • 2011 Macbook Pro Overheating *VIDEO*

    Well, I must say that I am really disappointed with the current 2011 Macbook pro lineup. This was my first Mac, I must say that I was really excited to finally own one. As I started using it, I noticed how hot the laptop was getting and how loud the fans were. While I was typing a simple E-mail, my palms were getting really hot and was a very uncomfortable feeling. I've been around friends who have own previous models and all have been very quiet and also fairly cool.
    I started to get curious so I started reading the temps and it was a staggering 90c degrees! This was just while web browsing, having iTunes loaded and just doing normal day to day stuff. I immediately went online and did a Google search for "2011 Macbook Pro Overheating". I come to find out that it is a common problem. What was most disappointing to me was the fact that Apple is fully aware of this problem and has disabled Turbo Boost on the 13.3" Core i7 while running Bootcamp. So technically speaking, your better off buying the Core i5 model as it will run faster.
    I decided to return the laptop, I feel it's deceiving to buy a product that really doesn't perform at it's full potential (It's like buying a Ferrari and only be able to go 60MPH). My batter life was also terrible, I was lucky if I got 3.5 hours under normal web browsing. I think this had a lot to do with the fact that the fan kept spinning at full speed every 2 minutes.
    I hope this post doesn't come off as a flame, but rather constructive criticism on Apple's design to improve their products. I truly believe that Apple needs to redesign their Macbook Pro lineup to accept modern processors that run a lot hotter compared to when the Macbook Pro was first introduced. The fact that it has no ventilation in the bottom like every computer out there poses a huge problem with newer processors. I understand the aesthetics portion of the design, but I would much rather have a few small vent holes to keep the processor running cool and maintain a longer life for the hardware.
    Lastly, before anyone say's that I got a "defective" one I want to say that this was my 2nd 2011 Macbook Pro as the first one was returned due to the same problems. Here is my video of my experience - http://www.youtube.com/watch?v=6_azMBStJnY

    I am having a similar problem. Bought MacBook Pro 17" 16 months ago and after about 9 months, routinely, daily, but no particular time I got a black screen suddenly.
    (This is running Windows 7 all the time.)
    So daily it has been doing this except for a 3 week visit to Europe ... weird.  Yet while in Europe no change in usage. Software or hardware. Except that in US I have it plugged often into a bigger monitor. And sometimes have lid closed but not for the past month while being back.
    Return to US and within 2 weeks, suddenly black screen of death anytime during the day, keyboard in use or not.
    Called Apple finally yesterday ... they need to know if it happens under Apple IOS.  No idea.  So for 1 1/2 days ran Apple and did nothing!  No black screen.
    But what I have noticed is that when it does go black the bodyis HOT!!!  Especially between the screen hinge and F keys to the left. 
    Today I did two more things ... installed gotomypc to see if when it goes black if the laptop is functional, just dead video.  I will try to remote in when it goes "dead".
    Also I put a load of coins on the laptop where it gets hot to absorb the heat and do they ever!
    One thing ... the first time I ever saw this black screen symptom it RECOVERD after 3-4 seconds and gave off an error message like
    “Display driver stopped responding and has recovered” error.
    So based on researching this, it sounds like the video card needs replacing OR a driver update OR a bath in cold water?

  • HT3231 I have migrated all of my data from my old 2006 MacBook to a new 2011 MacBook Pro. Everything went fine. How to I remove all of my data from the old MacBook so I can give it to my girlfriend to support her iPod? I want to remove everything and star

    I have succesfully migrated my data from my 2006 MacBook to a new 2011 MacBook Pro. How do I delete ALL of my personal data from the MacBook so my girlfriend can use it to support iTunes and her iPod?

    Order a Snow Leopard 10.6 install disk for $29 from The Apple Store as long as you have at least 1gb of RAM. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
    Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.
    Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.
    You can now follow the instructions on the install screen

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