2011 MacBook Pro loose trackpad

About a few weeks ago my three-month-old MacBook Pro's trackpad started making very noticable annoying "click" sound (especially on the right side), as if something was loose underneath. I went to my local Apple store, and the genius "tightened up the screws and cleaned out the debris". He said he didn't notice any difference, however the problem persists when I tested it. He offered to replace the trackpad for me free of charge (as my Mac is still in warranty), and the problem seemed to have gone away. However when I got home, the problem arose again, this time on the left side of the trackpad. It is a tiny "click" sound when putting very little amount of pressure on the trackpad (I did not press it down fully). It is not easily noticable, but very annoying indeed. Im probably going to visit them next week again to get the things right. Anyone having the same problem??

Mcfrankshc wrote:
It is a tiny "click" sound when putting very little amount of pressure on the trackpad (I did not press it down fully).
The trackpad will "click"when pressed as a feedback that the user have clicked (same as left mouse key) on something.
The "click" occours at very low pressure when pressing left, right, center or downside the pad.
For that i assume, your trackpad work as designed.
Cheers - Lupunus

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              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:54
    Disk Information:
              Hitachi HTS545032B9A302 disk0 : (320.07 GB)
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              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
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              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
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                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
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              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
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              Mobile backups: ON
              Auto backup: YES
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                        Seagate Expansion Drive [Local] (Last used)
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              1.04 GB          Wired RAM
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    Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
    Additonal information:
    When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
    The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
    I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
    The anti virus was also added post repair to look for any thing malicious.
    Help please.
    EtreCheck version: 2.2 (132)
    Report generated 4/27/15, 10:28 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:23:32
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        DirectorShockwave: Version: 11.6.5r635 [Click for support]
        JavaAppletPlugin: Version: Unknown Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 30
            Oldest backup: 2015-03-12 17:13:32 +0000
            Last backup: 2015-04-27 11:14:11 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 138.43 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    fontd
             0%    SophosUIServer
             0%    taskgated
             0%    InterCheck
    Top Processes by Memory: ℹ️
        819 MB    com.apple.WebKit.WebContent(7)
        785 MB    kernel_task
        180 MB    SophosScanD
        164 MB    InterCheck
        147 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        11.00 GB    Free RAM
        5.19 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 10:02:50 AM    Self test - passed
        Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
    That recall is not just for the Retina model:
    From:
    https://www.apple.com/support/macbookpro-videoissues/
    Affected Models
    MacBook Pro (15-inch Early 2011)
    MacBook Pro (15-inch, Late 2011)
    I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
    There is an issue in retina MBPs and Yosemite:
    http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
    "Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
    Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
    So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
    "Does "disk warrior" report anything that the apple store test would not?"
    The Apple Store would run the Apple System Diagnostic (ASD).
    Re:
    http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
    The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
    Then you can hand the genius the MBP and say, "This is what happens."
    Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
    They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
    I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
    I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. 

  • Late 2011 MacBook Pro can't boot after Yosemite install

    After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Constant kernel panic on my Late-2011 MacBook Pro, help!

    Hi all,
    Okay, so whenever I'm running heavy tasks on my computer (rendering in Premiere, gaming etc.), after awhile my computer panics . By awhile, it ranges from 2 minutes up to about 2 hours. I'm not entirely sure what's causing it, but looking at the log, it apparently has something to do with "AppleIntelCPUPowerManagement".
    Please let me know what sections of the panic log I should post, I'm not exactly sure whether or not it gives away personal information or anything, haha. Oh, and I'm running 10.8.4.
    Cheers!
    -Magnetbrain

    Late-2011 MacBook Pro, 2.4GHz Intel Core i5
    16 GB RAM (2x 8 GB, DDR3, 1333 MHz), purchased externally, installed vía Apple Store
    Boot drive:
    Bus Type: SATA
    Interval Since Last Panic Report:  5604 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F67246B0-96DD-DA0E-9EE3-D0D910D79BBC
    Wed Sep 25 10:02:34 2013
    panic(cpu 1 caller 0xffffff80098b8655): Kernel trap at 0xffffff8009840929, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff01fd127a80, CR3: 0x0000000015412032, CR4: 0x00000000000606e0
    RAX: 0xffffff802d6cbc38, RBX: 0xffffff802d6cbc18, RCX: 0xffffff802d6cbc38, RDX: 0xffffff802ef6af30
    RSP: 0xffffff81cfa5be20, RBP: 0xffffff81cfa5be20, RSI: 0xffffff802d6cbc18, RDI: 0xffffff80389970e0
    R8:  0xffffff803ebea510, R9:  0x0000000000000003, R10: 0x0000000000000000, R11: 0xffffff81d131bf01
    R12: 0xffffff802d6cbc20, R13: 0xffffff803ebea508, R14: 0xffffff802ef6af30, R15: 0xffffff802d6cbc18
    RFL: 0x0000000000010002, RIP: 0xffffff8009840929, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff01fd127a80, Error code: 0x0000000000000002, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81cfa5bac0 : 0xffffff800981d626
    0xffffff81cfa5bb30 : 0xffffff80098b8655
    0xffffff81cfa5bd00 : 0xffffff80098ce17d
    0xffffff81cfa5bd20 : 0xffffff8009840929
    0xffffff81cfa5be20 : 0xffffff8009840851
    0xffffff81cfa5be70 : 0xffffff80098159fa
    0xffffff81cfa5be90 : 0xffffff800981ad4d
    0xffffff81cfa5bed0 : 0xffffff8009818edb
    0xffffff81cfa5bf00 : 0xffffff80098a63de
    0xffffff81cfa5bfb0 : 0xffffff80098ce78e
    BSD process name corresponding to current thread: steam
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x0000000009600000
    Kernel text base: 0xffffff8009800000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 10691773897191
    last loaded kext at 7258557539770: com.apple.driver.AppleUSBAudio    2.9.0f8 (addr 0xffffff7f8b694000, size 262144)
    last unloaded kext at 36245980479: com.parallels.kext.prl_usb_connect    7.0 15107.796624 (addr 0xffffff7f8a28f000, size 28672)
    loaded kexts:
    com.parallels.kext.prl_vnic    7.0 15107.796624
    org.virtualbox.kext.VBoxNetAdp    4.1.14
    com.parallels.kext.prl_netbridge    7.0 15107.796624
    org.virtualbox.kext.VBoxNetFlt    4.1.14
    com.parallels.kext.prl_hid_hook    7.0 15107.796624
    org.virtualbox.kext.VBoxUSB    4.1.14
    org.virtualbox.kext.VBoxDrv    4.1.14
    com.parallels.kext.prl_hypervisor    7.0 15107.796624
    com.parallels.kext.prl_usb_connect    7.0 15107.796624
    com.logmein.hamachi    1.0
    com.usboverdrive.driver.hid    3.0.2
    net.telestream.driver.TelestreamAudio    1.0.5
    net.trajano.driver.InsomniaT    3.0.2
    com.globaldelight.driver.BoomDevice    1.1
    jp.plentycom.driver.SteerMouse    4.1.6
    com.seagate.driver.PowSecDriverCore    5.2.3
    com.apple.driver.AppleUSBCDC    4.1.23
    com.apple.filesystems.smbfs    1.8.4
    com.apple.filesystems.msdosfs    1.8.1
    com.apple.driver.AppleIntelProfile    119
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AGPM    100.12.87
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDAHardwareConfigDriver    2.3.7fc4
    com.apple.driver.AppleHDA    2.3.7fc4
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.AppleUpstreamUserClient    3.5.10
    com.apple.iokit.IOBluetoothUSBDFU    4.1.4f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.4f2
    com.apple.driver.AppleMikeyDriver    2.3.7fc4
    com.apple.driver.AppleIntelHD3000Graphics    8.1.2
    com.apple.driver.AppleIntelSNBGraphicsFB    8.1.2
    com.apple.driver.SMCMotionSensor    3.0.3d1
    com.apple.driver.AppleSMCLMU    2.0.3d0
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleLPC    1.6.0
    com.apple.driver.AppleMuxControl    3.4.5
    com.apple.driver.AppleBacklight    170.2.5
    com.apple.driver.AppleMCCSControl    1.1.11
    com.apple.driver.AudioAUUC    1.60
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.1.4f2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.ApplePolicyControl    3.4.5
    com.apple.driver.AppleUSBTCButtons    237.1
    com.apple.driver.AppleUSBTCKeyEventDriver    237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.5
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.3.1
    com.apple.driver.AppleUSBHub    5.5.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AppleSDXC    1.4.2
    com.apple.iokit.AppleBCM5701Ethernet    3.6.1b4
    com.apple.driver.AirPort.Brcm4331    615.20.17
    com.apple.driver.AppleAHCIPort    2.5.2
    com.apple.driver.AppleUSBEHCI    5.5.0
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.7
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    1.7
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.7
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2.1
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.driver.AppleUSBAudio    2.9.0f8
    com.apple.driver.AppleProfileTimestampAction    119
    com.apple.driver.AppleProfileThreadInfoAction    119
    com.apple.driver.AppleProfileRegisterStateAction    119
    com.apple.driver.AppleProfileReadCounterAction    119
    com.apple.driver.AppleProfileKEventAction    119
    com.apple.driver.AppleProfileCallstackAction    119
    com.apple.iokit.AppleProfileFamily    119
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    2.3.7fc4
    com.apple.iokit.IOFireWireIP    2.2.5
    com.apple.driver.AppleHDAController    2.3.7fc4
    com.apple.iokit.IOHDAFamily    2.3.7fc4
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.9
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.4f2
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.AppleSMBusPCI    1.0.11d0
    com.apple.driver.IOPlatformPluginFamily    5.3.0d51
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IOSurface    86.0.4
    com.apple.iokit.IOSerialFamily    10.0.6
    com.apple.driver.AppleSMC    3.1.4d2
    com.apple.iokit.IOAudioFamily    1.8.9fc11
    com.apple.kext.OSvKernDSPLib    1.6
    com.apple.driver.AppleGraphicsControl    3.4.5
    com.apple.iokit.IONDRVSupport    2.3.7
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6
    com.apple.driver.IOBluetoothHIDDriver    4.1.4f2
    com.apple.iokit.IOBluetoothFamily    4.1.4f2
    com.apple.driver.AppleUSBMultitouch    237.3
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.driver.AppleUSBMergeNub    5.5.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.5
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOFireWireSBP2    4.2.2
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5
    com.apple.driver.AppleThunderboltNHI    1.7.8
    com.apple.iokit.IOThunderboltFamily    2.4.0
    com.apple.iokit.IOAHCISerialATAPI    2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5
    com.apple.iokit.IOUSBUserClient    5.5.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IO80211Family    530.4
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOAHCIFamily    2.3.1
    com.apple.iokit.IOUSBFamily    5.6.0
    com.apple.driver.AppleEFIRuntime    1.7
    com.apple.iokit.IOHIDFamily    1.8.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220.3
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    345
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.7
    com.apple.iokit.IOPCIFamily    2.7.3
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    System Profile:
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    There ya go!

  • Early 2011 Macbook Pro GPU

    I know this question has been asked before. My problem is similar to what is mentioned here but I hope someone can explain the error log attached below and hopefully I'm able to find a DIY solution without much cost.
    I'm using a early 2011 MBP with Yosemite installed. Not too long ago, I manually upgraded my hard disk to a OWC SSD.
    Recently my MBP screen went into white blank screen AGAIN while I was working on a python script which crawls the web with about 10 threads. I used to run this same script without *much* problems before yosemite (ie: i encounter the same problem with Mavericks but not so frequent. I never install mountain Lion before so I can't comment on that. I came from Snow Leopard to Maverick and Yosemite). Other times, my MBP will go into the same white blank screen while doing other misc stuff and this usually doesn't involved me watching any HD video.
    A couple of solutions that get my MBP up and running are:
    1) I hard shutdown and bootup my MBP. After the apple logo it freezes at the white blank screen. While it stays in the white screen, I will unplug my power adapter and wait for my battery to drain out completely. Once the battery is completely drained out, I will plug in my power adapter and I'm definitely able to boot up my MBP without any problem the first time. I did the same and thus I'm able to post this question.
    2) Bootup into safe mode and restart. It works once
    3) I have also disabled dynamic switching of graphics card but that didn't work.
    Below is my error report. I don't quite understand it. I hope someone explain to me?
    Wed Nov 26 23:00:48 2014
    *** Panic Report ***
    Machine-check capabilities: 0x0000000000000c09
    family: 6 model: 42 stepping: 7 microcode: 40
    signature: 0x206a7
    Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    panic(cpu 0 caller 0xffffff802161f12a): "Machine Check at 0xffffff7fa25f70af, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010bd43000, CR3: 0x0000000018e1e03e, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000040, RCX: 0xffffff814f6e042c, RDX: 0xffffff814f6e0340\n" "RSP: 0xffffff812ae23898, RBP: 0xffffff812ae238d0, RSI: 0x0000000000000004, RDI: 0xffffff812b337fd8\n" "R8:  0x0000000000000040, R9:  0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff812b337eec\n" "R12: 0x0000000000000012, R13: 0xffffff812b2d7fd8, R14: 0x0000000000000040, R15: 0xffffff812b2d7fec\n" "RFL: 0x0000000000010202, RIP: 0xffffff7fa25f70af, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:168
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81034d5cf0 : 0xffffff802153a811
    0xffffff81034d5d70 : 0xffffff802161f12a
    0xffffff81034d5ed0 : 0xffffff802163acef
    0xffffff812ae238d0 : 0xffffff7fa25f91ec
    0xffffff812ae23920 : 0xffffff7fa25fbd85
    0xffffff812ae23940 : 0xffffff7fa25fc241
    0xffffff812ae23990 : 0xffffff7fa22bd0bb
    0xffffff812ae239d0 : 0xffffff7fa22bfcb4
    0xffffff812ae23aa0 : 0xffffff7fa22c5190
    0xffffff812ae23ac0 : 0xffffff7fa22c50dd
    0xffffff812ae23ad0 : 0xffffff8021ad8008
    0xffffff812ae23b30 : 0xffffff8021b01c92
    0xffffff812ae23b60 : 0xffffff8021b02859
    0xffffff812ae23bc0 : 0xffffff8021b00003
    0xffffff812ae23d00 : 0xffffff80215ea517
    0xffffff812ae23e10 : 0xffffff802153e91c
    0xffffff812ae23e40 : 0xffffff80215235a3
    0xffffff812ae23e90 : 0xffffff8021533e8d
    0xffffff812ae23f10 : 0xffffff802160a142
    0xffffff812ae23fb0 : 0xffffff802163ac66
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[917971EF-5947-3DF5-BB9F-D353D05C0484]@0xffffff7fa229b000->0xffffff7fa2310fff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@0xffffff7fa2290000
             com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa25ef000->0xffffff7fa2629fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7fa1d24000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000021200000
    Kernel text base: 0xffffff8021400000
    __HIB  text base: 0xffffff8021300000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 44905012498
    last loaded kext at 7194739946: org.virtualbox.kext.VBoxNetAdp 4.3.12 (addr 0xffffff7fa4795000, size 28672)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 4.3.12
    org.virtualbox.kext.VBoxNetFlt 4.3.12
    org.virtualbox.kext.VBoxUSB 4.3.12
    org.virtualbox.kext.VBoxDrv 4.3.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleHDAHardwareConfigDriver 267.0
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 267.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.ApplePolicyControl 3.7.21
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.kext.AMDFramebuffer 1.2.8
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.AMDRadeonX3000 1.2.8
    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD6000Controller 1.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.CoreStorageFsck 471
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleSDXC 1.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AirPort.Brcm4360 901.19.10
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleThunderboltEDMSink 4.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.kext.AMDSupport 1.2.8
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleGraphicsControl 3.7.21
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

    Hi all, I had many problems with the GPU of my Early 2011 MacBook Pro and the MLB was replaced three times so far. The first time was about a year ago and I went to an authorised retailer and not to an Apple Store. They first incorrectly diagnosed the problem and told me that they had to replace the hard drive. After that, they still did not really find the problem but said that the MLB had to be replaced, which I did given that my computer was only two years old and running fabulously. About a month later the problem reappeared and the MLB was replaced again, this time by using the 3-months guarantee of the MLB. The first time I had to pay. A few weeks ago I again had problems (the computer was very hot and fans were running at maximum speed most of the time although I was running only Mail and Preview). I'm, I took it directly to the Apple Store and after about five minutes of looking at it they decided to replace in the MLB for free. There is no official replacement program but I think Apple has now recognised the issue and they don't charge you anything if you had the issue before (they call this a repeat repair). So good luck if you haven't solved your problem yet. If the problem reappears there should be no problem.

  • 2011 Macbook Pro 13" keeps freezing 'Spinning Wheel'

    Over this last couple of days my MBP has started to freeze up and stay on the spinning wheel and now it is happening about every hour.
    If anyone knows any information on how to fix this it would be great.
    here is the report ive got hopefully this helps
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:31
    Disk Information:
              M4-CT064M4SSD2 disk0 : (64.02 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        osx (disk0s2) /: 63.16 GB (23.31 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              TOSHIBA MK3265GSXF disk1 : (320.07 GB)
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk1s2) /Volumes/Macintosh HD: 319.21 GB (262.9 GB free)
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.bresink.driver.BRESINKx86Monitoring          (9.0)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [invalid] com.oracle.java.Helper-Tool.plist
              [System] edu.stanford.folding.prefpane.plist 3rd-Party support link
              [System] [email protected] 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [invalid] com.oracle.java.Java-Updater.plist
              [System] com.quest.QuestAgent.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
              [not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              VMware Fusion Start Menu
              Dropbox
              Temperature Monitor Lite
              Wondershare Helper Compact
              Android File Transfer Agent
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.0.1f1 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Folding@home  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              vWorkspace Web Connector:          Version: 7.5.2 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Quest Software/vWorkspace Web Connector.app
              ShowHiddenFiles:          Version: 2.0.2 - SDK 10.4 3rd-Party support link
                        /Users/[redacted]/Downloads/ShowHiddenFiles.app
              QuestAgent:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Quest Software/Agents/QuestAgent.app
              Web Access Connector:          Version: 7.5.2
    - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        osx: Disk size: 58.83 GB Disk used: 37.11 GB
              Destinations:
                        Macintosh HD [Local] (Last used)
                        Total size: 297.29 GB
                        Total number of backups: 83
                        Oldest backup: 2013-01-12 22:10:17 +0000
                        Last backup: 2014-02-10 14:44:34 +0000
                        Size of backup disk: Excellent
                                  Backup size 297.29 GB > (Disk size 58.83 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
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    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   0%          notifyd
                   0%          aosnotifyd
    Top Processes by Memory:
              205 MB          Safari
              188 MB          com.apple.WebKit.WebContent
              66 MB          Finder
              66 MB          Dropbox
              66 MB          com.apple.WebKit.Networking
    Virtual Memory Information:
              4.23 GB          Free RAM
              2.27 GB          Active RAM
              229 MB          Inactive RAM
              1.27 GB          Wired RAM
              276 MB          Page-ins
              0 B          Page-outs

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    Hi guys,
    So I have a mid 2011 MacBook Pro. Up until recently it has worked great, only the occasional app crash here and there. But lately various apps (especially safari) have started crashing all the time. Now, not only do apps frequently crash, the whole computer crashes, several times a day! What happens is I will be going about my business on my laptop and everything seems to be working fine, then out of nowhere it will abruptly shut off and restart without warning. When it restarts I am greeted with the grey screen that says "Your computer restarted because of a problem etc. etc." and then turns back on.
    After going through and trying all the "standard" diagnostics such as resetting PRAM and verifying and repairing disk permissions without success, I am left without any idea what to do. Browsing online forums like this only yields a hundred different people with a hundred different solutions, all for the SAME problem. So I decided to go the more drastic route, making a backup, formatting the hard drive, but manually migrate my documents and files, as well as what I consider my "safe" apps. I did NOT restore from the cloned backup, only copied over important files as well as my safe apps, because obviously restoring everything would put my computer back in its original "bad" state. This has not fixed the problem. I still am having frequent crashing of apps such as safari, as well as the entire computer crashing.
    Here is the log of one of the most recent computer crashes:
    Interval Since Last Panic Report:  180200 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    xxxxx175B-6E15-2D0C-3082-xxxxxxxxxxxx
    Thu Feb 21 00:32:31 2013
    panic(cpu 1 caller 0xffffff800dca27aa): "pmap_pv_remove(0xffffff8020b31400, 0x1c60ca000, 0x1540e7, 0x80000001540e7066, 0xffffff80fe28bda4, 0xfffffe9aac295650): pv not on hash, head: 0xffffff8020ccf100, 0x10e401000"@/SourceCache/xnu/xnu-2050.18.24/osfmk/i386/pmap_internal.h:826
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80fe28bca0 : 0xffffff800dc1d626
    0xffffff80fe28bd10 : 0xffffff800dca27aa
    0xffffff80fe28bdd0 : 0xffffff800dca2b65
    0xffffff80fe28be20 : 0xffffff800dc66a1c
    0xffffff80fe28bf10 : 0xffffff800dc6a8f0
    0xffffff80fe28bf40 : 0xffffff800dc18aea
    0xffffff80fe28bf70 : 0xffffff800dca5b16
    0xffffff80fe28bfb0 : 0xffffff800dcced53
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0xfa130000 / 6
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

    The crash report I previously posted was actually from yesterday. Here my latest one.
    BTW do these constitute "kernel panics"? I have been reading about the concept of a kernel panic, and was thinking that my problem does not qualify as a true kernel panic since when the crash happens, the computer completely reboots spontaneously. It doesn't freeze first or display the message telling me I need to restart my computer.
    I do have AppleCare on my computer, but live 2 hour away from the nearest Apple store.
    Thanks for any help!
    Fri Feb 22 00:18:47 2013
    panic(cpu 0 caller 0xffffff80220b7bd5): Kernel trap at 0xffffff802245315e, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff801c3af628, CR3: 0x00000000249ff000, CR4: 0x00000000000606e0
    RAX: 0xffffff801c3af600, RBX: 0xffffff8036981c00, RCX: 0x0000000000000012, RDX: 0x0000000000000000
    RSP: 0xffffff81127c3ca0, RBP: 0xffffff81127c3cd0, RSI: 0x0000000000000000, RDI: 0xffffff8039573c40
    R8:  0x0000000000008000, R9:  0x0000000000000000, R10: 0xffffff80226bdc20, R11: 0x00000000ffffff01
    R12: 0xffffff801c3af600, R13: 0x0000000000000030, R14: 0xffffff8036981c00, R15: 0x0000000000000002
    RFL: 0x0000000000010206, RIP: 0xffffff802245315e, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff801c3af628, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81127c3940 : 0xffffff802201d626
    0xffffff81127c39b0 : 0xffffff80220b7bd5
    0xffffff81127c3b80 : 0xffffff80220ce4ed
    0xffffff81127c3ba0 : 0xffffff802245315e
    0xffffff81127c3cd0 : 0xffffff7fa2589a7c
    0xffffff81127c3d20 : 0xffffff7fa257f85b
    0xffffff81127c3d70 : 0xffffff7fa2df6a06
    0xffffff81127c3dd0 : 0xffffff7fa2dfdabc
    0xffffff81127c3e10 : 0xffffff7fa2dd3176
    0xffffff81127c3e40 : 0xffffff7fa3d6f14a
    0xffffff81127c3e70 : 0xffffff7fa3d6e5a3
    0xffffff81127c3ec0 : 0xffffff7fa3d6ddf7
    0xffffff81127c3f10 : 0xffffff7fa3d70195
    0xffffff81127c3f30 : 0xffffff8022445daa
    0xffffff81127c3f80 : 0xffffff8022445ed9
    0xffffff81127c3fb0 : 0xffffff80220b26b7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7fa257c000->0xffffff7fa25a0fff
             com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000->0xffffff7fa2de4fff
             com.apple.driver.AppleAHCIPort(2.4.1)[5862FD1F-7B54-3DBE-9BD4-7C318F4B7F94]@0xf fffff7fa3d67000->0xffffff7fa3d7ffff
                dependency: com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa2672000
             com.apple.iokit.IOAHCIBlockStorage(2.2.2)[F7347670-69BC-351F-BC02-A8182FB46FFE] @0xffffff7fa2df5000->0xffffff7fa2e0afff
                dependency: com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000
                dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7fa257c000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x0000000021e00000
    Kernel text base: 0xffffff8022000000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 20907653621104
    last loaded kext at 20470961564382: com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1 (addr 0xffffff7fa447c000, size 86016)
    last unloaded kext at 20745579769288: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7fa4468000, size 12288)
    loaded kexts:
    org.pqrs.driver.PCKeyboardHack          9.0.0
    org.pqrs.driver.KeyRemap4MacBook          8.0.0
    com.apple.filesystems.smbfs          1.8
    com.apple.filesystems.afpfs          10.0
    com.apple.nke.asp_tcp          7.0.0
    com.apple.driver.AppleBluetoothMultitouch          75.15
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.kext.AMDFramebuffer          8.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.AMDRadeonAccelerator          1.0.0
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.driver.AppleIntelHD3000Graphics          8.0.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
    com.apple.driver.AppleMuxControl          3.2.11
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBAudio          2.9.0f6
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
    com.apple.driver.AppleMultitouchDriver          235.28
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOAcceleratorFamily          19.0.26
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.kext.AMD6000Controller          8.0.0
    com.apple.kext.AMDSupport          8.0.0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.1.1
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

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