2012 Macbook Pro System Crash: Adobe Premiere Render
I have had about 10 crashes when trying to render different Adobe Premiere Pro videos. I took it in to BestBuy and they ran a diagnostic on it and said it was fine and suggested I reboot the computer............
I was wondering if anyone had any similar issues or if anyone from apple would have any idea what is wrong.
Below is a picture of the error message that comes up after the computer freezes and cuts to black.
Computer Specs:
MacBook Pro 2012 (non-retina)
2.6 GHz Intel i7
16gb ddr3 1600mhz
250GB Samsung EVO SSD
INVIDIA GEFORCE GTX 650M 1024MB
Which version of Premiere are you using? Which version of OS X?
Please post the latest panic log in a reply here (http://support.apple.com/kb/HT2546).
Clinton
Similar Messages
-
Mid 2012 Macbook Pro 15" Crashing
My Macbook is out of warranty fyi
My macbook pro mid 2012 is freezing so that I have to do a hard restart. When I first got it I put ram that was the wrong speed in it, so it was messed up for a while and froze a lot. Now I have 16GB ram that is right for it that is passing the tests I put it to. I reinstalled Mavericks about 3 weeks ago and it's been working fine, except now it's freezing when I play Borderlands 2 through Steam(lowest settings). Not just the game, but the entire computer. Any idea what this could be? Or is it hardware related and should I start looking to sell it and get a new computer? Thanks for any help you can give.
What I've Tried So Far (in order, kind of):
1. Changed the ram to 8GB 1333mhz - computer started freezing after that
2. Took it to the Apple store to get it checked out - they told me it was the ram
3. I changed the ram back to 4GB 1600mhz - froze worse than before
4. Bought and put in 16GB 1600mhz - ran fine for a time, then started again
5. Took it back to the Apple store - Didn't reproduce the results
6. Uninstalled all games - didn't change anything
7. Reinstalled OS X Mavericks - Ran fine for a little while, now freezing during games again.
8. Ran Apple Hardware Test multiple times during all this, it would start and then freeze around 8 minutes in.
9. Booted in Internet Recovery mode - froze every time and gives me error code -3404D now, which I can't find any information about online.
10. Ran MemTest through Rember multiple times. Before reinstalling OS X it froze every time, now my ram passes every time.
11. Checked Activity Monitor, and ran EtreCheck - I'll post the results below, but everything seems normal to me.
12. Checked memory usage while playing Borderlands 2 (windowed, lowest settings still) the game was using about 1GB of ram, then my computer froze after playing for about 2 minutes.
13. Also I've taken my ram out and cleaned everything, including fans multiple times throughout this ordeal. My computer would get pretty hot at one point, and I thought it was overheating and maybe disconnecting some solder, so I used to turn it on its side and put a fan on it to cool it down and it would finally restart, but that was before reinstalling OS X and it hasn't been getting that hot recently.
14. Reset the NVRAM - not sure if this has helped, it hasn't crashed since
EtreCheck Results as of right now:
EtreCheck version: 1.9.15 (52)
Report generated August 27, 2014 at 11:06:56 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 1:14:7
Disk Information: ?
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (395.43 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Microsoft Basic Optical Mouse
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/hosts - Count: 6
Gatekeeper: ?
Anywhere
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ?
iTunesHelper
TuneupMyMac
Google Drive
Internet Plug-ins: ?
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.1 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Java Support
MusicManager Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
22% firefox
4% WindowServer
2% hidd
1% fontd
0% mds
Top Processes by Memory: ?
573 MB firefox
115 MB installd
82 MB mds_stores
82 MB Finder
82 MB WindowServer
Virtual Memory Information: ?
11.57 GB Free RAM
2.21 GB Active RAM
1.13 GB Inactive RAM
1.08 GB Wired RAM
360 MB Page-ins
0 B Page-outs
Let me end by saying thank you in advance. I take pretty great care of this computer (besides mistakenly installing the wrong ram) and physically it is in great condition. I appreciate any help.
MacBook Pro (15-inch, Mid 2012), OS X Mavericks 10.9.4
MacBook Pro, OS X Mavericks (10.9.4), mid 2012I can get into to recovery partition, I have tried that and I verified my disc. It said everything was good with my boot disc. I cannot get into Internet Recovery Mode to do the AHT, every time it freezes or gives me the error code:
Apple.com/support -3403D
I have Corsair Ram installed from what I can gather, here are the specs:
Memory Slots:
ECC: Disabled
Upgradeable Memory: Yes
BANK 0/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x029E
Part Number: 0x434D5358384758334D314131363030433130
Serial Number: -
BANK 1/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x029E
Part Number: 0x434D5358384758334D314131363030433130
Serial Number: -
The other day I also got this error when I was booting up:
and here's a picture of what it did when it froze yesterday, it doesn't do it all the time, but I'm wondering if it's the GPU? -
I recently upgraded my MacBook Pro to OS10.8. Shortly afterwards I started having the system crash about once a day - sometimes more frequently. It only does it when using apple mail and firefox after having been dormant for a while. It basically goes blank and then after about 30 seconds gives a gray error page and starts to re-boot. The service folks didn't detect any hardware problems. It has 8 GB of ram. All suggestions are welcome.
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
Premiere Pro CS5 Crashing "Adobe Premiere has stopped working"
Premiere CS5 has started on my Windows 7 64 system, after working for only about 10-15 minutes. After doing a reinstall, reading through forums, and updating drivers, nothing's working. It really doesn't seem like anyone else has had this problem. Based on the suggestions of someone with a similar problem in Photoshop CS5, I ran a registry fix up. The problem persists.
My event viewer showed the follwoing error, which I have posted below. This is slowing me down tremendously, so help is appreciated. It might also be worth noting that, thinking this was a Windows error, I contacted their forums. They thought it was an Adobe code error.
SS
Log Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:
1000
2
100
0x80000000000000
6595
Application
Owner-PC
Adobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba8 3fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204fThe way that I would work this would be to do a search on my system for msvcr90.dll. I expect you'll find half a dozen or more. Compare the version numbers of the files that you find in Adobe Media Encoder to the ones you have in Premiere Pro. If all the version numbers match except for one, replace the one that doesn't match. On the other hand... if all the version numbers match, replace the ones in Premiere Pro with the ones in Media Encoder. When you replace files make sure you copy files from one location to another, don't actually remove the files from the source location.That probably goes without saying, but better safe than sorry.
Make sure to post back and let others know whether you have success or failure with this trick.
Mitch -
InDesign CS5 crashing on 2012 MacBook Pro
I have a 2012 MacBook Pro and am running CS5. My InDesign keeps crashing every time I try to open it. After googling the issue, it appears that happened to a lot of people running CS5 on a 2012 MacBook Pro. Does anyone know how to easily resolve this issue? Illustrator and Photoshop work fine.
No, you'll have to contact Adobe if you want to upgrade to CS5.5. sig just gave you the link to teh Roaring Apps website that lists comapatible software for use with Lion and Mountain Lion. If I were you, I would just go ahead and update to CS6 - or begin using Adobe's Creative Cloud. Since I had purchased a qualifying product (CS6 Design and Web Premium) I was eligible to subscribe to Creatiev Cloud for only $30 per month. Even at $50 per month, it's a great deal - all of the Adobe software you'd ever need for about 1/3 or less of your cable bill.
Good luck - check out the free one month trial of Creatiev Cloud - http://www.adobe.com/products/creativecloud.html.
Clinton -
15" Mid 2012 MacBook Pro Crashes Every Few Weeks! Crash Report Attached.
Hello everyone. My 15" Mid 2012 MacBook Pro has been crashing every few weeks... Initially I thought it was due to Hands Off! (an app i used to limit outgoing/incoming connections) so I uninstalled it. However my macbook still crashes every now and then.
Specs of my MacBook Pro:
Processor 2.6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9.5 (13F34)
Below is the crash report if someone can tell me and explain what the issue is, that would be great!
Thanks
Anonymous UUID: DF65889C-F0A7-DC59-937F-985D1A9D5048
Fri Oct 3 00:59:24 2014
panic(cpu 6 caller 0xffffff802e2dccc9): "Double fault at 0xffffff802e22faa9, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff821d767ff8, CR3: 0x0000000030e6c000, CR4: 0x00000000001606e0\n" "RAX: 0xffffff821d768070, RBX: 0xffffff802e5f1380, RCX: 0xffffff821d768180, RDX: 0xffffff802e5f1380\n" "RSP: 0xffffff821d768000, RBP: 0xffffff821d768120, RSI: 0xffffff821d768180, RDI: 0x0000000000000038\n" "R8: 0x0000000000000000, R9: 0x0000000000000008, R10: 0x0000000000000000, R11: 0xffffff802e5f1380\n" "R12: 0xffffff821d768180, R13: 0xffffff7faf39fe5e, R14: 0x0000000000000002, R15: 0xfffffffffffffffd\n" "RFL: 0x0000000000010203, RIP: 0xffffff802e22faa9, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/trap_native.c: 168
Backtrace (CPU 6), Frame : Return Address
0xffffff820eff5e80 : 0xffffff802e222f79
0xffffff820eff5f00 : 0xffffff802e2dccc9
0xffffff820eff6060 : 0xffffff802e2f423f
0xffffff821d768120 : 0xffffff802e5f140c
0xffffff821d7681a0 : 0xffffff7faf39978f
0xffffff821d768620 : 0xffffff7faf396f00
0xffffff821d7686e0 : 0xffffff802e6b1453
0xffffff821d768740 : 0xffffff7fae9a0e59
0xffffff821d7687c0 : 0xffffff7faf58420b
0xffffff821d7687f0 : 0xffffff7faf583f2c
0xffffff821d768820 : 0xffffff7faf394796
0xffffff821d768870 : 0xffffff7faf39756d
0xffffff821d768900 : 0xffffff7faf394943
0xffffff821d7689b0 : 0xffffff802e6b1453
0xffffff821d768a10 : 0xffffff7faf395097
0xffffff821d768aa0 : 0xffffff7fae9c0d96
0xffffff821d768b30 : 0xffffff7fae9a13ae
0xffffff821d768bb0 : 0xffffff7fae9a1337
0xffffff821d768c00 : 0xffffff7faf5847dd
0xffffff821d768c40 : 0xffffff7faf57ca0e
0xffffff821d768c70 : 0xffffff7faf394796
0xffffff821d768cc0 : 0xffffff7faf394364
0xffffff821d768d30 : 0xffffff7faf396f48
0xffffff821d768df0 : 0xffffff802e6b1453
0xffffff821d768e50 : 0xffffff7fae9a0e59
0xffffff821d768ed0 : 0xffffff7faf58420b
0xffffff821d768f00 : 0xffffff7faf583f2c
0xffffff821d768f30 : 0xffffff7faf394796
0xffffff821d768f80 : 0xffffff7faf39756d
0xffffff821d769010 : 0xffffff7faf394943
0xffffff821d7690c0 : 0xffffff802e6b1453
0xffffff821d769120 : 0xffffff7faf395097
0xffffff821d7691b0 : 0xffffff7fae9c0d96
0xffffff821d769240 : 0xffffff7fae9a13ae
0xffffff821d7692c0 : 0xffffff7fae9a1337
0xffffff821d769310 : 0xffffff7faf5847dd
0xffffff821d769350 : 0xffffff7faf57ca0e
0xffffff821d769380 : 0xffffff7faf394796
0xffffff821d7693d0 : 0xffffff7faf394364
0xffffff821d769440 : 0xffffff7faf396f48
0xffffff821d769500 : 0xffffff802e6b1453
0xffffff821d769560 : 0xffffff7fae9a0e59
0xffffff821d7695e0 : 0xffffff7faf58420b
0xffffff821d769610 : 0xffffff7faf583f2c
0xffffff821d769640 : 0xffffff7faf394796
0xffffff821d769690 : 0xffffff7faf39756d
0xffffff821d769720 : 0xffffff7faf394943
0xffffff821d7697d0 : 0xffffff802e6b1453
0xffffff821d769830 : 0xffffff7faf395097
0xffffff821d7698c0 : 0xffffff7fae9c0d96
0xffffff821d769950 : 0xffffff7fae9a13ae
0xffffff821d7699d0 : 0xffffff7fae9a1337
0xffffff821d769a20 : 0xffffff7faf5847dd
0xffffff821d769a60 : 0xffffff7faf57ca0e
0xffffff821d769a90 : 0xffffff7faf394796
0xffffff821d769ae0 : 0xffffff7faf394364
0xffffff821d769b50 : 0xffffff7faf396f48
0xffffff821d769c10 : 0xffffff802e6b1453
0xffffff821d769c70 : 0xffffff7fae9a0e59
0xffffff821d769cf0 : 0xffffff7faf58420b
0xffffff821d769d20 : 0xffffff7faf583f2c
0xffffff821d769d50 : 0xffffff7faf394796
0xffffff821d769da0 : 0xffffff7faf39756d
0xffffff821d769e30 : 0xffffff7faf394943
0xffffff821d769ee0 : 0xffffff802e6b1453
0xffffff821d769f40 : 0xffffff7faf395097
0xffffff821d769fd0 : 0xffffff7fae9c0d96
0xffffff821d76a060 : 0xffffff7fae9a13ae
0xffffff821d76a0e0 : 0xffffff7fae9a1337
0xffffff821d76a130 : 0xffffff7faf5847dd
0xffffff821d76a170 : 0xffffff7faf57ca0e
0xffffff821d76a1a0 : 0xffffff7faf394796
0xffffff821d76a1f0 : 0xffffff7faf394364
0xffffff821d76a260 : 0xffffff7faf396f48
0xffffff821d76a320 : 0xffffff802e6b1453
0xffffff821d76a380 : 0xffffff7fae9a0e59
0xffffff821d76a400 : 0xffffff7faf58420b
0xffffff821d76a430 : 0xffffff7faf583f2c
0xffffff821d76a460 : 0xffffff7faf394796
0xffffff821d76a4b0 : 0xffffff7faf39756d
Backtrace continues...
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000->0xffffff7fae9f1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7fae962000
com.apple.driver.AppleUSBHub(683.4)[C71B6580-1511-3D8B-9F04-2BD6D7E2AA4A]@0xfff fff7faf57b000->0xffffff7faf592fff
dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000
tl.uds.netusb.controller(1.59)[56BDD747-0714-4150-619E-7CE55B53972C]@0xffffff7f af38c000->0xffffff7faf3a9fff
dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000002e000000
Kernel text base: 0xffffff802e200000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 158841466331421
last loaded kext at 125875606160642: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7fb0823000, size 12288)
last unloaded kext at 151065219830696: com.apple.driver.AppleHIDKeyboard 170.15 (addr 0xffffff7fb0819000, size 24576)
loaded kexts:
com.avatron.AVExFramebuffer 1.7
com.razerzone.razerapo 1.01.8
tl.uds.netusb.controller 1.59
com.avatron.AVExVideo 1.7
com.cyberic.SmoothMouse 8.16
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.ntfs 3.11
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.GeForce 8.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1There are a couple of things you should look at.
Macs are very selective when it comes to RAM. Install the original RAM and see if there is any change.
Second, look at these items:
One or more of them may be the source of your issues.
Ciao. -
How to connect mid 2012 MacBook Pro to home theater system
Okay so I'm looking at purchasing a home theater system and was wanting to know the best way to connect my mid 2012 MacBook Pro to the home theater system and TV. I am wanting to play both movies (Netflix etc) and music. Will my MacBook play 5.1 surround sound to the home theater system? Whats the best way to connect this all up? MacBook audio to the home theater system via Digital Optical from the headphone port with a 3.5mm to toslink adapter and then video to the TV via HDMI cable from the thunderbolt port with thunderbolt to HDMI adapter? My thinking was to separate the video and audio to get the best picture and sound. Any help/advice on this would be greatly appreciated.
Will my MacBook play 5.1 surround sound to the home theater system?
Yes.
Whats the best way to connect this all up?
An AppleTV or any AirPlay-enabled AVR. AirPlay is wireless, though you could use wired Ethernet if you want to avoid all the potential problems associated with wireless. Make sure it specifically says AirPlay which is Apple's proprietary technology. There are quite a few of them to choose from today. Denon is one, I believe Pioneer, there may be others. Shop around. The AppleTV's price was recently reduced to $69 US and may actually be the most cost-effective solution, allowing you to research the best AVR for your needs. The AppleTV has both HDMI (audio and video) and optical audio outputs.
MacBook audio to the home theater system via Digital Optical from the headphone port with a 3.5mm to toslink adapter and then video to the TV via HDMI cable from the thunderbolt port with thunderbolt to HDMI adapter?
Way too complicated But if you really don't want to use AirPlay, you can purchase an inexpensive (< $10) Thunderbolt to HDMI adapter and an equally inexpensive (<$3) HDMI cable to any HDMI input on your AVR.
My thinking was to separate the video and audio to get the best picture and sound.
It makes absolutely no difference. HDMI and optical audio use completely identical digital audio signals. -
Extremely high system CPU load on my new 2012 Macbook Pro
I just brought my brand new 2012 Macbook Pro (non-retina) home from the store and noticed that it was running INCREDIBLY slow. I opened up the activity monitor and found that the system's CPU load is consistently around 70%-90%. I haven't installed any software outside of google chrome, although the issue was happening even before I installed google chrome.
Here are screenshots of my macbook's specs
Here's a screenshot of the processes sorted by %CPU
Here's a screenshot of the processes sorted by CPU Time
Any idea what would cause such a high system CPU load? Again I haven't installed any software outside of google chrome, and I don't have anything hooked up to my Macbook. This issue happens when my Macbook is both plugged and unplugged and I haven't noticed any overheating or extensive fan use.harkiamsuperman,
your first image shows Chrome using over half of the CPU time. Note that Chrome on Mavericks is more CPU-intensive than other browsers, since Google does not provide a 64-bit version of the app for OS X.
Since you’ve just brought your MacBook Pro home, perhaps Spotlight is doing its initial indexing of your internal disk; that could be one possible explanation. If that is the cause, then your CPU usage should settle down after it finishes.
If you’d like to try something simple and immediate, you could reset your MacBook Pro’s System Management Controller, to see if that makes a difference. -
The hard drive for my MacBook Pro recently crashed. I purchased and installed a new hard drive (i.e. a Samsung SSD). When I try to re-install the Mac operating system, I come to the part of the installation instructions where you are asked to choose a disk to install the software. However, there is no disk listed in the selection screen. Why is there no disk in the selection screen?
Welcome to Apple Support Communities
You haven't formatted the SSD, so you can't install Mac OS X.
First, close the OS X installer and open Disk Utility. Then, choose the SSD at the top of the sidebar, go to Erase tab, choose "Mac OS Extended (Journaled)" as "Format", and press Erase. Finally, close Disk Utility and reinstall OS X. See > http://pondini.org/OSX/DU1.html -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
2012 Macbook Pro running slowly since mavericks update
Since updating to Mavericks when it was first released my macbok pro has been running very slowly. Starting up apps takes longer, hangs occur when switching between apps or even browser tabs, when i close the lid the laptop won't go to sleep but instead heats up and i can't listen to a song on itunes the whole way through without several 20 or so second pauses. I have tried repair permissions (this oddly improves performance when its running), resetting NVRAM/PRAM. resetting SMC and a Hardware test but nothing worked/ no problems identified. The problems still occur in safe mode and when i added a new user. I also removed any apps or software that could be causing it such as chrome but this didn't help.
Similar problems occured the last time i update the mac, though they were much more severe and lead to the hard drive being replaced at the apple store. It had been running smoothly until the mavericks update.
After looking at similar posts i took the liberty of providing the following information:
Console messages received when trying to launch itunes with safari running:
23/01/2014 17:19:15.885 com.apple.WebKit.Networking[257]: tcp_connection_destination_prepare_complete 904 connectx to 2a02:26f0:27::5c7a:7eda#443 failed: 65 - No route to host
(904 through to 957 failures within 5 minutes)
23/01/2014 17:19:15.888 com.apple.WebKit.Networking[257]: tcp_connection_handle_destination_prepare_complete 904 failed to connect
(904 through to 957 failed within 5 minutes)
23/01/2014 17:19:18.193 iTunes[539]: ApplePushService: APSConnection being used without a delegate queue
23/01/2014 17:19:40.955 spindump[530]: Saved hang report for iTunes version 11.1.4 (11.1.4) to /Library/Logs/DiagnosticReports/iTunes_2014-01-23-171940_MacBook-Pro.hang
23/01/2014 17:21:58.116 sandboxd[125]: ([543]) com.apple.WebKit(543) deny file-read-data /Library/Preferences/com.apple.security-common.plist
23/01/2014 17:22:42.911 Safari[172]: Couldn't contact spell checker for Multilingual
23/01/2014 17:22:42.911 Safari[172]: Suppressing further spell checker launch failure warnings
23/01/2014 17:23:00.663 AppleSpell[290]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
23/01/2014 17:23:50.928 com.apple.WebKit.Networking[257]: CFNetwork SSLHandshake failed (-9806)
23/01/2014 17:24:08.465 com.apple.launchd[1]: (com.apple.WebKit.WebContent.A034A3C3-CBDE-4D0C-8FD0-FE73630DC2A5[543]) Exited with code: 1
Etrecheck report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.seagate.driver.PowSecDriverCore (5.2.4)
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4)
Problem System Launch Daemons:
[loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Tuxera NTFS
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
13% WindowServer
6% com.apple.WebKit.Networking
5% Safari
2% hidd
2% cookied
1% EtreCheck
1% fontd
0% ocspd
0% UserNotificationCenter
0% aosnotifyd
Top Processes by Memory:
176 MB Safari
139 MB com.apple.IconServicesAgent
133 MB com.apple.WebKit.WebContent
82 MB Finder
78 MB mds_stores
57 MB com.apple.WebKit.Networking
53 MB mds
41 MB WindowServer
25 MB Dock
20 MB SystemUIServer
Virtual Memory Statistics:
1.13 GB Free RAM
1.97 GB Active RAM
204 MB Inactive RAM
715 MB Wired RAM
352 MB Page-ins
0 B Page-outs
Diagnostic test (By Linc Davis):
Boot Mode: Normal
System diagnostics:
Bluetooth File Exchange 2014-01-19-182117 hang
fm 2014-01-20-161020 crash
iTunes 2014-01-23-171940 hang
User diagnostics:
AdobeReader 2014-01-14-171412 crash
EtreCheck 2014-01-23-171542 crash
EtreCheck 2014-01-23-175849 crash
EtreCheck 2014-01-23-180120 crash
Safari 2014-01-19-162204 crash
Spotify Helper 2014-01-08-210246 crash
com.apple.WebKit.Networking 2014-01-14-102219 crash
com.apple.WebKit.WebContent 2014-01-21-181912 crash
Kernel messages:
Jan 17 21:08:45 PM notification timeout (pid 28, powerd)
Jan 18 20:19:21 PM notification timeout (pid 38, loginwindow)
Jan 18 20:19:21 PM notification timeout (pid 994, netbiosd)
Jan 19 17:26:20 AFP_VFS afpfs_DoReconnect: Max reconnect time: 60 secs, Connect timeout: 30 secs for /Volumes/Public Folder
Jan 19 22:16:53 AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Public Folder
Jan 22 13:51:28 PM notification timeout (pid 15, securityd)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 155, UserEventAgent)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 163, SystemUIServer)
Jan 22 13:51:28 PM notification timeout (pid 363, Disk Utility)
Jan 22 13:51:58 PM notification timeout (pid 16, powerd)
Jan 22 17:23:46 PM notification timeout (pid 906, netbiosd)
Jan 22 17:47:06 PM notification timeout (pid 943, netbiosd)
Extrinsic system jobs:
com.seagate.TBDecorator.plist
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Extrinsic agents:
com.valvesoftware.steamclean
com.spotify.webhelper
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/LaunchDaemons:
/Library/LaunchDaemons/com.adobe.fpsaud.plist
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/StartupItems:
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Library/LaunchAgents:
Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
Library/LaunchAgents/com.spotify.webhelper.plist
Library/LaunchAgents/com.valvesoftware.steamclean.plist
Extrinsic loadable bundles:
/System/Library/Extensions/Seagate Storage Driver.kext
(com.seagate.driver.PowSecDriverCore)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items:
iTunesHelper
Safari extensions:
AdBlock
Restricted user files: 94
Font problems: 37
Elapsed time (s): 303Hi Somajoe,
Thanks for visiting Apple Support Communities.
It sounds like you have tried a lot of good troubleshooting steps. Since the behavior persists in safe mode and a new user, and you have effectively ruled out third party software conflicts, I recommend reinstalling Mavericks next:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy -
Can anyone give a list of upgradeable performance parts for a mid 2012 macbook pro 13"?
I have a non Retina display mid 2012 macbook pro that I want to do a home refurbishment and mass upgrade on, the processor and graphics cards are both good as is but RAM gets a bit bottlenecked with only 8gb, Id like to be able to replace the built in speakers and possibly upgrade the optical/super drive as well If thats not too large an Endeavor.
I'm mostly a comp work virgin, so I want to make sure what I want to do isn't too tricky
Here's my etrecheck to check my specs on
Problem description: , Mild case of Malware/Adware "Flashplayer plug-in problem"
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 12:55:35 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1035
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 0:49:42
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (297.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. FaceTime HD Camera (Built-in)
Seagate FreeAgent Go 120.03 GB
EFI (disk2s1) <not mounted> : 210 MB
Untitled (disk2s2) /Volumes/Untitled : 119.69 GB (104.46 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[failed] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[failed] com.symantec.symdaemon.plist [Click for support] [Click for details]
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% sysmond
1% DesktopServicesHelper
1% Safari
0% mds_stores
Top Processes by Memory: ℹ️
369 MB BitdefenderVirusScanner
206 MB iPhoto
180 MB Finder
163 MB WindowServer
160 MB softwareupdated
Virtual Memory Information: ℹ️
376 MB Free RAM
4.13 GB Active RAM
2.77 GB Inactive RAM
1.12 GB Wired RAM
95.19 GB Page-ins
255 MB Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 07:10:16 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-06-191016_[redacted].crash
Mar 6, 2015, 01:15:00 PM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-131500_[reda cted].cpu_resource.diag [Click for details]
Mar 6, 2015, 08:00:36 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-080036_[reda cted].cpu_resource.diag [Click for details]
Feb 27, 2015, 07:53:28 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-195328_[redacted].panic [Click for details]
Mar 6, 2015, 12:02:22 PM Self test - passed
Mar 6, 2015, 11:18:09 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-111809_[reda cted].cpu_resource.diag [Click for details]You can upgrade memory and the hard drive. Nothing else is user-upgradeable. All processors are soldered to the motherboard.
Maximum Memory
16 GB (Actual) 8 GB (Apple)
Memory Slots
2 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
You can see HDD and SSD options at OWC. Reliable RAM vendors are OWC, DataMem, and Crucial.com. -
Macbook Pro frequent crashes up to 2/day
I am experiencing frequent crashes up to 2/day while on the internet without other active programs running in the background using a mid2012 Macbook Pro. This is my EtreCheck data. I would appreciate any suggestions.
EtreCheck version: 1.9.11 (43) - report generated June 6, 2014 at 1:22:14 PM EDT
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:18:59
Disk Information:
APPLE SSD SM768E disk0 : (751.28 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 750.42 GB (459.16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.SAC.driver.SACPeripheralDeviceType05_1607E (1.1.0d1) Support
[not loaded] com.digidesign.fwfamily.driver (7.4.2f1) Support
[not loaded] com.digidesign.iokit.DigiDal (8.0.0f1) Support
[not loaded] com.digidesign.iokit.DigiIO (8.0.0f1) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.0f1) Support
[not loaded] com.digidesign.mbox2.driver (8.0.0f1) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[kext loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) Support
[kext loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support
Startup Items:
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[running] com.eset.esets_daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[failed] com.vmware.launchd.vmware.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.amazon.sendtokindle.launcher.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items:
iTunesHelper
VMware Fusion Helper
AdobeResourceSynchronizer
Canon IJ Network Scanner Selector2
Dropbox
CFAgent
SacReminder
ESET Cyber Security
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Musicnotes: Version: 1.18.8 Support
RealPlayer Plugin: Version: (null) Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.10 Support
Scorch: Version: 6.1.0 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
iTube Studio: Version: 4.3.0.0
AdBlock: Version: 2.6.30
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 Support
3rd Party Preference Panes:
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Java Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 698.88 GB Disk used: 271.26 GB
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 63
Oldest backup: 2013-04-26 09:15:13 +0000
Last backup: 2014-06-06 16:58:16 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 271.26 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
3% firefox
1% fontd
0% esets_gui
0% VMware Fusion Helper
Top Processes by Memory:
524 MB firefox
197 MB Finder
180 MB Dock
180 MB com.apple.IconServicesAgent
147 MB WindowServer
Virtual Memory Information:
11.26 GB Free RAM
2.73 GB Active RAM
779 MB Inactive RAM
1.24 GB Wired RAM
533 MB Page-ins
0 B Page-outsThanks. If you get the following dialog box upon restarting your Mac:
... then click Report, copy the text of the report, send it to Apple, then paste the text in a reply to this Discussion. -
Mid 2012 macbook pro glitching, freezing, overheating
Starting a few weeks ago, I noticed a change in my mid 2012 macbook pro. My laptop was losing charge EXTREMELY quickly, I would charge the laptop to 100%, and just an hour later (after not using it, but the lid closed and it was sleeping) it would be up to 60% charge, then when not in sleep and on, it would lose energy extremely quickly. I always make sure that unecessary background apps are not running--so that was not the problem. This problem went away after a week, but it was the first signal that something was wrong with my laptop.
Next, the laptop was having problems with waking up from sleep, I did an SMC reset and this problem was fixed.
After that, the laptop started glitching (static and banded lines on the bottom of the screen) and making this clicking noise when I was streaming video fullscreen on Netflix. I thought at first, that this was a problem with Silverlight, and reinstalled the silverlight plugin (several times). Then I noticed that the computer would glitch when I was streaming full screen on Netflix and picked up the laptop (moved it from a flat surface). This signaled to me that the problem was perhaps not software, but a hardware issue. I verified the disk and did a permissions report and neither were curative.
Further support that the problems are with hardware rather than hardware came to me when my computer presented itself with a fourth issue: the laptop, when being lifted or moved from a static surface, would sometimes freeze entirely and make the same clicking noise. This problem was not during fullscreen streaming, but had spread to when I was simply using more than one app at the same time (e.g. having Chrome and Word open together). When this happenend, the only solution would be to power down the computer and restart.
Finally, while sleeping with the lid closed in my backpack, I hear a whirring noise--I pick up the laptop and it was hot to the touch, overheating with the fans running on high speed.
I have no clue what is going on. I have taken the computer to my university's mac shop and they have suggested it is a logic board issue and I should give the computer in. I have scoured the forum for an answer of what is happening and am determined to find one. So I pose the problem to you--any help would be appreciated. Thank you.Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:2:24
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (278.23 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Dell USB Portable HDD 1 TB
Dell USB Portable HDD (disk1s1) /Volumes/Dell USB Portable HDD: 1 TB (947.04 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.cloudpath.maccmd.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.tunabellysoftware.TGFanHelper.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 40 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Users/[redacted]/Downloads
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% hidd
2% EtreCheck
0% Google Chrome
0% notifyd
Top Processes by Memory:
152 MB Google Chrome
123 MB com.apple.IconServicesAgent
106 MB mds_stores
86 MB loginwindow
61 MB Finder
Virtual Memory Information:
908 MB Free RAM
1.64 GB Active RAM
881 MB Inactive RAM
626 MB Wired RAM
900 MB Page-ins
0 B Page-outs
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