2014 Macbook Air running slow?
My 2014 Macbook Air seems to be running a little slower since updating, I have a lot of memory available and I haven’t downloaded anything from the web. I’ve also done the resets and emptying cache in Chrome and all that, it started running faster after that. I don’t know if its just chrome or the whole system.
EtreCheck version: 2.0.11 (98)
Report generated November 5, 2014 at 11:54:17 AM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 16:37:0
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
disk0s2 (disk0s2) <not mounted> : 120.47 GB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.webroot.driver.WebrootSecureAnywhere (78 - SDK 10.9) Support
Launch Agents: ℹ️
[running] com.webroot.WRMacApp.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.webroot.security.mac.plist Support
[running] com.webroot.webfilter.mac.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari ApplicationHidden (/Applications/Safari.app)
Internet Plug-ins: ℹ️
npwebroot: Version: 2.0.15 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% fontd
0% WSDaemon
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
163 MB Google Chrome
150 MB DashboardClient
143 MB Google Chrome Helper
120 MB com.apple.WebKit.WebContent
94 MB iTunes
Virtual Memory Information: ℹ️
86 MB Free RAM
1.59 GB Active RAM
1.54 GB Inactive RAM
688 MB Wired RAM
11.57 GB Page-ins
108 MB Page-outs
Webroot is the likely culprit. Most antivirus software slows down Macs. In general good safe computing practices are sufficient to prevent viruses. No peer2peer software. No opening of attachments from unknown sources. No opening of attachments that have extensions that Macs can execute (.exes are harmless unless Windows is on the Mac). If you must have anti-virus ClamAV or Sophos are better.
Ask the authors of Webroot how to completely remove their software so you aren't left with lingering effects.
Similar Messages
-
HT1338 why is my MacBook Air running slow and I bought the 11 inch with all memory and turbo boost
why is my MacBook Air running slow and I bought the 11 inch with all memory and turbo boost
Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
Quit and relaunch the browser. Any change?
Log out and log back in. Any change?
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference? -
My macbook air running slow even on recovery mode
My macbook air running slow even on recovery mode when I press Alt + Power it takes me to Mac os Utilities the mouse barely moves, I erased every thing on the hard drive so I can install a fresh copy of mac os but I couldn't because every time I try to boot up from the USB that got the mac os it takes for ever to load the OS for installtion, and some times every thing freeze when I'm on the Mac os Utilities mode. Any ideas of what's going on ?
Contact AppleCare or make an appt with your local Apple Store Genius. I don't think this is a problem we can help with.
-
MacBook air running slow and fan really loud how to fix?
MacBook Air running slow and fan is really loud and using lots of battery. How to fix?
Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
-
Problem description:
My Mac is running slow so wanted to get advice on what I should do based on my EtreCheck report. I run a virtual machine in VMWare for business purposes and I had been having no problems but here lately the mac has slowed down. Thanks in advance.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 9:07:17 PM CST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,1
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Thunderbolt Display 2560 x 1440
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 11:12:43
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (55.24 GB free)
Recovery HD (disk0s4) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Apple Inc. iPhone
Apple Inc. Display Audio
Apple Inc. Apple Thunderbolt Display
Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) Support
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) Support
/Applications/VMware Fusion.app
[loaded] com.vmware.kext.vmci (90.6.3) Support
[loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3) Support
[loaded] com.vmware.kext.vmnet (0223.55.95) Support
[loaded] com.vmware.kext.vmx86 (0223.55.95) Support
[loaded] com.vmware.kext.vsockets (90.6.0) Support
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (2.0.2) Support
[not loaded] com.Ralink.driver.RT73 (1.3.0) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.9) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.9) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
Startup Items: ℹ️
WiUtilityUSBStartUp: Path: /System/Library/StartupItems/WiUtilityUSBStartUp
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist Support
[running] com.intego.netupdate.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] net.openvpn.client.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 1.2.0.2 - SDK 10.7 Support
SkyCaddiePlugIn: Version: 1.02 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.3 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.961 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
wrc
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
TechTool Protection Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 194.90 GB
Destinations:
Traci Westbrook's Time Caps [Network]
Total size: 998.06 GB
Total number of backups: 31
Oldest backup: 2014-10-21 05:58:28 +0000
Last backup: 2014-11-05 02:06:31 +0000
Size of backup disk: Excellent
Backup size 998.06 GB > (Disk size 250.14 GB X 3)
Top Processes by CPU: ℹ️
53% vmware-vmx
8% WindowServer
4% backupd
1% diskimages-helper
1% VMware Fusion
Top Processes by Memory: ℹ️
3.32 GB vmware-vmx
309 MB iBank 5
146 MB com.apple.WebKit.WebContent
137 MB Finder
86 MB Safari
Virtual Memory Information: ℹ️
99 MB Free RAM
1.70 GB Active RAM
1.62 GB Inactive RAM
4.48 GB Wired RAM
130.35 GB Page-ins
128 MB Page-outsI have been having trouble with logmein, over time more people I provide IT support for are having major slow ups and crashes, seems to be logmein. I think they are slowly rolling out automtatic updates that are causing it.
Try uninstalling it!
Open the control panel, in about there is an uninstall option.
Ta,
David -
a few days ago my macbook pro that i recently purchesed for christmas started running really slow while web browsing. I looked at all the memory and all that and it was fine. any advice?
Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
Quit and relaunch the browser. Any change?
Log out and log back in. Any change?
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference? -
Macbook Air running slow--receiving error message when trying to post Etrecheck report
My Macbbok air is running really slow over the past couple of weeks. I'm pretty new to the world of Macs so not sure what I can and cannot do to improve performance.
I am trying to include the report from Etrecheck in my post, but everytime I paste it and attempt to post I receive a message that says: You have included content in your post that is not permitted.
If anyone can tell me what I am including that is not allowed I will fix it and post the report so I can be helped.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Air runs slow and very hot!
The lastest version of MBA (2010), suddenly the fan runs and hot, then every programs are working slowly. Everytime, click something, the rainbow circle mark shows up and spins.
I tried to cool the fan off using cooling fan (connected MBA), my brother has same one, he is doing same thing one week before.
I am living in Powell River, I called to centre, they recommended me that I should visit one of Apple center. But then I have to trip at least one day.
I read all stuffs in this commuities...but still I couldn't get answers.
Could you somebody who is expert about this, help me please.
I didn't download Lion of new version. I bought this last year in December...so it is really new one.
Typing is okay...but when I tried to open one of all programs...every time it takes so long, and sometimes freezing.
And the fan is running...heat.
Start up is okay, thought a little slower than three days ago.
Well...I can't explain well...but I am sure, you guys had same situation like me.
Did you fix it? how?Mara EMH wrote:
The lastest version of MBA (2010), suddenly the fan runs and hot, then every programs are working slowly. Everytime, click something, the rainbow circle mark shows up and spins.
I tried to cool the fan off using cooling fan (connected MBA), my brother has same one, he is doing same thing one week before.
I am living in Powell River, I called to centre, they recommended me that I should visit one of Apple center. But then I have to trip at least one day.
I read all stuffs in this commuities...but still I couldn't get answers.
Could you somebody who is expert about this, help me please.
I didn't download Lion of new version. I bought this last year in December...so it is really new one.
Typing is okay...but when I tried to open one of all programs...every time it takes so long, and sometimes freezing.
And the fan is running...heat.
Start up is okay, thought a little slower than three days ago.
Well...I can't explain well...but I am sure, you guys had same situation like me.
Did you fix it? how?
Try this:
http://support.apple.com/kb/HT3964
Resetting PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Also, download and run this Utiliy:
http://www.macupdate.com/app/mac/11582/onyx -
MacBook Air running slow since OS X Upgrade, what gives?
Processor: 1.6 GHz intel Core 2 Duo; Memory: 4 GB 1067 MHz DDR3; I have 58 GB remaining of the 120 I have.
My Mac was runnning perfectly until I decided I needed to "upgrade". Now, I get slow to load pages, the beach ball of death crops up more and more, scrolling on pages is like scrolling through mud, and many other nuisances I did noy have before OS X.
I tried repairing disks and permissions, all were fine. Oh, and I use Chrome, because Safari completely *****.
Help!I have the same problem with my MacBook Pro.
-
Macbook Air running OS Mavericks won't print wirelessly to Officejet 4620
I'm running a 2014 macbook air running OS 10.9.3 with an officejet 4620 all connected to the same wireless network. I have an older Macbook running OS 10.7.5. The older macbook will print fine wirelessly to the printer. The new macbook air will connect to the printer and scan from the printer. However, when I try to print something from word it says it's sending the job to the printer and that the job is complete, but nothing prints. It doesn't even try to print. I went into HP settings and printed a test page without a problem. I'm guessing it has to be something in OS Mavericks. Anyone have any ideas?
Welcome to the HP Forums Sanduvall,
I read your post which indicates that you can't print from Maverick, but it will scan.
I can help you with this.
Are you using the newest drivers from HP?
HP Officejet 4620 e-All-in-One Printer series Full Feature Software and Drivers - OS X 10.9 Maverick...
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Test the printer again.
If you are still having issue then please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon ( ), and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign, then select the printer from the list and click on the Add button.
(make sure it shows the printer name beside Use, not the Airprint driver)
Try printing again.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Problem description:
My Macbook air runs very slow since installed Yosemite a few days ago
EtreCheck version: 2.0.6 (91)
Report generated October 24, 2014 at 12:07:13 GMT+3
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,2
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:15:57
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (28.85 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[invalid?] com.teamviewer.teamviewer.plist Support
[invalid?] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[invalid?] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
Quicksilver Application (/Applications/Quicksilver.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
OpenIE
Facebook Photo Zoom
Translate
1-ClickWeather
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% fontd
1% Google Drive
0% Microsoft Database Daemon
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Drive
86 MB mds_stores
86 MB SyncServicesAgent
86 MB Google Chrome
86 MB Finder
Virtual Memory Information: ℹ️
2.25 GB Free RAM
2.84 GB Active RAM
2.56 GB Inactive RAM
936 MB Wired RAM
3.88 GB Page-ins
74 KB Page-outsYou have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
My MacBook Air running on Snow Leopard gets extremely slow (almost like a hang, except if you wait about half an hr, it actually moves) after login interface. Sometimes it never gets past the background of the homepage, desktop doesn't seem to load. After multiple forced shut downs and left to run for hours, sometimes the desktop loads but the dock does not respond when applications are opened. The computer is then unable to shut down normally. Forced shut downs are necessary most times. Time machine backup takes extremely long, and attempts to use the time machine to bring the laptop back to the time befiore the problem arose was met with extremely slow and hung time machine function.
Please help!There isn't much besides a failing hard drive or other hardware fault that can cause those symptoms. Run the Apple Hardware Test, or just take it to an Apple Store for testing.
-
Mid 2011 Macbook Air Painfully slow.
Mid 2011 Macbook Air Painfully slow.
Hey everyone. I am writing about my 13 inch Mid 2011 Macbook Air.
Recently it has been extremely slow and on occasion has not started up.
I have reset the PRAM and SMC already, yet it is still very slow. I have a couple theories about what might have caused it, are they plausible?
Theory 1: It’s a software problem. I tried to upgrade to 10.8.2 but halfway through the upgrade the computer restarted and somehow I was still on 10.8.1. For fear of a big issue happening I didn’t try to upgrade again. Perhaps it is a flaw in Apple’s software update?
The important thing to note about this update is that I tried to install 10.8.2 around a month or two weeks BEFORE I started having problems. So if these issues were due to 10.8.2’s failed update then it certainly was a delayed reaction.
I would of course like to update to 10.8.2 BUT as my computer is acting EXTREMELY slow and having trouble turning on occasionally I am worried the software update will completely brick the machine. Is that possible? Should I actually finish through with the software update?
Theory 2: It was an electricity problem.
The computer died when I was sitting at a café plugged into their wall sockets. A few days later when I came back to the same spot with my old macbook which is now being used in lieu of the Air it suddenly turned black for a little while. Sensing it might be an electricity surge or something with their system I unplugged the cable. I am not sure if that was paranoia though.
Can an electricity surge or a bad outlet fry a computer? Can it fry the ram so the computer is extremely slow? Does that theory hold any water?
Thanks for your help diagnosing this problem.
All the best.Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
Macbook Pro running slow lately:
- when programs are not opened
- after starting up the macbook
- when multitasking
- when writing sentences, it sometimes delays for 2/3 seconds (safari, mail, Word, ...)
--> hereby the report:
Can anyone help to understand this issue? Thx!
EtreCheck version: 2.1.1 (104)
Report generated 7 december 2014 13:45:16 CET
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:17:54
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (435.27 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.5) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.5) [Support]
[not loaded] com.ploytec.hpaa06_rldjif2.driver (1.6.6) [Support]
Startup Items: ℹ️
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.teamviewer.teamviewer.plist [Support]
[invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Dropbox Programma (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
Extensions: No such file or directory
Audio Plug-ins: ℹ️
ReloopDJIF2: Version: Unknown [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Native Instruments USB Audio [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
29% com.apple.preferences.icloud.remoteservice
11% WindowServer
3% CVMCompiler
2% System Preferences
1% hidd
Top Processes by Memory: ℹ️
159 MB Finder
146 MB Safari
77 MB mds_stores
77 MB Microsoft Word
60 MB System Preferences
Virtual Memory Information: ℹ️
183 MB Free RAM
1.05 GB Active RAM
828 MB Inactive RAM
1.11 GB Wired RAM
6.39 GB Page-ins
335 MB Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 09:28:00 AM Self test - passed
Dec 6, 2014, 01:03:41 PM Finder_2014-12-06-130341_MacBook-Pro-van-Steven.crashDiskWarrior is a program that tries to repair low level directories that can get messed up. From their website ...
What is DiskWarrior?
DiskWarrior is the safest, most technologically advanced, most powerful utility to eliminate directory damage available for any computer.
There are other utilities that do similar things.
Looking for login items is probably a better bet. You do this by opening System Preferences and then looking into Accounts. From there you should see a tab for Login Items. There will be some things you want to keep. iTunes helper and some other helper files are actually nice to have around, but you may have things that look like total sludge. Get rid of those. If you aren't sure, try to google the name of the program and you will likely get some more info about it before destroying it. -
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M.
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