2014 X1 Carbon Adaptive Keyboard not working

Hi There,
I just tried my new x1 carbon 2014 a week ago, I was trying my adaptive keys and it worked accordingly the first time I tried the notebook.
After I did some installation with windows 8.1 update and lenovo update, I noticed that the adaptive keys is totally blank.
1. I did the adaptive keys setting but still not working at all.
2. I did the factory reset / reinstallion but still not working at all.
Can anyone help me regarding this matter? is it because the factory defect?
thx alot

did you get into the bios menu? if yes, and your touch strip still doesn't work then you have a hardware problem.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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