2100 printing problem

I have a laserjet 2100 in my office with major issues. Every time any one prints to it the red light on the printer goes on and you have to manually press the button on the printer for it to start printing and you have to press the button for every single page. I have changed all the computers printing settings and the printer settings and all is set for A4 paper feed. Even after uninstalling it and loading the updated drivers it is still giving the same problems.
Anybody...  Please Help

Hi bobbysue!
It sounds as though your PIXMA MG2100 is not printing in color but is printing from the black ink.  What we can do is perform a Nozzle Check to confirm this.  Here are the steps to do so:
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note:
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
Make sure that the power is turned on.
Load a sheet of A4 or Letter-sized plain paper in the front tray.
Open the output tray extension, open the paper output tray, then extend the paper output support.
Print the nozzle check pattern.
Press the Maintenance button to display A.
Press the Color or Black button.
The nozzle check pattern will be printed.
This is how your Nozzle Check should look:
If this does not match, we should perform some deep cleanings.  I have provided steps below to do so:
Make sure that the power is turned on.
Clean the print head deeply.
Clean the print head deeply.
Press the Maintenance button repeatedly until y is displayed.
Press the Color or Black button.
The machine starts cleaning the print head deeply.
Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 1 to 2 minutes.
Check the print head condition.
When the deep cleaning is complete, the LED (Light Emitting Diode) returns to the copy standby mode.
Please perform up to four deep cleanings and check the Nozzle Check to see if it improves.  If it does not, unfortunately, the printer would require service.  Please contact us by visiting http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer to hear about your service options.

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