21.5 iMac freezing after lion
Brand new i5, upgraded to Lion, all recent updates installed...dont know the exact build of the os10.6.?. Now Im getting a frozen black screen. No response to keyborad or mouse input. Fan seems to still be running, and the only cure is to force restart with a hol-down of the power button. Its happeneing too much, *** "macs never crash" right?
Well I am sorry to say that four months later I still have all the problems mentioned in my original post. No updates or solutions have worked. In Lion whenever the system freezes or refuses to wake, the console shows a long list of GPU debug values.
The problem seems to only happen after being on for a long time. If sleep is enabled, it will not wake. If sleep is not enabled, after a while of not being used something--either a game, video, or itunes... will cause the UI to freeze. This makes it difficult to reproduce, and when I take the computer in to Apple, in the 30 minute genius session of course everything works just fine. I does not seem to be temperature related because when idle or asleep for a while the temps do not rise.
At this point I am regretting the purchase of this system. I seriously hope that Apple can resolve it soon. I am aware that many, many other iMac users have similar issues, but there has been no acknowledgement from Apple.
Not happy.
Similar Messages
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IMac freezes after lion upgrade
Upgraded imac from SL to lion, and now the computer freezes when waking from sleep or switching accounts. I have no issues during the process of using the computer. I have installed new RAM (4gigs), reinstalled the OS, erased the HD (securely) and rebuilt from back-up, pram, disk utilities, disk warrior. Read in one post that this may be the logic board and that Apple may be replacing these in certain modles. I never had the computer freeze when I was running SL, and I am a school IT guy with over 100 macs running SL and this does not happen at school. I have heard from others of the same thing once they go to Lion but the Apple Store says they have not heard of it! Do not see how this could be a hardware thing since it looks to happen after Lion upgrade.
Any ideasI did do the above as I read that may work too, I also made it so the HD never sleeps. Did not help for me, computer still freezes when switching accounts, not all the time, on average every other day I need to do a hard restart.
Still looking for the answer -
My imac freezes after 5 minutes of use
my imac freezes after 5 minutes of use, that's including after i reboot. is there something that i'm not doning because it's freezing on all my programs.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Just 4 days ago, I noticed that my iMac freezes after sleep, I haven't added or altered any programs nor downloaded any new software.
System was working perfectly prior to this.
Any ideas? My iMac is a 21.5 inches, 3.06 GHz Intel 2Duo, 4GB 1067 MHz DDR3, 500GB HDD
ThanksJust 4 days ago, I noticed that my iMac freezes after sleep, I haven't added or altered any programs nor downloaded any new software.
System was working perfectly prior to this.
Any ideas? My iMac is a 21.5 inches, 3.06 GHz Intel 2Duo, 4GB 1067 MHz DDR3, 500GB HDD
Thanks -
IMac freezing after Mountain Lion Upgrade
After upgrading my iMac to Mountain Lion it is freezing at least one a day. Sometimes the screen get messed up right before getting frozen, something like this video (from another guy), but they move from top to bottom to me.
I never had this problem before, it started right after the Mountain Lion upgrade.
Anyone with the same problem? Any ideas?Permissions Repair:
Go to applications then to the "other" folder then go to disk utility, on the left hand side you will see a white box. Select the second option, usually called "mac HD" with that selected click on "repair permissions" in the center towards the bottom of the screen. Wait for it to complete, then see if this fixes the issue.
PRAM Reset:
1- Ensure the machine is powered off.
2- Locate the following keys on your keyboard in preparation for Step 4:
‘command’ – ‘option’ – ‘P’ – ‘R’
3- Press the ‘power on’ button.
4- Immediately – and before the grey screen appears – hold down ‘command-option-P-R’ all together.
5- Keep them held down until you’ve heard the start-up chime twice. After you release them you should hear it again, and hopefully your Mac will boot up normally -
My iMac freezes after installation of Mavericks
My iMac set. with the new Mavericks has started freezing, or going into sleep mode, and will not wake up. I have to hold the power button in for about ten seconds to force it to close down, wait a few seconds, the press power button again and it will boot normally.
It will sometimes just freeze the screen, and other times go to a blank screen. Nothing will wake it up.
<Personal Information Edited by Host>I have had consistent freezes after my MBP (15 in 2.4/2.2 GHz) goes to sleep since I installed Mavericks. When it's frozen, the fan is going hard, but nothing will wake it up -- not mouse motion, key presses (including "force quit" chord), closing and opening lid, etc. I have to force a shutdown with the power button, and restart it.
The only thing I've found to prevent the freeze is to prevent going to sleep. There's nothing that I recognize as suspicious in the console log. I've reinstalled Mavericks, I've fixed permissions, I've repaired the hard drive, I've removed plugins. I don't know what else to try. So I'm looking for suggestions, please! -
My Imac freezes after...
After being in sleep mode, my Imac freezes whenever I try to play internet-based video. It is the newest model and I've had it for about 6 weeks. It is realy frustrating!
You have 90 days Free Telephone Support... (3 Years if you Purchased AppleCare).
Give AppleCare a call and ask for assistance... -
IMac freezes after a few seconds
Hi everyone,
my iMac freezes right after starting up. the clock and the time of internet connection keeps on counting. but the (wired) mighty mouse and keyboard get no power I think. plus the bluetooth symbol is crossed out, although bluetooth is disabled... cannot start repair or system, because it freezes after just a few seconds everytime I start up. anyone any idea.
thanks,
alex
iMac G5 1,8 GHz, 512 RAMHi Alex,
Try disconnecting everything from the Mac including power supply, give it a few seconds, while waiting unplug keyboard and plug into different USB PORT, now re-connect power supply and turn on machine... see if you can get your Mac to boot up properly... here's a link explaining the procedure: http://docs.info.apple.com/article.html?artnum=301733
Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.7) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 -
IMac freezing after update to Yosemite
Hi reader!
I'm struggling with my iMac after I've updated to Yosemite.
Problem description:
My iMac keeps crashing when I launch some specific demanding programs.
I tried to launch a game, Heroes of Newerth, it keeps freezing the iMac totally, after 10-15 sec.
When i launch videos on Facebook it does the same.
I can play movies in VLC and i can surf on the internet, but not watch youtube videos.
I’ve tried deleting apps like Adobe and Java, but can’t seem to delete Java to reinstall it.
These apps are being reinstalled as I write this.
The real issue is, it happened suddenly after some weeks after I updated to Yosemite, and i haven't updated anything else the last 2-3 days.
I am really in a pickle, with exam-reading coming up, and I have a lot of stuff backed up on a USB drive, but not it all.
I can't even get diskwarrior before it freezes up.
My specs are
iMac 24-inch, early 2009
Processor 2,93 GHz Intel core 2 duo
Memory 4 gb 1067 MHz DDR3
Graphics ATI Radeon HD 4850 512 MB
If more is needed, I'll be happy to provide it.
Thanks, appreciate the help!The Etrecheck report:
Problem description:
My iMac keeps crashing when a launch some specific demanding programs.
I tried to launch a game Heroes of Newerth, it keeps freezing the iMac totally, after 10-15 sec.
When i launch videos on Facebook it does the same.
I can play movies in VLC and i can surf on the internet, but not watch youtube videos.
I’ve tried deleting apps like Adobe and Java, but can’t seem to delete Java to reinstall it.
EtreCheck version: 2.0.11 (98)
Report generated 19 Nov 2014 12:35:23 CET
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.93 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:13:24
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640,14 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (232.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Razer Razer Abyssus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist
Launch Agents: ℹ️
[not loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist Support
[not loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.oracle.java.JavaUpdateHelper.plist Support
[not loaded] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[invalid?] com.adobe.ARM.[...].plist Support
[not loaded] com.facebook.videochat.[redacted].plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] com.spotify.webhelper.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
87% plugin-container
29% firefox
24% System Preferences
11% WindowServer
0% fontd
Top Processes by Memory: ℹ️
527 MB firefox
125 MB Finder
95 MB WindowServer
86 MB plugin-container
77 MB CalendarAgent
Virtual Memory Information: ℹ️
404 MB Free RAM
1.95 GB Active RAM
1.56 GB Inactive RAM
383 MB Wired RAM
877 MB Page-ins
25 KB Page-outs -
IMac freezes after downloading Macromedia Flash and Shockwave
I just got my iMac less than a month ago. It ran fine until I downloaded the latest versions of Macromedia Flash and Shockwave in order to view certain websites. Since then, my iMac freezes about once a day. How do I uninstall Flash and Shockwave to determine if they are the cause of the freezes?
iMac 20" 2.16GHz Intel Core 2 Duo Mac OS X (10.4.9) 128MB VRAM, 2GB 667 DDR2 SDRAM - 2x1GBI have a gut feeling it's Shockwave that is causing the freezes. If you aren't familiar with Spotlight yet, it's the icon with a blue circle top right in your Menu. Click the Spotlight icon, in the Search field type in Shockwave. That will give you a list of where the Shockwave folders are and the components. Drag the Shockwave files to the Trash and empty the Trash.
As far as Flash is concerned, I've been using Macromedia's Flash with Safari for years without a glitch, but that's just my experience. If it were me, I'd trash Shockwave and see how your iMac behaves before I did anything about Flash
Also, there's a great disk utility that can help keep your iMac running stable and it's free. Here's where you can get it: http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html Download and install. Run the Maintenance and Cleaning scripts... once a week!
Carolyn -
My 2010 iMac freezes every time I boot it up. I have completely erased the hard drive and started fresh with Snow Leopard, repaired the disk/disk permissions, booted in safe mode, reset the PRAM...I've tried everything to no avail. Within 30 seconds-2 minutes of startup, the spinning beach ball appears and I can't do anything. I guess it's not actually "frozen," as I can still move the mouse and click on things, but they won't actually open. Example: I can click on the apple menu and click about this mac, but it won't open the window. I have been trying to download the Snow Leopard update so that I can install Mavericks to see if that will help, but either the software check stalls or the download stalls within minutes of starting. Any ideas?!
Just to rule out hardware issues, run the AHT.
See: Using Apple Hardware Test on computers with OS X 10.5.5 to 10.6.8 > Apple Hardware Test -
CS5.5 Master Collection/Lion/iMac freezes after sleep
In brief, looked at all the discussions, tried deleting the appropriate plists and so on, but I still have problems with photoshop, illustrator and indesign crashing/freezing randomly after I wake my iMac from sleep mode.
Everything is up to date, drivers, scripts etc. I have had Lion and CS5.5 co-existing happily for a while problem free, its only been the last 3 weeks that I have noticed the problem. If anyone has any solutions, Im all ears.
SteveWow I have had a couple of days off and I see the discussion has advanced. I will upload a crash report next time it happens. Looking over the responses, Suitcase Fusion 3 is another culprit I have suspected of bringing on the freeze. Also yes it is mainly with Indesign and Illustrator that the freeze happens but Photoshop has frozen too but not as much. A typical scenario would be I leave my desk for 10 min or so and come back, wake my screen from sleep via the keyboard, only to find that one of the programs I was just using let say Indesign would be frozen with the spinning beach ball of doom. I would then command tab to illustrator only to see the same thing has happened to illustrator. Now Photoshop in this case would be a 1 in 4 chance of the same thing happenning at the same time. Now the unusual thing is that it doesn't always happen. I could go for a couple of days with no problems. I use the programs quite equally in a given day. Ive just got back into the habit of saving every time I get out of my seat, like back in the old days. Over the next week Ill monitor the behaviors of the programs and report it. As I am writing this I have just received an Email from Extensis saying there is an upgrade to suitcase fusion 3 14.2.0 with a whole lot of fixes. I'll give that a go as well.
As far as vagueness goes, the main use of these programs are for creative minds who have their minds fixed on creative problems and solutions. To take your mind out of that zone and back into an accounting/systematic/diagnostic frame of mind is sometimes hard. I find just navigating through to the right place on the Adobe site's 'help section' frustrating enough for the brain. Ill try harder to be more thorough in future.
Steve. -
HT1338 imac freezes after installing lion
My iMac 8.1 freezes very often after I installed Lion a couple of months ago. Any fixes for this or is this a normal thing with lion?
Man, do you have Sophos antivirus? If that so, you need to uninstall it the right way:
For Sophos Anti-Virus for Mac OS X version 7.x , go to Macintosh HD|Library|Sophos Anti-Virus.
Select 'Remove Sophos Anti-Virus.pkg'.
Follow the instructions on the screen.
NOTE, if you are running Sophos Anti-Virus for Mac OS X version 4.x, the path in step 1 is Macintosh HD|Library|Application Support|Sophos Anti-Virus.
It seems that Sophos antivirus is crashing ML. They have an update but I'll wait some time becuase I've really had a painful time these days. -
IMac freeze after startup, works fine in safe mode
Hello, my Mid 2010 iMac is freezing about 3 minutes after startup. Ive tried booting from the instal disk and repairing it but it didnt work. In safe mode it works completely fine. It similar to some other peoples problem but i was hoping someone could help me, my applecare literally just ran out like 3 weeks ago.
Hi baltwo,
Im sorry but Im new to the community and I don't know how to address users directly. Hence intruding.
It would be kind of you to shed some light on the matter.
I'm running lion 10.7.5 and followed similar procedures but mail downloads every mail again after cataloging and indexing my earlier(snow leopard 10.6.5) mail. More details at https://discussions.apple.com/thread/5373643
It would be great to find a solution as I'm struggling since two weeks.
Thanks,
Abu Suda -
Any one's computer freezing after Lion install?
I have an iMac i7 with 8GB RAM. My machine is not even 2 years old. I have never had problems with it freezing up on me before, but after I installed Lion, my computer will at random shut down on me. I get the gray screen that slides down from the top telling me I need to shut down my computer manually.
Is anyone else getting this problem too?I finally made the leap from PC to Apple and last week bought a new I-Mac 27" 2.7QC and downloaded Lion on to it yesterday (they offered it for free as the machine is so new.)
I know very little about Macs but it is now reguarly freezing on me - in fact i have no idea how to get out of the current screen so have come to my sony laptop to post this.
I have tried command-alt-backspace; command-esc; command-q
What else should I be trying? There is a spinning coloured disc and I can move the mouse around but nothing responds.
This was triggered when i tried to open a you-tube video to undersatnd what Twitter for mac is....
I have also had problems posting to Wordpress and Twitter today - with the posts not going through...and so having to come to my laptop! Madness!
So far I am disappointed - this is my first mac - but I am hoping this is early teething problems.
If all else fails, is it best that I turn the mac off by pressing the button/disc on the back of the screen (does that work?) or should I leave it and wait until the morning to speak to someone? And / or is there a 24-hour help line I can call.... I've only had the machine for a week!
Many thanks if anyone can help....
K
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