21.5 inch iMac yellow screen issue - please read the question before answering
I have a late 2012 iMac (21.5inch). I thought 21.5 models were immune to this issue, but I noticed bottom half of the screen is showing some yellow tint compared to upper half. I thought it was due to the angle of the screen and lighting in my room but that changed when I put my MacBook pro right next to my iMac. Compared to my mid 2009 MacBook Pro, the iMac's screen has a definite yellower time to it..
How much will it cost to replace the screen to eliminate the yellow tint? Please, no replies about taking my iMac to Apple store or calling them. I've already called several different Apple stores, and they have no idea. And please, no Applecare answers or "expensive" answers. I already have Applecare. Yes, I know it's free if I have Applecare. I just want to know how much Apple will charge if I don't have Applecare.
If you don't have AppleCare, it will be probably pretty pricey (just to get them to open it up!).
If any past experience with iMacs doing similar things, it is probably one of the backlights they use for the screen.
That AppleCare does pay for itself when things like this happen.
Except for RAM, there are no user-serviceable parts in iMacs.
Similar Messages
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21.5 inch iMac yellow screen issue
I have a late 2012 iMac (21.5inch). I thought 21.5 models were immune to this issue, but I noticed bottom half of the screen is showing some yellow tint compared to upper half. I thought it was due to the angle of the screen and lighting in my room but that changed when I put my MacBook pro right next to my iMac. Compared to my mid 2009 MacBook Pro, the iMac's screen has a definite yellower time to it..
How much will it cost to replace the screen to eliminate the yellow tint? Please, no replies about taking my iMac to Apple store or calling them. I've already called several different Apple stores, and they have no idea. And please, no Applecare answers or "expensive" answers. I just want exact numbers.The in-store inspection, product specialist or in-house expert, then technical testing to diagnose the exact cause of the issue, then if done in-house, a repair sequence initiated with an open estimate on what replacement parts would actually be needed, could alter the original best-guess somewhat.
A simple backlight or inverter issue may be all that is causing the symptom. Nobody can simply give you a base price of one size fits all. They will not just 'replace a display' since the panel is more than just one part. If a voltage variation is the cause of partial tint or backlight color, then that will be part of the inspection and diagnosis; this may be in a shop for weeks.
Please stick to one question on the same topic
https://discussions.apple.com/thread/5919757?tstart=0
You appear to have an issue with Apple, so there are
a few good links to their main web site. You can go
and Locate an authorized service nearby, contact an
Apple authorized representative, etc, there. We who
reply here have no direct connection, nor do we have
any authority, cannot cite prices or give quotes, etc.
And our time is our own, individually. We're not Apple.
You will have to contact Apple. You have a computer.
I will not do that for you, from my residence, half a
world away where I have no more access to a Store
than a moose, or a ptarmigan, outside my door.
Good luck. -
Yellow Screen Issue Can be Resolved
I have resolved my yellow screen issue and improved my display greatly by doing the following:
Settings>Brightness
Turn Auto Brightness to "Off"
Increase the the brightness by moving the slider to the right.
I had a first gen iPhone and when I saw the display on my 3G- my initial response was - This screen display must be defective. Now I know that the factory setting is just to low and my display is fine.
Message was edited by: lmikschSo I've heard a bunch of things about how the yellow screen is supposed to be the way it is, which is fine, but does anyone have anything to say about how not all the screens are the same tint? My boyfriend and I both got iPhones yesterday, and each one has a slightly different tinting to it.
There are (at least) two versions of the firmware, with slightly different colors.
<http://www.macrumors.com/iphone/2008/07/13/iphone-3g-firmware-update-fixes-yell owing-of-screens/> -
HT5622 Please help I've lost the question and answer confidential My Account
Please help I've lost the question and answer confidential My Account
Hi Saad al saad,
If you are having an issue with the Security Questions for your Apple ID, you may find the following articles helpful:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.
-
Please help I've lost the question and answer confidential My Account
Please help I've lost the question and answer confidential My Account
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Dear Sir/Madam,
Adobe acrobat claims that there is an update.
However the update process is very flaky and unreliable.
Very poor service, with useless update prompts.
System report is attached.
Please fix the update, before advertising useless prompts for updates, for paid versions.
ThanksNothing is attached.
You should also be aware that there are a number of scams and malwares claiming fake updates.
Please post your report and tell us exactly what product and exact version you have.
And be aware you aren't talking to Adobe. -
CD on imac, is it better to eject the cd before shuting down the compuer?
My question is actually pretty easy, is it better to eject the cd from the reader before shuting down the computer or not?
Thx for your answearsYou're welcome!
Please mark the thread as 'answered'! -
Has Apple said anything about the yellow screen issue?
Because I just walked into an AT&T store for something and I looked at two demo units, both at the same brightness and settings, identical everything (3GS 16gb black), and one was yellow as ****, and one was pure white. Mine, unfortunately, is yellow.
The salesman also thought it was weird and said that if Apple would exchange it, I should do it. But since this would be a defect, I technically have the whole year, right?
Thanks in advance.I've been following this topic a bit since I got my 3GS 32gb right on the release date through AT&T pre-order.
I never thought anything about the color temp of my screen when I got it. I thought it looked just fine. I pulled out my old 1st gen iPhone and powered it up to compare the color temp of the two screens. Sure enough, my new 3GS had a definite warmer tone. But it was OK. White is white if you're only looking at one screen. In fact, I think the warmer tone looks better, I guess.
The other day I stopped in to my local Apple Store to pick up an accessory. After I finished I remembered to compare my 3GS with a 3GS on display. Sure enough, every 3GS on display had the bluer looking cast as opposed to my 3GS's yellow cast.
I got the attention of a salesman, resplendent in his orange t-shirt. He came over and I showed him what I was about to get at. The difference in color temp between their display and my phone. He played dumb and that really ****** me off. He acted as if he had never heard anything about varying color temps on the screens. He said "Oh...do you mind waiting a few minutes and is it OK if I take your phone to someone out back?". "Sure, go ahead" I replied. So off he went with my phone.
He reappeared a few minutes later claiming that he asked the manager about this and the manager compared his own phone with mine and that the MANAGER'S phone was even warmer than mine. I already knew that there was no chance I was going to get my phone replaced. I did'nt even really want it replaced, but I was being treated like a dummy by this guy and his manager. I then said to him "Well, in that case, Apple's quality control really *****. It's like saying that the factory that produced your orange t-shirt can't get the color straight from your t-shirt to that guy's t-shirt over there" as I pointed to another salesman a few feet away. The other salesman looked at me and smiled. He knew where I was coming from but of course couldn't get involved. My salesman replied, "Well the iPhone is made in different factories and there are also differences in the glass from factory to factory. I can set up an appointment at the Genius Bar for you if you like." Like that would do any good. There's no color temp setting on the phone. What good would that do?
I knew the whole thing was pointless and it didn't really matter. Granted, it may have been cool to have a replacement with the bluer tone, but it was no big deal.
What ticked me off the most was that I was treated like an idiot. The salesman wouldn't even acknowledge the issue. As if Apple had communicated to the staff not to acknowledge any problem issue with the iPhone.
OK....it's a mass produced cell phone...made in China at that. So I guess QC is going to be pretty bad in areas like this. I'm just very suprised that Apple would be like that. It's one of the reasons I switched from PC's to Mac many years ago. I thought Apple cared a bit more about their clientel.
So please Mr. Jobs and crew. Don't treat me like an idiot. -
Weird Screen Issue, Please help
Ok I have had my iBook G4 since Dec. 28, 2005 and until today everything was going just fine....
Well this morning I went to wake it up to check my email and wham, the screen was all dark, I could see a faint image of my desktop, but barely visible. So I tried to wake it up, moved the mouse, tried the trackpad, spacebar and nothing worked, so I restarted. Then about an hour ago it did it again, and I had been using it about 15 mins before that. Only restarting remedied the problem, although the screen was dark until the apple apeard with the light blue screen behind it.
Does anyone know what could be causing this or how to fix it, I've heard my friend say she has this prob with her Powerbook, would it be the same issue??
Please help!!!
iBook G4 14" Mac OS X (10.4.2) iPod Nano (white) Roland GX-24 plotterHi Anch66,
Welcome to Apple Discussions
Do you have an d to be able to hook your iBook G4 up to a external monitor? You may want to try starting up in Safe Mode (<a href="<a href="http://docs.info.apple.com/article.html?artnum=107393">Knowledge Base Document #107393 on How to Startup In Safe Mode). It is a stretch, but it may work. Do you have anything connected to your iBook? Do you have it plugged in? Have you recently installed or updated any software on your computer? You may want to bring it to your local Apple Store/Reseller.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight.. -
Imac g3 screen issues. (after attempting to upgrade.)
Hello!
I was installing mac osx on my failry old imac g3. It told me that my firmware needed to be installed. So I clicked restart. When it restarted, my screen didn't show up at all! I restarted again and my screen was faint, crooked and blue. Now I can't even run my original os9!
Did I delete some kind of screen setting!?
How should I fix this!?For a firmware update to be applied to such a machine, the machine has
to be running/booted into OS 9.1/9.2; and support for the USB pen/flash
drive would have to be working inside the computer to import from one.
If the iMac G3 has FireWire ports, you could use a FW cable from another
Mac and use that Mac to import the firmware update into the hard drive of
the other computer; or use disk utilities of the proper type to attempt to
repair the old iMac's hard disk drive before going further. Could be not
only is the logicboard in jeopardy, the drive may also have issues.
[In some cases, a dead or weak clock battery can also be a problem in
the process of firmware updates and PRAM matters.]
The incompatibility of pre-Firmware updated iMac G3s to properly
display video is part of the symptom you get to experience in a sit-
uation where the OSX was installed (or X disc was used to boot the
computer, before firmware was updated in the running OS9 system.)
A different hard drive with the OS9 system for the iMac installed on it
with the Firmware Update on it, and put into the iMac could help in the
process; but you'd have to run the Firmware update after the computer
itself was physically installed in the drive to flash the computer's ROM
and upgrade the bootROM firmware to 4.1.9 or whatever your's needs.
A universally recorded CD-R would work in both a Mac and a PC; Mac
users have been making these for years, usually on a Mac, of course!
Discussions and ideas about the failed or non-applied firmware update:
Firmware problem solver tutorial for slot-loading CRT iMac G3s:
http://www.capecodgraphics.com/imac_firmware.htm
http://www.capecodgraphics.com/pages/macintosh.html
There are a few different approaches to attempting to solve this;
one company has a special process and wanted to sell something;
this following quote is someone's experience from the above link.
"...I thought, what the heck, it's good as dead already... why not try one
more thing? So, I held down the Programmer's button on the side of the
iMac while starting it up.. and bingo! It didn't shut down this time! The
screen was black, but it was up and running to some extent. I hooked up
a PC monitor to the iMac and saw the Open Firmware screen. This was
pretty exciting, until I realized that it was not accepting any input from the
keyboard or mouse. What now? I stuck my OS 9.2 CD into the slot, did
the "3 finger salute" reboot, held down the C key and prayed harder than I
have in a while.... and eureka! The CD booted the iMac successfully! I
was able to do a clean install of the OS to upgrade it from 9.0 to 9.2,
restart the Mac; then upgrade its firmware..." -- may not be repeatable.
Anyway, hopefully you get more feedback on this and a resolution solution! -
Imac 2012. screen goes dark in the middle of working.
while working on the imac the screen goes dark. to turn it back on hittingseveral keys and short tap on in/off button. after trying vsarious things it turns abck on and then happens againg. like its going into sleep mode intentionally? any ideas?
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program
-
Please read "The Forum Rules of Engagement" before posting! HOT NEWS!!
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Dear Jan
Sometime i found very difficuties and time taking process in putting questions in forum bcos i have to elaborate the whole pictorial process in words.
Why Cant we make our this forum more Interactive in way of asking questions by allowing us to attach print preview of what we face in the system.
If you kindly give a glance on this issue and try to implement it for us, forum members like us will be benefited and it will be beneficial for those who are all into in this forum.
Thanks & Regards
Saifur Rahaman -
Hi Gurus,
I am dier need of one of the xml issue which I am facing right now.
I am reading one of the xml file which is like this
<?xml version="1.0" encoding="UTF-8" ?>
- <GEBIZ_ORDER xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
- <HEADER>
<MINISTRY_CODE>RPO</MINISTRY_CODE>
<DEPARTMENT_CODE>000</DEPARTMENT_CODE>
<ORDER_CODE>RPO000EPO11000953</ORDER_CODE>
<EXTERNAL_SYSTEM_CODE>E</EXTERNAL_SYSTEM_CODE>
<AMENDMENT_NUMBER>0</AMENDMENT_NUMBER>
<VARIATION_NUMBER>0</VARIATION_NUMBER>
<DESCRIPTION>Purchase Order for Air tickets for SOT to Korea (from 17th - 26th Sep 2011) off PC(RPO000ECN11000100)for SAS</DESCRIPTION>
<STATUS>NEW</STATUS>
<STATUS_DATE>2011-07-08T16:57:39</STATUS_DATE>
<PAYMENT_TERMS xsi:nil="true" />
<BILL_TO>One-Stop Centre, 9 Woodlands Avenue 9, S(738964)</BILL_TO>
<JUSTIFICATION>Please refer to attached approval email.</JUSTIFICATION>
<CREATE_TIMESTAMP>2011-07-08T16:57:39</CREATE_TIMESTAMP>
<TERMINATE_REASON xsi:nil="true" />
<TERMINATE_TIMESTAMP xsi:nil="true" />
<ORDER_TYPE>1</ORDER_TYPE>
- <FINANCIAL_SYSTEM>
<SUB_BUSINESS_UNIT>RPS01</SUB_BUSINESS_UNIT>
</FINANCIAL_SYSTEM>
- <SUPPLIER>
<CODE>200003048E</CODE>
<NAME>Safe2Travel Pte Ltd</NAME>
<GST_NUMBER>20-0003048-E</GST_NUMBER>
<CONTACT_NAME>ONG PEI LENG</CONTACT_NAME>
<CONTACT_PHONE>68233103</CONTACT_PHONE>
<CONTACT_EMAIL>[email protected]</CONTACT_EMAIL>
<CONTACT_FAX>68221636</CONTACT_FAX>
- <SITES>
- <SITE>
<ID>1</ID>
<NAME>ravel Pte Ltd</NAME>
<PHONE>68233013</PHONE>
<PHONE_EXTENSION xsi:nil="true" />
<FAX>68221636</FAX>
<EMAIL>[email protected]</EMAIL>
<ADDRESS_LINE1>10 Eunos Road 8</ADDRESS_LINE1>
<ADDRESS_LINE2>#08-03 (North Lobby)</ADDRESS_LINE2>
<ADDRESS_LINE3>Singapore Post Centre</ADDRESS_LINE3>
<COUNTRY_CODE>SG</COUNTRY_CODE>
<PROVINCE xsi:nil="true" />
<STATE xsi:nil="true" />
<CITY xsi:nil="true" />
<AREA_CODE xsi:nil="true" />
<ZIP>408600</ZIP>
<REGION_CODE xsi:nil="true" />
</SITE>
- <SITE>
<ID>2</ID>
<NAME>ravel Pte Ltd</NAME>
<PHONE>62208866</PHONE>
<PHONE_EXTENSION xsi:nil="true" />
<FAX>62265578</FAX>
<EMAIL>[email protected]</EMAIL>
<ADDRESS_LINE1>3 Lim Teck Kim Road</ADDRESS_LINE1>
<ADDRESS_LINE2>#02-02</ADDRESS_LINE2>
<ADDRESS_LINE3>Singapore Technologies Building</ADDRESS_LINE3>
<COUNTRY_CODE>SG</COUNTRY_CODE>
<PROVINCE xsi:nil="true" />
<STATE xsi:nil="true" />
<CITY xsi:nil="true" />
<AREA_CODE xsi:nil="true" />
<ZIP>088934</ZIP>
<REGION_CODE xsi:nil="true" />
</SITE>
- <SITE>
<ID>3</ID>
<NAME>Safe2Travel Pte Ltd</NAME>
<PHONE>62208866</PHONE>
<PHONE_EXTENSION xsi:nil="true" />
<FAX>62265578</FAX>
<EMAIL>[email protected]</EMAIL>
<ADDRESS_LINE1>3 Lim Teck Kim Road</ADDRESS_LINE1>
<ADDRESS_LINE2>#02-02</ADDRESS_LINE2>
<ADDRESS_LINE3>Singapore Technologies Building</ADDRESS_LINE3>
<COUNTRY_CODE>SG</COUNTRY_CODE>
<PROVINCE xsi:nil="true" />
<STATE xsi:nil="true" />
<CITY xsi:nil="true" />
<AREA_CODE xsi:nil="true" />
<ZIP>088934</ZIP>
<REGION_CODE xsi:nil="true" />
</SITE>
</SITES>
</SUPPLIER>
- <USER>
<CODE>JOYCE SOON</CODE>
<NAME>JOYCE SOON</NAME>
<ORGANISATION_NAME>Republic Polytechnic</ORGANISATION_NAME>
</USER>
- <FUND_COMMIT_AMOUNT>
<CURRENCY_CODE>SGD</CURRENCY_CODE>
<CURRENCY_RATE>1</CURRENCY_RATE>
<CURRENCY_RATE_DATE>1900-01-01T00:00:00</CURRENCY_RATE_DATE>
<CURRENCY_RATE_TYPE>BOOK</CURRENCY_RATE_TYPE>
<CURRENCY_AMOUNT>21551.4</CURRENCY_AMOUNT>
</FUND_COMMIT_AMOUNT>
- <PERIOD_CONTRACT>
<CODE>RPO000ECN11000100</CODE>
<AGENCY_CODE>RPO000</AGENCY_CODE>
<ADMIN_FEE_SGD_AMOUNT>0</ADMIN_FEE_SGD_AMOUNT>
</PERIOD_CONTRACT>
- <BUYER>
<ORGANISATION_CODE>1</ORGANISATION_CODE>
<ORGANISATION_NAME>Republic Polytechnic</ORGANISATION_NAME>
<NAME>Sally Ang</NAME>
<PHONE>31001711</PHONE>
<FAX>64151310</FAX>
<EMAIL>[email protected]</EMAIL>
</BUYER>
<APPROVING_OFFICERS />
</HEADER>
- <ITEMS>
- <ITEM>
<LINE_NUMBER>1</LINE_NUMBER>
<STATUS>NEW</STATUS>
<STATUS_DATE>2011-07-08T16:57:39</STATUS_DATE>
<DESCRIPTION>Return Air Ticket including Airport Taxes and Fuel Surcharges (2 staff and 24 students)</DESCRIPTION>
<UNIT_OF_MEASURE>PAX</UNIT_OF_MEASURE>
<QUANTITY>26</QUANTITY>
<LINE_TYPE>SERVICES</LINE_TYPE>
<UNIT_PRICE>828.9</UNIT_PRICE>
<PRICE_UNIT>1</PRICE_UNIT>
<TOTAL_AMOUNT>21551.4</TOTAL_AMOUNT>
<MATERIAL_MASTER_CODE xsi:nil="true" />
<MATERIAL_GROUP_CODE xsi:nil="true" />
<PLANT_CODE xsi:nil="true" />
<ITEM_CATEGORY_CODE xsi:nil="true" />
<ADMIN_FEE_SGD_AMOUNT>0</ADMIN_FEE_SGD_AMOUNT>
<INSTRUCTION_TO_SUPPLIER>Purchase of goods/services is subject to the Terms & Conditions found in www.rp.sg/purchase and/or in the ITQ/ITT Specifications. Please liaise with the Contact Person for delivery details. Invoice MUST be addressed to the Contact Person. PO number MUST be included in the Description field under e-Invoice Details section at Vendor@Gov.</INSTRUCTION_TO_SUPPLIER>
<PERIOD_CONTRACT_LINE_NUMBER>1</PERIOD_CONTRACT_LINE_NUMBER>
<GOODS_INSPECT_FLAG>N</GOODS_INSPECT_FLAG>
- <PURCHASE_REQUEST>
<CODE>RPO000EPR11000465</CODE>
<LINE_NUMBER>1</LINE_NUMBER>
</PURCHASE_REQUEST>
- <PART_NUMBER_INFORMATION>
<NATO_STOCK_NUMBER xsi:nil="true" />
<MANUFACTURER_PART_NUMBER xsi:nil="true" />
<PART_NUMBER xsi:nil="true" />
<CAGE_CODE xsi:nil="true" />
<CAGE_NAME xsi:nil="true" />
<ITEM_CONDITION xsi:nil="true" />
<MINIMUM_SHELF_LIFE xsi:nil="true" />
<SHELF_LIFE_REMAINING xsi:nil="true" />
<CERTIFICATE_OF_CONFORMANCE xsi:nil="true" />
<EXPORT_LICENSE xsi:nil="true" />
</PART_NUMBER_INFORMATION>
- <LOCATIONS>
- <LOCATION>
<LINE_NUMBER>1</LINE_NUMBER>
<STATUS>NEW</STATUS>
<STATUS_DATE>2011-07-08T16:57:39</STATUS_DATE>
<QUANTITY>26</QUANTITY>
<DELIVERY_DESTINATION>Republic Polytechnic, One-Stop Centre, 9 Woodlands Avenue 9, S(738964)</DELIVERY_DESTINATION>
<DELIVERY_DATE>2011-07-11T00:00:00</DELIVERY_DATE>
<DELIVERY_TERMS>LOC</DELIVERY_TERMS>
<PORT_OF_ORIGIN>-</PORT_OF_ORIGIN>
- <RECIPIENT>
<CODE>OSC</CODE>
<NAME>One Stop Centre</NAME>
<PHONE>65103000</PHONE>
<EMAIL>[email protected]</EMAIL>
</RECIPIENT>
- <DISTRIBUTIONS>
- <DISTRIBUTION>
<LINE_NUMBER>1</LINE_NUMBER>
<STATUS>NEW</STATUS>
<STATUS_DATE>2011-07-08T16:57:39</STATUS_DATE>
<QUANTITY>26</QUANTITY>
<CHART_OF_ACCOUNT>1/G01/3SAS/020/220908/0000/0000/0000</CHART_OF_ACCOUNT>
<PROJECT_DISTRIBUTION xsi:nil="true" />
</DISTRIBUTION>
</DISTRIBUTIONS>
</LOCATION>
</LOCATIONS>
</ITEM>
</ITEMS>
</GEBIZ_ORDER>I was able to read this kind of file structure but due to some constraints now they added supplier sites and increment that one which will be like variable kind of thing now.
And below mentioned is the script which I am using right now for reading that xml file
PROCEDURE XGBZPROD.XGBZ_PUR_ORD_XMLTAG_PROC(P_XML_FILE IN VARCHAR2, P_FOLDER_NAME IN VARCHAR2)
IS
lv_supp_file XMLTYPE;
lv_hdr_error VARCHAR2(240);
lv_line_error VARCHAR2(240);
lv_line_loc_err VARCHAR2(240);
lv_dist_err VARCHAR2(240);
l_file_name VARCHAR2(300);
l_folder_name VARCHAR2(300);
lv_sysdate DATE := sysdate;
BEGIN
l_file_name := p_xml_file;
l_folder_name := p_folder_name;
-- this clause to check whether is xml file or NODATA FILE.
IF upper(substr(l_file_name,instr(l_file_name,'.',1)+1,3)) ='XML' THEN
lv_supp_file := xmltype( bfilename('XMLDIR',P_XML_FILE), nls_charset_id('AL32UTF8'));
dbms_output.put_line('P_XML_FILE '||P_XML_FILE);
-- Initially insert data into 11g table
-- This is to read xml datafile
INSERT INTO XGBZ_PO_XML_DETAILS
(ministry_code ,
department_code ,
order_code ,
external_system_code ,
amendment_number ,
variation_number ,
description ,
status ,
status_date ,
payment_terms ,
bill_to ,
justification ,
create_timestamp ,
terminate_reason ,
terminate_timestamp ,
order_type ,
sub_business_unit ,
cost_center_group ,
buyer_code ,
financial_system_order_code ,
user_nric ,
supplier_code ,
supplier_name ,
gst_number ,
contact_name ,
contact_phone ,
contact_email ,
contact_fax ,
supp_site_id ,
supp_site_name ,
supp_site_phone ,
supp_sit_phone_ext ,
supp_site_fax ,
supp_site_email ,
supp_site_add_line1 ,
supp_site_add_line2 ,
supp_site_add_line3 ,
supp_site_country_code ,
supp_site_province ,
supp_site_state ,
supp_site_city ,
supp_site_area_code ,
supp_site_zip ,
supp_site_region_code ,
user_code ,
user_name ,
user_org_name ,
currency_code ,
currency_rate ,
currency_rate_date ,
currency_rate_type ,
currency_amount ,
tx_field_2 ,
agency_code ,
admin_fee_sgd ,
buyer_orgn_code ,
buyer_orgn_name ,
buyer_name ,
buyer_phone ,
buyer_fax ,
buyer_email ,
ao_code ,
ao_name ,
line_no ,
line_status ,
line_status_date ,
line_description ,
unit_of_measure ,
line_qty ,
line_type ,
unit_price ,
line_total_amount ,
material_master_code ,
material_group_code ,
item_category_code ,
line_admin_fee_sgd_amt ,
instruction_supplier ,
period_contract_line_no ,
goods_inspect_flag ,
pr_code ,
pr_line_number ,
nato_stock_number ,
manufacturer_part_no ,
part_number ,
cage_code ,
cage_name ,
item_condition ,
minimum_shelf_life ,
shelf_life_remaining ,
cert_of_conformance ,
export_license ,
line_location_no ,
line_loc_status ,
line_loc_status_date ,
line_loc_qty ,
delivery_destination ,
delivery_date ,
delivery_terms ,
port_of_origin ,
recipient_code ,
recipient_name ,
recipient_phone ,
recipient_email ,
dist_line_no ,
dist_line_status ,
dist_line_status_date ,
dist_line_qty ,
chart_of_account ,
project_distribution
SELECT --Header Data
ministry_code ,
department_code ,
order_code ,
external_system_code ,
amendment_number ,
variation_number ,
description ,
status ,
status_date ,
payment_terms ,
bill_to ,
justification ,
create_timestamp ,
terminate_reason ,
terminate_timestamp ,
order_type ,
sub_business_unit ,
cost_center_group ,
buyer_code ,
financial_system_order_code ,
user_nric ,
supplier_code ,
supplier_name ,
gst_number ,
contact_name ,
contact_phone ,
contact_email ,
contact_fax ,
supp_site_id ,
supp_site_name ,
supp_site_phone ,
supp_sit_phone_ext ,
supp_site_fax ,
supp_site_email ,
supp_site_add_line1 ,
supp_site_add_line2 ,
supp_site_add_line3 ,
supp_site_country_code ,
supp_site_province ,
supp_site_state ,
supp_site_city ,
supp_site_area_code ,
supp_site_zip ,
supp_site_region_code ,
user_code ,
user_name ,
user_org_name ,
currency_code ,
currency_rate ,
currency_rate_date ,
currency_rate_type ,
currency_amount ,
tx_field_2 ,
agency_code ,
admin_fee_sgd ,
buyer_orgn_code ,
buyer_orgn_name ,
buyer_name ,
buyer_phone ,
buyer_fax ,
buyer_email ,
ao_code ,
ao_name ,
line_no ,
line_status ,
line_status_date ,
line_description ,
unit_of_measure ,
line_qty ,
line_type ,
unit_price ,
line_total_amount ,
material_master_code ,
material_group_code ,
item_category_code ,
line_admin_fee_sgd_amt ,
instruction_supplier ,
period_contract_line_no ,
goods_inspect_flag ,
pr_code ,
pr_line_number ,
nato_stock_number ,
manufacturer_part_no ,
part_number ,
cage_code ,
cage_name ,
item_condition ,
minimum_shelf_life ,
shelf_life_remaining ,
cert_of_conformance ,
export_license ,
line_location_no ,
line_loc_status ,
line_loc_status_date ,
line_loc_qty ,
delivery_destination ,
delivery_date ,
delivery_terms ,
port_of_origin ,
recipient_code ,
recipient_name ,
recipient_phone ,
recipient_email ,
dist_line_no ,
dist_line_status ,
dist_line_status_date ,
dist_line_qty ,
chart_of_account ,
project_distribution
FROM XMLTable('/GEBIZ_ORDER'
passing lv_supp_file
columns
ministry_code VARCHAR2(3) path 'HEADER/MINISTRY_CODE',
department_code VARCHAR2(3) path 'HEADER/DEPARTMENT_CODE',
order_code VARCHAR2(17 ) path 'HEADER/ORDER_CODE',
external_system_code VARCHAR2(1) path 'HEADER/EXTERNAL_SYSTEM_CODE',
amendment_number VARCHAR2(5) path 'HEADER/AMENDMENT_NUMBER' ,
variation_number VARCHAR2(5) path 'HEADER/VARIATION_NUMBER',
description VARCHAR2(500) path 'HEADER/DESCRIPTION',
status VARCHAR2(500) path 'HEADER/STATUS',
status_date VARCHAR2(24) path 'HEADER/STATUS_DATE',
payment_terms VARCHAR2(400) path 'HEADER/PAYMENT_TERMS',
bill_to VARCHAR2(200) path 'HEADER/BILL_TO',
justification VARCHAR2(400) path 'HEADER/JUSTIFICATION',
create_timestamp VARCHAR2(24) path 'HEADER/CREATE_TIMESTAMP',
terminate_reason VARCHAR2(400) path 'HEADER/TERMINATE_REASON',
terminate_timestamp VARCHAR2(24) path 'HEADER/TERMINATE_TIMESTAMP',
order_type VARCHAR2(2 ) path 'HEADER/ORDER_TYPE',
sub_business_unit VARCHAR2(5 ) path 'HEADER/FINANCIAL_SYSTEM/SUB_BUSINESS_UNIT',
cost_center_group VARCHAR2(20 ) path 'HEADER/FINANCIAL_SYSTEM/NFS/COST_CENTER_GROUP',
buyer_code VARCHAR2(30 ) path 'HEADER/FINANCIAL_SYSTEM/NFS/BUYER_CODE',
financial_system_order_code VARCHAR2(20 ) path 'HEADER/FINANCIAL_SYSTEM/NFS/FINANCIAL_SYSTEM_ORDER_CODE',
user_nric VARCHAR2(9 ) path 'HEADER/FINANCIAL_SYSTEM/NFS/USER_NRIC',
supplier_code VARCHAR2(10) path 'HEADER/SUPPLIER/CODE',
supplier_name VARCHAR2(140) path 'HEADER/SUPPLIER/NAME' ,
gst_number VARCHAR2(30 ) path 'HEADER/SUPPLIER/GST_NUMBER',
contact_name VARCHAR2(140 ) path 'HEADER/SUPPLIER/CONTACT_NAME',
contact_phone VARCHAR2(23 ) path 'HEADER/SUPPLIER/CONTACT_PHONE',
contact_email VARCHAR2(100) path 'HEADER/SUPPLIER/CONTACT_EMAIL',
contact_fax VARCHAR2(23 ) path 'HEADER/SUPPLIER/CONTACT_FAX',
supp_site_id NUMBER path 'HEADER/SUPPLIER/SITES/SITE/ID',
supp_site_name VARCHAR2(140) path 'HEADER/SUPPLIER/SITES/SITE/NAME',
supp_site_phone VARCHAR2(23) path 'HEADER/SUPPLIER/SITES/SITE/PHONE',
supp_sit_phone_ext VARCHAR2(4 ) path 'HEADER/SUPPLIER/SITES/SITE/PHONE_EXTENSION',
supp_site_fax VARCHAR2(23 ) path 'HEADER/SUPPLIER/SITES/SITE/FAX',
supp_site_email VARCHAR2(100 ) path 'HEADER/SUPPLIER/SITES/SITE/EMAIL',
supp_site_add_line1 VARCHAR2(254 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE1',
supp_site_add_line2 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE2',
supp_site_add_line3 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE3',
supp_site_country_code VARCHAR2(2 ) path 'HEADER/SUPPLIER/SITES/SITE/COUNTRY_CODE',
supp_site_province VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/PROVINCE',
supp_site_state VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/STATE',
supp_site_city VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/CITY',
supp_site_area_code VARCHAR2(10 ) path 'HEADER/SUPPLIER/SITES/SITE/AREA_CODE',
supp_site_zip VARCHAR2(20 ) path 'HEADER/SUPPLIER/SITES/SITE/ZIP',
supp_site_region_code VARCHAR2(3 ) path 'HEADER/SUPPLIER/SITES/SITE/REGION_CODE',
user_code VARCHAR2(16 ) path 'HEADER/USER/CODE',
user_name VARCHAR2(25 ) path 'HEADER/USER/NAME',
user_org_name VARCHAR2(95 ) path 'HEADER/USER/ORGANISATION_NAME',
currency_code VARCHAR2(3 ) path 'HEADER/FUND_COMMIT_AMOUNT/CURRENCY_CODE',
currency_rate NUMBER path 'HEADER/FUND_COMMIT_AMOUNT/CURRENCY_RATE',
currency_rate_date VARCHAR2(24) path 'HEADER/FUND_COMMIT_AMOUNT/CURRENCY_RATE_DATE',
currency_rate_type VARCHAR2(5 ) path 'HEADER/FUND_COMMIT_AMOUNT/CURRENCY_RATE_TYPE',
currency_amount NUMBER path 'HEADER/FUND_COMMIT_AMOUNT/CURRENCY_AMOUNT',
tx_field_2 VARCHAR2(17 ) path 'HEADER/PERIOD_CONTRACT/CODE',
agency_code VARCHAR2(6 ) path 'HEADER/PERIOD_CONTRACT/AGENCY_CODE',
admin_fee_sgd NUMBER path 'HEADER/PERIOD_CONTRACT/ADMIN_FEE_SGD_AMOUNT' ,
buyer_orgn_code VARCHAR2(5 ) path 'HEADER/BUYER/ORGANISATION_CODE',
buyer_orgn_name VARCHAR2(95 ) path 'HEADER/BUYER/ORGANISATION_NAME',
buyer_name VARCHAR2(80 ) path 'HEADER/BUYER/NAME',
buyer_phone VARCHAR2(23 ) path 'HEADER/BUYER/PHONE',
buyer_fax VARCHAR2(23 ) path 'HEADER/BUYER/FAX',
buyer_email VARCHAR2(100 ) path 'HEADER/BUYER/EMAIL',
ao_code VARCHAR2(16 ) path 'HEADER/APPROVING_OFFICERS/APPROVING_OFFICER/CODE',
ao_name VARCHAR2(40 ) path 'HEADER/APPROVING_OFFICERS/APPROVING_OFFICER/NAME',
items XMLTYPE path 'ITEMS'
) x1,
XMLTABLE('/ITEMS/ITEM'
passing x1.items
columns
line_no VARCHAR2(5) path 'LINE_NUMBER',
line_status VARCHAR2(15) path 'STATUS',
line_status_date VARCHAR2(24) path 'STATUS_DATE',
line_description VARCHAR2(500) path 'DESCRIPTION',
unit_of_measure VARCHAR2(3) path 'UNIT_OF_MEASURE',
line_qty NUMBER path 'QUANTITY',
line_type VARCHAR2(20) path 'LINE_TYPE',
unit_price NUMBER path 'UNIT_PRICE',
line_total_amount NUMBER path 'TOTAL_AMOUNT',
material_master_code VARCHAR2(20) path 'MATERIAL_MASTER_CODE',
material_group_code VARCHAR2(10) path 'MATERIAL_GROUP_CODE',
item_category_code VARCHAR2(18) path 'ITEM_CATEGORY_CODE',
line_admin_fee_sgd_amt NUMBER path 'ADMIN_FEE_SGD_AMOUNT',
instruction_supplier VARCHAR2(400) path 'INSTRUCTION_TO_SUPPLIER',
period_contract_line_no NUMBER path 'PERIOD_CONTRACT_LINE_NUMBER',
goods_inspect_flag VARCHAR2(1) path 'GOODS_INSPECT_FLAG',
pr_code VARCHAR2(17) path 'PURCHASE_REQUEST/CODE',
pr_line_number VARCHAR2(5) path 'PURCHASE_REQUEST/LINE_NUMBER',
nato_stock_number VARCHAR2(14) path 'PART_NUMBER_INFORMATION/NATO_STOCK_NUMBER',
manufacturer_part_no VARCHAR2(32) path 'PART_NUMBER_INFORMATION/MANUFACTURE_PART_NUMBER',
part_number VARCHAR2(200) path 'PART_NUMBER_INFORMATION/PART_NUMBER',
cage_code VARCHAR2(10) path 'PART_NUMBER_INFORMATION/CAGE_CODE',
cage_name VARCHAR2(140) path 'PART_NUMBER_INFORMATION/CAGE_NAME',
item_condition VARCHAR2(1) path 'PART_NUMBER_INFORMATION/ITEM_CONDITION' ,
minimum_shelf_life NUMBER path 'PART_NUMBER_INFORMATION/MINIMUM_SHELF_LIFE',
shelf_life_remaining VARCHAR2(3) path 'PART_NUMBER_INFORMATION/SHELF_LIFE_REMAINING',
cert_of_conformance VARCHAR2(1000) path 'PART_NUMBER_INFORMATION/CERTIFICATE_OF_CONFORMANCE',
export_license VARCHAR2(3) path 'PART_NUMBER_INFORMATION/EXPORT_LICENSE',
locations XMLTYPE path 'LOCATIONS'
)x2,
XMLTABLE('/LOCATIONS/LOCATION'
passing x2.locations
columns
line_location_no NUMBER path 'LINE_NUMBER',
line_loc_status VARCHAR2(15) path 'STATUS',
line_loc_status_date VARCHAR2(24) path 'STATUS_DATE',
line_loc_qty NUMBER path 'QUANTITY',
delivery_destination VARCHAR2(1000) path 'DELIVERY_DESTINATION',
delivery_date VARCHAR2(24) path 'DELIVERY_DATE',
delivery_terms VARCHAR2(3) path 'DELIVERY_TERMS',
port_of_origin VARCHAR2(150) path 'PORT_OF_ORIGIN',
recipient_code VARCHAR2(16 ) path 'RECIPIENT/CODE',
recipient_name VARCHAR2(40 ) path 'RECIPIENT/NAME',
recipient_phone VARCHAR2(23 ) path 'RECIPIENT/PHONE',
recipient_email VARCHAR2(100 ) path 'RECIPIENT/EMAIL',
distributions XMLTYPE path 'DISTRIBUTIONS'
)x3,
XMLTABLE('/DISTRIBUTIONS/DISTRIBUTION'
passing x3.distributions
columns
dist_line_no NUMBER path 'LINE_NUMBER',
dist_line_status VARCHAR2(15) path 'STATUS',
dist_line_status_date VARCHAR2(24) path 'STATUS_DATE',
dist_line_qty NUMBER path 'QUANTITY',
chart_of_account VARCHAR2(420) path 'CHART_OF_ACCOUNT',
project_distribution VARCHAR2(4000) path 'PROJECT_DISTRIBUTION'
)x4;
end;As there is change in requirement now I need to read the multiple supplier sites at the header level. Current this is my structure please give an idea how to read the mulitple sites as one record, probably i can increase the supplier site columns at table level so as to capture second site level information.
But if in case if i receive that time it should not fail please provide some good solution for this issue.
Thanks in advance for your help.
Regards
NagendraHi odie,
Thanks for your response. But here my supplier site will always be maxiumum 2 times and minimum 1 time. My thinking is to fit this one in the existing code by repeating the supplier site only like this
supp_site_id NUMBER path 'HEADER/SUPPLIER/SITES/SITE/ID',
supp_site_name VARCHAR2(140) path 'HEADER/SUPPLIER/SITES/SITE/NAME',
supp_site_phone VARCHAR2(23) path 'HEADER/SUPPLIER/SITES/SITE/PHONE',
supp_sit_phone_ext VARCHAR2(4 ) path 'HEADER/SUPPLIER/SITES/SITE/PHONE_EXTENSION',
supp_site_fax VARCHAR2(23 ) path 'HEADER/SUPPLIER/SITES/SITE/FAX',
supp_site_email VARCHAR2(100 ) path 'HEADER/SUPPLIER/SITES/SITE/EMAIL',
supp_site_add_line1 VARCHAR2(254 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE1',
supp_site_add_line2 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE2',
supp_site_add_line3 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE3',
supp_site_country_code VARCHAR2(2 ) path 'HEADER/SUPPLIER/SITES/SITE/COUNTRY_CODE',
supp_site_province VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/PROVINCE',
supp_site_state VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/STATE',
supp_site_city VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/CITY',
supp_site_area_code VARCHAR2(10 ) path 'HEADER/SUPPLIER/SITES/SITE/AREA_CODE',
supp_site_zip VARCHAR2(20 ) path 'HEADER/SUPPLIER/SITES/SITE/ZIP',
supp_site_region_code VARCHAR2(3 ) path 'HEADER/SUPPLIER/SITES/SITE/REGION_CODE',
supp_site_id2 NUMBER path 'HEADER/SUPPLIER/SITES/SITE/ID',
supp_site_name2 VARCHAR2(140) path 'HEADER/SUPPLIER/SITES/SITE/NAME',
supp_site_phone2 VARCHAR2(23) path 'HEADER/SUPPLIER/SITES/SITE/PHONE',
supp_sit_phone_ext2 VARCHAR2(4 ) path 'HEADER/SUPPLIER/SITES/SITE/PHONE_EXTENSION',
supp_site_fax2 VARCHAR2(23 ) path 'HEADER/SUPPLIER/SITES/SITE/FAX',
supp_site_email2 VARCHAR2(100 ) path 'HEADER/SUPPLIER/SITES/SITE/EMAIL',
supp_site_add_line1_2 VARCHAR2(254 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE1',
supp_site_add_line2_2 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE2',
supp_site_add_line3_2 VARCHAR2(35 ) path 'HEADER/SUPPLIER/SITES/SITE/ADDRESS_LINE3',
supp_site_country_code_2 VARCHAR2(2 ) path 'HEADER/SUPPLIER/SITES/SITE/COUNTRY_CODE',
supp_site_province_2 VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/PROVINCE',
supp_site_state_2 VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/STATE',
supp_site_city_2 VARCHAR2(25 ) path 'HEADER/SUPPLIER/SITES/SITE/CITY',
supp_site_area_code_2 VARCHAR2(10 ) path 'HEADER/SUPPLIER/SITES/SITE/AREA_CODE',
supp_site_zip_2 VARCHAR2(20 ) path 'HEADER/SUPPLIER/SITES/SITE/ZIP',
supp_site_region_code_2 VARCHAR2(3 ) path 'HEADER/SUPPLIER/SITES/SITE/REGION_CODE',As this table I am being used in many areas, it will be problem for me if try to go for different levels of tables. Or else can it be possible to read only once
I mean only the first in the xml tags and leave the second xml. As there is not much significant for the second one.
I appreciate your ideas on this, as the structure we are following is to rigid so I don't have much options to explore, please provide me your inputs in this context.
Thanks for your help.
Regards
Nagendra
Edited by: 838961 on Jul 13, 2011 1:43 AM -
CAN YOU HELP?? (This is a long one, but please be patient and read it through before answering)
Basically, I screwed up my MAC in the terminal a few months ago. I don't know what I did, but it basically started erasing all the documents, data, bookmarks, extensions, literally everything from my desktop too. And I could not undo this.
Although, when I first got my laptop, I thought it would be a good idea to have different user accounts for different things (i.e. one user account for my personal life, one for professional life, one for school, etc). So after my documents and data and everything on my desktop started disappearing, I feared the worst and thought I messed up my entire laptop. Thankfully the entire hard drive wasn't affected---only one user account (called ALEX) was.
So instead of wiping the mac clean and having to start over (because I would lose all the data from my other user accounts), I decided to make another separate user account to replace the messed up one with. I named this new account "MARS" and made sure to set up the account as an administrator (just like all my other user accounts, save for the Guest account, of course) with all the permissions to make admin changes.
While still in the ALEX (messed up) account, and after searching forever online, I found that there was a way to change permissions of documents or even folders if they are moved into the "Shared" folder of another user account. Doing this would overwrite the permissions of that folder and all the sub-folders inside. I had a backup of the ALEX account on a Seagate Drive that had most of my itunes music (which is really the only thing I've been trying to get back--that and my bookmarks and chrome extensions), but I found that I couldn't simply backup one user account through time machine--I can only backup an entire computer hard drive.
Still in the ALEX account, I figured that I could instead solve my problem by transferring the documents and data from the ALEX BACKUP user account to the shared folder in the newly created MARS account, thus overwriting the permissions and getting all my old files back (all my old chrome extensions, documents, pictures, itunes music and movies, desktop, etc), now on the new account. Just one problem: I couldn't seem to open the new MARS user account (by going to Finder > Macintosh H.D. > Users > MARS) and thus, could not even get to the public folder and move the ALEX BACKUP files into the drop box at least.
So I switched users, logging into the new MARS account. I opened the Finder window, selected my Macintosh H.D., and opened the Get Info window for the hard drive. I went down to sharing and permissions, unlocked the little padlock to make permission changes, and added all admin users. I then proceeded to change the sharing and permissions to "read & write" for all admins, and selected "apply to enclosed folders" in the little gearbox settings icon (this is all in Get Info). It worked, and I was able to open all the folders from all of my user accounts, but now I couldn't open my own Home folder (the MARS folder in Users that is a picture of a little house), which was baffling to me because I was already logged into the MARS account.
Then I noticed a little padlock on my home folder (remember that I'm still actively in the MARS account), and also noticed that the Seagate external hard drive I had plugged in (which serves as a giant usb and a time machine backup disk) had the same little padlock. Now when I try to open the user account folder for MARS (either while logged into the MARS account, or logged into any other admin account) or if I try to open the external hard drive, I get this message that says "The folder can't be opened because you don't have permission to see it's contents."
So now, I can access all my user accounts from anywhere, but I can't access the new MARS account or my external hard drive anymore. So next problem on my list is solving the external hard drive issue. First I went into the Get Info window for the external hard drive, and tried to change the permissions there by unlocking Sharing and Permiss., and changing the settings for each user. Only all the users listed were set to "Custom" and even worse, every time I tried to change it, it automatically bounced back and reverted to "Custom." There was a little check box on the bottom that said "Ignore ownership on this volume" so I tried checking that box and doing the same thing. Also tried simply checking and unchecking the box. Still no luck.
Time for plan B: I went into disk utility and selected the external hard drive, then went to the First Aid tab. There were four options I could chose from: Verify Disk and Repair Disk (on the right), and Verify Disk Permissions and Repair Disk Permissions (on the left). First I immediately verified and repaired the disk and it said "The drive appears to be ok" after the repair was done. Then I tried to verify and repair the disk permissions, but I can't click on either Verify Disk Permiss. or Repair Disk Permiss. They are both greyed out and unclickable.
THIS is where I drew a line in the freakin' sand, did NOT read the Latin**, and decided to write this long-*** post in an attempt to find some kind of answer to my dilemma. So if anyone reading hasn't given up and you've reached this sentence with some kind of suggestion in mind, I would extremely appreciate any help I could possibly receive. I've been trying to deal with this situation for months now. Unfortunately my year of Apple Care has expired and I can't talk to any Geniuses in store on the matter, so if the internet is willing enough to help me, I promise to spend more time with it. Maybe even go back to MySpace. ****, I'll start using Google Plus if it means finding an answer. (You see the desperate lengths I'm willing to go to on this.)
**This is a reference to "Cabin In the Woods," when they're in the basement reading Patience's diary. Then there's a line written in Latin that basically brings zombie-redneck-torture-families back to life. Marty, who's been desperately trying to get them all to just go back upstairs, stops them and says, "Okay, I'm drawin' a line in the f*ckin' sand here; DO NOT READ THE LATIN." If you haven't seen "Cabin In the Woods," I definitely recommend it--it's a hilariously terrific thriller and even Sigourney Weaver shows up at the end.
Anyways if there's anyone out there who can help me, please!! (I've even got legendary weapons in Borderlands 2 I'd be willing to dupe as payment!!)
Please leave a reply, if you can. Or send me a message (not sure how this forum works, as I'm a little new to the forum).
And also, if your answer includes going into the terminal, I can tell you right now that I'll probably be extremely hesitant to go that route (seeing as trying to fix a problem using Terminal is what landed me in this entire mess, in the first place).
I really look forward to any help I can get. And thanks so much guys, you really make the mac community thrive by helping people out like this!I'd still prefer to keep separate user accounts. I never had any issues like this before. The only time I started having a problem was when I was just trying to force empty the trash a few months ago. I came on here looking for a solution and someone posted a way to empty the trash using the terminal. Before then, I hadn't used the terminal for anything--it was just another app in my utilities folder. (None of this has anything to do with having separate user accounts. Plenty of people with kids make second and third user accounts on their laptops so that multiple people can use one laptop, having more than one user on a laptop is not very difficult.) But thank you, I'll try that out and see if it works!
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