2011 MacBook Pro (panic cpu) during a hangout video call
Hello, i tried today to make 2 video calls on hangout and i had both of the times, panic cpu. here is my report
Anonymous UUID: C0B67227-8E9C-33FD-8221-F5D97B30233D
Sat Nov 30 19:19:40 2013
panic(cpu 0 caller 0xffffff800f633bc4): "Spinlock acquisition timed out: lock=0xffffff800fcca528, lock owner thread=0xffffff80244276d0, current_thread: 0xffffff8021f81450, lock owner active on CPU 0x3, current owner: 0xffffff80244276d0"@/SourceCache/xnu/xnu-2422.1.72/osfmk/i386/locks_i386.c:365
Backtrace (CPU 0), Frame : Return Address
0xffffff8100c63e20 : 0xffffff800f622f69
0xffffff8100c63ea0 : 0xffffff800f633bc4
0xffffff8100c63ee0 : 0xffffff800f63597e
0xffffff8100c63f30 : 0xffffff800f636e3d
0xffffff8100c63f70 : 0xffffff800f6d5c58
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 1550192384430
last loaded kext at 245902266919: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91c06000, size 65536)
last unloaded kext at 306135129091: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91c06000, size 57344)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.8
com.parallels.virtualsound 1.0 22724.926871
com.jft.driver.PdaNetDrv 1.0.64
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Ethernet Adaptor (en3), Ethernet, en3
Serial ATA Device: Samsung SSD 840 EVO 500GB, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
Here are some simillar screenshots of what i saw during the panic
https://www.dropbox.com/s/i9hx913zo0a6itc/20131117_092817.jpg
https://www.dropbox.com/s/w2sr9nj41006isd/ghangout20nov13.tiff
How i can fix this problem?
Note that: this summer I have changed my logic board to a new one and since then i never had any problem. The only this is that i'm having a warning for service battery which i think is not the issue.
Remove those kernel extensions and test again. They are not part of Mac OS X, you added them.
If you do not know how to remove them, contact the manufacturer.
If you still cannot figure it out, visit the genius bar (FREE with appointment).
They will:
make sure you have adequate Backups (which is two copies for this exercise).
erase your hard drive (which deletes everything and has no way to get it back, hence the two Backups).
Re-Install Mac OS X from original sources.
Restore your user files.
If that stops the panics, the problem was in the extensions you added.
Similar Messages
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IMac ichat to macbook pro ichat and vice versa: audio/video call/chat not working
Hi and thanks for your time!
no green video/phone icon appearing beside buddy name.
audio status/video status under view of the menu bar are ticked. ( i noticed this happened after i added "appleut01" AIM and did a test call. grayed out prior to said test call)
invite to video/audio chat under buddies list are grayed out even if buddy highlighted first.
also tried changing port to 443 but when I do it automatically goes back to 5190...
also, i've tried logging off/on, deleting my account and making a new one...
basically followed suggestions from various threads herein but still cant video/audi chat/call:-)
hope somebody can help^^Hi,
Lets check a few more things.
Some things are blocked from you changing them if the Mac User Account you are using has Parental Controls turned On.
To Show Buddies with Video and Audio icons several places should be checked.
1) with iChat Open go to the View Menu. In here both Show Video Status and Show Audio Status should be ticked (Selecting it will toggle the tick On or Off)
2) In the Video Menu the Camera Enabled item and the Microphone Enabled one should also have ticks.
3) (we Looked already) The Connection Doctor should say you can Video or Audio Chat as well as whether you can 4 way Video chat and 10 Way Audio Chat.
4) In the iChat Menu > Preferences > Video Section the Bandwidth Limit should not be set too low.
At least the 500kbps setting is needed to do 4 Way Video Chats.
It can also be useful to use this setting if your Internet Connection is much faster but varies a lot.
5) Parental Controls will stop you Adding Buddies, adding new Screen Names/Accounts in the iChat Preferences, altering several things about existing Accounts/Screen Names that have been set up.
If a Buddy has a Video or Audio iCon and it is a pale green them they are Busy.
If 1) are set then you should have an Video icon next to your Own Buddy pic in the header part of the Buddy List window. (Whether it shows Audio or Video will depend on 2)
What shows in 3) will depend on the other settings and what Internet Speed and hardware you actually have.
6) IF the settings are On for the camera then we need to know if the System can "See" the camera.
Go to the Apple icon Menu top Left. Click About this Mac.
Click More info to Open the System Profiler
Use the Reveal Triangles to see the Hardware list then USB.
Does this list the Camera connected to one of the Buses ? (you may need to click the items in the panes on the right to see the info you need)
It should list the details such as serial number, Maker, Firmware (possibly) and speed.
7:19 PM Friday; July 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I installed the 829mb Apple software update on my 2011 Macbook Pro. Upon restart, it crashed. It instructed me to hold power button to shut off and then press again to restart. Same error message keeps coming up and computer won't boot to home screen.
Error message:
Panic CPU 0 caller 0xffffff800064ba7b Unable to find driver for this platform \"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platform
\"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platformexpert.cpl:150 4
Debugger called panic
Kernal uuid a8ed611fb0f-3729-8392-e7a32c5e7d74
THANKS FOR ANY HELP.
ROBBBoot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
Constant kernel panic on my Late-2011 MacBook Pro, help!
Hi all,
Okay, so whenever I'm running heavy tasks on my computer (rendering in Premiere, gaming etc.), after awhile my computer panics . By awhile, it ranges from 2 minutes up to about 2 hours. I'm not entirely sure what's causing it, but looking at the log, it apparently has something to do with "AppleIntelCPUPowerManagement".
Please let me know what sections of the panic log I should post, I'm not exactly sure whether or not it gives away personal information or anything, haha. Oh, and I'm running 10.8.4.
Cheers!
-MagnetbrainLate-2011 MacBook Pro, 2.4GHz Intel Core i5
16 GB RAM (2x 8 GB, DDR3, 1333 MHz), purchased externally, installed vía Apple Store
Boot drive:
Bus Type: SATA
Interval Since Last Panic Report: 5604 sec
Panics Since Last Report: 1
Anonymous UUID: F67246B0-96DD-DA0E-9EE3-D0D910D79BBC
Wed Sep 25 10:02:34 2013
panic(cpu 1 caller 0xffffff80098b8655): Kernel trap at 0xffffff8009840929, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff01fd127a80, CR3: 0x0000000015412032, CR4: 0x00000000000606e0
RAX: 0xffffff802d6cbc38, RBX: 0xffffff802d6cbc18, RCX: 0xffffff802d6cbc38, RDX: 0xffffff802ef6af30
RSP: 0xffffff81cfa5be20, RBP: 0xffffff81cfa5be20, RSI: 0xffffff802d6cbc18, RDI: 0xffffff80389970e0
R8: 0xffffff803ebea510, R9: 0x0000000000000003, R10: 0x0000000000000000, R11: 0xffffff81d131bf01
R12: 0xffffff802d6cbc20, R13: 0xffffff803ebea508, R14: 0xffffff802ef6af30, R15: 0xffffff802d6cbc18
RFL: 0x0000000000010002, RIP: 0xffffff8009840929, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff01fd127a80, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81cfa5bac0 : 0xffffff800981d626
0xffffff81cfa5bb30 : 0xffffff80098b8655
0xffffff81cfa5bd00 : 0xffffff80098ce17d
0xffffff81cfa5bd20 : 0xffffff8009840929
0xffffff81cfa5be20 : 0xffffff8009840851
0xffffff81cfa5be70 : 0xffffff80098159fa
0xffffff81cfa5be90 : 0xffffff800981ad4d
0xffffff81cfa5bed0 : 0xffffff8009818edb
0xffffff81cfa5bf00 : 0xffffff80098a63de
0xffffff81cfa5bfb0 : 0xffffff80098ce78e
BSD process name corresponding to current thread: steam
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000009600000
Kernel text base: 0xffffff8009800000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 10691773897191
last loaded kext at 7258557539770: com.apple.driver.AppleUSBAudio 2.9.0f8 (addr 0xffffff7f8b694000, size 262144)
last unloaded kext at 36245980479: com.parallels.kext.prl_usb_connect 7.0 15107.796624 (addr 0xffffff7f8a28f000, size 28672)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15107.796624
org.virtualbox.kext.VBoxNetAdp 4.1.14
com.parallels.kext.prl_netbridge 7.0 15107.796624
org.virtualbox.kext.VBoxNetFlt 4.1.14
com.parallels.kext.prl_hid_hook 7.0 15107.796624
org.virtualbox.kext.VBoxUSB 4.1.14
org.virtualbox.kext.VBoxDrv 4.1.14
com.parallels.kext.prl_hypervisor 7.0 15107.796624
com.parallels.kext.prl_usb_connect 7.0 15107.796624
com.logmein.hamachi 1.0
com.usboverdrive.driver.hid 3.0.2
net.telestream.driver.TelestreamAudio 1.0.5
net.trajano.driver.InsomniaT 3.0.2
com.globaldelight.driver.BoomDevice 1.1
jp.plentycom.driver.SteerMouse 4.1.6
com.seagate.driver.PowSecDriverCore 5.2.3
com.apple.driver.AppleUSBCDC 4.1.23
com.apple.filesystems.smbfs 1.8.4
com.apple.filesystems.msdosfs 1.8.1
com.apple.driver.AppleIntelProfile 119
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleSDXC 1.4.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleUSBAudio 2.9.0f8
com.apple.driver.AppleProfileTimestampAction 119
com.apple.driver.AppleProfileThreadInfoAction 119
com.apple.driver.AppleProfileRegisterStateAction 119
com.apple.driver.AppleProfileReadCounterAction 119
com.apple.driver.AppleProfileKEventAction 119
com.apple.driver.AppleProfileCallstackAction 119
com.apple.iokit.AppleProfileFamily 119
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
There ya go! -
Early 2011 MacBook Pro- The thermal paste discussion.
It is my goal to clear up the questions and concerns Apple customers have been having regarding heat or fan related concerns with Early 2011 MacBook Pros. If your MacBook Pro was produced within the last few months the thermal issue has been resolved and it will likely not be in issue for you. If you are still wondering if your computer is effected or what the real issue is keep reading.
The MacBook Cools itself by 2 main methods: active and passive. The active cooling is via a fan that blows air through a heatsync and into a tube called a heat pipe which leads to the back of the computer where the hot air is discharged through a vent at the bottom of the screen behind the hinge. The fan lowers the air pressure inside the case causing outside air is drawn in the case, displacing the hot air inside and helping to cool the other components.
The computer uses passive cooling to remove the residual heat from the processor which comes mostly in the form of radiant heat. Passive cooling is also used to cool the other components of the computer (memory, disk drives, battery etc). Passive cooling works by conductive heat transfer ie. syncing to the case of the computer. Some of the heat then is radiated. Some of it is transferred from the outside of the case via convective cooling; the foot pads on the bottom cover are designed to raise it up just enough to allow air underneath for convection to occur. (Convection is the process in which hot air to rises and is displaced by cooler air.) The rest of the heat from the bottom cover is absorbed by whatever surface you have the computer on.
The processor will not sync to the case very much if the board is assembled properly however the other components of the computer will, requiring the case to be in open air to allow for passive cooling to take place.
If you have some sort of covering such as a plastic snap on case it will likely interfere with passive cooling in all of it's 3 of it forms, this will cause the computer to be abnormally hot. I recently saw someone in the Apple store with a MacBook Air experiencing abnormal heating due to a plastic snap case so this particular problem is not unique to MacBook Pros and it is not the cause of the issue being discussed here. I do not recommend the use or anything that covers the computer while it is running with the exception of something that covers the back of the display panel only. If you are worried about your computer getting damaged go and buy a laptop insurance policy from Worth Ave group. The insurance does not cover cosmetic damage or misplaced items but will cover accidental damage including spills. This insurance also covers theft, vandalism and natural disasters, is quite inexpensive and the claims process and deductible is similar to most phone insurance plans (which they also offer).
User induced overheating can also occur when the computer is placed on an improper surface such as a couch cushion, car seat, bed, pillow etc. Doing this can interfere with both passive and active cooling.
As I mentioned earlier In all likelihood if your computer was produced after May it is not affected. I personally have been in posession of 3 MacBook Pros, one produced before May which had the problem, one after which had no problems and one produced more recently that has mind blowing thermal performance way beyond all of my expectations.
So the question at this point is exactly what is the problem, how can it be diagnosed and how can it be rectified.
After extensive research and testing I have determined the issue to be related to improper application thermal paste. I involuntarily became involved in this pursuit as a result of the problems I was experiencing and I did not initially come at from an objective viewpoint but rather one of cautious skepticism. I had anticipated before purchasing my computer that there may be a thermal issue. This anticipaion came as a result of reading an article on ifixit.com about the disassembly of the brand new early 2011 MacBook Pro. When the technician performing the disassembly removed the main heat sync he expressed concern about how much much thermal paste was present, expressing that it seemed excessive. This lead the technician to question wether or not it would cause heating problems.
Proper application of thermal paste is critical to the functionality of the active cooling system and when applied improperly will not properly transfer the heat to the heat-sync which in turn gets cooled by the fan. Proper application of thermal paste insures the heat is removed from the case as efficiently as possible. Doing this both reduces the speed at which the fan needs to run in a lot of situations and prevents too much heat from the processor needing to be cooled by passive means. If is is not applied properly it will eventually lead to overheating of the case as well as the other components of the computer. This can cause damage firstly to the computer's battery and can also significantly shorten the life computer. (Or any other kind of electronic device for that matter.)
The problem can be diagnosed by testing the computer using a program called System Load or any other software that will put your computers proscessor use up to its maximum and keep it there indefinitely. Placing full load on your GPU at the same time during the test is also recommended. Keep in mind, if you are using your computer the fan will spin up if needed for additional cooling. You should expect the fan go up to its maximum speed during the test, it is not in of itself an indication of a negative result. Make sure to have the computer plugged in, fully charged and on a proper surface. A desk or other flat surface should be fine. Exceptions would include the top of a refrigerator since it has insulation just underneath the metal exterior or any surface that is heated by any means such as a dryer or other appliance.
(The temps to follow are in ºF)
Run the test for up to 1 hour. If the case of the computer breaks 93 degrees your unit is likely affected. Expect the unit to even possibly reach temps approaching and exceeding 100º, if this happens immediately abort the test. Also look for the processor temp shooting up to around 180 in the first 30 seconds and the fan spinning up right away. Typically on a properly functioning unit the temperature of the case will end up being somewhere in the neighborhood of 88-91º. If this test is preformed in a room with a normal ambient room temperature of about 68 degrees. Even after an hour the case of the computer should not be significantly hot, just warm to the touch. On a normally operating unit the fan will start to kick in within 90 seconds or so and may not reach full speed even after several minuets.
At one point the case of my computer actually reached 95º during normal web browsing.
This is a problem that I have had successfully corrected twice by reapplication of thermal paste. The first time was on a machine produced prior to may and the second was after a logic board was replaced at the repair depot. (I suspect the inventory turnover is lower for boards than whole computers resulting in a board from the initial production run being installed in my computer.)
If you forget everything I just wrote remember this. #1 if you are using your computer hard enough the fan will end up running at high speed at some point. #2 This problem is not in any way related to the design of the MacBook Pro, or its use/application. #3 This mostly not a problem of the CPU being too hot; these Sandy Bridge CPUs are rated for 212ºf and will routinely be in the neighborhood of 200º, this is hotter than other chips but well within design limits. #4 I have done everything in my power to make sure that this problem has been corrected and I have every logical and evidenced based reason to believe it has been resolved in machines produced after may. #5 This is not an Apple acknolidged issue. Technicians will tell you that there is no problem because these higher temps are normal and within operating limits and if they weren't the machine would shut itself off. (This is a bit extreme; just like a lot of other devices such as electronics, toaster ovens and space heaters with thermal overload protection this automatic shutoff is intended to occur when damage or risk of fire is imminent because the device is WAY outside of normal operating paramaters.) They will also not tell you when asked what these limits are, that they know what they are or in some cases that such figures they even exsist.
I stake my personal and professional reputation on the accuracy of my findings, it is my job as a private consultant to help my clients to resolve complicated and expensive issues just like this one.
Bottom line if you are having a problem and Apple won't fix it on warranty don't ditch your machine, just pay to have it done yourself. In most cases you can pay have it done at the Apple store. It will probably cost you less than 100.00, and it will not void your warranty as long as the work is done by Apple certified technician. It will be well worth it; after all in spite of this MacBook Pro's are hands down the best portable computers on the market, with an industry leading warranty and support to back it up. On it's worst day Apple's service and support is better than any computer/ consumer electronics company, even on its best day.
I hope this helps to clarify this issue! I also hope it will help anyone affected to resolve the problem instead of resorting to a refund and settling for something else.hello all
you can try this:
Go to system preferences > settings > built in display > see bottom of window.
check "show mirroring options in the menu bar when available". then click "airplay display" > and select your device.
That's what happened to my MBP - 15-inch, Late 2011 model. -
I know this question has been asked before. My problem is similar to what is mentioned here but I hope someone can explain the error log attached below and hopefully I'm able to find a DIY solution without much cost.
I'm using a early 2011 MBP with Yosemite installed. Not too long ago, I manually upgraded my hard disk to a OWC SSD.
Recently my MBP screen went into white blank screen AGAIN while I was working on a python script which crawls the web with about 10 threads. I used to run this same script without *much* problems before yosemite (ie: i encounter the same problem with Mavericks but not so frequent. I never install mountain Lion before so I can't comment on that. I came from Snow Leopard to Maverick and Yosemite). Other times, my MBP will go into the same white blank screen while doing other misc stuff and this usually doesn't involved me watching any HD video.
A couple of solutions that get my MBP up and running are:
1) I hard shutdown and bootup my MBP. After the apple logo it freezes at the white blank screen. While it stays in the white screen, I will unplug my power adapter and wait for my battery to drain out completely. Once the battery is completely drained out, I will plug in my power adapter and I'm definitely able to boot up my MBP without any problem the first time. I did the same and thus I'm able to post this question.
2) Bootup into safe mode and restart. It works once
3) I have also disabled dynamic switching of graphics card but that didn't work.
Below is my error report. I don't quite understand it. I hope someone explain to me?
Wed Nov 26 23:00:48 2014
*** Panic Report ***
Machine-check capabilities: 0x0000000000000c09
family: 6 model: 42 stepping: 7 microcode: 40
signature: 0x206a7
Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7fa25f70af
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7fa25f70af
IA32_MC3_MISC(0x40f): 0x000000000003ffff
panic(cpu 0 caller 0xffffff802161f12a): "Machine Check at 0xffffff7fa25f70af, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010bd43000, CR3: 0x0000000018e1e03e, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000040, RCX: 0xffffff814f6e042c, RDX: 0xffffff814f6e0340\n" "RSP: 0xffffff812ae23898, RBP: 0xffffff812ae238d0, RSI: 0x0000000000000004, RDI: 0xffffff812b337fd8\n" "R8: 0x0000000000000040, R9: 0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff812b337eec\n" "R12: 0x0000000000000012, R13: 0xffffff812b2d7fd8, R14: 0x0000000000000040, R15: 0xffffff812b2d7fec\n" "RFL: 0x0000000000010202, RIP: 0xffffff7fa25f70af, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:168
Backtrace (CPU 0), Frame : Return Address
0xffffff81034d5cf0 : 0xffffff802153a811
0xffffff81034d5d70 : 0xffffff802161f12a
0xffffff81034d5ed0 : 0xffffff802163acef
0xffffff812ae238d0 : 0xffffff7fa25f91ec
0xffffff812ae23920 : 0xffffff7fa25fbd85
0xffffff812ae23940 : 0xffffff7fa25fc241
0xffffff812ae23990 : 0xffffff7fa22bd0bb
0xffffff812ae239d0 : 0xffffff7fa22bfcb4
0xffffff812ae23aa0 : 0xffffff7fa22c5190
0xffffff812ae23ac0 : 0xffffff7fa22c50dd
0xffffff812ae23ad0 : 0xffffff8021ad8008
0xffffff812ae23b30 : 0xffffff8021b01c92
0xffffff812ae23b60 : 0xffffff8021b02859
0xffffff812ae23bc0 : 0xffffff8021b00003
0xffffff812ae23d00 : 0xffffff80215ea517
0xffffff812ae23e10 : 0xffffff802153e91c
0xffffff812ae23e40 : 0xffffff80215235a3
0xffffff812ae23e90 : 0xffffff8021533e8d
0xffffff812ae23f10 : 0xffffff802160a142
0xffffff812ae23fb0 : 0xffffff802163ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[917971EF-5947-3DF5-BB9F-D353D05C0484]@0xffffff7fa229b000->0xffffff7fa2310fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@0xffffff7fa2290000
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa25ef000->0xffffff7fa2629fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7fa1d24000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000021200000
Kernel text base: 0xffffff8021400000
__HIB text base: 0xffffff8021300000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 44905012498
last loaded kext at 7194739946: org.virtualbox.kext.VBoxNetAdp 4.3.12 (addr 0xffffff7fa4795000, size 28672)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.3.12
org.virtualbox.kext.VBoxNetFlt 4.3.12
org.virtualbox.kext.VBoxUSB 4.3.12
org.virtualbox.kext.VBoxDrv 4.3.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 267.0
com.apple.driver.AGPM 100.14.37
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 267.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.AMDRadeonX3000 1.2.8
com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleLPC 1.7.3
com.apple.kext.AMD6000Controller 1.2.8
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.CoreStorageFsck 471
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOSurface 97
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Hi all, I had many problems with the GPU of my Early 2011 MacBook Pro and the MLB was replaced three times so far. The first time was about a year ago and I went to an authorised retailer and not to an Apple Store. They first incorrectly diagnosed the problem and told me that they had to replace the hard drive. After that, they still did not really find the problem but said that the MLB had to be replaced, which I did given that my computer was only two years old and running fabulously. About a month later the problem reappeared and the MLB was replaced again, this time by using the 3-months guarantee of the MLB. The first time I had to pay. A few weeks ago I again had problems (the computer was very hot and fans were running at maximum speed most of the time although I was running only Mail and Preview). I'm, I took it directly to the Apple Store and after about five minutes of looking at it they decided to replace in the MLB for free. There is no official replacement program but I think Apple has now recognised the issue and they don't charge you anything if you had the issue before (they call this a repeat repair). So good luck if you haven't solved your problem yet. If the problem reappears there should be no problem.
-
2011 MacBook Pro Constantly Crashing
Hi guys,
So I have a mid 2011 MacBook Pro. Up until recently it has worked great, only the occasional app crash here and there. But lately various apps (especially safari) have started crashing all the time. Now, not only do apps frequently crash, the whole computer crashes, several times a day! What happens is I will be going about my business on my laptop and everything seems to be working fine, then out of nowhere it will abruptly shut off and restart without warning. When it restarts I am greeted with the grey screen that says "Your computer restarted because of a problem etc. etc." and then turns back on.
After going through and trying all the "standard" diagnostics such as resetting PRAM and verifying and repairing disk permissions without success, I am left without any idea what to do. Browsing online forums like this only yields a hundred different people with a hundred different solutions, all for the SAME problem. So I decided to go the more drastic route, making a backup, formatting the hard drive, but manually migrate my documents and files, as well as what I consider my "safe" apps. I did NOT restore from the cloned backup, only copied over important files as well as my safe apps, because obviously restoring everything would put my computer back in its original "bad" state. This has not fixed the problem. I still am having frequent crashing of apps such as safari, as well as the entire computer crashing.
Here is the log of one of the most recent computer crashes:
Interval Since Last Panic Report: 180200 sec
Panics Since Last Report: 4
Anonymous UUID: xxxxx175B-6E15-2D0C-3082-xxxxxxxxxxxx
Thu Feb 21 00:32:31 2013
panic(cpu 1 caller 0xffffff800dca27aa): "pmap_pv_remove(0xffffff8020b31400, 0x1c60ca000, 0x1540e7, 0x80000001540e7066, 0xffffff80fe28bda4, 0xfffffe9aac295650): pv not on hash, head: 0xffffff8020ccf100, 0x10e401000"@/SourceCache/xnu/xnu-2050.18.24/osfmk/i386/pmap_internal.h:826
Backtrace (CPU 1), Frame : Return Address
0xffffff80fe28bca0 : 0xffffff800dc1d626
0xffffff80fe28bd10 : 0xffffff800dca27aa
0xffffff80fe28bdd0 : 0xffffff800dca2b65
0xffffff80fe28be20 : 0xffffff800dc66a1c
0xffffff80fe28bf10 : 0xffffff800dc6a8f0
0xffffff80fe28bf40 : 0xffffff800dc18aea
0xffffff80fe28bf70 : 0xffffff800dca5b16
0xffffff80fe28bfb0 : 0xffffff800dcced53
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: iPhone, apple_vendor_id, 0x12a8, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4The crash report I previously posted was actually from yesterday. Here my latest one.
BTW do these constitute "kernel panics"? I have been reading about the concept of a kernel panic, and was thinking that my problem does not qualify as a true kernel panic since when the crash happens, the computer completely reboots spontaneously. It doesn't freeze first or display the message telling me I need to restart my computer.
I do have AppleCare on my computer, but live 2 hour away from the nearest Apple store.
Thanks for any help!
Fri Feb 22 00:18:47 2013
panic(cpu 0 caller 0xffffff80220b7bd5): Kernel trap at 0xffffff802245315e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff801c3af628, CR3: 0x00000000249ff000, CR4: 0x00000000000606e0
RAX: 0xffffff801c3af600, RBX: 0xffffff8036981c00, RCX: 0x0000000000000012, RDX: 0x0000000000000000
RSP: 0xffffff81127c3ca0, RBP: 0xffffff81127c3cd0, RSI: 0x0000000000000000, RDI: 0xffffff8039573c40
R8: 0x0000000000008000, R9: 0x0000000000000000, R10: 0xffffff80226bdc20, R11: 0x00000000ffffff01
R12: 0xffffff801c3af600, R13: 0x0000000000000030, R14: 0xffffff8036981c00, R15: 0x0000000000000002
RFL: 0x0000000000010206, RIP: 0xffffff802245315e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff801c3af628, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81127c3940 : 0xffffff802201d626
0xffffff81127c39b0 : 0xffffff80220b7bd5
0xffffff81127c3b80 : 0xffffff80220ce4ed
0xffffff81127c3ba0 : 0xffffff802245315e
0xffffff81127c3cd0 : 0xffffff7fa2589a7c
0xffffff81127c3d20 : 0xffffff7fa257f85b
0xffffff81127c3d70 : 0xffffff7fa2df6a06
0xffffff81127c3dd0 : 0xffffff7fa2dfdabc
0xffffff81127c3e10 : 0xffffff7fa2dd3176
0xffffff81127c3e40 : 0xffffff7fa3d6f14a
0xffffff81127c3e70 : 0xffffff7fa3d6e5a3
0xffffff81127c3ec0 : 0xffffff7fa3d6ddf7
0xffffff81127c3f10 : 0xffffff7fa3d70195
0xffffff81127c3f30 : 0xffffff8022445daa
0xffffff81127c3f80 : 0xffffff8022445ed9
0xffffff81127c3fb0 : 0xffffff80220b26b7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7fa257c000->0xffffff7fa25a0fff
com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000->0xffffff7fa2de4fff
com.apple.driver.AppleAHCIPort(2.4.1)[5862FD1F-7B54-3DBE-9BD4-7C318F4B7F94]@0xf fffff7fa3d67000->0xffffff7fa3d7ffff
dependency: com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa2672000
com.apple.iokit.IOAHCIBlockStorage(2.2.2)[F7347670-69BC-351F-BC02-A8182FB46FFE] @0xffffff7fa2df5000->0xffffff7fa2e0afff
dependency: com.apple.iokit.IOAHCIFamily(2.2.1)[D3335620-56DB-3A33-B51A-6DADD0F20E87]@0xfff fff7fa2dcf000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7fa257c000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000021e00000
Kernel text base: 0xffffff8022000000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 20907653621104
last loaded kext at 20470961564382: com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1 (addr 0xffffff7fa447c000, size 86016)
last unloaded kext at 20745579769288: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7fa4468000, size 12288)
loaded kexts:
org.pqrs.driver.PCKeyboardHack 9.0.0
org.pqrs.driver.KeyRemap4MacBook 8.0.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
15 inch 2011 Macbook Pro crashing under mild stress
I've been encountering numerous hardware problems with my 15inch 2011 Macbook Pro for the last year. Problems such as the laptop overheating before going into sleep mode when I close the lid (which caused my hard drive to corrupt). My laptop has also become extremely sensitive to being bumped. A slight bump while the machine is in use and it'll give me a ram failure 3 beep code. I've used 3 different sets of ram and it still suffers. And now within the last 2 months my computer seems unable to handle any mild processing. The system will start to slow down significantly when I open more then one tab in my web browser at a time. The system also runs extremely hot under these circumstances with the fans running at high speeds and ultimately leading to a system crash where the screen freezes and all I hear is erratic static noise from the speakers until I force shutdown. I can't even watch 1080p videos on youtube without risking a crash! I am aware of the GPU failure that is currently affecting thousands of 2011 macs that are the same model as mine. I am trying to diagnose if my computer is also encountering GPU failure. The symptoms of my computer are not the same as what others are reporting in the GPU case, but I have no idea what else could be causing it. Any help would be great!
Thanks for your time.If your MBP is experiencing kernel panics, use these instructions and post one:
http://support.apple.com/en-us/ht2546
Without actual temperature readings, one cannot determine if you have an issue with heat. Download iStat menus:
http://bjango.com/mac/istatmenus/
Open Activity Monitor to ALL PROCESSES and set %CPU to display values from high to low. When your MBP gets hot, post images of both for review.
Ciao. -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
WIP: My adventures with 2011 MacBook Pro and Windows 8.1 including seconday HDD
So I've just lost about 3 days of my life trying to install Windows 8.1 (my preferred) operating system on a Late 2011 MacBook Pro.
I feel that I've learnt a lot and hopefully can share my experiences to speed a few of you along the process. This is my own experience please let me know if anything I have documented is not true and I will revise for completeness
What my initial goal was to have a dual HD set up with an SSD running both Mac OSX and Windows 8.1 (via Bootcamp) with a 2ndry HD in places of the optical (DVD) drive for shared storage.
I have tried all/some of the following:
Win 8.1 ISO from the MS site: http://windows.microsoft.com/en-GB/windows-8/create-reset-refresh-media
USB created using Rufus for Bios and EFI boot
DVD created using Windows 8.1 (can't remember how)
Yosemite USB created using: Create a bootable installer for OS X Mavericks or Yosemite - Apple Support
There are 2 main options when installing Windows:
Bios
EFI
Both have different pros and cons, which Im going to try and document here:
Bios
Full driver support via Bootcamp download
Slower (mainly boot time, not by much though)
Not quite as "native" as some may prefer
Limited number of partitions??
EFI
Fast
Native
Does not support video driver properly (no dual screen)
Audio does not work (says Failed to start device)
Here are some random facts I know
Windows DVD will only boot from optical drive when connected internally. If plugged in via external USB it stops at black screen with flashing cursor and doesnt progress
Using 5HT-2a's method on Redit (see below) and the EFI install, I get the Cx0000005 cannot find source media error and cannot install
Hacking the Bootcamp tool to create a Windows 8 ISO with all the drivers works (see link below) but when using it in EFI it crashes repeatedly during install so you never can complete the process (I think this is due to the video drivers) and therefore can't run Bootcamp assistant thus get proper trackpad support
Using lion10's method (below) for tweaking a standard Mac partitioned HD I was able to get past the cannot install Windows error ("windows cannot be installed to this disk. the selected disk is of the GPT partition style") and install Windows using EFI
Best guides/links I have found:
lion10's method:The ultimate way to install Windows 8.x in (U)EFI mode on Apple systems
5HT-2a's method: http://www.reddit.com/r/mac/comments/2fy3be/by_popular_demand_my_better_than_boo tcamp_guide/
skipsizemore's method: Can't install Windows 8 x64 on late 2013 MBP with1TB SSD
Bootcamp drivers 2 versions depending on Mac:
Older Macs: Boot Camp Support Software 5.1.5621
Newer Macs (most 2013+): Boot Camp Support Software 5.1.5640
Bootcamp Assistant Hack for USB creation on older Macs: http://forums.macrumors.com/showthread.php?t=1680652There is an additional parameter required if you are using Yosemite during code signing (-deep I think, but cant remember)What I ended up doing (so far)
I'm not 100% sure of the state of my disk when I got to where I ended up but I had previous completed the GDisk and DISKPART methods from 5HT-2a and lion10's methods. I was using a 128gb SSD
I then decided to start from the top (as I had previous installed Win 8.1 on the original HD using DVD)
So I ran the Yosemite installer (via USB) and used the partition tab in Disk Utility to repartition the disk into 2 partitions, 1 for OSX and 1 (ExFat/NTFS) for Windows
I then booted in Bios (Windows, not EFI) using the Windows 8.1 DVD using the DVD plugged in internally (wouldnt work using USB enclosure)
Installed Windows to the partition I created (probably the 4th one)
After Windows installed, ran the Bootcamp set up program
Reran Yosemite installer and installed Yosemite
Swapped out the optical drive for a larger HD (7200rpm) and formatted it with HFS+ -
Early 2011 MacBook Pro incredibly slow after installing Mavericks
I'm really hoping someone can help me out. As per the subject line, I installed Mavericks on day one (and learned my lesson!).
Since installing Mavericks my MacBook Pro runs incredibly slow. If I open the Mail App and Safari - it almost grinds to a halt. I have the "Memory Clean" App which I now have to run constantly (it appears to help a little) and I try to only launch one app at a time where possible, but it's not really pratical.
As an aside, my MacBook ran really well with Mountain Lion, so there's little doubt to my mind that Mavericks is the culprit.
I'd be eternally grateful for any help & advice :-)
I spotted other people advise running EtreCheck, here are my results:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:54
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (33.32 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)
net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8)
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.bourgeoisbits.cloak.cloakd.plist 3rd-Party support link
[loaded] com.bourgeoisbits.cloak.cloakproxyd.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
Launch Agents:
[loaded] com.amazon.sendtokindle.launcher.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
Boom
PopClip
Caffeine
Fantastical
AppTrap
Dropbox
Alfred 2
Cloak
ScreenFlowHelper
Google Chrome
Internet Plug-ins:
o1dbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.1.4 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
EMusic: Version: EMusic 1.0.0 3rd-Party support link
3rd Party Preference Panes:
AppTrap 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Hazel 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/iWork '09
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Attachment Tamer Helper: Version: 3.1.2 - SDK 10.5 3rd-Party support link
/Users/derricksutton/Library/Mail/Bundles (Disabled)/Attachment Tamer.mailbundle/Contents/Resources/Attachment Tamer Helper.app
Nisus Thesaurus: Version: 1.1 - SDK 10.4 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 266.26 GB
Destinations:
Seagate Expansion Drive [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 10
Oldest backup: 2013-09-21 16:05:10 +0000
Last backup: 2013-12-31 20:05:10 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 266.26 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
28% WindowServer
5% Google Chrome
2% Dock
1% Fantastical
1% hidd
Top Processes by Memory:
135 MB Google Chrome Helper
98 MB mds_stores
90 MB Finder
86 MB Google Chrome
61 MB EtreCheck
Virtual Memory Information:
612 MB Free RAM
1.47 GB Active RAM
601 MB Inactive RAM
1.04 GB Wired RAM
523 MB Page-ins
2 MB Page-outsCleanMyMac is probably your problem.
CleanMyMac is crapware.
Crapware is anything that purports to "optimize", "clean", "accelerate", "monitor", or "protect" your Mac. These apps are unnecessary, poorly written, overpriced (if they were free, they'd still be overpriced), and harmful. The people who sell this stuff know this, but they keep selling it because people keep buying it. They can damage your OS and be difficult to uninstall.
I would try to uninstall it, but if that fails, you may have to erase your HD and do a clean install. -
2011 MacBook Pro, 64 bit i7 quad core, upgraded to Lion OSx, Bootcamp installed with Windows 7, wanting to install Windows 8 (don't ask), tried downloading/installing bootcamp 5.0.5033 (both on the mac/windows partitions (actually using a parallel to run Windows)), error message something similar to bootcamp doesn't support this Windows
So the question is am I doing something wrong? Should I just try and install windows 8 through my windows 7 partition and see if I can use the bootcamp 5.05033. Or do I solely have to use the bootcamp to install Windows 8? I'm not too familiar with bootcamp and how it runs.if you're using parallels and full bootcamp then you're making it 100% more troublesome for youself then it needs to be
bootcamp is running windows directly on the hardware this give full memory and cpu and 3d video game power
running windows in parallels is running a virtual machine where one can't run powerful games and the like but one can have it in a window and change fast between osx and windows
parallels as the only virutal machine (as far as I know) support not have the operating system as a file on the osx harddisk but can access a bootcamp parition as virtual machine but without the benefits bootcamps provides
it's a service parallels provide for those who want both to play games in normal bootcamp and sometimes use windows in a virutal machine
just install it like a normal virtual machine and you need not worry about bootcamp drivers and the likes
plus it would mean that the windows part would be a part of the timemachine bacup of osx
which it is not when it's in bootcamp -
Late 2011 MacBook Pro 15 - Slow and Freezes
Good Morning.
This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
Additonal information:
When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
The anti virus was also added post repair to look for any thing malicious.
Help please.
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 10:28 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:23:32
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
DirectorShockwave: Version: 11.6.5r635 [Click for support]
JavaAppletPlugin: Version: Unknown Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 30
Oldest backup: 2015-03-12 17:13:32 +0000
Last backup: 2015-04-27 11:14:11 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 138.43 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% fontd
0% SophosUIServer
0% taskgated
0% InterCheck
Top Processes by Memory: ℹ️
819 MB com.apple.WebKit.WebContent(7)
785 MB kernel_task
180 MB SophosScanD
164 MB InterCheck
147 MB SophosAntiVirus
Virtual Memory Information: ℹ️
11.00 GB Free RAM
5.19 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 10:02:50 AM Self test - passed
Apr 26, 2015, 08:15:18 AM /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]"This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
That recall is not just for the Retina model:
From:
https://www.apple.com/support/macbookpro-videoissues/
Affected Models
MacBook Pro (15-inch Early 2011)
MacBook Pro (15-inch, Late 2011)
I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
There is an issue in retina MBPs and Yosemite:
http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
"Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
"Does "disk warrior" report anything that the apple store test would not?"
The Apple Store would run the Apple System Diagnostic (ASD).
Re:
http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
Then you can hand the genius the MBP and say, "This is what happens."
Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. -
Late 2011 MacBook Pro can't boot after Yosemite install
After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 2:16:55 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 431
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Western Digital My Book 1140 2 TB
EFI (disk2s1) <not mounted> : 210 MB
MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 784 MB
Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
Recovery HD (disk2s5) <not mounted> [Recovery]: 650 MB
MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
Recovery HD (disk2s7) <not mounted> [Recovery]: 650 MB
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
/Volumes/MBPClone/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
[not loaded] com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.transcend.TSTRIMHandlerHelp.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.50917.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 10.1.13 [Click for support]
Scorch: Version: 6.2.0 [Click for support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Perian [Click for support]
WDQuickView [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
MBP Backup [Local]
Total size: 299.73 GB
Total number of backups: 20
Oldest backup: 2013-03-14 16:58:24 +0000
Last backup: 2014-02-25 16:24:25 +0000
Size of backup disk: Excellent
Backup size 299.73 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
5% WindowServer
3% mds
0% AppleSpell
0% fontd
0% mds_stores
Top Processes by Memory: ℹ️
249 MB mds_stores
150 MB Finder
116 MB Dock
116 MB Spotlight
73 MB ocspd
Virtual Memory Information: ℹ️
801 MB Free RAM
1.59 GB Active RAM
785 MB Inactive RAM
1.09 GB Wired RAM
2.01 GB Page-ins
446 KB Page-outs
Diagnostics Information: ℹ️
Mar 24, 2015, 01:44:49 PM Self test - passed
Mar 22, 2015, 10:30:37 PM /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ashDrive Partition and Format
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1. -
2011 Macbook Pro Overheating *VIDEO*
Well, I must say that I am really disappointed with the current 2011 Macbook pro lineup. This was my first Mac, I must say that I was really excited to finally own one. As I started using it, I noticed how hot the laptop was getting and how loud the fans were. While I was typing a simple E-mail, my palms were getting really hot and was a very uncomfortable feeling. I've been around friends who have own previous models and all have been very quiet and also fairly cool.
I started to get curious so I started reading the temps and it was a staggering 90c degrees! This was just while web browsing, having iTunes loaded and just doing normal day to day stuff. I immediately went online and did a Google search for "2011 Macbook Pro Overheating". I come to find out that it is a common problem. What was most disappointing to me was the fact that Apple is fully aware of this problem and has disabled Turbo Boost on the 13.3" Core i7 while running Bootcamp. So technically speaking, your better off buying the Core i5 model as it will run faster.
I decided to return the laptop, I feel it's deceiving to buy a product that really doesn't perform at it's full potential (It's like buying a Ferrari and only be able to go 60MPH). My batter life was also terrible, I was lucky if I got 3.5 hours under normal web browsing. I think this had a lot to do with the fact that the fan kept spinning at full speed every 2 minutes.
I hope this post doesn't come off as a flame, but rather constructive criticism on Apple's design to improve their products. I truly believe that Apple needs to redesign their Macbook Pro lineup to accept modern processors that run a lot hotter compared to when the Macbook Pro was first introduced. The fact that it has no ventilation in the bottom like every computer out there poses a huge problem with newer processors. I understand the aesthetics portion of the design, but I would much rather have a few small vent holes to keep the processor running cool and maintain a longer life for the hardware.
Lastly, before anyone say's that I got a "defective" one I want to say that this was my 2nd 2011 Macbook Pro as the first one was returned due to the same problems. Here is my video of my experience - http://www.youtube.com/watch?v=6_azMBStJnYI am having a similar problem. Bought MacBook Pro 17" 16 months ago and after about 9 months, routinely, daily, but no particular time I got a black screen suddenly.
(This is running Windows 7 all the time.)
So daily it has been doing this except for a 3 week visit to Europe ... weird. Yet while in Europe no change in usage. Software or hardware. Except that in US I have it plugged often into a bigger monitor. And sometimes have lid closed but not for the past month while being back.
Return to US and within 2 weeks, suddenly black screen of death anytime during the day, keyboard in use or not.
Called Apple finally yesterday ... they need to know if it happens under Apple IOS. No idea. So for 1 1/2 days ran Apple and did nothing! No black screen.
But what I have noticed is that when it does go black the bodyis HOT!!! Especially between the screen hinge and F keys to the left.
Today I did two more things ... installed gotomypc to see if when it goes black if the laptop is functional, just dead video. I will try to remote in when it goes "dead".
Also I put a load of coins on the laptop where it gets hot to absorb the heat and do they ever!
One thing ... the first time I ever saw this black screen symptom it RECOVERD after 3-4 seconds and gave off an error message like
“Display driver stopped responding and has recovered” error.
So based on researching this, it sounds like the video card needs replacing OR a driver update OR a bath in cold water?
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How can I use brandon grotesque font in muse?
Hi, I wanted to use brandon grotesque font in muse as it is a web font in typekit, but i cannot find it in the "web fonts' section in Muse, how can i bring it from Typekit to Muse?
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We put a filter on a web app that logs each time a request is made to any URL pattern (e.g., /*). We noticed that it logs periodically (say once a minute). Does WL ping each web app to see if they are still up
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Select only numbers from database
Hi All, I need to retrieve numerical data's from the database. Data base table has both numerical and text values. now I want to retrieve only numerical data's. Can any one help me on this, Thanks and helps will be appreciated.
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Need to create z bapi for sales order creation
Hi We are having some showrooms which are running on some other platform. All their sales files come to us through net. so we have to upload all those sales in SAP. So I want to know whether we can create a Bapi like "create_sales_order_from_data2".