2013 word crashes when "save as" .Word freezes "not responding after a few minutes.

2013 word crashes  when using the "save as" command. It does save the document but crashes. After working for 3 minutes or so on a document the programme will stop running with the screen frozen. Have to use the windows task manager to close.
Any ideas? Very disappointed as I have already also spent a day trying to get outlook to work using all the advice on these forums. Just not impressed. I'm I going to have the same issues with excel?

Hi,
In regarding of the issue, it may be caused some reason, let's try to narrow down the root cause with the following methods:
1.Try disable all the add-ins to see if this behavior could be caused by the 3rd-party add-ins, if this behavior won't occur with all the add-ins disabled, we can enable them one by one to find out which one might cause the issue.
2.Try repair your Office as a quick fix
3.Try start Word in
safe mode to see if this behavior will still occur, if this behaivor won't occur in safe mode, the behavior might be caused by certain items that are loaded with Word.
4.Try configure Windows in
clean boot mode to check if this behavior could be caused by the 3rd-party services, if this behavior won't occur in clean boot mode, try follow the instructions in the
How to determine what is causing the problem by performing a clean boot section in the following support article:
http://support.microsoft.com/kb/929135
Here is a similar issue:
http://social.technet.microsoft.com/Forums/en-US/0d2ed46c-ba1c-4107-9651-9ff97d583720/microsoft-word-2007-freezes-when-saving?forum=word
We could try to Delete the Word Data registry subkey to test.please try follow the instructions in the following support article:
http://support.microsoft.com/kb/921541
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data
Note: Backup your registry key before you modified.
Regards,
George Zhao
TechNet Community Support

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    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 15:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 16:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 17:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 18:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 19:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 20:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7c19e060  rcx: 0xbadd086ac4c1bead  rdx: 0x00007fff7c1d8410
      rdi: 0x00006000006affc0  rsi: 0x00007fff8f36f666  rbp: 0x00007fff5d3f7b50  rsp: 0x00007fff5d3f7af8
       r8: 0x00000000000007ff   r9: 0xffff9fffff1a850f  r10: 0x00007fff8f36f666  r11: 0xbadd086ac4c1bead
      r12: 0x00006000006affc0  r13: 0x0000000000000000  r14: 0x0000600000318680  r15: 0x00007fd4d1020000
      rip: 0x00007fff957a0097  rfl: 0x0000000000010246  cr2: 0x000061000005af20
    Logical CPU:
    4
    Error Code:
    0x00000000
    Trap Number:
    13
    Binary Images:
    0x102805000 -  
    0x102af7fff  com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
    0x102d3d000 -  
    0x102d3efff  libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    0x104793000 -  
    0x104795fff  apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
    0x104799000 -  
    0x1047a1fff  digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
    0x1047a6000 -  
    0x1047a8fff  libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
    0x106b13000 -  
    0x106b23ff7  dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
    0x106b2f000 -  
    0x106b31fff  libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
    0x106b36000 -  
    0x106b3eff7  libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
    0x106b43000 -  
    0x106b47fff  libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
    0x106b4c000 -  
    0x106b4efff  login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
    0x106b52000 -  
    0x106b57fff  libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
    0x106b5c000 -  
    0x106b63fff  libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
    0x106b6c000 -  
    0x106b6efff  libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
    0x106b72000 -  
    0x106b76ffd  libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
    0x106b7b000 -  
    0x106b7efff  mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
    0x106b83000 -  
    0x106babff6  com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x106bc1000 -  
    0x106bc3fff  pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
    0x106bc8000 -  
    0x106bcafff  shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
    0x106bcf000 -  
    0x106bd1fff  smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
    0x106bd6000 -  
    0x106bd8fff  smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
    0x106c0a000 -  
    0x106c11fff  com.apple.SyncedDefaults (1.3 - 91.30.1) <26F0AD10-86CC-31A4-899C-097269680E05> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
    0x106fbc000 -  
    0x106fbdfe6 +cl_kernels (???) <1E039EFF-56CB-4F7B-96F8-9897EA3BBC98> cl_kernels
    0x106fdf000 -  
    0x106ff6ff7 +jp.konicaminolta.print.pde.C650.PerPage (3.7.0 - 3.7.0) <74B5B62C-623D-01F0-F6A4-B2229144ABA5> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 PerPage.plugin/Contents/MacOS/KONICA MINOLTA C650 PerPage
    0x10762f000 -  
    0x107632fff  libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
    0x1078aa000 -  
    0x1078abfff  com.apple.AddressBook.LocalSourceBundle (8.0 - 1371) <B3C35936-EE5F-3C40-95FF-2AE6C5D35638> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
    0x1078bd000 -  
    0x1078c1ff7  com.apple.DirectoryServicesSource (8.0 - 1371) <AF6429A6-608F-36B2-BC58-51A0C2B17C31> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
    0x1078c9000 -  
    0x107915ff6  com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <15AC9317-8E7D-3DC3-A68F-89C546648E25> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
    0x108795000 -  
    0x108796ff9 +cl_kernels (???) <F336470F-47C8-42F2-9815-9883D37FBDD8> cl_kernels
    0x10879b000 -  
    0x10879cffa +cl_kernels (???) <BF7B4075-9E1E-46C8-B759-10E4CBBBF83E> cl_kernels
    0x1087c6000 -  
    0x1088acfef  unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
    0x1088fe000 -  
    0x1088feffd +cl_kernels (???) <3D137682-ECFE-4419-A51B-6BD2CE83007D> cl_kernels
    0x108900000 -  
    0x1089e0ff7  unorm8_rgba.dylib (2.3.58) <8252DC3E-7434-34C6-B4B9-CFD59B923D12> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
    0x108a24000 -  
    0x108a24fff +cl_kernels (???) <2F65934A-73FE-44C2-923C-F141403EC02B> cl_kernels
    0x108b17000 -  
    0x108b18fe2 +cl_kernels (???) <DFD90409-11D8-43A2-AAE2-79A8958AF5B8> cl_kernels
    0x108b22000 -  
    0x108b23fee +cl_kernels (???) <CF420824-B436-470B-BD44-74C340487979> cl_kernels
    0x108bb7000 -  
    0x108bb7fe7 +cl_kernels (???) <F1E5CED3-DBD1-483C-B535-AF450C1FCCA4> cl_kernels
    0x108bc2000 -  
    0x108bc2fe7 +cl_kernels (???) <EB748AEE-37FA-4E52-AADC-836FACBF7FE7> cl_kernels
    0x108f66000 -  
    0x108f66feb +cl_kernels (???) <160B3FD1-1F62-42E0-B44A-166152026AC5> cl_kernels
    0x108fa1000 -  
    0x108fa2fe4 +cl_kernels (???) <268CC968-B070-4B68-B073-C71CF7D53E4F> cl_kernels
    0x109af1000 -  
    0x109af4ff7 +jp.konicaminolta.print.pde.C650.Cover (3.7.0 - 3.7.0) <991DE79B-043F-2247-62A9-FD32E6042DDD> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Cover.plugin/Contents/MacOS/KONICA MINOLTA C650 Cover
    0x10bad8000 -  
    0x10baecff7 +jp.konicaminolta.print.pde.C650.Finishing (3.7.0 - 3.7.0) <C2ADE898-1CAB-2457-B075-11474936FAB2> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Finishing.plugin/Contents/MacOS/KONICA MINOLTA C650 Finishing
    0x10bbb0000 -  
    0x10bbe2ff3  com.apple.print.framework.Print.Private (9.0 - 462) <5213B13B-9DEA-3D1C-A5C4-E7A6B9417A4C> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
    0x10bc00000 -  
    0x10bc28fe7 +jp.konicaminolta.print.pde.C650.Output (3.7.0 - 3.7.0) <B525AE75-687F-64DD-1C38-41B3FD26AB10> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Output.plugin/Contents/MacOS/KONICA MINOLTA C650 Output
    0x10bc68000 -  
    0x10bca6ff7  com.apple.print.PrintingCocoaPDEs (9.0 - 462) <E303781E-7376-3D04-89AF-E063972C02A1> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
    0x10bccb000 -  
    0x10bcd9fff +jp.konicaminolta.print.pde.C650.Tray (3.7.0 - 3.7.0) <CB162FFC-4A5F-F91D-BFBB-5104A4C497AF> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Tray.plugin/Contents/MacOS/KONICA MINOLTA C650 Tray
    0x10d0d9000 -  
    0x10d16bfff +jp.konicaminolta.fw.C650.Core (3.7.0 - 3.7.0) <709B65D3-1781-9F16-E42C-91A51EE3B47A> /Library/Printers/KONICAMINOLTA/C650/PDEs/pde.framework/Versions/A/pde
    0x10d264000 -  
    0x10d283fe7 +jp.konicaminolta.print.pde.C650.Stamp (3.7.0 - 3.7.0) <CF906523-ED38-5897-3368-218E70A95E45> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Stamp.plugin/Contents/MacOS/KONICA MINOLTA C650 Stamp
    0x10d337000 -  
    0x10d34cff7 +jp.konicaminolta.print.pde.C650.ImageQuality (3.7.0 - 3.7.0) <745AB97E-1F75-D239-2D75-FF74ED61E92E> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 ImageQuality.plugin/Contents/MacOS/KONICA MINOLTA C650 ImageQuality
    0x7fff68130000 -
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    0x7fff8a5e9000 -
    0x7fff8a87dff7  com.apple.RawCamera.bundle (5.06 - 751) <A8B1EEDB-FDCB-3EDC-9728-E3FAA644A499> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff8a87e000 -
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    0x7fff8a88a000 -
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    0x7fff8ab89000 -
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    0x7fff8abd8000 -
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    0x7fff8abd9000 -
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    0x7fff8ad5d000 -
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    0x7fff8ad63000 -
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    0x7fff8ad88000 -
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    0x7fff8adc8000 -
    0x7fff8add2ff7  com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
    0x7fff8af1c000 -
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    0x7fff8af44000 -
    0x7fff8b218fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff8b219000 -
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    0x7fff8b3d8000 -
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    0x7fff8b4e2000 -
    0x7fff8b53ffff  com.apple.imfoundation (10.0 - 1000) <122D84B9-871D-3885-9D8D-840CD529028F> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
    0x7fff8b540000 -
    0x7fff8b61ffff  libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8b620000 -
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    0x7fff8b62d000 -
    0x7fff8b631ff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
    0x7fff8b632000 -
    0x7fff8b637ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
    0x7fff8b638000 -
    0x7fff8b63bffc  com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff8b6a8000 -
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