2012R2 server System writer missing in the vssadmin list writers

I have some problem with a brand new 2012R2 standard server.
we were able to backup the server from the beginning without problems with the built-in windows backup application.
After installing Solarwinds and SQL server on it, now we have this error in the event logs if we try to backup system state:
The operation ended before completion. Detailed error: The system writer is not found in the backup.
If I check the VSSAdmin list writers, system writer is missing.
We also have this error in the event logs :
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
AddWin32ServiceFiles: EnumServicesStatusEx API for service enumeration failed
System Error:
The data is invalid.
I did not find anything on the AddWin32ServiceFiles: EnumServicesStatusEx API... and the problem for the system writer seems to start from this error.
Anyone have an idea ?

Hi Benoit,
As the error mentioned Cryptographic Service, please try to restart that service to see if it will help. In fact, system writer is registered in Cryptographic Service. 
• Any errors on system/application log?
• Run vssadmin list writers again to see if you can find System Writer?
If no system writer, try to run the command in command prompt:
• If the output is like below, that means it is missing the Service Logon User (missing the entry (A;;CCLCSWLOCRRC;;;SU) )
• Then you can reset the eventsystem permission:
• Restart both the COM+ Event System and Cryptographic Services
• Run VSSADMIN LIST WRITERS again and see if system writer is back.
NOTEs:If the problem on your side is indeed related to service permission, you can check the GPO setting on your side to see if there is any change on the COM+ Event System Service.
If the system writer is back, please test if backup function is back to work. 
If you have any feedback on our support, please send to [email protected]

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