2011 MBP randomly shutting down. Please Help.
Please help, my computer has shut down twice and restarted with the message "your computer restarted because of a problem..."
This is the error report that came up with restart.
Interval Since Last Panic Report: 26859 sec
Panics Since Last Report: 1
Anonymous UUID: B3726706-FAD6-5761-4D6B-A1D89B3F7762
Fri Nov 23 14:09:11 2012
panic(cpu 7 caller 0xffffff80278b7bd5): Kernel trap at 0xffffff7fa9e808c1, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007ff922011888, CR3: 0x000000000cb5d02e, CR4: 0x00000000000606e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff80375ffce0, RCX: 0xffffff80341e5208, RDX: 0xffffff803676eaa8
RSP: 0xffffff80a7503cb0, RBP: 0xffffff80a7503cd0, RSI: 0x0000000080000000, RDI: 0xffffff80355d82c0
R8: 0x0000000000000000, R9: 0xffffff809b794708, R10: 0xffffff8092f7e001, R11: 0x0000000000000001
R12: 0xffffff8037294740, R13: 0xffffff80930a2000, R14: 0xffffff80355d82c0, R15: 0x0000000001c73000
RFL: 0x0000000000010286, RIP: 0xffffff7fa9e808c1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007ff922011888, Error code: 0x0000000000000000, Fault CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff80a7503950 : 0xffffff802781d626
0xffffff80a75039c0 : 0xffffff80278b7bd5
0xffffff80a7503b90 : 0xffffff80278ce4ed
0xffffff80a7503bb0 : 0xffffff7fa9e808c1
0xffffff80a7503cd0 : 0xffffff7fa9ef9715
0xffffff80a7503d20 : 0xffffff7fa9e6943a
0xffffff80a7503d50 : 0xffffff7fa9e7a81f
0xffffff80a7503d80 : 0xffffff7fa9e7a7db
0xffffff80a7503da0 : 0xffffff7fa9e76441
0xffffff80a7503dd0 : 0xffffff7fa9ec28cd
0xffffff80a7503df0 : 0xffffff7fa9e74cb0
0xffffff80a7503e20 : 0xffffff7fa9e74d27
0xffffff80a7503e40 : 0xffffff8027c64195
0xffffff80a7503e60 : 0xffffff8027894496
0xffffff80a7503e80 : 0xffffff8027820aed
0xffffff80a7503eb0 : 0xffffff8027810448
0xffffff80a7503f00 : 0xffffff802781961b
0xffffff80a7503f70 : 0xffffff80278a5b16
0xffffff80a7503fb0 : 0xffffff80278ced53
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7fa9e5d000->0xffffff7fa9ea3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa7eaf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa840c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa83c9000
com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7fa9eaf000->0xffffff7faa27cfff
dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7fa9e5d000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa7eaf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa840c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa83c9000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000027600000
Kernel text base: 0xffffff8027800000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 11317598473069
last loaded kext at 9635222601254: com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1 (addr 0xffffff7faa43b000, size 86016)
last unloaded kext at 11239869890132: com.apple.iokit.IOUSBMassStorageClass 3.5.0 (addr 0xffffff7faa42a000, size 69632)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleMuxControl 3.2.11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
I have the same pb with my MBP 2011
Interval Since Last Panic Report: 254171 sec
Panics Since Last Report: 1
Anonymous UUID: 8C0021E8-2672-33D0-2C51-857FF5D83CF4
Sun Nov 25 18:01:27 2012
panic(cpu 0 caller 0xffffff8007cbff3e): "Error 4 trying to transition CPU 1 to OFF"@/SourceCache/xnu/xnu-2050.18.24/osfmk/i386/acpi.c:182
Backtrace (CPU 0), Frame : Return Address
0xffffff8087a1bc70 : 0xffffff8007c1d626
0xffffff8087a1bce0 : 0xffffff8007cbff3e
0xffffff8087a1bd40 : 0xffffff7f899ee053
0xffffff8087a1bd70 : 0xffffff7f899f14ea
0xffffff8087a1bd90 : 0xffffff800805a97e
0xffffff8087a1bde0 : 0xffffff8008075d32
0xffffff8087a1be20 : 0xffffff800803c36e
0xffffff8087a1be60 : 0xffffff8008036962
0xffffff8087a1beb0 : 0xffffff80080403f4
0xffffff8087a1bef0 : 0xffffff80080404cf
0xffffff8087a1bf30 : 0xffffff8008045daa
0xffffff8087a1bf80 : 0xffffff8008045ed9
0xffffff8087a1bfb0 : 0xffffff8007cb26b7
Kernel Extensions in backtrace:
com.apple.driver.AppleACPIPlatform(1.6)[4F08531B-7E5A-3604-924A-8769CF53458B]@0 xffffff7f899e4000->0xffffff7f89a3afff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f881f2000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f882af000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 1281247811672
last loaded kext at 203196072277: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f89f9b000, size 229376)
last unloaded kext at 146106514290: org.tgwbd.driver.ElliottForceLegacyRTC 1 (addr 0xffffff7f88d86000, size 8192)
loaded kexts:
org.tgwbd.driver.NullCPUPowerManagement 1.0.0d2
es.osx86.driver.EvOreboot 1.0.3
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 4 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d81, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
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My daughter has a recent 13" MBP running 10.6.2. Lately, since the 10.6.2 upgrade, the machine has taken to randomly shutting down. There doesn't seem to be a pattern. This evening she lost a couple of hours of work because of this (and not saving often enough). Has anyone else experienced this? I haven't found much on the forum.
Rick.I agree with previous posts.
I was having similar issues and here's what I did:
-download the combo 10.6.2
-repair permissions
-update 3rd party applications (i.e. Flash)
-repair permissions and verify disk to be sure (again)
-reset PRAM
-restart
-reset SMC
-also did a hardware test from the Apple Care Tech Tool
Sounds like paranoia but all of my issues were frustrating - kernel panics, application running slowly, random restarts, hot temps, fans 6000+ RPMs, iDVD, CPU spikes, slow start and shut down, etc.
As of now, no issues and everything is running smoothly. Actually, SL is running faster than ever before. Flash websites are operating fine.
Hope this helps for anyone else.
Message was edited by: TKNY77
null -
MBP randomly shuts down without warning
Lately my MBP has been randomly shutting down when not plugged in to charger.
No warning, battery isn't low (usually about 50% charge), and the machine just turns off completely and won't turn back on until I plug it back in.Here's what that shows (not sure what to look for):
Battery Information:
Model Information:
Serial Number: SMP-bq20z951-394e-1382
Manufacturer: SMP
Device name: bq20z951
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 2720
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4208
Health Information:
Cycle count: 26
Condition: Good
Battery Installed: Yes
Amperage (mA): 1210
Voltage (mV): 11950
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 30
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes -
MBP randomly shuts down when on power
The last couple of days I have experienced several times that my macbook pro suddenly shuts down while I am working. I have read about others experiencing the same problem while running the MBP on battery, but I am running on power.
Two months ago I got new battery and main board because of a short circuit when I pushed the power button.
Any ideas what to do?
It is to early to say, but I suspect it may have something to do with my airport express, because every time the MBP have shut down, its while I have streamed music from iTunes to airport express.
I am using a 6 months old Macbook Pro with Mac OS 10.5.4You might try to reset the SMC (System Management Controller) and/or PRAM (Parameter Random Access Memory). Mac OS X: What's stored in PRAM?
The SMC controls some of the sleep functions. -
When unplugged my MBP randomly shuts down and won't start up again
When my MBP is unplugged it randomly shuts off and won't restart. To get it to boot up again I have to plug it in.
Today I was using my computer for about 15 minutes unplugged and it just shut down by itself. I was right in the middle of typing something and it just cut out. The other weird thing is I don't get a low battery warning, nothing, it just shuts down.
Then I press the power button to restart and I get nothing. Even when I pull the battery out and put it back in nothing. I pressed the battery level button and it blinked rapidly on the lowest 2 lights. Keep in mind I was using my computer unplugged for only 15 minutes immediately after unplugging it from the wall after it had been charing for 15+ hours.
This makes no sense. Please help me.
-JacobSounds like a bad battery and/or problem with the PMU (power management unit) and/or memory.
"Half the start up sound" is a bad sign as it means it's failing the normal start up tests (I'd guess a Memory problem)
Reset the PMU and run the Hardware tests from Install DVD1 (hold down d at startup) and see what it reports. -
I have had my MBP for a year now and everything has been working great until recently. About a week ago it randomly shut off while I was on the internet. The battery was about 60% full and I just thought it did this because it got too hot. Today the same thing happened, however, this time it was not hot. I tried starting it back up 3 times and every time it shut down during start up. Any ideas on what might be going on here and how to fix it?
Any help would be much appreciated!
Thanks
MacBook Pro Mac OS X (10.4.9)Hi,
Does it happen only on battery ?
If it occurs, contact your nearest CMAA for an exchange, maybe your battery is one of the Sony's Burning series -
My iMac 27" shuts down please HELP
hello my iMac 27 shuts down at intro or when i trying to set it up ,i think its Fan or HDD but not sure , maybe anyone knows where is a problem ?
iMacSafe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions. -
My MBP randomly shuts down after I turn it on.
After I turn on my macbook pro, a few minutes later it shuts itself down and restarts. This happens every time I turn it on. I've tried plugging it in because I thought it might be the battery, but the same thing happens.
My MBP is a mid-2010 13 in.Intel-based Macs: Resetting the System Management Controller (SMC)
-
Satellite m45-2692 System Shut-down Please help!!!!!!!!
I received the Blue screen of Death w/ the message driver_irql_not less_ or equal. I rebooted installed the Latest service pack. It ran well for a day. I receive the mess again rebooted but the system when completely dead. I open and check the memory, wireless NIC, and cpu. I cleaned all areas with compress air. took the battery out. I put everything back together. I was able to restart notebook (nb), however, after approx. two to five minutes nb went blank again. I press the power button but to no avail. I tried power button again system appear to be booting. It lit up and went dead again with only the middle light on the front of the nb staying lit. I know what most of the symbols represent of the front of the nb except that.
Please advise on what to do from this point. This problem exceeds my expertise.
Thanks in advance for your assistance
bdHi
Sounds a little bit like a hardware malfunction. I think about RAM issue but before you would test and replaced the RAM modules I would recommend checking if this is not a software problem.
In such case you will have to reinstall the OS from the Recovery disk. Using this disk everything will be formatted on the HDD and the notebook will be set to the factory configuration!
So if you are some important files on the HDD -> backup it!
If your notebook will not work as it should after the recovery procedure then single components like RAM should be checked
Good luck -
Process: Final Cut Pro [604]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0.3 (192356)
Build Info: ProEditor-192350600~1
Code Type: X86-64 (Native)
Parent Process: launchd [133]
Date/Time: 2014-04-09 06:55:58.525 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 56633 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 20764 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 96E10E10-1B88-4A22-AC69-6911BFD030FE
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000013ba56000
Crashed Thread: 47 BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85aadaea pread + 10
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2 ...le.CoreMedia.ProAppsSupport 0x0000000100299855 FigFileByteStreamRead + 87
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4 ...le.CoreMedia.ProAppsSupport 0x00000001002b4e03 FigAtomStreamAdvanceToNextAtom + 120
5 ...MediaToolbox.ProAppsSupport 0x0000000102434e33 QTMovieFormatReaderCreateFromStream + 19758
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7 ...MediaToolbox.ProAppsSupport 0x000000010243c016 QTMovieFormatReaderCreateFromStream + 48913
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9 ...MediaToolbox.ProAppsSupport 0x0000000102430fac QTMovieFormatReaderCreateFromStream + 3751
10 com.apple.Fig.provider 0x000000011736954e 0x11735b000 + 58702
11 com.apple.Fig.provider 0x00000001173780a6 0x11735b000 + 118950
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19 com.apple.Flexo 0x0000000100bbdb8b -[FFAnchoredMediaComponent _newSourceForTime:offset:range:identifier:effectCount:roles:angleOffset:angleCo unt:clippedByContainer:] + 107
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23 com.apple.Flexo 0x0000000100cef3eb -[FFAnchoredObjectSegmentedVideoSource _newSegmentSourceAtTime:context:offset:range:streamid:] + 1051
24 com.apple.Flexo 0x0000000100ced3d8 -[FFAnchoredObjectSegmentedVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 1144
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26 com.apple.Flexo 0x0000000100883785 -[FFThumbnailRequest recalculateImageMD5:] + 1205
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48 com.apple.Flexo 0x0000000100d3b126 -[FFOutlineView unhandledMouseDown:] + 38
49 com.apple.Flexo 0x0000000100d3d424 -[FFOutlineView mouseDown:] + 68
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54 com.apple.AppKit 0x00007fff867063a7 -[NSWindow sendEvent:] + 5409
55 com.apple.prokit 0x000000010032f987 -[NSProWindow sendEvent:] + 236
56 com.apple.AppKit 0x00007fff8663bafa -[NSApplication sendEvent:] + 4719
57 com.apple.prokit 0x000000010030af48 -[NSProApplication sendEvent:] + 1634
58 com.apple.Flexo 0x00000001008f42e3 -[FFApplication sendEvent:] + 483
59 com.apple.AppKit 0x00007fff865d26de -[NSApplication run] + 474
60 com.apple.prokit 0x000000010030c04b NSProApplicationMain + 267
61 com.apple.FinalCut 0x0000000100001568 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85a84c0a kevent + 10
1 libSystem.B.dylib 0x00007fff85a86add _dispatch_mgr_invoke + 154
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Thread 2:
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1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.progl.framework 0x0000000101b19029 (anonymous namespace)::threadFunc(void*) + 61
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Thread 3: com.apple.flexo.throttled-scheduled-io
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Flexo 0x00000001008a1808 Synchronizable::Wait() + 56
3 com.apple.Fig.provider 0x00000001173892d8 0x11735b000 + 189144
4 com.apple.Flexo 0x00000001008aa60a Thread::RunHelper(void*) + 42
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
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5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 5: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
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Thread 6: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
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Thread 7: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
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Thread 8: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8338beb3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff8337f032 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x000000010178ccdc -[PluginLockPair scanPaths] + 284
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Thread 9: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8338beb3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff8337f032 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x000000010178ccdc -[PluginLockPair scanPaths] + 284
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Thread 10: com.apple.dvdplayback-DDPTask
0 libSystem.B.dylib 0x00007fff85a6bdb6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x000000012454cd67 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x000000012455a310 WinPortServer::ProcessMessages() + 768
3 com.apple.AVCHDPlugin 0x00000001244de753 DDP_Init + 723
4 com.apple.AVCHDPlugin 0x000000012454c570 ST20Thread::Run(PThreadRunParams*) + 32
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Thread 11:
0 libSystem.B.dylib 0x00007fff85a6bd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85a6c3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87c9f902 __CFRunLoopRun + 1698
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7 com.apple.DiscRecording 0x00007fff842d74d1 DRThreadObject::StartRoutine(DRThreadObject*) + 131
8 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 12: com.apple.flexo.player-render (playback)
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8338beb3 -[NSCondition waitUntilDate:] + 399
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Thread 13: com.apple.flexo.time-rate-change-controller
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
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3 com.apple.Flexo 0x000000010075837d TimeRateChangeController::thread_routine(void*) + 61
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Thread 14: com.apple.flexo.worker-thread
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1 com.apple.Flexo 0x00000001009128e0 WorkerThread::Run() + 224
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Thread 15:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.CoreVideo 0x00007fff8379e342 CVDisplayLink::runIOThread() + 804
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Thread 16: com.apple.coremedia.dvvideodecoder
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 ...VideoToolbox.ProAppsSupport 0x0000000101ecb056 H264VideoDecoder_CreateInstance + 114279
5 ...le.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
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7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 17: com.apple.coremedia.dvvideodecoder
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 ...VideoToolbox.ProAppsSupport 0x0000000101ecb056 H264VideoDecoder_CreateInstance + 114279
5 ...le.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 18: com.apple.coremedia.dvvideodecoder
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 ...VideoToolbox.ProAppsSupport 0x0000000101ecb056 H264VideoDecoder_CreateInstance + 114279
5 ...le.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 19: com.apple.coremedia.dvvideodecoder
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 ...VideoToolbox.ProAppsSupport 0x0000000101ecb056 H264VideoDecoder_CreateInstance + 114279
5 ...le.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 20: com.apple.coremedia.scheduledfileio
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 ...le.CoreMedia.ProAppsSupport 0x000000010029df16 FigScheduledFileIOThread + 5109
5 ...le.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 21: com.apple.helium-render-queue-exec-unit-cpu
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de1fef HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 207
4 com.apple.Helium.HeliumRender 0x0000000102dd97de HGRenderExecUnit::RunLoop() + 110
5 com.apple.Helium.HeliumRender 0x0000000102dd9764 StartRenderExecUnitFunc(void*) + 20
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 22: com.apple.helium-render-queue-exec-unit-cpu
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de1fef HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 207
4 com.apple.Helium.HeliumRender 0x0000000102dd97de HGRenderExecUnit::RunLoop() + 110
5 com.apple.Helium.HeliumRender 0x0000000102dd9764 StartRenderExecUnitFunc(void*) + 20
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 23: com.apple.helium-unit
0 libSystem.B.dylib 0x00007fff85a6bdc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85a7140d pthread_mutex_lock + 469
2 com.apple.Helium.HeliumRender 0x0000000102e7dd82 hg_pthread_loop(void*) + 98
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 24: com.apple.helium-unit
0 libSystem.B.dylib 0x00007fff85a6bdc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85a7140d pthread_mutex_lock + 469
2 com.apple.Helium.HeliumRender 0x0000000102e7dd82 hg_pthread_loop(void*) + 98
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 25: com.apple.helium-unit
0 libSystem.B.dylib 0x00007fff85a6bdc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85a7140d pthread_mutex_lock + 469
2 com.apple.Helium.HeliumRender 0x0000000102e7dd82 hg_pthread_loop(void*) + 98
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 26: com.apple.helium-unit
0 libSystem.B.dylib 0x00007fff85a6bdc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85a7140d pthread_mutex_lock + 469
2 com.apple.Helium.HeliumRender 0x0000000102e7dd82 hg_pthread_loop(void*) + 98
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 27:
0 libSystem.B.dylib 0x00007fff85a6bd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85a6c3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87c9f902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87c9ed8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff87c9eb16 CFRunLoopRun + 70
5 com.apple.qmaster.do 0x0000000129151461 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 187
6 com.apple.AECore 0x000000011773e49f aecore::CThread::runThread() + 35
7 com.apple.AECore 0x000000011773c470 threadProc(void*) + 9
8 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 28: com.apple.helium-texture-finish
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102e63c27 textureFinishThread(void*) + 183
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 29: com.apple.helium-render-queue-exec-unit-gpu
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de1fef HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 207
4 com.apple.Helium.HeliumRender 0x0000000102dd97de HGRenderExecUnit::RunLoop() + 110
5 com.apple.Helium.HeliumRender 0x0000000102dd9764 StartRenderExecUnitFunc(void*) + 20
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 30: com.apple.helium-render-queue-pbo-readback-unit
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de3920 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
4 com.apple.Helium.HeliumRender 0x0000000102dd84f5 StartPBOExecUnitFunc(void*) + 85
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 31: com.apple.helium-render-queue-pbo-readback-unit
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de3920 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
4 com.apple.Helium.HeliumRender 0x0000000102dd84f5 StartPBOExecUnitFunc(void*) + 85
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 32: com.apple.helium-render-queue-exec-unit-gpu
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de1fef HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 207
4 com.apple.Helium.HeliumRender 0x0000000102dd97de HGRenderExecUnit::RunLoop() + 110
5 com.apple.Helium.HeliumRender 0x0000000102dd9764 StartRenderExecUnitFunc(void*) + 20
6 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 33: com.apple.helium-render-queue-pbo-readback-unit
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de3920 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
4 com.apple.Helium.HeliumRender 0x0000000102dd84f5 StartPBOExecUnitFunc(void*) + 85
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 34: com.apple.helium-render-queue-pbo-readback-unit
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000102ec84ae HGSynchronizable::Wait() + 46
3 com.apple.Helium.HeliumRender 0x0000000102de3920 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
4 com.apple.Helium.HeliumRender 0x0000000102dd84f5 StartPBOExecUnitFunc(void*) + 85
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 35:
0 libSystem.B.dylib 0x00007fff85a6bd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85a6c3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87c9f902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87c9ed8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff87c9eb16 CFRunLoopRun + 70
5 com.apple.QuartzCore 0x00007fff811c07f1 CAOpenGLLayer_render_thread(void*) + 147
6 com.apple.QuartzCore 0x00007fff80fc22d6 thread_fun + 34
7 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 36:
0 libSystem.B.dylib 0x00007fff85aaf932 select$DARWIN_EXTSN + 10
1 com.apple.AECore 0x000000011773e4cc aecore::CThread::runThread() + 80
2 com.apple.AECore 0x000000011773c470 threadProc(void*) + 9
3 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 37: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85aaf932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87cc1468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 38:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 39:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 40:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 41:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 42:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 43:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aaa881 _pthread_cond_wait + 1286
2 Ozone 0x00000001180c3667 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 44: BGTask: FFThumbnailRequestManager
0 libSystem.B.dylib 0x00007fff85a85a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85a85e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85a85aa5 start_wqthread + 13
Thread 45: BGTask: MEBackgroundLoadManager
0 libSystem.B.dylib 0x00007fff85a85a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85a85e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85a85aa5 start_wqthread + 13
Thread 46: BGTask: FFRenderStateTracker Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff85a6bdc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85a7140d pthread_mutex_lock + 469
2 com.apple.Flexo 0x0000000100804f98 -[FFAsset newProvider] + 168
3 com.apple.Flexo 0x0000000100ef8f9f -[FFMediaRef newProvider] + 63
4 com.apple.Flexo 0x0000000100c6c30a +[FFMediaSource(FFMediaSourceUtilities) newSourceForMedia:sourceKey:channelMap:] + 58
5 com.apple.Flexo 0x0000000100bbdb8b -[FFAnchoredMediaComponent _newSourceForTime:offset:range:identifier:effectCount:roles:angleOffset:angleCo unt:clippedByContainer:] + 107
6 com.apple.Flexo 0x0000000100a59404 -[FFAnchoredComponent newSourceForTime:offset:range:identifier:effectCount:roles:angleOffset:angleCou nt:clippedByContainer:] + 1508
7 com.apple.Flexo 0x0000000100a5142c -[FFAnchoredObject newCompositedSourceForTime:offset:range:identifier:effectCount:clippedByContain er:container:bgSource:bgOffset:bgIdentifier:bgRange:numberOfRows:numberOfCols:an gle:roles:angleOffset:angleCount:] + 380
8 com.apple.Flexo 0x0000000100aab951 -[FFVideoSegmenter newSourceForTime:offset:range:identifier:effectCount:audioAngle:videoAngle:toLa ne:showOnlyObjects:roles:angleOffset:angleCount:clippedByContainer:] + 7137
9 com.apple.Flexo 0x0000000100cef3eb -[FFAnchoredObjectSegmentedVideoSource _newSegmentSourceAtTime:context:offset:range:streamid:] + 1051
10 com.apple.Flexo 0x0000000100ced3d8 -[FFAnchoredObjectSegmentedVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 1144
11 com.apple.Flexo 0x0000000100f0d9a6 -[FFMCSwitcherVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 118
12 com.apple.Flexo 0x000000010071d276 -[FFHeBlendEffect simplifiesToPassThruAtTime:forInputSource:sampleDur:context:channelOffset:] + 726
13 com.apple.Flexo 0x000000010076f17c -[FFSourceVideoEffect getPassThruAtTime:offset:sampleDur:context:channelOffset:] + 380
14 com.apple.Flexo 0x000000010076f469 -[FFSourceVideoEffect _newUncachedSubRangeMD5InfoForSampleDuration:atTime:context:] + 617
15 com.apple.Flexo 0x000000010076f800 -[FFSourceVideoEffect newSubRangeMD5InfoForSampleDuration:atTime:context:] + 448
16 com.apple.Flexo 0x000000010077300c -[FFSourceVideoEffect _calcValueForKey:ep:sourceCount:atTime:sd:context:md5s:md5sIdeal:inputTimeZeroL ocations:inputCost:inputOringFlags:inputAndingFlags:constantOverSubRange:localFu llRange:localSubRange:localExtentRange:] + 236
17 com.apple.Flexo 0x0000000100774086 -[FFSourceVideoEffect _calcCompositeSegmentForAllSources:sd:context:inputOringFlags:inputAndingFlags: constantOverSubRange:finalMD5Actual:finalMD5Ideal:localFullRange:localSubRange:i nputCost:timeOffsetForSampleOffset:] + 1158
18 com.apple.Flexo 0x00000001007792b2 -[FFSourceVideoEffect _calcNonPassThrough:atTime:context:costSubSegment:] + 578
19 com.apple.Flexo 0x000000010076f634 -[FFSourceVideoEffect _newUncachedSubRangeMD5InfoForSampleDuration:atTime:context:] + 1076
20 com.apple.Flexo 0x000000010076f800 -[FFSourceVideoEffect newSubRangeMD5InfoForSampleDuration:atTime:context:] + 448
21 com.apple.Flexo 0x000000010071d276 -[FFHeBlendEffect simplifiesToPassThruAtTime:forInputSource:sampleDur:context:channelOffset:] + 726
22 com.apple.Flexo 0x000000010076f17c -[FFSourceVideoEffect getPassThruAtTime:offset:sampleDur:context:channelOffset:] + 380
23 com.apple.Flexo 0x000000010076f469 -[FFSourceVideoEffect _newUncachedSubRangeMD5InfoForSampleDuration:atTime:context:] + 617
24 com.apple.Flexo 0x000000010076f800 -[FFSourceVideoEffect newSubRangeMD5InfoForSampleDuration:atTime:context:] + 448
25 com.apple.Flexo 0x0000000100ced557 -[FFAnchoredObjectSegmentedVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 1527
26 com.apple.Flexo 0x0000000100f0d9a6 -[FFMCSwitcherVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 118
27 com.apple.Flexo 0x0000000100d2d894 -[FFRenderStateTracker _analyzeNextDirtyInRange:] + 4692
28 com.apple.Flexo 0x0000000100d1f66b -[FFRenderStateTracker _calculateRenderStatesOnTask:timeout:] + 171
29 com.apple.Flexo 0x0000000100d1f4ab -[FFRenderStateTracker runBackgroundCalculationTask:onTask:] + 107
30 com.apple.Flexo 0x0000000100860fdb -[FFBackgroundTask main] + 331
31 com.apple.Foundation 0x00007fff8337add0 -[__NSOperationInternal start] + 681
32 com.apple.Foundation 0x00007fff83458bd5 ____NSOQSchedule_block_invoke_2 + 129
33 libSystem.B.dylib 0x00007fff85aa7d64 _dispatch_call_block_and_release + 15
34 libSystem.B.dylib 0x00007fff85a862d1 _dispatch_worker_thread2 + 239
35 libSystem.B.dylib 0x00007fff85a85c08 _pthread_wqthread + 353
36 libSystem.B.dylib 0x00007fff85a85aa5 start_wqthread + 13
Thread 47 Crashed: BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fffffe00835 __memcpy + 149
1 com.apple.motion.TextFramework 0x000000011903f1f1 TXTextLayout::deleteKernings(unsigned int, unsigned int) + 65
2 com.apple.motion.TextFramework 0x000000011902ba1c TXTextInput::resetState() + 124
3 com.apple.motion.TextFramework 0x000000011902bb07 TXTextInput::rebuildTextFromBehavior() + 39
4 com.apple.motion.TextFramework 0x000000011902c632 TXTextInput::updateLinkedObjects() + 514
5 com.apple.Motion.effect 0x0000000117944470 -[FFMotionEffect initSceneNodesOrChannelsFromSavedEffectValues:scene:isInitSceneNode:] + 1142
6 com.apple.Motion.effect 0x000000011794d77b -[FFMotionEffect _makeLoadedDocReady] + 473
7 com.apple.Motion.effect 0x00000001179460c3 -[FFMotionEffect _backgroundLoadDocument:onTask:] + 562
8 com.apple.Motion.effect 0x000000011796b37b -[MEBackgroundLoadManager _backgroundTask:onTask:] + 418
9 com.apple.Flexo 0x0000000100860fdb -[FFBackgroundTask main] + 331
10 com.apple.Foundation 0x00007fff8337add0 -[__NSOperationInternal start] + 681
11 com.apple.Foundation 0x00007fff83458bd5 ____NSOQSchedule_block_invoke_2 + 129
12 libSystem.B.dylib 0x00007fff85aa7d64 _dispatch_call_block_and_release + 15
13 libSystem.B.dylib 0x00007fff85a862d1 _dispatch_worker_thread2 + 239
14 libSystem.B.dylib 0x00007fff85a85c08 _pthread_wqthread + 353
15 libSystem.B.dylib 0x00007fff85a85aa5 start_wqthread + 13
Thread 48:
0 libSystem.B.dylib 0x00007fff85aa6a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85aa68f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff85aa6863 usleep + 57
3 com.apple.AppKit 0x00007fff867583a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
4 com.apple.Foundation 0x00007fff83352114 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 49:
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
2 com.apple.CoreVideo 0x00007fff8379ede6 CVDisplayLink::waitUntil(unsigned long long) + 252
3 com.apple.CoreVideo 0x00007fff8379e2a2 CVDisplayLink::runIOThread() + 644
4 com.apple.CoreVideo 0x00007fff8379dfe3 startIOThread(void*) + 139
5 libSystem.B.dylib 0x00007fff85aa4fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff85aa4e89 thread_start + 13
Thread 50: com.apple.flexo.player-render (playback)
0 libSystem.B.dylib 0x00007fff85a6bdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff85aaa772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8338beb3 -[NSConditionAlso, I suggest you update your software.
Russ -
My late 2011 15 inch mbp screen shuts down and don't turn on
My late 2011 15 inch mbp screen shuts down and don't turn on. Sometimes goes down after it gets in the sleep mode but another times it goes down when i'm working on it. The battery lights and the magsafe light still work but the screen doesn't respond, i have to shut down the computer and only after a couple of tries to turn it on i the screen wakes up. Also, sometimes when i turn it on the screen gets fragmented, like in the image. Does anyone have any solution? thanks.
Please make a Genius Appointment and take it in for service.
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Discolouration and random shut downs - help!
Hello,
I am having serious problems with my MacBook and right now I am losing faith in Apple, frankly. I am not a troll, and I recently posted a very reasonable post asking for advice which was deleted by the admins without any explanation. What really angers me is that I develop software for this platform, and I have a best-selling novellist calling my application "the biggest advance in writing software since the word processor". Despite this, when I post my grievances (in a very reasonable and calm way) and ask for advice here, my post is deleted.
I bought a MacBook when they first came out. Whithin three weeks, it suffered from discolouration, so I phoned AppleCare and the very helpful folks there agreed to take it in for repair. So, it went in, and three days later (great!), I received it back. Whilst it was in for repair, the engineers also replaced the hard drive, as apparently during their standard tests it was revealed that the one that came with the machine was about to fail - even though it was only two weeks old. I was also disappointed to see that the engineers had chipped the polycarbonate whilst replacing the top-casing and that they had failed to replace the screen bezel, which was also discolouring. On top of this, the new top-casing wasn't fitted properly. Still, I decided to see how things went, as I did not want to be without my computer again.
Three weeks later, my machine was discoloured again, so I phoned AppleCare again. Again, they took it in and I was without my machine for nearly two weeks this time. When I got it back, they had replaced the top-casing (again), the screen bezel and the polycarbonate bottom casing. It looked brand new, so I was happy.
Happy for three weeks, that is. After that, the discolouration returned. Am I the only one who has suffered discolouration repeatedly? Is this still an issue for anyone else? Or have I just been particularly unlucky? I wash my hands, and I don't see that it can be some weird Ph problem, given that my 3-year-old white iBook has no such problems.
Anyway, after two "repairs" with no resolution, I decided to give up and put up with the discolouration. My new machine may look old and dirty, but at least it worked and was generally a joy to use... Until a couple of days ago, that is. Two days ago, I switched on my machine and three minutes later it shut itself down for now reason. I only had Mail and Camino running, nothing else. After that, every time I tried to boot up, it shut down within seconds - it barely even got to the Apple logo.
Is this the random shut down issue I am hearing about?
The only way I could get it up and running was to hold down the power button until it beeped. Once I did that, I verified the hard drive and it did have errors. So I fixed it using the install disk and hoped for the best. But two days later, upon booting up, it shut back down again. So I called AppleCare (who are always brilliant and helpful), and they walked me through resetting my PRAM. I then left my machine on, and other than the fan running more than usual, it seemed okay.
But then, when I booted up my machine this morning, it did nothing. It got to the grey screen, and then I just got lots of coloured vertical lines, nothing more. I tried restarting several times, holding down the power button etc, but nothing helped. Eventually, I just reset the PRAM again, and this managed to get the computer booted.
So now, obviously I am very worried. I thought these shut down issues only happened after start up, but about half an hour ago it happened after having the machine running for three hours. I tried calling AppleCare today but I was on hold for one hour, after which I had to hang up as I had an appointment. Frankly, I have paid £300 for AppleCare, and whilst the AppleCare reps are always great and more than helpful, it is just not good enough to pay this amount of money and then be put on hold for an hour. I have spent my savings on this machine and it looks dirty and old despite being only four months' old, and now it is shutting down randomly on me. I have lost all faith in it. I am upset, and now, to add insult to injury, mods on this forum deleted a post in which I was, if anything, over-complimentary about the way AppleCare have dealt with my issues, and they did so with no explanation. On reflection, perhaps it was the title of that post, so I hope this one will fare better, as checking the terms of agreement I believe I am abiding by them.
I would just like to know if others have suffered from similar issues with their MacBooks, and how they have dealt with them. I would really like a new machine, right now, but I will be reasonable, of course. I think this is a valid question for this forum, and if the mods feel they need to remove this post, I would be very grateful if they could e-mail me and tell me why rather than leaving me feeling like I am being silenced.
Has anybody been able to fix this random shutdown issue without sending it for repair? Have repairs been successful? Is anybody else still suffering from discolouration?
Many thanks in advance for any help and advice. Please let me reiterate: I have spent the past two years dedicating all of my spare time developing a program for OS X, so I am committed to this platform. I am not a troll, just a customer with genuine problems.
Thank you in advance for any advice,
KeithI was in the middle of replying to your previous post when your post disappeared. That was interesting.
Two
days ago, I switched on my machine and three minutes
later it shut itself down for now reason. I only had
Mail and Camino running, nothing else. After that,
every time I tried to boot up, it shut down within
seconds - it barely even got to the Apple logo.
Is this the random shut down issue I am hearing
about?
I would say yes.
The only way I could get it up and running was to
hold down the power button until it beeped.
This throttles the CPUs to 1 GHz. Heat is somehow integral to the problem.
Once I
did that, I verified the hard drive and it did have
errors. So I fixed it using the install disk and
hoped for the best. But two days later, upon booting
up, it shut back down again. So I called AppleCare
(who are always brilliant and helpful), and they
walked me through resetting my PRAM. I then left my
machine on, and other than the fan running more than
usual, it seemed okay.
If the fan is running excessively often and loudly, try resetting the PMU:
http://docs.info.apple.com/article.html?artnum=303319
(This also resets PRAM.)
But then, when I booted up my machine this morning,
it did nothing. It got to the grey screen, and then I
just got lots of coloured vertical lines, nothing
more. I tried restarting several times, holding down
the power button etc, but nothing helped. Eventually,
I just reset the PRAM again, and this managed to get
the computer booted.
There is a bug in 10.4.7 that causes the vertical line problem after PRAM is reset. Once you have reset PRAM, go to Displays, set the screen resolution to anything else, then change it back. This trick writes to PRAM and makes the fix "stick".
Has anybody been able to fix this random shutdown
issue without sending it for repair?
Not that I know of. Some have postponed repair with repeated workarounds like the 1 GHz throttle.
Have repairs
been successful?
Apparently yes. My machine had the heat sink replaced and has not had a problem in the intervening month. Rumor has it that current repairs entail replacing the logic board and heat sink with a newly redesigned combination.
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