21"imac 45 days old - 2tb drive has started not being recognized; receiving a "drive not disconnected properly", though the drive was never disconnected
21"imac 45 days old - 2tb drive has started not being recognized; receiving a "drive not disconnected properly", though the drive was never disconnected
That sounds like a hardware problem.
Backup your data and contact Apple Support or your local AASP to make a service appointment.
Apple - Support - Contact Apple Support
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Similar Messages
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Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
On my 90 day old MacBook Pro I can't send or receive (Mobile Me) email via "Mail." The fetch icon keeps spinning. Any help would be greatly appreciated. I'm able to receive Mobile Me emails on my iphone or via the web, but just not on the laptop. I'm only one day past the free Apple care:(
Thanks!glippert wrote:
Tkx, tjk...I tried calling Apple Care and they directed me to the forums...
I guess that's their right at one second past midnight on the 91st day.
Here's the link to the MobileMe support forums; I'd post there:
https://discussions.apple.com/community/mobileme -
My iphone started freezing 2 days ago while taking a picture and again while using an application and then restart but the battery was never low. today it froze,restarted then showed white static looking lines and won't turn on at all. Please Help
I can't restart the iphone to reset or restore. I held the homebutton down and the homebutton + sleepbutton down at the same time. The apple doesn't even appear.
I've also tried connecting it to the charger. It's not charging and dosn't recongize it.
I tried connecting the phone to itunes on the computer to see if it registered and charged it but that didn't work either. -
opps. Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those. Checked for software update and installed suggested downloads. Problem still contintues. Any suggestions?
Folks,
even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
What else can be done to correct this problem?
Thanks and best regards.
Fred Kunz-Shirzad
Chemin Ronzeures 6A
1297 Founex VD
Switzerland
[email protected] -
IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My one day old nano 6 has stopped working and will not restart can you help?
my one day old nano 6 has stopped working and will not restart can you help?
try this........ http://www.apple.com/support/ipodnano/assistant/itunes/
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I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?
Login at http://appleid.apple.com/ and change the email address associated with your AppleID.
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I have a cp1215 has started to be extra slow have reset to factory defaults and reinstalled driver
I have a cp1215 has started to be extra slow have reset to factory defaults and reinstalled driver on the computer etc....
I think where it is taking the most time is in the deleting from the print queue. I have an HP desktop computer with 3gb ram on windows xp. even if all I am doing is printing a test page with no other programs started it takes for ever to print a page.
any help would be appreciatedHi Mikeryan,
Have you tried turning off bidirectional communication?
Open your printers and faxes folder, right click the icon for your printer, and choose printer properties.
Go to the ports tab, and un-check "Enable Bidirectional Communication".
Restart your computer, and try printing to see if the issue has been resolved.
Hope this helps
I am an HP Employee
Click the KUDOS Star to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution" -
Hi!My 6 month old MBP 13" has suddenly stop charging.Mac is working,but not charging
Hi!My 6 month old MBP 13" has suddenly stop charging.Mac is working,but not charging
Troubleshooting MagSafe adapters http://support.apple.com/kb/ts1713
If you need to pursue further you can do it on-line, start here
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?
My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite. -
My external HD of 1TB is not being recognized by the iMac and when after a long waiting period it does, the whole computer becomes extremely slow. Do I need any particular add-on to make it workable?
Before I updated to OS X Mavericks I was using another external disk that was getting disconnected ocasionally so I bought a new ADATA HD710 portable 1TB Drive and moved the files to it. This new drive which is supposed to be OS X Mavericks compatible takes minutes to show the files especially when opening second and third level folders which has made mu iMac unusable
What should I do?Your Mac should be able to recognize many different types of drives (including Windows-formatted drives) immediately for Reading, provided they are in good working condition and not damaged. There should be no need to transfer to a different type of drive.
If there is no recognition of this drive, see if it can be seen in Disk Utility.
If your aim is to transfer the data on it DO NOT use ERASE or PARTITION as these will completely erase all the information on the Drive.
If the drive is present while the Mac sleeps, it is likely to drop out and not be seen any longer, especially if it is a USB-powered drive. -
My iPad is not being recognized by the computer, therefore, cannot sync. It charges when plugged to the wall, but not when pugged to iMac.
Most common culprits include the cable. Try swapping it out for a different one.. or not having the most recent version of itunes. I once even solved this problem by shutting down the computer for 2 minutes. (the longer the better), with the ipad plugged in. starting it up... then itunes recognizes it, launches, and syncs.
Apple has a troubleshooting assistant on this topic:
http://www.apple.com/support/ipad/assistant/itunes/
It will advise you to reboot. I recommend shutting down instead.
--Sam
P.S The ipad should charge when asleep and plugged into your Mac. The charging behavior is normal. There isn't enough power out the USB ports to charge the ipad while it is on on some older Macs and nearly all PCs. -
I have a iMac, Yosemite 10.10 and my toshiba external hard drive is not being recognized, except when I eject it!. I have the preferences checked to show icons and have looked in the utilities folder..nothing. I have also changed ports. ??
A few things to try:
1-Repair permissions and restart your computer.
2-Zap the PRAM
3-Use Software Update/App Store to update your OS to OS 10.10.3. Also, update everything SU/AS has to offer for your computer. When done, repair permissions and restart your computer. -
External USB Hard Drives Not being recognized since recently.
Some quick facts:
Using early-2011 MacBook Pro, 15"
Two HD's worked fine recently (around before upgrade to Mavericks):
1 Lacie Neil Poulton 1TB Disk
1 Western Digital MyBook 500GB Disk
BOTH were formatted to Mac OS Journaled since day 1, so NO bloatware/manufacturer software. Purely storage.
The 2 drives are connected via a powered USB hub, but connecting it directly doesn't help. (strangely, the keyboard and mouse attached via USB hub work fine)
Tested with 7 different USB drives to test– none of them work
The 2 drives actually show up in the System Profiler, but not in Disk Utility.
Both Hard Drives work on my 2012 Macbook Air 13" (running on Mountain Lion) absolutely fine. Tried the 7 USB drives– they all work as well.
Tried SMC reset. Briefly detected the drives, but once I put it to sleep and turned it back on, it stopped detecting it again.
Help!!!!!Both Hard Drives work on my 2012 Macbook Air 13" (running on Mountain Lion) absolutely fine. Tried the 7 USB drives– they all work as well.
Yes, youre having a problem with WD software and firmware, this has been a point of much discussion with WD software and Mavericks , and affecting drives OTHER THAN WD, via their software
you can read about it here, and ask WD about their removal software
http://community.wd.com/t5/External-Drives-for-Mac/bd-p/passport_mac
http://www.tuaw.com/2013/11/27/western-digital-smartware-software-update-address es-bug/
From WD:
You can now download the WD Software Uninstaller. This utility will remove Mac WD SmartWare and WD Drive Manager software. You can find the uninstaller under any of the Mac Drive Downloads sections such as the My Book Studio below.
http://support.wdc.com/product/download.asp?groupid=124&sid=214&lang=en
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