2012 macbook pro retina display

i am looking to buy a 2012 macbook pro retina display 13.3" core i5, 8gb ram and 126gb ssd however, have heard that the 2012 macbook retina display models have problems with them, like screen issues, over heating issues, wifi connection issues etc. can anybody cnonfirm these problems are quite common? and if so are there any solutions ot them

Hi alex,
Mostly what we see here are posts from people with problem MBPs, so it seems like a lot, when in reality, it's usually only a small percentage of all those units sold. That said, it does seem like the r models have more than their share of issues, but if it was a majority of them, it would be the first time.
If you get it new, there's a 14 day return policy, 90 days of phone support, and a one year warranty.
EDITED

Similar Messages

2012 macbook pro retina display artifacts on screen when using onboard video

2012 Macbook Pro Retina Display artifacts on screen when using onboard video.
About a month ago I've noticed these strange artifacts (blocky pixelated looking) running vertically down the screen. It first started when using Safari. Then it started to happen all the time. I turned off the auto switch video in preferences, which I'm assuming forces the computer to use the separate video card and the artifacts go away.
On top of that issue I also have had the ghosting issue.
Anyone else have this problem?

artifacts onscreen could mean a faulty gpu. You said by forcing it on inbuilt gpu you do not find this issue highlights that. Do take it in to apple for service and also tell them of your ghosting issue.
There are a few retina owners who have faulty gpus.

New 2012 macbook pro retina display vs macbook pro 6.2 I already own

I already own a Macbook Pro 2010. 6.2. Use it for Photoshop and FCP. Is the new 2012 Retina display Macbook woth investing in a new one?

it's not worth it until the mac you currently have no longer suits your needs. Keep saving until that point.

My mid-2012 Macbook Pro Retina display broke (cracked internally) just by cleaning it. Is the display really this sensitive?!

My mother was using my laptop and meant well by cleaning off her finger prints (which stick pretty well to this display) afterwards. A thumb was pressed against the lower left corner wiping a microfiber cloth back and forth, while resting the other four fingers on the back to prevent the display from swiveling backward. We filed a claim on her insurance, but an appraisal done by a so called "specialist" came to the conclusion that the damage could not have possibly been caused by the above described act. Oh yeah, and this diagnosis was made solely from 2-3 images of the screen itself.

All you can do is take it in and see what Apple says:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

"Servie Battery" Macbook Pro Retina Display

Hi All,
My Mid 2012 Macbook Pro Retina display is giving me a notification saying my battery needs to be serviced. It recently has been acting up a little, where sometimes it doesn't wake from sleep and i have to restart the system to get it to turn on. What exactly does "Service Battery" mean? There isn't a apple store in my town and the nearest would mean a 1hr 30min drive, so my question is should the battery need to be replaced, is this something that can be done by the genius bar in-store within a couple hours? Or would it be a couple days? I don't want to drive up to the apple store only for them to have the replace the battery having to order it or something. Im a college student and I literally cannot survive without my laptop. Also it is worth mentioning my laptop is still under warranty. So technically if any work needed to be done I shouldn't have to pay a cent right?
Would be great if could get so insight from some people who've experienced a similar "service battery" issue.

Hi there Ahsu882,
You may find the information about battery service messages in the article below helpful.
Mac OS X v10.6: About the Battery menu bar extra for Mac notebooks
About "Replace Now" and "Service Battery"
If a Mac notebook's battery is unable to hold a charge for long (or at all), the Battery menu will display either a "Replace Now" or "Service Battery" alert. If you see this, and if the battery in the Mac notebook is removable, try removing and reseating it. Make sure the power cord is connected to your computer and a power outlet. If the battery is not removable, it may be necessary to reset the System Management Controller (SMC).
Your Mac notebook's battery may need to be inspected and/or replaced if the issue persists.
The warranty coverage of batteries is determined by a couple of things:
Apple - Batteries - Service and Recycling
Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. The one-year warranty includes replacement coverage for a defective battery. Apple offers a battery replacement service for all MacBook, MacBook Air, and MacBook Pro notebooks with built-in batteries.
-Griff W.

I just purchased my Macbook Pro retina display OS X 10.7.4 in June 2012. Shortly after I began using it, it began randomly restarting itself while in use. Why and how do I fix this?

So as I said in the title, I purchased my new Macbook Pro retina display OS X 10.7.4 in June 2012 and recieved in early July. Shortly after I started using the laptop, it began randomly restarting itself. It does this about once a week while I am just using the laptop for normal internet browsing. I haven't downloaded any outside software that the system could be rejecting and it is fully charged. Any ideas on why this is happening or how to fix it?
Also this is a total random question, but there is a residue on my laptop that is faint but randomly shows up. I'm almost positive that it is nothing on my hands or where I place the laptop. I wasn't sure if it was something possibly coming from the side vents. Thanks for the help!

Exactly what Shootist007 states - take it in for service or replacement - could be a simple software issue or it could be a hardware issue...
Don't even bother messing with it.....Might screw up even more.....
Make sure your files are backed up in case they give you a replacement....
Good luck - hope you get it sorted out...

MacBook Pro Retina Display 15" 2012

MacBook Pro Retina Display 15" 2012 remove GeForce GT 650M add GeForce GT 750M 2GB 100% works ???
Helps thanks!

clintonfrombirmingham, Thanks you, crummy!

Upgrade graphics card macbook pro retina display mid 2012

Can I upgrade the graphics card on my macbook pro retina display mid 2012 ?
If I can where can I get the parts from ?
Thank you

The only way to do that upgrade is to convert your MacBook Pro to CASH (by selling it) and use the cash to buy a Mac more to your liking.

(AIRDROP) Macbook Pro Retina Display Can't see Macbook Pro mid 2012

Hello,
I was trying to send and receive files from my macbook pro 13' mid 2012 (MBP) to and from macbook pro retina display 13' (MBPR) using airdrop.
both on Yosemite.
The problem is, I can't see my MBP from MBPR in airdrop. But the other way around works fine, I can see and send files from MBP to MBPR.
I've changed the 'allow me to be discovered by : Everyone' on both mac. Bluetooth and wifi are on. I even tried to search onlder mac from MBPR but no result.
Does anyone have the same problem? Is there any solution for this?

I am aware there are symbols. My technical issue is the MagSafe2 adapter. What people typically do is connect their laptops to the wall when they're battery dies off. No biggie. I can attach it to the outlet. Well, when I connect the adapter to the outlet, nothing happens. Nothing happens at home, at Starbucks, at McDonalds, at other people's home.
When I brought this up with technical support in August when I bought it, technical support person said I might have issues with my electrical wiring at home. I've never had issues with electrical wiring at home because my other Apple products work fine when connected to the outlet. My July 2011 MacBook Pro charged without a hitch.
And I was able to charge my Retina MBP only at night or very early in the morning.
But this weekend, I couldn't charge it at all. I'm starting to think it might be the MagSafe2 adapter problem.
I feel rather ridiculous buying the highest-end of the 15 inch Retina MBP. It cost me over $3000. Right now I'm working with my 5 year old Hewlett Packard laptop. At least my HP works, which can't be said about this top-of-the line Apple product.
Probably explains why Apple stocks are falling. At $3000 I shouldn't be having these type of problems.
Sheeeesh!!!

HDMI failure on MacBook Pro Retina Display

When I connect my MacBook Pro Retina Display (late Aug 2012) with HDMI cable to my HD TV their both screens turn blue and the Mac needs reboot. I used that same TV with my 3 yo MacBook Pro to watch over the HDMI (with some extra cabling) and it was fine. Why is it happening this now with the New Retina dispaly?

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Macbook Pro Retina Display & Adobe programs are pixelated

Hi. I just purchased a new Macbook Pro Retina Display and have installed CS 5.5 Design Standards to it. When I open the programs (any program: inDesign, Photoshop, etc), the image is pixelated and in low resolution. When I export what I'm working on it looks crisp and great but the software itself is pixelated. Are there any upgrades / updates for CS 5.5 that will fix this problem? Or will there be in the future? I cannot afford to get CS 6 quite yet and am wondering if I should return my Mac and downgrade to get rid of the retina display?? Thanks.

To get Retina support, you'll have to upgrade to CS6 or join the Adobe Creative Cloud.
https://creativecloud-specialoffer.adobe.com/special-offer/
Retina support arrive in Photoshop CS6 (13.0.1 and Cloud 13.1). It will not be added to CS5.5
http://mashable.com/2012/12/10/adobe-photoshop-retina-update/

Screen on 15" Macbook Pro Retina Display.

I bough my 15" Macbook Pro Retina Display in August 2012. I recently noticed that when I open the macbook, I can see the screen shaking everytime I move the macbook pro on the table. I can feel it loose and when I touch it I test if it is loose I can see like 1/2mm movement back and forth when it is open.
I don't know if it is just me and my OCD sense senses for this macbook pro.
I just wanted to make sure.
Does it get loos when opening after you have used it for more than half a year?
Appreciate your oppinions!

Your appointment at the genius Bar for an evaluation is free, in warranty or out.
They can explain why it wiggles, tell you whether that is normal or not, give advice about what you can do to reduce its annoyance, and fix it if it is not normal. That is what they are trained to do, all day every day.
There is no expectation that every time you visit they will find a way to make money off you, like a car dealership.
The Genius Bar service exists because Apple wants you to be a happy customer, if possible. If you are willing to make an appointement and come to them (spending your time and energy to do so) they will work with you for nothing in an attempt to solve your problems, whatever they may be.

MacBook Pro Retina Display Quit - A1502

My MacBook Pro Retina display has quit. It stopped working in the middle of operation and will not come on. The computer boots fine (at least chimes), but nothing in the display. Have tried all possible keyboard resets--no luck. It was not set up for sharing, so can't log in remotely. Currently in Mexico, will bring to Apple Store on return. Any others with similar failures?
Stan

Do you mean beeps like one of these?
Mac computers: About startup tones - Apple Support
1 tone, repeating every 5 seconds: This indicates no RAM is installed.
3 successive tones, a 5 second pause (repeating): This indicates RAM does not pass a data integrity check.
1 long tone while holding down the power button: Indicates an EFI ROM update is in progress on a computer manufactured before 2012.
3 long tones, 3 short tones, 3 long tones: Indicates EFI ROM corruption is detected and the computer is in EFI ROM recovery mode.

Macbook Pro Retina Display Burn shadows

bought my macbook pro retina in 2012,but after 1 year started to get with these retention of images called ghost shadow ... I called apple and they said that was normal IPS technology ... mentira.porque the defect comes from LG,other with displays of Samsung does not have this problem .I paid dearly for this product,for him to come with defect of manufacture.Estou very dissatisfied with the Apple ... only thinks about money and does not recall their products podres.Uma company would recognize their errors and correct ... it is not the case for apple …Recall all MacBooks pro retina display whit LG display is the right thing to do it.

This is a user forum. Use the below link for product feedback.
http://www.apple.com/feedback/

2012 macbook pro retina display

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