2011 Macbook pro painfully slow, but CPU usage is almost nothing

I brought this macbook almost a year ago now and expect that my warranty has almost run out. At first the computer was fine and i could run almost every program on the computer without effecting performance, the almost suddenly the computer became slow, and gradually got worse. I now have trouble simply opening safari without it freezing for a few seconds to a few minutes. I work on the computer and it regularly crashes causing me to loose data.
i have tried resetting the P-RAM and deleting various files, searching for viruses etc. but nothing seems to make a difference. I would find it hard to format the drive and start again as i have about 300gb of files to backup and no way of doing that.
I can't take it to apple as the comuputer was an insurance replacment for a lost laptop and the warranty is with the insurance company, not apple.
Anything erlse i can try? It's running lion OSX 10.7.4
Thanks
Ryan

If you have an external drive that you can set time machine to back up to that is ideal. There is no way to backup without some form of external media whether it be a single drive, a network drive etc. Since the problem you are describing could be the hard drive it's a good idea to backup before you try anything that might stress the drive.
Any new Apple should be eligible for Apple Care no matter who you got it from, all you have to do is register it in its first year.

Similar Messages

Mid 2011 Macbook Air Painfully slow.

Mid 2011 Macbook Air Painfully slow.
Hey everyone. I am writing about my 13 inch Mid 2011 Macbook Air.
Recently it has been extremely slow and on occasion has not started up.
I have reset the PRAM and SMC already, yet it is still very slow. I have a couple theories about what might have caused it, are they plausible?
Theory 1: It’s a software problem. I tried to upgrade to 10.8.2 but halfway through the upgrade the computer restarted and somehow I was still on 10.8.1. For fear of a big issue happening I didn’t try to upgrade again. Perhaps it is a flaw in Apple’s software update?
The important thing to note about this update is that I tried to install 10.8.2 around a month or two weeks BEFORE I started having problems. So if these issues were due to 10.8.2’s failed update then it certainly was a delayed reaction.
I would of course like to update to 10.8.2 BUT as my computer is acting EXTREMELY slow and having trouble turning on occasionally I am worried the software update will completely brick the machine. Is that possible? Should I actually finish through with the software update?
Theory 2: It was an electricity problem.
The computer died when I was sitting at a café plugged into their wall sockets. A few days later when I came back to the same spot with my old macbook which is now being used in lieu of the Air it suddenly turned black for a little while. Sensing it might be an electricity surge or something with their system I unplugged the cable. I am not sure if that was paranoia though.
Can an electricity surge or a bad outlet fry a computer? Can it fry the ram so the computer is extremely slow? Does that theory hold any water?
Thanks for your help diagnosing this problem.
All the best.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Early 2011 MacBook Pro incredibly slow after installing Mavericks

I'm really hoping someone can help me out. As per the subject line, I installed Mavericks on day one (and learned my lesson!).
Since installing Mavericks my MacBook Pro runs incredibly slow. If I open the Mail App and Safari - it almost grinds to a halt. I have the "Memory Clean" App which I now have to run constantly (it appears to help a little) and I try to only launch one app at a time where possible, but it's not really pratical.
As an aside, my MacBook ran really well with Mountain Lion, so there's little doubt to my mind that Mavericks is the culprit.
I'd be eternally grateful for any help & advice :-)
I spotted other people advise running EtreCheck, here are my results:
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:54
Disk Information:
          Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (33.32 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          com.globaldelight.driver.BoomDevice          (1.1 - SDK 10.9)
          net.telestream.driver.TelestreamAudio          (1.1.0 - SDK 10.8)
Startup Items:
          Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.bourgeoisbits.cloak.cloakd.plist 3rd-Party support link
          [loaded] com.bourgeoisbits.cloak.cloakproxyd.plist 3rd-Party support link
          [loaded] com.google.keystone.daemon.plist 3rd-Party support link
          [loaded] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
Launch Agents:
          [loaded] com.amazon.sendtokindle.launcher.plist 3rd-Party support link
          [loaded] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
          [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
          [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
          [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
          Boom
          PopClip
          Caffeine
          Fantastical
          AppTrap
          Dropbox
          Alfred 2
          Cloak
          ScreenFlowHelper
          Google Chrome
Internet Plug-ins:
          o1dbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
          SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.4.1.4 3rd-Party support link
          AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
          EMusic: Version: EMusic 1.0.0 3rd-Party support link
3rd Party Preference Panes:
          AppTrap 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Hazel 3rd-Party support link
          Perian 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Applications/iWork '09
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Attachment Tamer Helper:          Version: 3.1.2 - SDK 10.5 3rd-Party support link
                    /Users/derricksutton/Library/Mail/Bundles (Disabled)/Attachment Tamer.mailbundle/Contents/Resources/Attachment Tamer Helper.app
          Nisus Thesaurus:          Version: 1.1 - SDK 10.4 3rd-Party support link
          Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 297.29 GB Disk used: 266.26 GB
          Destinations:
                    Seagate Expansion Drive [Local] (Last used)
                    Total size: 465.44 GB
                    Total number of backups: 10
                    Oldest backup: 2013-09-21 16:05:10 +0000
                    Last backup: 2013-12-31 20:05:10 +0000
                    Size of backup disk: Too small
                              Backup size 465.44 GB < (Disk used 266.26 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              28%          WindowServer
               5%          Google Chrome
               2%          Dock
               1%          Fantastical
               1%          hidd
Top Processes by Memory:
          135 MB          Google Chrome Helper
          98 MB          mds_stores
          90 MB          Finder
          86 MB          Google Chrome
          61 MB          EtreCheck
Virtual Memory Information:
          612 MB          Free RAM
          1.47 GB          Active RAM
          601 MB          Inactive RAM
          1.04 GB          Wired RAM
          523 MB          Page-ins
          2 MB          Page-outs

CleanMyMac is probably your problem.
CleanMyMac is crapware.
Crapware is anything that purports to "optimize", "clean", "accelerate", "monitor", or "protect" your Mac. These apps are unnecessary, poorly written, overpriced (if they were free, they'd still be overpriced), and harmful. The people who sell this stuff know this, but they keep selling it because people keep buying it. They can damage your OS and be difficult to uninstall.
I would try to uninstall it, but if that fails, you may have to erase your HD and do a clean install.

Late 2011 MacBook Pro 15 - Slow and Freezes

Good Morning.
This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
Additonal information:
When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
The anti virus was also added post repair to look for any thing malicious.
Help please.
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 10:28 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.4 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
Video Information: ℹ️
    Intel HD Graphics 3000
        Color LCD 1440 x 900
    AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 0:23:32
Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
    [running]    com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.cloudpath.maccmd.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    DirectorShockwave: Version: 11.6.5r635 [Click for support]
    JavaAppletPlugin: Version: Unknown Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
    Destinations:
        Data [Network]
        Total size: 2.00 TB
        Total number of backups: 30
        Oldest backup: 2015-03-12 17:13:32 +0000
        Last backup: 2015-04-27 11:14:11 +0000
        Size of backup disk: Adequate
            Backup size 2.00 TB > (Disk used 138.43 GB X 3)
Top Processes by CPU: ℹ️
         6%    WindowServer
         1%    fontd
         0%    SophosUIServer
         0%    taskgated
         0%    InterCheck
Top Processes by Memory: ℹ️
    819 MB    com.apple.WebKit.WebContent(7)
    785 MB    kernel_task
    180 MB    SophosScanD
    164 MB    InterCheck
    147 MB    SophosAntiVirus
Virtual Memory Information: ℹ️
    11.00 GB    Free RAM
    5.19 GB    Used RAM
    0 B    Swap Used
Diagnostics Information: ℹ️
    Apr 27, 2015, 10:02:50 AM    Self test - passed
    Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

"This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
That recall is not just for the Retina model:
From:
https://www.apple.com/support/macbookpro-videoissues/
Affected Models
MacBook Pro (15-inch Early 2011)
MacBook Pro (15-inch, Late 2011)
I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
There is an issue in retina MBPs and Yosemite:
http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
"Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
"Does "disk warrior" report anything that the apple store test would not?"
The Apple Store would run the Apple System Diagnostic (ASD).
Re:
http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
Then you can hand the genius the MBP and say, "This is what happens."
Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second.

New Sandisk SSD Plus on 2011 Macbook Pro is slow

Hello everyone,
Before I get into my issue here are some screen shots of system information.
I have recently installed a new Sandisk SSD on my early 2011 Macbook pro. After install of 0S and waited for finder to do its things I tested read and write speed using Black Magic Speed Test. My results are shown below.
ACTIVITY MONITOR
WHAT I HAVE ALREADY TRIED.
Used disk utility to verify disk and repair no issues found one problem found when repairing disk permissions but it was repaired.
Fresh install of OS 10.7
NAVRAM reset.
Verified disk was actually selected in systems preferences.
Im at a standstill I have ran out of ideas of what it could be. I cannot appear to find anyone else who did not resolve this issues by following one or more of the steps above.

I searched that kernel process that is shown eating up my CPU and applied to following commands in Terminal.
Terminal method of fixing Kernel_Task RAM / CPU / Memory problem in Mac.
Use terminal in Mac to fix Kernel_Task RAM / CPU / Memory problem in Mac.
Command to check ModelIdentifier of your Mac:
system_profiler -detailLevel mini | grep "Model Identifier:"
Command to change directory to Resources:
cd /System/Library/Extensions/IOPlatformPluginFamily.kext/Contents/PlugIns/ACPI_SM C_PlatformPlugin.kext/Contents/Resources/
Command to list the names of ModelIdentifier in Resources directory of your Mac:
ls
Command to move YourModelIdentifier.plist file to Users directory:
sudo mv YourModelIdentifier.plist /users
[Please Replace YourModelIdentifier.plist with Your Model Identifier.plist name. Like mine was MacBookPro8_2.plist. In My Case the command will be: sudo mv MacBookPro8_2.plist /users]
Video tutorial shown below.
http://teamdurga.wix.com/durga#!terminal-way-to-fix-kerneltask-problem/c7zd
rechecked system speed using Black Magic Speed Test
Thank you OGELTHORPE for the helpful hint on changing the vies on the Activity Monitor which allowed me to find the problem.

MacBook Pro painfully slow, lagging after Mavericks install

I know I'm not the only one with this problem, but I'm not often able to follow the advice given to others -- it's too technical for me and uses abbreviations I'm not familiar with. I would so appreciate any suggestions anyone might have -- expressed so people with not much expertise can follow them. Here's the report on my machine. Thanks!!
Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
          HP IO: Path: /Library/StartupItems/HP IO
          HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
System Software:
          OS X 10.9.1 (13B42) - Uptime: 1 day 17:34:7
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 249.2 GB (58.69 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.bradfordnetworks.agent.plist
          [loaded] com.flipvideo.FlipShareServer.launchd.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [invalid] com.oracle.java.Helper-Tool.plist
          [not loaded] com.zeobit.MacKeeper.AntiVirus
Launch Agents:
          [loaded] com.flipvideo.FlipShare.AutoRun.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.lexmark.hbnlistener.plist
          [loaded] com.lexmark.hostregister.plist
          [invalid] com.oracle.java.Java-Updater.plist
          [failed] com.wacom.pentablet.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [failed] com.apple.SafariBookmarksSyncer.plist
          [loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
          [loaded] com.spotify.webhelper.plist
          [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          Jing
          Google Drive
          Dropbox
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
3rd Party Preference Panes:
          3ivx MPEG-4
          Flash Player
          Flip4Mac WMV
          Perian
Internet Plug-ins::
          o1dbrowserplugin: Version: 4.9.1.16010
          nplastpass: Version: 2.0.15
          WacomNetscape: Version: 1.1.0-4
          Google Earth Web Plug-in: Version: 6.0
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8
          WacomSafari: Version: 1.1.0-4
          RealPlayer Plugin: Version: (null)
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          Silverlight: Version: 5.1.10411.0 - SDK 10.6
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          iPhotoPhotocast: Version: 7.0
          googletalkbrowserplugin: Version: 4.9.1.16010
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.2.2 - SDK 10.6
User Internet Plug-ins::
          fbplugin_1_0_1: Version: (null)
          Move_Media_Player: Version: npmnqmp 071101000050
          Unity Player: Version: UnityPlayer version 1.5.1
          fbplugin_1_0_3: Version: (null)
          Picasa: Version: 1.0
          Unity Web Player: Version: UnityPlayer version 2.0.2f2
          WebEx64: Version: 1.0
Bad Fonts:
          None
Old applications:
          Cisco WebEx Event Center:          Version: 11.24.32.0 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/Event Center.app
          Install Spotify:          Version: 1.0 - SDK 10.5
                    /Users/christineproctor/Downloads/Install Spotify.app
          Keynote:          Version: 5.3 - SDK 10.5
                    /Applications/iWork '09/Keynote.app
          Microsoft Alerts Daemon:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.8 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          Picasa:          Version: 3.9.16 - SDK 10.4
                    /Applications/Picasa.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Snagit:          Version: 1.0.4 - SDK 10.5
                    /Applications/Snagit.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
          asannotation2:          Version: 8.25.31.0 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/asannotation2.app
          convertpdf:          Version: 1.2 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/convertpdf.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 232.09 GB Disk used: 177.43 GB
          Destinations:
                    FreeAgent Drive [Local] (Last used)
                    Total size: 465.64 GB
                    Total number of backups: 118
                    Oldest backup: 2010-04-03 16:05:08 +0000
                    Last backup: 2013-12-16 14:39:24 +0000
                    Size of backup disk: Too small
                              Backup size 465.64 GB < (Disk used 177.43 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          Mail
               4%          WindowServer
               1%          Dropbox
               1%          mds
               1%          EtreCheck
Top Processes by Memory:
          180 MB          Safari
          119 MB          softwareupdated
          111 MB          com.apple.security.pboxd
          111 MB          Mail
          90 MB          Evernote
Virtual Memory Statistics:
          43 MB          Free RAM
          1.27 GB          Active RAM
          1.25 GB          Inactive RAM
          533 MB          Wired RAM
          3.34 GB          Page-ins
          210 MB          Page-outs

MacKeeper is not capable of doing anything that can't be accomplished more safely and easily using the Mac's built-in tools.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

2011 MacBook Pro suddenly slowed to a crawl

So after work today I go to startup my MacBook Pro (2011, 2.2ghz Intel i7, 8gb ram, 1gb VRAM, running Lion), and for whatever reason it's suddenly terribly slow. Never had a problem with it before, but now it takes 20 min to startup, all my apps run extremely slow, and require force quits because they take so long to close. Any attempt to perform one function in one app automatically makes every app freeze for at least a minute or two. I ran activity monitor and got nothing out of the ordinary, but something is definitely sapping my performance. About a week ago I tried (unsuccessfully) installing windows through boot camp, and when it didn't work I uninstalled the partition. That's really the only thing I can think of that'd be a problem, as I had a vaguely similar problem on my last Mac.
I should also mention that since deleting the Windows partition whenever I go to startup my computer I have to hold the Alt key to select my startup disc or else it'll try and start as Windows and then fail (giving me a "press any key to find boot disc" sort of error message requiring me to restart and hold Alt to select OSX, and when checking my partitions it shows just one section, but that one section doesn't include all of my hard drive. I tried expanding it to cover everything but it gives me an error message. Any help would be much appreciated.

When you deleted your failed Windows installation, did you do it using Boot Camp Assistant? I suspect not, but that's what you needed to do to recover the full use of your hard drive. See page 20 of this guide:
http://manuals.info.apple.com/en/boot_camp_install-setup.pdf

Late 2011 macbook pro running slow

Hi my macbook has been running pretty sluggish lately. I haven't upgraded anything since I've purchased it. Any thoughts? I just ran an EtreCheck a few minutes hoping it helps. Thanks in advance!
EtreCheck version: 2.1.5 (108)
Report generated January 10, 2015 at 3:38:42 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 20 days 2:23:24
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (204.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Seagate Backup+ Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.72 TB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] foo.tap (1.0) [Support]
[loaded] foo.tun (1.0) [Support]
/System/Library/Extensions
[loaded] com.digidesign.fwfamily.driver (9.0f4) [Support]
[loaded] com.digidesign.iokit.DigiDal (8.0.3f1) [Support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3f1) [Support]
[not loaded] com.digidesign.mbox2.boot.driver (8.0.3f1) [Support]
[not loaded] com.digidesign.mbox2.driver (8.0.3f1) [Support]
[not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) [Support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) [Support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
Startup Items: ℹ️
360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.softwareupdated.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.digidesign.fwfamily.helper.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
RSS Notifier Application (/Applications/RSS Notifier.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Safari Extensions: ℹ️
Add To Amazon Wish List [Installed]
3rd Party Preference Panes: ℹ️
Digidesign Mbox 2 Pro [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
XBox 360 Controllers [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2014-01-13 02:24:30 +0000
Last backup: 2015-01-10 22:48:57 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      0% AppleSpell
      0% fontd
      0% netbiosd
      0% imagent
Top Processes by Memory: ℹ️
47 MB mds_stores
43 MB WindowServer
34 MB Finder
26 MB mds
21 MB CVMCompiler
Virtual Memory Information: ℹ️
1.82 GB Free RAM
475 MB Active RAM
372 MB Inactive RAM
1.15 GB Wired RAM
22.68 GB Page-ins
2.19 GB Page-outs
Diagnostics Information: ℹ️
Jan 7, 2015, 11:48:11 PM /Library/Logs/DiagnosticReports/Safari_2015-01-07-234811_[redacted].hang

When the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

2011 MacBook Pro Runs slow and Freezes

I have a Macbook Pro 2.8 GHz Intel Core i7 running 8 GB of RAM and it runs like a dog - freezing and crashing like a PC would - have to keep rebooting it. What is going on. Has Bill Gates poisoned the Apple?

NO - it takes forever to load finder (files and subfiles take ages to load) and most other programs and then just stays busy forever & eventually I have to force quit everything and reboot.
I ugraded to 10.7.3 this afternoon and it seems to have made a small improvement. Not much.
Earl

My macbook pro runs slow, iTunes videos keep stuttering. Nothing has worked to solve this issue. Macbook Pro 13-inch mid 2012 2.5GHz i5 with 8GB RAM upgrade.

Hello everyone.
I have been having this issue for a few months now and nothing works to resolve it. The biggest issue is that iTunes videos constantly stutter ever few seconds, the audio portion of the video is not effected. The most I have open at once is Safari, Skype, and iTunes, and possibly Open Office. Videos will even stutter with nothing else open other than iTunes. At times it sounds like the computer is running something in the background from hard drive noise.
I even upgraded the RAM to 8GB and it still has this problem! Nothing looks wrong in Activity Monitor other than occasionally the memory usage spikes up to 6GB, but even then the memory pressure graph is green. I dont understand how these non-intensive programs can use that much. The hard drive is barely 1/3 full.
Please help with a solution as nothing has worked so far. Thanks!
Macbook pro 13-inch mid 2012
2.5GHz dual core i5
8GB DDR3 RAM
500GB HDD
Intel HD graphics 4000

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

MacBook Pro unusably slow while copying files over network

I have a 17" MacBook Pro Core 2 Duo running at 2.33 ghz. I have a gigabit ethernet connection to my 1TB Time Capsule (which also provides my wired and wireless network services). However, when I copy files to the Time Capsule (simply drag and drop copy OR Time Machine backup) my MacBook Pro suddenly slows ways down and becomes almost unresponsive to the mouse--kinda like the network copy is taking up all the computer's resources. I move the mouse and maybe 10 seconds later the mouse pointer jerks across the screen and then stops. I literally can't do anything on my computer until the file transfer stops. This also happens when I copy to or from other Macs on the network.
It also happened before I switched to using the Time Capsule...i.e. when I was using a LinkSys router.
I'm running OSX 10.5.2.
Can anyone give me any pointers as to where I should be looking for possible solutions to this problem? Or is this quite normal? (surely not!).
Thanks in advance.

Kappy: I think it's only 100mbps because Network Utility says 100mbps, and the router is (to the best of my knowledge) only 100mbps.
mindaugas: Thanks for the reply. I dont think the ports on it are gigabit as you said (source: http://reviews.cnet.com/routers/linksys-wrt160n/4505-3319_7-32815481.html "The Linksys WRT160N doesn't support the faster Gigabit standard for wired connection, nor does it have USB support"). Anyway, don't think it's overheating, since I'm not having any problem with resetting or dropped connections, just slow. Still, I'm starting to think it can't be much else other than a problem with the router somewhere. Taking it back isn't an option, but maybe I'll stick with it as long as possible and get a better router soon.
Just a thought, could this be anything to do with 802.11g devices connecting to the router as well? Or does this not matter? (Sorry if this is a stupid question - I'm no networking expert)

HT201295 Late 2011 Macbook Pro refuses to boot. SMC reset doesn't work

Late 2011 Macbook Pro refuses to boot. SMC reset does nothing. Have tried bypassing SMC (nothing).
Magsafe light glows very very faintly (barely visible in a room with lights on).
Have tried reseating the battery connector. Battery indicator status button illuminates no LEDS (despite it being charged before failing).
The mac didn't get wet. Was using a non apple USB cable at the time to tether/charge iphone. Computer just dead after working fine.
Any ideas anyone. Logic board?
Many thanks and best wishes
Jamie

Is it a 15" or 17" MBP? There have been logic board issues with that model.
https://www.ifixit.com/Device/MacBook_Pro
For all models.
If it's a 13" take the bottom off and disconnect the battery:
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Late+2011+Battery+Repla cement/7649
So only do this through step #3!
Wait 10 seconds. Push the power button for 5 seconds. Wait 10 seconds. Reconnect the battery. Put the bottom back on don't screw it on just yet. Tape it temporarily in place and try to start it
Even if it's a 15" or 17" try this anyway. Usually when graphics on the logic board fails there will have been anomalies beforehand.

I have a 2011 Macbook Pro 15" Snow Leopard Quadcore icore 7 with 8Gb of RAM and Im a Webpage Graphic Designer but why is my Macbookpro is so slow!?

I have a 2011 Macbook Pro 15" Snow Leopard Quadcore icore 7 with 8Gb of RAM and Im a Webpage Graphic Designer but why is my Macbookpro is so slow!?
I'm opening like Skype, AIM, Chrome the Memory Hog, Adobe Photshop and Illustrator... Its so slow! I tried Onyx, CleanMyMac, iFreeMemory or just purging but still i still have to restart to get it back to normal after closing all the applications... im not really impressed with the memory swapping thing,Even though my inactive RAM is like 2GB its so SloW! Anyone knows how to fix this problem?

It's hard to say why your machine is slow, but that machine with 8 GB of RAM should not be slow. Could be any number of possible problems. Try taking a look at the Mac OS X Speed FAQ.

Why is my macbook pro running slow. It runs slow even if only one app is open, especially if it's a browser. I don't know how to read Etrecheck, but was hoping someone who does can help me out. Would be super grateful. :-)

Hi. This is my first time posting. My Macbook Pro with Os X Mavericks has been running super slow since before I installed Mavericks so I'm pretty sure it's not the OS that has the problem. It runs slow even if only one app is open, especially if it's a browser, particulary google chrome. If mail is open...forget about it, down to a crawl. I don't know how to read Etrecheck, but was hoping someone who does can help me out. Would be super grateful. :-)
P.S. - Also, it sounds like something is loose inside my mac. How should I proceed?
Thanks in advance.
Hardware Information:
          MacBook Pro (13-inch, Late 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.8 GHz Intel Core i7 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 23:21:37
Disk Information:
          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (603.2 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
          [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist
Problem System Launch Agents:
          [loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.google.keystone.daemon.plist Support
          [loaded] com.leapfrog.connect.shell.plist Support
          [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.seagate.SeagateStorageGauge.plist Support
          [running] com.sophos.uiserver.plist Support
          [running] org.chromium.chromoting.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [failed] com.adobe.ARM.[...].plist Support
          [loaded] com.facebook.videochat.[redacted].plist Support
          [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
          [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
          [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
          Activity Monitor
          Dropbox
          Google Drive
          younity
          EvernoteHelper
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 Support
          nplastpass: Version: 2.5.5 Support
          Default Browser: Version: 537 - SDK 10.9
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
          FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
          Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 5.2.4.18058 Support
          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
          Slick Savings: Version: 1.0
          Slick Savings: Version: 1.0
          Surfon: Version: 1.2.2
          Pearltrees Extension: Version: 6.0.13
          Mindomo Bookmarks: Version: 1.0
          Ebay Shopping Assistant: Version: 1.1
          Zootool: Version: 0.7
          Amazon Shopping Assistant: Version: 1.1
          Pocket: Version: 1.7.1
          Searchme: Version: 1.3
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
          TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support
User Internet Plug-ins:
          Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
          remoting_host_prefpane Support
          Flash Player Support
          Paragon NTFS for Mac ® OS X Support
Time Machine:
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 136.06 GB
          Destinations:
                    NO NAME [Local] (Last used)
                    Total size: 3.41 GB
                    Total number of backups: (null)
                    Size of backup disk: Too small
                              Backup size 3.41 GB < (Disk used 136.06 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          Activity Monitor
               5%          WindowServer
               1%          InterCheck
               1%          sysmond
               0%          ocspd
Top Processes by Memory:
          152 MB          Finder
          115 MB          HelpViewer
          111 MB          mds_stores
          86 MB          InterCheck
          57 MB          WindowServer
Virtual Memory Information:
          983 MB          Free RAM
          1.03 GB          Active RAM
          584 MB          Inactive RAM
          1.01 GB          Wired RAM
          17.41 GB          Page-ins
          222 MB          Page-outs

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437

2011 Macbook pro painfully slow, but CPU usage is almost nothing

Similar Messages

Maybe you are looking for