20G iPod will not go into disk mode

Hopefully someone can help.
I have a 2.5 year old 20g iPod with black / white screen.
I have the unhappy icon showing on the screen. I have tried the 5R's with no success and have been advised to go into disk mode in order to restore via iPod updater etc.
I cannot achieve disk mode and my PC (and other will not recognise).
It also makes a clicking noise booting up, surely the hard drive cannot be faulty after such a relativly short time.
Any help is much appreciated..........Dave
  Windows XP  

Hopefully someone can help.
I have a 2.5 year old 20g iPod with black / white screen.
I have the unhappy icon showing on the screen. I have tried the 5R's with no success and have been advised to go into disk mode in order to restore via iPod updater etc.
I cannot achieve disk mode and my PC (and other will not recognise).
It also makes a clicking noise booting up, surely the hard drive cannot be faulty after such a relativly short time.
Any help is much appreciated..........Dave
  Windows XP  

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