2013 iMac 27" facetime audio problem
Just setup my new iMac 27" and tried a Facetime call to a friend. He can see me, I can see and hear him, but he cannot hear me. I checked to make sure that my Sound settings are using the Internal Mic input and I am seeing a mic signal register. I also used a recording program to record some audio frorm the internal mic and it works fine. Any ideas why my iMac mic signal is not being transmitted over Facetime? Thanks for any help.
Randy
I know the camera can only be used by one thing at one time (e.g facetime/skype) so maybe the microphone on the new model is similar? So when you are using it on another program it blocks it over facetime.
Not fully sure, but it could be why.
Similar Messages
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Imac 20inch Aluminum Audio Problem
Hi, not sure if this has been answered, Didn't know what to search for. Ive had my Imac for almost a year now. Since I've gotten it I have been using a set of Logitech speakers. Recently they started to skip... or stutter. Ive found that if I wiggle the plug in the jack on the back of the Imac, I can get audio back, or make it go away. The internal speakers do not switch on when this happens, but when I try to adjust volume it is just grayed out, same thing in audio settings. Im not sure if maybe there is a way to clean the port, perhaps its dirty? The red light is not stuck on btw. Any help would be greatly appreciated. Thanks in advance.
DarrinWelcome to Apple Discussions
Are you using the correct adapter for the iMac's headphone jack? The plugin should be a 3.5mm stereo jack, does your's look like the one in the link below?
Right click then open link -> Twin Phono to 3.5mm Stereo Jack Lead
Dennis -
IMac 2007 with audio problems after mavericks installation
Hi all,
I'm having some troubles since I updated my iMac (mid 2007) to Mavericks.
After the successfull installation of Mavericks I don't get any audio from my iMac. Regardless if I try to hear some music or system sounds.
Everytime you would expect a system sound (for example incoming mail) the speakers will start to buzz instead of the expected system sound.
This also happens during the system boot. I tried to reset the PRAM but without success. I also tried to check MIDI settings but this also didn't help.
Before Mavericks everything worked fine...
Does anyone have an idea or do I have to go to an Apple Store?
Many thanks and kind regards.Have you tried a PRAM reset - might help: http://support.apple.com/kb/ht1379
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Late 2013 iMac 27 inch screen problems
My screen has many marks on the screen which look a bit like rain globules. They are particularly noticable when the screen is dark and is a particular nuisance when editing video and photographs.
I have only tried wiping them off with a lens cleaning cloth as I am reluctant to risk damaging the screen.
Any ideas or is this a screen problem on this latest iMac screen.
Am using Mavericks operating systemApple lists these environmental conditions for most of its machines:
Operating temperature: 50° to 95° F (10° to 35° C)
Storage temperature: -13° to 113° F (-24° to 45° C)
Relative humidity: 0% to 90% noncondensing
Maximum operating altitude: 10,000 feet
Maximum storage altitude: 15,000 feet
Maximum shipping altitude: 35,000 feet
If you don't believe you are exceeding them up or down, you may have a hardware problem that your 1 year AppleCare may cover. See first if the hardware test booting the 'D' key is revealing:
http://support.apple.com/kb/HT1509
Contact AppleCare at:
http://www.apple.com/contact/phone_contacts.html
with any results you may obtain. -
USB audio problems with 2013 iMac
I'm having a strange audio problem with USB microphones and headsets. The issue with my Logitech H650e is shown in this screencast I recorded. In the first part of the screencast, I am not speaking into the mic—yet you can see the levels fluctuating as if there is static playing (not in a natural pattern that you'd see when someone is speaking). In the next part of the video I demonstrate that selecting the built-in iMac mic for input, and then re-selecting the Logitech headset temporarily solves the problem. You can see the input start to fluctuate normally as it should when I am speaking. But at 0:31 in the screencast, you can see the input levels freeze and stop registering anything. I continued to speak until the end of the screencast, but no input was detected. For this screencast, I was on a Go To Webinar call, but the problem occurs regardless of whether I'm using Skype, Go To Webinar, GarageBand or any other software.
The problem with my Blue Yeti USB microphone is also different. In that case, the input does not freeze as it does with the Logitech headset. The levels appear as you would expect, and it seems to work. However, the person on the other end can hear static in the background, even though I don't hear it in my own headphones. I learned this because I just tried to do a Skype interview with the Blue Yeti, and the interviewer told me they could hear static. We closed Skype and called each other back twice, but the problem persisted. Then, suspecting the problem was related to what I described above with the Logitech, I unplugged the Yeti and then plugged it into my Macbook Air 2013 (also running Mavericks). Lo and behold the static completely disappeared.
My Griffin iMic and Audio Technica lavalier mic (attached to the iMic) behaves similarly to the Yeti, except in this case I can hear the static when I speak with my monitoring headphones. The input works but I get a lot of cracking and static in the background. This was confirmed by calling the Skype Test Call number and recording a message, which is then played back.
Here are the facts:
All 3 of my USB audio microphones/headsets do not work with my 2013 iMac running Mavericks
All 3 of these microphones/headsets worked fine with my 2008 Mac Pro running Mountain Lion
All 3 of these microphones/headsets work fine with my 2013 Macbook Air running Mavericks
In this other thread, several people are reporting similar issues with the iMac 2013 and Mavericks. At least two people did not have the issue when the iMac 2013 was running Mountain Lion. This of course suggests the issue is the combination of the iMac 2013 and Mavericks.Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
I just got the late 2013 iMac 3.5GHz Intel Core i7 and all my firewire based audio interfaces do not work properly although I upgraded to the latest drivers. iTunes or Youtube can play for a short and then there are unbrearable digital noises.
Apogee Duet is slightly better that can play for a few minutes. Then it may have short pause or digital noises. I need to reset the "Sample Rate" to other values to get it work again.
MOTU 828 mk II and RME Fireface 800 are having the most serious problems. Alternating the sample rate can sometimes help but often I need to reboot the iMac to get it work again. However, it works for only 1-2 minutes before the digital noises.
These are the software/drivers I installed:
- Apogee Maestro 2 version 2.8.8
- MOTU Universal Audio Installer for Mac OS X version 1.6.58373 (8/20/2013)
- RME version 3.19, firmware 2.77
I connect the fireware through Apple Thunderbolt to Firewire convertor.
These drivers are supposed to work with 10.9 but they don't. Anyone can help or share experience?I've read in other forums that there are two issues that is causing this problem of chopping audio and freezing interfaces. One has to do with USB 2.0 /USB 3.0 issues in OS. The other seems to be an issue with the Fusion drive.
The fix for the fusion drive issue that has been shared online is to either:
Option #1. Don't use the fusion drive and create an external boot drive clone (either SSD or standard HD) and use as your primary drive (completely surpassing the internal fusion drive).
Option #2. Split the internal fusion drive. From there you can use them as two separate logical drives. Load your OS on one of the drives (SSD or HD). http://www.macworld.com/article/2015664/how-to-split-up-a-fusion-drive.html
Before, you do any of the above, make sure that you backup your current system setup.
I just received my imac (2013) with 3TB fusion and I plan on trying option #1. I bought a 3TB external USB drive which I plan to clone after I have the machine running. Once I clone the internal drive, I will test how the machine runs from both the internal fusion and the external to prove if this addresses the audio clipping/stopping problem. Hopefully, Apple will find a fix for this.
It is really a dissapointment that a brand new $2500+ machine and software was not tested to perform something that my 2008 MacBookPro and my home built Window XT machine (circa 2003) did without issue. I wished that I would have checked the forums about these issues before I purchased the machine.
You can do some searches online and find even more detail discussions on this topic.
Message was edited by: Juice5280 -
USB Audio Problems Late 2013 iMac - Clicking / Popping / Dropouts
I am having audio clicking and popping issues with a brand new late model 2013 iMac and a USB 2.0 multi-channel audio recording interface. Here is what I have learned so far:
Clicking and popping is occurring in both directions - playback and recording. I am not having any issues with internal audio, so this was easy to verify.
The same issue appears in many threads in Apple Support Communities and in various recording/pro audio forums, so this seems to be a common issue.
The issue is independent of the audio interface that is used. (I am using a brand new Focusrite Scarlett 18i20 that I purchased specifically to use with my new iMac, but the forums report the same issues for a variety of other interfaces and audio devices.)
Five potential root causes are mentioned in the various forums:
1) USB 3.0 compatibility issues - poor backward compatibility or other issues
2) Fusion Drive activity - artifacts caused by drive "swapping"
3) OS X version - newer versions may be worse than old versions
4) App Nap - ?
5) Driver issues
Potential short-term solutions include:
1) Change driver - The "Class Compliant Mode" app (that I downloaded from the link on the Focusrite website) improved the issue for me, but clicking and popping occurs every few seconds instead of constantly.
2) Exchange the Fusion Drive for a conventional 7200 RMP hard drive - Forums report that this does not fix the issue.
3) Install older version of OS - Forums report that this does not fix the issue.
4) Disable App Nap - Forums report that this does not fix the issue.
5) Belkin Thunderbolt express dock - Forums report that a Thunderbolt hub with USB gives excellent results, but the only one I am aware of is the Belkin one which is ~$300. (I will not pay $300 to fix thousands of dollars of new equipment that should not need to be fixed!!!)
6) Apple Care's advice was an SMC reset (essentially a reboot), which clearly did not work. The person that I talked to was not aware of this being a known issue.
I am at a point where I need to decide whether or not to get a refund for this iMac since my primary reason for getting this new computer was recording. So...can anyone help to answer these questions:
Has Apple acknowleged this issue? If so, has Apple committed to fixing this issue via a software upgrade or have they admitted that this is a hardware limitation that is not fixable?
Has anyone found a free or inexpensive workaround (i.e. not the $300 Belkin dock) that completely elimiates this issue?I'm also having audio issues on my new late 2013 iMac via the USB headset. Audio starts playing fine and then static starts creeping into the audio until it drowns out the sound. Only way to fix is to unplug the headset and then plug it back into the USB port.
I've tested the headset on other PCs and my older iMac and the issue doesn't show up.
I've re-installed Mavericks on the iMac, without nuking my data, but that still doesn't solve the issue.
I've logged a case with Apple support and they had me run a program which gathered up a bunch of information to send to their engineering team. No updates yet so far.
Just one question for those that also have this issue. Did you restore your data from a Time Machine backup, or is this issue also happening on the Mac that's fresh out of the box?
I'm wondering if this issue could be caused by restoring data from my Time Machine, but I don't want to go through the hassle of nuking my entier hard drive and having to reinstall everything from scratch just to fix this issue. -
Problem installing Windows 7 64-bit on late 2013 iMac 27"
Is Windows 7 64-bit compatible with this computer?
Hardware and software:
• Late 2013 iMac 27", 3.5 GHz I7, 16 GB memory, 1 TB hard drive (no fusion drive)
• Mac OS 10.9.1
• USB thumb drive
• Boot Camp Assistant 5.1.0
• Windows 7 64-bit install disk iso image downloaded from Microsoft
Install steps:
1. Use Boot Camp Assistant to install Windows 7 install (from iso image) and Apple Support Software (creates WININSTALL USB drive)
2. Use Boot Camp Assistant to create 50 GB Windows partition on iMac internal drive and start Windows install
3. Complete initial install steps until given option to select install partition
4. Select 50 GB partition. Error message that partition is not formatted correctly. Use Advance Options to format (presumably to NTFS)
5. Select 50 GB partition again and click "Next"
6. Get error message "Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information."
7. Install quits at this point
I have successfully installed Win 7 on another computer (2010 Mac Pro) using these steps. I also tried installation on the iMac using an iso image created from my original Win 7 64-bit install disk, with the same installation error as above.
I'm wondering if Windows 7 and/or Boot Camp is compatible with this iMac. Any suggestions will be appreciated.I am awaiting delivery on the exact model you have and have been researching how much trouble it will be to put 64 bit windows 7 ultimate on my machine when it gets here. I'm not pleased at what I've been reading so far. I have not seen the two other posts but yours is enough to concern me.
Have you also seen that 10.9.1 update may be responsible for this? I've seen where 10.9 caused some problems with the bootcamp app but then the process was completely hosed with the 10.9.1 update. Are you seeing this as well?
Being a life-long mac dude, it pains me when their stuff just doesn't work because it usually just does. ****, that's why I started on a mac in the first place.
The support site says that they come with 90 days of complimentary support. Is this not an issue they should be responsible for addressing via support? Or is that just one long wait on hold waiting to talk to somebody that won't consider this a pure apple issue?
I was also curious if your install .iso contains both 32 and 64 bit versions? -
I have a season pass to Dr Who and all 30+ other shows purchased on iTunes work great. Last night's episode (Hide) has a hissing sound so loud it drowns out all the audio in the show when i try to watch it on my Apple TV. I then downloaded the episode to my iMac and my iPad and no audio issues there. However when I tried playing it shared from my iMac to the Apple TV and the audio problem was there again. Same thing happened when I tried to AirPlay from my iPad to Apple TV.
I have two Apple TVs. One is latest model w latest upgrade, the other is generation before without latest upgrade. Same audio issue on both. I have tons of iTunes TV shows and movies and this is the only episode with an issue. Something is wrong with this file that causes it to screws up the audio on Apple TV.
Has anyone else seen this kind of audio issue specific to just one TV episode or movie? Anyone know support path for iTunes problems?If other episodes play Dolby Digital fine this could be a file encoding problem - they sometimes get it wrong.
I suggest you all contact Apple about the problem via itunes store support here:
https://expresslane.apple.com/ -
Problem with not enough resolutions Late 2013 iMac 27"
Hi guys.
Last friday arrive to my home my new top iMac --> i7 / 16Gb / 3Tb FusionDrive / GTX 780
I always use 1920x1080 resolution display in my older iMac Mid 2010 27" but in my new iMac say this:
I need 1920x180. Is it possible change the resolution with scrips or edit one file...?
ThanksbaltwoJul 21, 2014 10:07 PM
Re: Re: Problem with not enough resolutions Late 2013 iMac 27"in response to GoldFran
Might be primitive, but free, and does the job.
the truth is you're right. Sometimes we search any solutions but this is some complicated when the best fix normally, It´s easy solution... "Okam's razor" -
I can't print from my 27" late 2013 iMac. I am using an epson stylus 3800 pro. I updated driver and added printer in system preferences. When i print the printer queue opens and shows the job as "stopped". Supply level shows "information is not available which maybe part of problem...thank you
The first thing you could try is a reset of the printing system. Please note that this action will remove all printers and scanners from the Printers & Scanners preference pane.
With the reset complete, unplug the Epson USB cable from the Mac for a minute and then reconnect it. This action should result in the printer being added again to the Mac automatically. If this does happen, then see if you can print again.
If the printer is not added again automatically, open Printers & Scanners and click the plus button to add the Epson. Once this is done, then see if you can print again. -
I synced my dad's iPhone 4 to my iMac. So my problem is the that whenever I go onto FaceTime on my iMac all of my dad's contacts on his iPhone 4 are on MY FaceTime on MY iMac! So I tried to delete a contact off my FaceTime on the iMac but then it deleted a contact off his iPhone aswell! PLEASE HELP!!
Yes, they maybe 2 separate devices, but you have only mentioned one iCloud account and this is the problem.
-
New iMac crashes permanently - bluetooth problem?
Hi all,
my new iMac (27-inch, Late 2013) is constantly crashing, especially after the execution of a particular gesture on the Magic Trackpad. The crash after moving the scroll wheel on a wired Apple mouse has so far occurred only once. After the phone call with the Apple support I have deleted and reinstalled the system and then copied the data from an old system from a Time Machine backup, and reinstalled my programs.
Unfortunately, the problems are still there. These are the results of EtreCheck:
Hardware Information:
iMac (27-inch, Late 2013)
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:7:3
Disk Information:
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
disk0s2 (disk0s2) <not mounted>: 120,99 GB
Boot OS X (disk0s3) <not mounted>: 134,2 MB
APPLE HDD ST1000DM003 disk1 : (1 TB)
EFI (disk1s1) <not mounted>: 209,7 MB
disk1s2 (disk1s2) <not mounted>: 999,35 GB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
MediaTek Inc MT1887
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
FontExplorerXAutoload
iTunesHelper
Mail
FontExplorer X Pro
Canon IJ Network Scanner Selector EX
Internet Plug-ins:
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
dynamiclinkmediaserver: Version: 6.0.1 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 8
Oldest backup: 2014-01-31 20:08:29 +0000
Last backup: 2014-02-01 20:07:36 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% EtreCheck
1% WindowServer
0% SystemUIServer
0% configd
0% mds
Top Processes by Memory:
164 MB mds_stores
131 MB com.apple.IconServicesAgent
98 MB WindowServer
66 MB Finder
66 MB Mail
Virtual Memory Information:
29.04 GB Free RAM
1.22 GB Active RAM
319 MB Inactive RAM
1.42 GB Wired RAM
966 MB Page-ins
0 B Page-outsThanks for your thoughts.
I have not restored my system via Time Machine, but after reinstalling I just copied my documents and small programs on the new computer (no preference files or something like that).
The memory was installed by my reseller (four 8 GB modules from Kingston).
Here is the last Crash Report from last night:
Anonymous UUID: CE111445-D4E9-E9E6-43FC-F0A2B7334293
Sat Feb 1 22:12:42 2014
panic(cpu 0 caller 0xffffff8019cdc19e): Kernel trap at 0xffffff7fdb3daff0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7fdb3daff0, CR3: 0x000000001c898000, CR4: 0x00000000001606e0
RAX: 0xffffff839f2530a4, RBX: 0xffffff83a9143d30, RCX: 0x000000000000007c, RDX: 0x00000000000044c0
RSP: 0xffffff83a9143c48, RBP: 0xffffff83a9143c80, RSI: 0xffffff839f2d1000, RDI: 0xffffff8057e61400
R8: 0x00000000000003b3, R9: 0x00000000000003ff, R10: 0xffffff8057e903b3, R11: 0x00000000000003a5
R12: 0x0000000000000004, R13: 0xffffff839f253028, R14: 0xffffff839f2d1000, R15: 0xffffff8057e8a000
RFL: 0x0000000000010292, RIP: 0xffffff7fdb3daff0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7fdb3daff0, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83a91438d0 : 0xffffff8019c22f69
0xffffff83a9143950 : 0xffffff8019cdc19e
0xffffff83a9143b20 : 0xffffff8019cf3606
0xffffff83a9143b40 : 0xffffff7fdb3daff0
0xffffff83a9143c80 : 0xffffff7f9b2f283b
0xffffff83a9143db0 : 0xffffff7f9b2cf9a9
0xffffff83a9143dc0 : 0xffffff7f9b2cf865
0xffffff83a9143e70 : 0xffffff7f9b3c4a39
0xffffff83a9143ec0 : 0xffffff7f9b25a372
0xffffff83a9143ef0 : 0xffffff801a0ada80
0xffffff83a9143f30 : 0xffffff801a0ac522
0xffffff83a9143f80 : 0xffffff801a0ac5f7
0xffffff83a9143fb0 : 0xffffff8019cd6aa7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(800.21.45)[8BC62C63-B896-3CD4-83ED-EB2C71224B D8]@0xffffff7f9b251000->0xffffff7f9b60dfff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9af7f000
dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9b1d1000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9ac14000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000019a00000
Kernel text base: 0xffffff8019c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 3096650188554
last loaded kext at 2977005124122: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9c24e000, size 348160)
last unloaded kext at 503874827926: com.apple.driver.AppleUSBHIDMouse 180.9 (addr 0xffffff7f9c1f6000, size 16384)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Macpower
USB Device: MT1887
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10 -
2013 iMac incredibly slow. Etrecheck report included. Anyone help?
My 2013 iMac has never been that swift. But now it crawls, especially while using the internet and Word. Beachballs EVERYWHERE.
I've just got rid of some adware but is there anything else I can do, please? Here's a report from Etrecheck.
Problem description:
System very slow even when very little running on it.
EtreCheck version: 2.1.8 (121)
Report generated 28 March 2015 14:46:10 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,1
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 650M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:12:25
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (383.31 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Western Digital My Book 1144 4 TB
EFI (disk1s1) <not mounted> : 210 MB
My Book Studio (disk1s2) /Volumes/My Book Studio : 4.00 TB (3.15 TB free)
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
Todos Data System AB Handelsbanken card reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] foo.tap (1.0) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]
[not loaded] com.rogueamoeba.InstantOn (6.0.1 - SDK 10.6) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.1 - SDK 10.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]
/Users/[redacted]/Downloads/Viscosity 2.app
[not loaded] com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Startup Items: ℹ️
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
[running] com.tvmobili.artwork.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.tvmobili.tvmobilisvcd.plist [Click for support]
[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.amazon.cloud-player.plist [Click for support] [Click for details]
[running] com.amazon.music.plist [Click for support]
[loaded] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[running] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.pia.pia_manager.plist [Click for support]
[running] com.spigot.SearchProtection.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
VLC Plugin: Version: 1.0.5 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
iTube Studio
Slick Savings [Adware! - Remove]
iMedia Converter Deluxe
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.13 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 616.04 GB
Destinations:
My Book Studio [Local]
Total size: 4.00 TB
Total number of backups: 103
Oldest backup: 2013-12-10 14:05:43 +0000
Last backup: 2015-03-27 22:22:32 +0000
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
2% firefox
2% coreaudiod
2% WindowServer
1% mds
1% lsregister
Top Processes by Memory: ℹ️
550 MB firefox
241 MB Finder
137 MB WindowServer
103 MB Dropbox
103 MB ocspd
Virtual Memory Information: ℹ️
4.03 GB Free RAM
2.75 GB Active RAM
826 MB Inactive RAM
988 MB Wired RAM
1.69 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 02:41:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-28-144112_[reda cted].crash
Mar 28, 2015, 02:31:42 PM Self test - passed
Mar 27, 2015, 11:20:07 PM /Library/Logs/DiagnosticReports/JavaApplicationStub_2015-03-27-232007_[redacted ].hang
Mar 26, 2015, 03:02:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-03-26-15 0209_[redacted].crash
Mar 26, 2015, 03:02:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-03-26-15 0207_[redacted].crash
Mar 25, 2015, 07:32:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-193249_[reda cted].crash
Mar 25, 2015, 07:26:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-192635_[reda cted].crash
Mar 25, 2015, 07:20:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-192021_[reda cted].crash
Mar 26, 2015, 06:15:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-26-181515_[reda cted].crash
Mar 26, 2015, 10:19:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-10 1902_[redacted].crashStart time: 16:43:22 03/28/15
Revision: 1308
Model Identifier: iMac13,1
System Version: OS X 10.10.2 (14C1514)
Kernel Version: Darwin 14.1.0
Time since boot: 1:47
UID: 501
USB
My Book 1144 (Western Digital Technologies, Inc.)
USB3.0 Hub (VIA Labs, Inc.)
USB3.0 Hub (VIA Labs, Inc.)
Handelsbanken card reader (Todos Data System AB)
USB2.0 Hub (VIA Labs, Inc.)
USB2.0 Hub (VIA Labs, Inc.)
Bluetooth
Apple Magic Mouse
Apple Wireless Keyboard
Activity
en1: in 486, out 106 (KiB/s)
CPU usage (%)
JavaApplicationS (UID 501): 32.3
firefox (UID 501): 18.2
Net in (Mb/s)
JavaApplication (UID 501): 13
I/O wait time (ms/s)
system_profiler (UID 501): 72
I/O requests (KiB/s)
launchd (UID 0): 4150
System errors (per sec)
JavaApplication (UID 501, error 35): 854
steam_osx (UID 501, error 35): 204
JavaApplication (UID 501, error 316): 178
steam_osx (UID 501, error 60): 124
Energy (lifetime)
JavaApplicationStub (UID 501): 19.83
kernel_task (UID 0): 18.80
firefox (UID 501): 7.08
Energy (sampled)
kernel_task (UID 0): 14.26
JavaApplicationStub (UID 501): 9.00
Listeners
kdc: kerberos
launchd: afpovertcp
System caches/logs
2.5 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-03-07 cloudd crash x3
2015-03-07 firefox hang x2
2015-03-07 plugin-container crash
2015-03-08 LegacyFileVaultMessageTracer crash
2015-03-11 cloudd crash
2015-03-11 plugin-container crash
2015-03-12 firefox hang
2015-03-12 plugin-container crash
2015-03-13 plugin-container crash
2015-03-14 cloudd crash
2015-03-14 plugin-container crash
2015-03-15 Finder hang
2015-03-15 LegacyFileVaultMessageTracer crash
2015-03-15 firefox hang x2
2015-03-15 plugin-container crash
2015-03-19 osascript hang
2015-03-20 garcon crash
2015-03-24 node-webkit Helper crash
2015-03-25 Mail crash
2015-03-26 cloudd crash x3
2015-03-27 SearchProtection crash x2
2015-03-27 cloudd crash
2015-03-27 plugin-container crash
2015-03-28 JavaApplicationStub hang
2015-03-28 cloudd crash
HID errors: 3
Kernel log
Mar 26 10:42:13 PM notification timeout (pid 323, HP Scan 3)
Mar 26 14:43:23 Limiting closed port RST response from 491 to 250 packets per second
Mar 26 14:50:17 firefox (map: 0xffffff8029dea2d0) triggered DYLD shared region unnest for map: 0xffffff8029dea2d0, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 26 14:50:21 firefox (map: 0xffffff80291f6870) triggered DYLD shared region unnest for map: 0xffffff80291f6870, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 26 15:02:09 firefox (map: 0xffffff8026c172d0) triggered DYLD shared region unnest for map: 0xffffff8026c172d0, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 26 15:18:07 PM notification timeout (pid 166, com.apple.ifdrea)
Mar 26 15:18:07 PM notification timeout (pid 323, HP Scan 3)
Mar 26 16:22:27 IOAudioStream[0xffffff8015982200]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
Mar 26 21:51:28 Limiting closed port RST response from 449 to 250 packets per second
Mar 26 22:07:29 Limiting closed port RST response from 1504 to 250 packets per second
Mar 26 22:09:29 decmpfs.c:1415:decmpfs_read_compressed: cluster_copy_upl_data err 14
Mar 26 22:09:29 decmpfs.c:1439:decmpfs_read_compressed: err 14
Mar 26 22:12:19 decmpfs.c:1415:decmpfs_read_compressed: cluster_copy_upl_data err 14
Mar 26 22:12:19 decmpfs.c:1439:decmpfs_read_compressed: err 14
Mar 27 10:59:20 IOAudioStream[0xffffff8015982200]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
Mar 27 12:59:50 (map: 0xffffff8028868c30) triggered DYLD shared region unnest for map: 0xffffff8028868c30, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 27 20:33:00 4630f0) triggered DYLD shared region unnest for map: 0xffffff80284630f0, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 28 14:32:51 TLV Error:
Mar 28 14:32:51 IO80211AWDLPeerManager::updateLocalRequests can't allocate service descriptor for add len 25 type 2 Tlv Error
Mar 28 14:34:24 firefox (map: 0xffffff801c6c3e10) triggered DYLD shared region unnest for map: 0xffffff801c6c3e10, region 0x7fff8bc00000->0x7fff8be00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 28 14:40:19 Limiting closed port RST response from 397 to 250 packets per second
Mar 28 14:57:17 TLV Error:
Mar 28 14:57:17 IO80211AWDLPeerManager::updateLocalRequests can't allocate service descriptor for add len 25 type 2 Tlv Error
Mar 28 14:58:08 firefox (map: 0xffffff80140f33c0) triggered DYLD shared region unnest for map: 0xffffff80140f33c0, region 0x7fff84c00000->0x7fff84e00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Mar 28 15:14:11 PM notification timeout (pid 163, com.apple.ifdrea)
System log
Mar 28 14:58:31 syncdefaultsd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:58:32 syncdefaultsd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:58:47 syncdefaultsd: ApplePushService: Connection timed out trying to communicate with apsd
Mar 28 14:59:06 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:07 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:08 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:09 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:09 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:10 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:10 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:11 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:11 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:12 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 14:59:12 AddressBookSourceSync: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
Mar 28 15:00:21 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Steam" for over 1.00 seconds. Server has re-enabled them.
Mar 28 15:05:55 cloudd: Stream 0x7ff8835e1e30 is sending an event before being opened
Mar 28 15:06:18 cloudd: Stream 0x7ff8835f66e0 is sending an event before being opened
Mar 28 16:09:23 WindowServer: CGXGetConnectionProperty: Invalid connection 56847
Mar 28 16:12:25 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 28 16:21:56 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 28 16:22:33 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
Mar 28 16:24:23 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Vuze" for over 1.00 seconds. Server has re-enabled them.
Mar 28 16:24:41 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 28 16:24:41 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Mar 28 16:32:30 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Loaded kernel extensions
com.paceap.kext.pacesupport.snowleopard (5.9)
com.wdc.driver.USB_64HP (1.0.0)
System services loaded
com.adobe.fpsaud
com.apple.Kerberos.kdc
- status: 1
com.apple.dpd
- status: 75
com.apple.watchdogd
com.google.keystone.daemon
com.microsoft.office.licensing.helper
com.paceap.pacesupport
com.tvmobili.tvmobilisvcd
com.westerndigital.ErasePrivilegedHelper
org.macosforge.xquartz.privileged_startx
System services disabled
com.apple.mrt
Login services loaded
com.amazon.cloud-player
- status: 78
com.amazon.music
com.apple.mrt.uiagent
com.babylon.activation
com.google.keystone.system.agent
com.pia.pia_manager
com.rosettastone.rosettastonedaemon
com.spotify.webhelper
com.tvmobili.artwork
com.valvesoftware.steamclean
org.macosforge.xquartz.startx
Login services disabled
com.genieo.completer.ltvbit
com.spigot.SearchProtection
com.genieo.completer.download
com.genieo.completer.update
com.viber.osx
User services loaded
com.valvesoftware.steam.ipctool
User services disabled
com.genieo.completer.ltvbit
com.spigot.SearchProtection
com.genieo.completer.download
com.genieo.completer.update
com.viber.osx
Startup items
/Library/StartupItems/tap/StartupParameters.plist
/Library/StartupItems/tap/tap
/Library/StartupItems/tun/StartupParameters.plist
/Library/StartupItems/tun/tun
User login items
Steam
- /Applications/Steam.app
Firefox
- /Applications/Firefox.app
Dropbox
- /Applications/Dropbox.app
Spotify
- /Applications/Spotify.app
Safari extensions
Amazon Shopping Assistant
- com.spigot.safari.amazonshopassist
Ebay Shopping Assistant
- com.spigot.safari.ebayshopassist
iMedia Converter Deluxe
- com.wondershare.iskyvc
iTube Studio
- com.wondershare.safari.itubestudio
Searchme
- com.spigot.safari.searchme
Slick Savings
- com.spigot.safari.slicksavings
Firefox extensions
Clipple
Widgets
HP Ink Widget
iCloud errors
cloudd 87
Continuity errors
sharingd 24
Restricted files: 243
Lockfiles: 31
High file counts
Desktop: 758
Contents of /Library/LaunchAgents/com.babylon.activation.plist
- mod date: May 15 14:30:14 2012
- size (B): 620
- checksum: 2983079625
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.babylon.activation</string>
<key>MachServices</key>
<dict>
<key>com.babylon.activation</key>
<true/>
</dict>
<key>KeepAlive</key>
<true/>
<key>OnDemand</key>
<false/>
<key>RunAtLoad</key>
<true/>
<key>Disabled</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/Babylon/Babylon Activation.app/Contents/MacOS/Babylon Activation</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist
- mod date: Mar 4 10:29:31 2013
- size (B): 662
- checksum: 49023104
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.rosettastone.rosettastonedaemon</string>
<key>TimeOut</key>
<integer>5</integer>
<key>KeepAlive</key>
<true/>
<key>RunAtLoad</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon</string>
<string>--config</string>
<string>/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.tvmobili.artwork.plist
- mod date: Oct 4 18:21:22 2013
- size (B): 550
- checksum: 3654463100
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.tvmobili.artwork</string>
<key>KeepAlive</key>
<true/>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>RunAtload</key>
<true/>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/TVMOBiLi.app/Contents/MacOS/tvmobiliqlhandler</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
- mod date: Aug 11 23:52:54 2014
- size (B): 721
- checksum: 2451978492
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>org.macosforge.xquartz.startx</string>
<key>ProgramArguments</key>
<array>
<string>/opt/X11/lib/X11/xinit/launchd_startx</string>
<string>/opt/X11/bin/startx</string>
<string>--</string>
<string>/opt/X11/bin/Xquartz</string>
</array>
<key>Sockets</key>
<dict>
<key>org.macosforge.xquartz:0</key>
<dict>
<key>SecureSocketWithKey</key>
<string>DISPLAY</string>
</dict>
</dict>
<key>ServiceIPC</key>
<true/>
<key>EnableTransactions</key>
<true/>
...and 2 more line(s)
Contents of /Library/LaunchDaemons/PACESupport.plist
- mod date: Jul 11 09:00:00 2012
- size (B): 450
- checksum: 1658798800
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.paceap.pacesupport</string>
<key>ProgramArguments</key>
<array>
<string>/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/pa ceload</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.tvmobili.tvmobilisvcd.plist
- mod date: Oct 4 18:21:23 2013
- size (B): 554
- checksum: 3447834319
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.tvmobili.tvmobilisvcd</string>
<key>KeepAlive</key>
<true/>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>RunAtload</key>
<true/>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/TVMOBiLi.app/Contents/MacOS/tvmobilisvcd</string>
<string>/run</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.westerndigital.ErasePrivilegedHelper.plist
- mod date: Dec 10 11:21:27 2013
- size (B): 805
- checksum: 2855540152
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.westerndigital.ErasePrivilegedHelper</string>
<key>OnDemand</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/com.westerndigital.ErasePrivilegedHelper </string>
</array>
<key>ServiceIPC</key>
<true/>
<key>Sockets</key>
<dict>
<key>MasterSocket</key>
<dict>
<key>SockFamily</key>
<string>Unix</string>
<key>SockPathMode</key>
<integer>438</integer>
<key>SockPathName</key>
<string>/var/run/com.westerndigital.ErasePrivilegedHelper.socket</string>
<key>SockType</key>
...and 5 more line(s)
Contents of /private/etc/ssh_config
- mod date: Dec 15 18:17:26 2014
- size (B): 3957
- checksum: 2841432291
Host *
SendEnv LANG LC_*
Host *
XAuthLocation /opt/X11/bin/xauth
Contents of /private/etc/sshd_config
- mod date: Dec 15 18:17:26 2014
- size (B): 4161
- checksum: 2518667249
SyslogFacility AUTHPRIV
AuthorizedKeysFile .ssh/authorized_keys
UsePrivilegeSeparation sandbox # Default for new installations.
AcceptEnv LANG LC_*
Subsystem sftp /usr/libexec/sftp-server
XAuthLocation /opt/X11/bin/xauth
Contents of Library/LaunchAgents/com.amazon.cloud-player.plist
- mod date: Dec 10 13:43:42 2013
- size (B): 462
- checksum: 2707474481
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>EnableTransactions</key>
<false/>
<key>KeepAlive</key>
<true/>
<key>Label</key>
<string>com.amazon.cloud-player</string>
<key>Program</key>
<string>/Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.amazon.music.plist
- mod date: Dec 3 11:06:52 2014
- size (B): 448
- checksum: 3668832669
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>EnableTransactions</key>
<false/>
<key>KeepAlive</key>
<true/>
<key>Label</key>
<string>com.amazon.music</string>
<key>Program</key>
<string>/Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.pia.pia_manager.plist
- mod date: Nov 18 14:23:14 2014
- size (B): 502
- checksum: 2474814993
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pia.pia_manager</string>
<key>Program</key>
<string>/Users/USER/.pia_manager/pia_manager.app/Contents/MacOS/runner.sh</stri ng>
<key>ProgramArguments</key>
<array><string>runner.sh</string><string>--startup</string></array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
- mod date: Mar 28 14:58:12 2015
- size (B): 539
- checksum: 3954417563
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist
- mod date: Mar 28 14:58:13 2015
- size (B): 834
- checksum: 3444981621
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.valvesoftware.steamclean</string>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<string>Public</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>SteamContentPaths</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>
</array>
<key>ThrottleInterval</key>
<integer>60</integer>
<key>WatchPaths</key>
<array>
<string>/Applications/Steam.app</string>
</array>
...and 2 more line(s)
Bad plists
Library/Preferences/com.computerlab.Connect.plist
Extensions
/Library/Extensions/tap.kext
- foo.tap
/Library/Extensions/tun.kext
- foo.tun
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns/InstantOnCore.kext
- com.rogueamoeba.InstantOnCore
/System/Library/Extensions/InstantOn.kext
- com.rogueamoeba.InstantOn
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportL eopard.kext
- com.paceap.kext.pacesupport.leopard
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportP anther.kext
- com.paceap.kext.pacesupport.panther
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportS nowLeopard.kext
- com.paceap.kext.pacesupport.snowleopard
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportT iger.kext
- com.paceap.kext.pacesupport.tiger
/System/Library/Extensions/PACESupportFamily.kext
- com.paceap.kext.pacesupport.master
/System/Library/Extensions/UsbEthernetGadget.kext
- com.tomtom.driver.UsbEthernetGadget
/System/Library/Extensions/WD1394HPDriver.kext
- com.wdc.driver.1394HP
/System/Library/Extensions/WD1394_64HPDriver.kext
- com.wdc.driver.1394_64HP
/System/Library/Extensions/WDUSBHPDriver.kext
- com.wdc.driver.USBHP
/System/Library/Extensions/WDUSB_64HPDriver.kext
- com.wdc.driver.USB_64HP
Applications
/Applications/BBC iPlayer Desktop.app
- BBCiPlayerDesktop.UUID.1
/Applications/Babylon.app
- com.babylon.application
/Applications/Bigasoft Total Video Converter.app
- com.bigasoft.total-video-converter-mac
/Applications/Flip4Mac/WMV Player.app
- net.telestream.wmv.player
/Applications/Hewlett-Packard/Device Utilities/HP Firmware Updater.app
- com.hp.FirmwareUpdater
/Applications/Hewlett-Packard/HP Scan 3.app
- com.hp.scan.app
/Applications/Hewlett-Packard/HP Uninstaller.app
- com.hp.Uninstaller
/Applications/JDownloader.app
- com.install4j.jdownloader09.5977
/Applications/LibreOffice.app
- org.libreoffice.script
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/MyTomTomSA.app
- com.tomtom.mytomtomsa
/Applications/OmegaT.app
- com.apple.jnlp-http___omegat.sourceforge.net_webstart_OmegaT.jnlp
/Applications/Play MPE Player.app
- com.destiny.plaympe.player
/Applications/Private Internet Access.app
- com.pia.privateinternetaccess.launcher
/Applications/Skim.app
- net.sourceforge.skim-app.skim
/Applications/Sportradar/ScoutTrainingPlatform/STPVideoPlayer/STPVideoPlayer.ap p
- com.betradar.scouttrainingplatform.videoplayer.UUID.1
/Applications/TVMOBiLi.app
- com.tvmobili.tvmobilisvcd
/Applications/Utilities/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Applications/Utilities/XQuartz.app
- org.macosforge.xquartz.X11
/Applications/VLC 2.app
- N/A
/Applications/Vuze.app
- com.azureus.vuze
/Applications/XBMC.app
- com.teamxbmc.xbmc
/Applications/amule.app
- org.amule.aMule
/Applications/iSkysoft iTube Studio.app
- com.iSkysoft.iTube Studio
/Library/Application Support/Babylon/Babylon Activation.app
- com.babylon.activation
/Library/Application Support/Babylon/BabylonQL.app
- com.babylonQL.application
/Library/Application Support/Babylon/StatusBarApp.app
- com.yourcompany.StatusBarApp
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Add to iPhoto Library.app
- com.apple.automator.Add to iPhoto Library
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email Image.app
- com.apple.automator.Email Image
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email PDF.app
- com.apple.automator.Email PDF
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open HP Scan.app
- com.apple.automator.Open HP Scan
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open PDF in Preview.app
- com.apple.automator.Open PDF in Preview
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open in Preview.app
- com.apple.automator.Open in Preview
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save PDF in Documents.app
- com.apple.automator.Save PDF in Documents
/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save in Pictures.app
- com.apple.automator.Save in Pictures
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
- com.paceap.interlokhelper
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.Template
/Library/Printers/hp/Fax/fax.backend
- com.hp.fax
/Library/Printers/hp/Fax/rastertofax.filter
- com.hp.rastertofax
/Library/Printers/hp/cups/Inkjet1.driver
- com.hp.print.cups.filter.inkjet1
/Library/Printers/hp/cups/filters/pdftopdf.filter
- com.hp.print.cups.filter.pdftopdf
/Rosetta Stone TOTALe.app
- com.rosettastone.rosettastonetotale
/Users/USER/Applications/Football Manager 2010.app
- N/A
/Users/USER/Applications/Left 4 Dead.app
- N/A
/Users/USER/Downloads/Audio Hijack Pro.app
- com.rogueamoeba.AudioHijackPro2
/Users/USER/Downloads/Campfire.app
- com.fluidapp.FluidApp.Campfire
/Users/USER/Downloads/Sky Go Desktop.app
- 2916036024.go.sky.com
/Users/USER/Downloads/SoundCloud Downloader 2.app
- com.BirdiCode.SoundCloud_Downloader
/Users/USER/Downloads/SoundCloud Downloader 3.app
- com.birdicode.SoundCloud_Downloader
/Users/USER/Downloads/SoundCloud Downloader 4.app
- com.birdicode.SoundCloud_Downloader
/Users/USER/Downloads/SoundCloud Downloader.app
- com.birdicode.SoundCloud_Downloader
/Users/USER/Downloads/UnRarX.app
- com.peternoriega.unrarx
/Users/USER/Downloads/aMule 2.app
- org.amule.aMule
/Users/USER/Downloads/aMule.app
- org.amule.aMule
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
- com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app
- com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal
/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/fm.app
- com.sigames.eur.FootballManager2010
/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/tools/editor/Editor.app
- com.sigames.eur.FootballManagerEditor2010
/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/tools/resource archiver/Resource Archiver.app
- Resource Archiver 2010
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/addoninstaller.app
- N/A
Frameworks
/Library/Frameworks/Adobe AIR.framework
- com.adobe.AIR
/Library/Frameworks/TSLicense.framework
- net.telestream.license
/Users/USER/Library/Frameworks/EWSMac.framework
- com.eSellerate.EWSMac67108872
PrefPane
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/PreferencePanes/Growl.prefPane
- com.growl.prefpanel
Bundles
/Library/Application Support/PACE Anti-Piracy/InterLok Engine.bundle
- com.paceap.interlok.iluiengine
/Library/Application Support/PACE Anti-Piracy/iLokSupport.bundle
- com.paceap.iokit.iLokSupport
/Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin
- com.ecamm.EcammAudioLoader
/Library/Contextual Menu Items/BabylonCMPlugin.plugin
- com.babylon.CMPlugin
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin
- com.adobe.adobecp
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin
- com.macromedia.FlashPlayer-10.6.plugin
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash Player.plugin
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
- net.telestream.wmv.plugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/VLC Plugin.plugin
- com.netscape.vlc
/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
- com.WidevineMediaOptimizerLib.Widevine Media Optimizer_x86_64
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/QuickLook/GBQLGenerator.qlgenerator
- com.apple.garageband.quicklookgenerator
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
/Library/Spotlight/LogicPro.mdimporter
- null
/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Summary-1.wdgt
- null
/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Summary-5.wdgt
- null
/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Timer-2.wdgt
- null
/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Timer-5.wdgt
- null
/Users/USER/Library/Widgets/HP Ink Widget.wdgt
- com.hp.widget.inkwidget
Bundles (new)
/Applications/AdwareMedic.app
- com.thesafemac.adwaremedic
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Popcorn-Time.app
- com.intel.nw
/Applications/iPhoto.app
- com.apple.iPhoto
/Users/USER/Downloads/EtreCheck 2.app
- com.etresoft.EtreCheck
/Users/USER/Downloads/EtreCheck.app
- com.etresoft.EtreCheck
/Users/USER/Downloads/UnRarX.app
- com.peternoriega.unrarx
Library paths
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Library/Application Support/RosettaStoneDaemon/Libraries/FNInterface_libFNP.dylib
/Library/Application Support/RosettaStoneDaemon/Libraries/FnpCommsSoap.dylib
/Library/Application Support/RosettaStoneDaemon/bin/ActivationDaemonPlugin.dylib
/Library/Application Support/RosettaStoneDaemon/bin/DataInstaller.dylib
/Library/Application Support/RosettaStoneDaemon/bin/DataInstallerDaemonPlugin.dylib
/Library/Application Support/RosettaStoneDaemon/bin/SREDaemonPlugin.dylib
/Library/Application Support/RosettaStoneDaemon/bin/libRosettaStoneDaemon.dylib
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoCo m.dylib
/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoDt .dylib
/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoFr .dylib
/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoPt .dylib
/Users/USER/Desktop/Old Firefox Data/6utqjam0.default-1411843101683/gmp-gmpopenh264/1.1/libgmpopenh264.dylib
/Users/USER/Desktop/Old Firefox Data/ae3papow.default-1416836447553/gmp-gmpopenh264/1.1/libgmpopenh264.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/axsk8pj8.default-1417650114995/gmp-gmpopenh264/1.1/lib gmpopenh264.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/axsk8pj8.default-1417650114995/gmp-gmpopenh264/1.3/lib gmpopenh264.dylib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.7.771/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bsppack.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bugreporter_filequeue.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bugreporter_public.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/datacache.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/dedicated.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/engine.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/filesystem_stdio.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/gameui.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/inputsystem.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/launcher.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libcef.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libmilesmachox86.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libsteam_api.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libtier0.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libvstdlib.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/materialsystem.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/scenefilecache.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/serverbrowser.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/shaderapidx9.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/shaderapiempty.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/soundemittersystem.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/stdshader_dx9.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/studiorender.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/unitlib.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/valve_avi.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vaudio_miles.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vaudio_speex.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vgui2.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vguimatsurface.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vphysics.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vscript.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vtex_dll.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/client.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/matchmaking.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/matchmaking_ds.dylib
/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/server.dylib
/Users/USER/Library/Application Support/Vuze/plugins/aznettor/libevent-2.0.5.dylib
/opt/X11/lib/libAppleWM.7.dylib
/opt/X11/lib/libFS.6.dylib
/opt/X11/lib/libGL.1.dylib
/opt/X11/lib/libGLU.1.dylib
/opt/X11/lib/libICE.6.dylib
/opt/X11/lib/libOSMesa.8.dylib
/opt/X11/lib/libOpenVG.1.dylib
/opt/X11/lib/libSM.6.dylib
/opt/X11/lib/libX11-xcb.1.dylib
/opt/X11/lib/libX11.6.dylib
/opt/X11/lib/libXRes.1.dylib
/opt/X11/lib/libXTrap.6.dylib
/opt/X11/lib/libXau.6.dylib
/opt/X11/lib/libXaw3d.8.dylib
/opt/X11/lib/libXaw6.6.dylib
/opt/X11/lib/libXaw7.7.dylib
/opt/X11/lib/libXaw8.8.dylib
/opt/X11/lib/libXcomposite.1.dylib
/opt/X11/lib/libXcursor.1.dylib
/opt/X11/lib/libXdamage.1.dylib
/opt/X11/lib/libXdmcp.6.dylib
/opt/X11/lib/libXevie.1.dylib
/opt/X11/lib/libXext.6.dylib
/opt/X11/lib/libXfixes.3.dylib
/opt/X11/lib/libXfont.1.dylib
/opt/X11/lib/libXfontcache.1.dylib
/opt/X11/lib/libXft.2.dylib
/opt/X11/lib/libXi.6.dylib
/opt/X11/lib/libXinerama.1.dylib
/opt/X11/lib/libXmu.6.dylib
/opt/X11/lib/libXmuu.1.dylib
/opt/X11/lib/libXp.6.dylib
/opt/X11/lib/libXplugin.1.dylib
/opt/X11/lib/libXpm.4.dylib
/opt/X11/lib/libXrandr.2.dylib
/opt/X11/lib/libXrender.1.dylib
/opt/X11/lib/libXss.1.dylib
/opt/X11/lib/libXt.6.dylib
/opt/X11/lib/libXtst.6.dylib
/opt/X11/lib/libXv.1.dylib
/opt/X11/lib/libXvMC.1.dylib
/opt/X11/lib/libXvMCW.1.dylib
/opt/X11/lib/libXxf86misc.1.dylib
/opt/X11/lib/libXxf86vm.1.dylib
/opt/X11/lib/libcairo-script-interpreter.2.dylib
/opt/X11/lib/libcairo.2.dylib
/opt/X11/lib/libdmx.1.dylib
/opt/X11/lib/libfontconfig.1.dylib
/opt/X11/lib/libfontenc.1.dylib
/opt/X11/lib/libfreetype.6.dylib
/opt/X11/lib/libglut.3.dylib
/opt/X11/lib/libpixman-1.0.dylib
/opt/X11/lib/libpng.3.dylib
/opt/X11/lib/libpng12.0.dylib
/opt/X11/lib/libpng14.14.dylib
/opt/X11/lib/libpng15.15.dylib
/opt/X11/lib/libxcb-composite.0.dylib
/opt/X11/lib/libxcb-cursor.0.dylib
/opt/X11/lib/libxcb-damage.0.dylib
/opt/X11/lib/libxcb-dpms.0.dylib
/opt/X11/lib/libxcb-dri2.0.dylib
/opt/X11/lib/libxcb-dri3.0.dylib
/opt/X11/lib/libxcb-ewmh.2.dylib
/opt/X11/lib/libxcb-glx.0.dylib
/opt/X11/lib/libxcb-icccm.4.dylib
/opt/X11/lib/libxcb-image.0.dylib
/opt/X11/lib/libxcb-keysyms.1.dylib
/opt/X11/lib/libxcb-present.0.dylib
/opt/X11/lib/libxcb-randr.0.dylib
/opt/X11/lib/libxcb-record.0.dylib
/opt/X11/lib/libxcb-render-util.0.dylib
/opt/X11/lib/libxcb-render.0.dylib
/opt/X11/lib/libxcb-res.0.dylib
/opt/X11/lib/libxcb-screensaver.0.dylib
/opt/X11/lib/libxcb-shape.0.dylib
/opt/X11/lib/libxcb-shm.0.dylib
/opt/X11/lib/libxcb-sync.1.dylib
/opt/X11/lib/li -
Late 2013 iMac running very slow
EVERYTHING is running slow. My iphoto screensaver keeps freezing, all apps open super slow (wheel spins and spins) and iCal is not syncing properly with google calendar anymore. I'm not sure what happened in the past few weeks but it has gotten bad! My computer is only a couple months old. I ran etrecheck in hopes someone can tell me what's going on. I also ran disc utility and it found nothing wrong with my hard drive. I'm running 10.9.1, 2,7 GHz Intel Core i5, 8GB memory.
Thanks in advance!! If all else fails I will head to the nearest Genius Bar.
Here is the etrecheck report:
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
Intel Iris Pro - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 3:30:26
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (796.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.leapfrog.connect.authdaemon.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.leapfrog.connect.monitor.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% ReportCrash
4% CalendarAgent
1% WindowServer
0% EtreCheck
0% coresymbolicationd
Top Processes by Memory:
890 MB CalendarAgent
49 MB Google Chrome
28 MB com.apple.WebKit.WebContent
25 MB Safari
25 MB iTunes
Virtual Memory Information:
17 MB Free RAM
1.22 GB Active RAM
1.21 GB Inactive RAM
1.03 GB Wired RAM
993 MB Page-ins
97 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia*; for f in *; do [[ "$f" =~ h$ ]] && grep -ql "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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