2013 Mac Pro, 10.9.3/4 and Premiere Pro - GPU Issues

Hello All
Since the introduction of Mavericks 10.9.3 and subsequently in 10.9.4, Apple Mac Pro (Late 2013 model) users have been affected with issues relating to video editing applications such as Adobe Premiere Pro CC and Da Vinci Resolve. It appears that since these updates the compatibility with the AMD D500 or D700 GPUs is broken and causing significant workflow problems.
Some of these problems include (particularly that I have experienced):
White lines appearing on the video in the program window during playback and encoding
Green and Pink lines appearing as mentioned above
Other odd image artefacts during playback
Poor performance when playing any clips with GPU accelerated effects or parameters
Struggling to playback footage at full resolution (not 4K just HD material which shouldn't be a problem)
Freezing and crashing of the application
Slow loading of media and saving of projects
Consequently, this is significantly affecting my workflow and I know I am not the only video editor suffering these issues. I have spoken to Adobe who are aware of the issue and say they are working with their partners to find a resolution. I assume and hope that one of those partners is yourselves and implore you to please elevate this issue to a more serious status as it really is becoming highly frustrating and starting to effect my business.
I'd be interested to hear from other users that are experiencing these issues and hopefully together encourage Apple and Adobe to get their heads together and fix what is broken and fix it ASAP. It isn't good enough that for a machine this pricey we are left out on a limb without an urgent fix being presented.
I hope we see a fix for this soon but failing that please make 10.9.2 available so we can at least roll back and become productive again.
Kind Regards
Alex
Owner and Principal Cinematographer
Camera On Films

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Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
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I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
Thanks for the help!
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Can I install both Premiere Elements and Premiere Pro on my computer?

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ATR,
I agree completely.
Without every version, over the last 10 years, of each program, it's almost impossible to tell a poster, "Yeah, that will work... "
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Bad performance quadro 4800 and premiere pro

Could someone please help me understand if somethings wrong with my settings or if my 4800 is defected?
I run OSX Lion 10.7.2 and have the quadro fx 4800 installed in a:
Mac Pro 4,1
2 x 2.93Ghz Quad-core Intel Xeon
12GB of Ram
with two additional Geforce GT 120 installed too.
the latest drivers for the 4800
GPU driver version: 7.12.9 270.05.10f03
CUDA driver version: 4.0.50
I run Premiere 5.5.2 and have tested the performance with the two different settings:
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After testing final cut (which I love) and Premiere back and forth with the exact same media I notice that editing prores in Final cut is the best when it comes to just edit the film. Sure Premiere does take native MTS files but what good is this when it doesn't run fluidly? Comparing playback and editing with prores in Final Cut and Premiere makes me realize that on my computer, don't ask me why, a rendered sequence with prores material in Premiere is far more jerky than a sequence with prores that "do not need render" in Final cut. Shouldn't they be the same?? Movements like camera pans that originally were shot really smoothly isn't as smooth as they should be playing back in premiere (and yes I know I got the right sequence settings and all). Final cut however gives me what I want.
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Thanks for the links lasvideo but I practically read every article there is about CUDA, premiere and mercury playback engine already.
Anyone knows anything about Adobe CS 6 release dates?
12 dec 2011 kl. 22:03 skrev lasvideo:
Re: bad performance quadro 4800 and premiere pro
created by lasvideo in Premiere Pro CS5 & CS5.5 - View the full discussion
Some answers for you right from the horses mouth
http://blogs.adobe.com/premiereprotraining/2011/02/cuda-mercury-playba ck-engine-and-adobe-premiere-pro.html
http://forums.adobe.com/message/3804386#3804386
http://forums.adobe.com/community/premiere/faq_list
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CS5 After Effects and Premiere Pro

I am using CS5 After Effects and Premiere Pro with footage from a Canon 5D Mark III. Shooting/editing 1080p 24 (or at least their version of it). What are the best render settings/codecs to use to export from AE for import into Premiere Pro other than the animation codec or Pro Res? I dont have Pro Res and the animation codec is great but the file size slows down the app. Thx in advance.
Or a few resources to explain the whole codec/export/bitrate/etc issue once and for all for different situations wether it be brodcast or internet or simply burning a dvd to play on a HD TV. It is almost like this is some kind of secret no one will tell...LOL...i cant find a difinitive answer anywhere.

As is stated above there are Production codecs which can be lossless, nearly lossless, and at higher bit depth. Production Codecs include Uncompressed (huge files but fast do decode and will not playback in real time) Editing Codecs like Black Magic, Avid, ProRez, and others that are smaller, can still be lossless, may support alpha channels and higher bit depths, and Archival Codecs like Microcosm, JPEG2000, PNG, which support alpha channels, are lossless, and on some systems, will playback in real time.
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Problem:
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checked for adobe font list (none found) and removed any fonts from 1 month ago to present.
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Uninstalled all adobe products, and reinstalled.
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So it doesn't seem to be a network issue, a codec issue, a plugin issue, a driver issue, font issue, or conflicting application. Any thoughts?
System Info:
PC Windows 7 pro 64-bit SP1
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Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
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I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
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Jim

Why Do Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up.

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Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Photoshop.exe
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Application Timestamp:          4bbc5b10
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7602
Fault Module Timestamp:          4b980c97
Exception Code:          c0000005
Exception Offset:          0000000000073a92
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Locale ID:          1033
Additional Information 1:          7c82
Additional Information 2:          7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3:          019c
Additional Information 4:          019cb6db15489631b8a43faf27e30830
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Fault Module Timestamp:          4b7b1af3
Exception Code:          c0000005
Exception Offset:          00000000000739ea
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          889a
Additional Information 2:          889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3:          8235
Additional Information 4:          823549a371dff618695395cc0a8514ee
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Repeat the proces, by uninstalling half of the remaining fonts and testing.
If necessary, repeat by removing half of the now remaining fonts and testing.
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2)
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OCZ Vertex3 120GB 25/S600 for system files (windows, program files, etc..)
I can get this for:
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- with i7 980X - 1485 EUR / 2133 USD
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Thanks for a fast reply.
Ok, let's say skip the overclocking for now (I used to overclock a ton back when it was Celeron 600 and similar CPU time , but I'm tottaly out of it now...not really on track with the overclocking of new CPUs...it used to be simple back in the days)
I'm ditching the 2500k option.
If I'm not overclocking, I could get a rather cheap motherboard
Asus Sabertooth X58
Intel i7 970/980/980X
16-24GB ram
GTX570
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Considering I'm not willing to overclock, is there to expect THAT much of a difference with 980X and 24GB ram against 970/980 (they're priced the same) with 16GB ram (considering it is 30% difference in price...will it be 30% faster in AE and Premiere Pro?)
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Hi,
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See if the following posting helps: http://forums.adobe.com/message/4629442#4629442

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Hi Guys,
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clipped whites:
[IMG]http://i46.tinypic.com/az9fm.jpg[/IMG]
Levels adjusted with 32 bit Filter in PP = No clipping in highlights
[IMG]http://i48.tinypic.com/ofrl86.jpg[/IMG]
In AfterEffects its different: You would have to work the whole AE Project in 32 bit to be able to save the clipped detail in the whites. If you work in 8bit (which is standard ae project) then AE will just cut off all the info above 1.0.
But the question is: Is Adobe getting it wrong in the second consecutive Version of PP that is supposed to deal nativly with AVCHD? Or why do highlights that are not clipped on any AVCHD camcorder, appear as clipped in PP cs5.5 and cs6
Even the opensource FFDSHOW codec gets it spot on when played with mpclassic (as Andrew Reid from EOSHD.com stated and I also can confirm this)
Also when I connect the nex 5n with hdmi to my Plasma everything plays just fine no clipping at all!

when exposure on the NEX or any other camcorder is set spot on
Are you saying the waveform on the camera is displaying the same image differently to the wfm in PPRO? I would be surprised if that were the case.
That paper kind of looks very "hot" and it doesnt surprise me what the wfm is showing here.
FWIW: I extensively monitor my AVCHD by using level, gray and color cards in my shots. The wfms in the camera, monitor and PPRO always correspond.
Try shooting a color chart and also checkout .some color bars generated by your camera.

2013 Mac Pro, 10.9.3/4 and Premiere Pro - GPU Issues

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