21CN upgrade and Connection Speed

Hello everyone.
Just before christmas i noticed that the BT Wholesale site has changed from having a date for my exchange getting the 21CN upgrade completed and a speed of upto 17mb to the new speed being available now.
Prior to the upgrade i acheived about 7mb download speeds. The problem is even after the upgrade the speed had not changed.
Do i have to do anything to bet the speed increase or will it happen automatically?
How long after the upgrade is done does it usually take for the speed to change?
My current settings are:
Downstream 7616
Upstream 448
SNR 98 / 230
Attenuation 180 / 90
Thanks
MP

pottyperson wrote:
Once an exchange is upgraded ADSL2 is rolled out to customers automatically in batches, and it could be a few days or several months before it reaches everyone. It might be possible jump the queue by agreeing a new minimum period contract otherwise it just a question of waiting. You should get an email from BT when it's due and when it's done, though I only got one after the event.
[EDIT: Blimey, that's four of us with nothing better to do. ]
at least the answers were consistent 
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Just installed mac osx snow leopard upgrade and connected my printer to it too, and realized I have no sound anymore

    Just installed mac osx snow leopard upgade and connected my printer too, and realized I have lost sound!   Can anyone help?

    In case I misunderstood, did you mean that the 10.6.3 version of Snow Leopard was the upgrade?  If so you need to update via 10.6.6 to 10.6.8.  These updates can correct minor system upsets.  
    And ... did you also repair permissions both before and after you upgraded.   You should do this when you progress via 10.6.6 to 10.6.8 too.

  • Broadband Dropping Out and Connection Speed Decrea...

    Sorry to be a pain but I am back here again.
    Since the last issue with speed, connection drop out and noisey line which required an underground cable to be partly replaced, all has been fantastic and no problem to report. Many thanks to those who were involved in helping with getting that issue resolved.
    About 10 days ago the broadband started to drop out at random times but not too often. The broadband hub light would go out for about 15 seconds before returning. My connection would automatically resume and no great problem. It has since become more of a problem and pain.
    The frequency of drop out increased with a sort of pattern. Last week an example would be drop out at 11:50 am, again at 12:40 and once more at 1:30 pm. Each time the connection returned my computer icon for wifi would be a warning triangle. I clicked on the icon and would get a message 'limited connection'. The only way I could connect again would be to click the icon and select to disconnect and then connect, making sure a 'tick' was in the box for autoconnection. A bit more of a pain than before but usable. It got more of a problem over the next few days.
    The frequency of drop out increased. This became a right pain when trying to purchase things online as I could not be sure in the purchase had been completed or if I tried again would I get two lots? Upon broadband connection returning I would not be able to 'auto connect' but would get the warning triangle of 'limited connection'. I tried the click to disconnect and reconnect but it failed to work. I ended up shutting down the laptop, waiting before powering up. This failed to work as all I would get is the warning triangle and 'limited connection'. The only way I could reconnect was to press the 'restart' button. This worked but it got worse.
    The next day the broadband connection would drop out every couple of hours. It got to the point that even pressing the 'restart' button would not allow me to connect. I tried three times and gave up. I had to resort to pressing the very small 'reset' button on the back. This cured the problem for about 12 hours before the drop outs started again.
    It is now a case of 50/50 if I can connect to the broadband again after a drop out. It is getting quite frustrating. I only used the small 'reset' as a last resort. I have noticed that the speed of the connection has started to drop down also.
    Each time the hub drops broadband and I can auto connect and do not press any hub button, the timer has reset to zero days and zero hours. I know it takes about a week for the connection to settle. I do wonder if these drop outs are messing the connection settings for my line speed? The line used to be rated at 21 Mbps but has decreased to 17 Mbps, my actual connection used to be 19 Mbps but struggles to reach 14 Mbps. It is slowly dropping with each and every drop out.
    I also looked at the event log in the hub. Just before each broadband drop out I see a external connection is made with the initials 'CWMP' followed by 'event code 1 boot' or 'event code 6 connection request' or 'event code 4 value change'. Straight after the broadband connection drops out with out fail.
    All I can seem to find out is that the external connection is either the hub connecting to the server or vice versa? As for the codes? I have no idea at all.
    I only ever resort to pressing 'restart' if I cannot connect to my hub. I have only pressed the 'reset' as a last resort as nothing else worked to allow me to reconnect.
    Can anyone offer any help or best a permanent fix?

    I connected to the test socket and used a wired connection for the speed test and hub stats.
    The hub position and run of cables are the same as when the last engineer advised as the best set up.
    Since my last post I have checked the event log and 'CWMP' has made at least two remote connections but the hub did not drop broadband connection. The broadband has been stable but just slower than usual, as you stated due to the drop outs/disconnections.
    I guess a case of wait and monitor to see if the problem has resolved itself?
    Will the speed automatically return to the usual 18 to 19 Mbps? or will something else have to be done to reset it at the exchange/server?
    Here are the hub stats from this morning.
    Connection Information
    Line state:
    Connectedppp0_0
    Connection time:
    2 days, 00:23:43
    Downstream:
    16.69 Mbps
    Upstream:
    1.024 Mbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    9.5 dB / 7.1 dB
    Line attenuation (Down/Up):
    10.3 dB / 6.7 dB
    Output power (Down/Up):
    19.8 dBm / 12.4 dBm
    FEC Events (Down/Up):
    4947 / 0
    CRC Events (Down/Up):
    11 / 11
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    377 / 48
    Error Seconds (Local/Remote):
    72 / 21

  • IOS 7 upgrade and connecting to WIFI

    Why does wifi no longer automatically connects after upgrading to IOS7?

    I've installed both Update 7.0.1 and 7.0.2 hoping this would
    correct the problem but it hasn't.
    Any suggestions? Thanks

  • Mavericks and Connection Speeds to Internet

    ttibsen
    Mar 22, 2014 12:45 PM 
    I have an old Airport Express.
    I run my iMac on OS 10.9.2
    All my devices - iMac, iPhone, iPad - run on WiFi.
    My internet provider is via cable modem and I am supposed to get 15 Mbs.
    Before switching to Mavericks, I enjoyed the full 15Mbs speed on my iMac.
    Since Mavericks, the speed on the iMac is just a small fraction of the above and I have to wait 10 seconds for a page to load.
    However the download speeds on the iPhone and iMac are as zippy as ever.
    So I have to conclude that it might be the Mavericks OS that is somehow causing the problem.
    Has anyone else experienced this?
    Is there a remedy?
    Cheers
    John

    Hi,
    It can be a number of factors.
    In some areas that use Cable you may be on a particular "node" that is having issues.
    Add to that the fact some ISPs slow the internet down when they suspect File Sharing activities are going on.
    In the some cases it is speculated that ISPs can target a particular "node" when doing this.
    Heavy File Sharing on such a Node would also slow your portion down as well.
    Another Computer or Game Console doing a download or playing an On line game can also effect things.
    Line of Sight WiFi and Satellite connections can have their own issues.
    ADSL tend only to effected by general variances in the speed supplied by the provider.
    This may depend on the "Contention rate"  at the exchange level (Access tends to be bundled together and could be anywhere between 20 and 40 end users. - Then it depends what those end Users are doing and some could be businesses)
    A certain amount of the speed claimed to be supplied is given over to maintaining the connection.
    When speeds of around 256kbps download were common for ADSL it could be as much as 10% of the download speed.
    Obviously speeds have got much faster over those same wires.
    At higher internet speed then the natural variances can be significantly high when looking at the actual speed lost.
    As a percentage it tends to be about the same.
    But 10% of a 40Mbps service is 4 Mbps in itself.
    On top of that there can be a rash of Internet attacks on various servers around the world which increase the general amount of traffic on the internet and like a five lane highway this too will slow down.
    8:32 pm      Sunday; March 23, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Moving and connection speed

    I've moved recently and I'm only getting around about 2MB download via my homehub.
    anyone else seen this issue?

    hi yes that is quite possible your speed depends on the distance from the exchange you are so you may have moved further away from the exchange then you were before
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • ITunes freezes after upgrading, and connecting ipod.

    itunes freezes and hangs after connecting ipod touch. I have reinstalled itunes and got it to work ONCE! Please help! I have tried EVERYTHING on the apple website and NOTHING works.

    Hi JZN1994,
    Welcome to the Apple Support Communities! I understand that after updating your computer to 10.9.3 iTunes stops responding when an iPhone is connected to it. There may be few different steps you will need to go through to get this resolved. I suggest working through the steps in the attached article.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Thanks for reaching out, 
    -Joe

  • I have an ipad 2 and when connected to my wifi at home it will not download and play you tube videos quickly.  Do I need to upgrade my connenction speed?  What is the optimal speed?

    I have an ipad2.  When connected to my wifi at home it will not download you tube videos for easy viewing.  Do I need to upgrade my connection speed?  Would 3 Mbps be enought or do I need to go to 6 Mbps.  I mainly use my ipad to view emails, browse the internet and watch you tube videos.
    thanks - Michelle

    Welcome to Apple Support Communities.
    There are a number of factors in the 'speed' equation. Any or all of them can affect the 'observed' speed of your connection.
    1. Are you in a neighborhood full of WiFi routers (and thus, lots of WiFi interference)? I can 'see' at least 22 other WiFi routers from my living room!
    2. What is the maximum connect speed and band and bandwidth available from your wireless router. Is it 802.11n or the older 802.11a/b/g? 300Mbits or 150Mbits? 2.4Ghz or 5Ghz or both? Does your router measure (QoS) Quality of Service and can it change 'channels' automatically?
    3. What is the observed strength of your wireless connection? Are you getting at least 80% signal when connected? Are there other people in your family also using significant bandwidth at the same time (Netflix, streaming video, streaming audio, game systems)
    4. What is the "advertised" speed of your current ISP connection?
    5. What is the measured throughput of your current setup.  Go to speedtest.net or use the free speedtest.net app available in the App Store.  Try several times, from different locations in your home, and at different times of day and night.
    I have AT&T DSL advertised at 3Mbit/sec down and 512Kbit/sec up. My Speedtest.net measured throughput is about 2.4 Mbit/sec downstream and upstream is about 0.4Mbit/sec. I'm using a Motorola Netopia 2210-2 DSL modem. I have no problem viewing YouTube videos and other mobile video content on the iPad 2.  I'm connected wirelessly to a D-Link DIR-655 Gigabit router rated at 150Mbps at 2.4Ghz (only) with 802.11 b/g/n enabled. The interior of my home is within a range of 30-50 feet from the router and no more than 1 wall.  It is a single level concrete slab foundation of about 1500 sq. ft. with cathedral ceilings. I have successfully streamed ESPN3.com on my MacBook at the same time my son was streaming another ESPN3.com game on his MacBook Pro. I've streamed YouTube videos while my son was watching a NetFlix movie on his Wii game system. He's also successfully used Skype for extended 'teleconferences.' None of my devices are connected to HDMI on a large screen TV. 95% of the time, I can do iChat video without any signal breakup to my son (who is at a college with a Gigabit (1000Mbit) wired connection!). 5% of the time the connection drops. We haven't tried FaceTime (designed for mobile connections to be much less bandwidth-intensive, from what I understand) simply because we both have iChat on our computers.
    So for me, a 3Mbit DSL connection is absolutely adequate, given all the other parameters mentioned. As the car manufacturers say, "Your mileage may vary."
    Message was edited by: kostby

  • Slower speeds after 21cn "upgrade"

    last saturday my internet went out (flashing orange light) and after 3 days they traced the fault to the fact that they were actually upgrading our exchange MRLOW lower peover to 21cn and i was told that when it all came back on i would be on 21cn broadband and my speeds would be alot faster than i was getting now so i was happy to wait. after 5days it came back on but my speeds are actually worse than before the upgrade. before i was synced at 2mb. could i get switched to the new and improved 21cn speeds please?
    i was also told that after 3days of no broadband you can get that months broadband cost refunded as compensation, can i get that actioned too please?
     Download speedachieved during the test was - 0.11 Mbps
     For your connection, the acceptable range of speeds is 0.1 Mbps-1 Mbps.
     Additional Information:
     Your DSL Connection Rate :1.15 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM)
     IP Profile for your line is - 1 Mbps
    Line state:
    Connectedppp0_0
    Connection time:
    3 days, 23:43:01
    Downstream:
    1.125 Mbps
    Upstream:
    288 Kbps
    Solved!
    Go to Solution.

    you can see from the checker results the adsl2 increase is minimal if at all.  what's worse is if you had stability problems with adslmax then 21Cn will not help and may even make matters worse as it is far more aggressive on any line noise
    looks like the fixed 2mb connection may still be best for you
    as you appear to have dropped to a fixed 1mb connection I have asked mods to help and they will post a contact us link on reading this
    After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Fed up with speed and connection issues since exch...

    Last Monday BT done some upgrade work at our local exchange.  From that point onwards we have had speed and connection issues.
    I use a Belkin G Router rather that the Homehub some that we can run a printer through it and that is plugged in to telephone socket via an extension.  But before we blame any of that we have gone back to the Homehub2 so we could see the difference and there is very little.
    We live in the countrside so broadband speeds are not great in any case.  About 1.8 mg I guess but we have always had no problems.  It was good enough for us and we could watch Iplayer.
    I was getting fed up with drop outs and speed and yestereday an Openreach guy came out tested everything could not find any problems apart from speed.  He made some calls and was told our band width had been capped.  He had that removed and yesterday evening speed was a bit better.
    Today just as bad again.
    Details from router:
    Date/Time          January 25 2012 , 21 : 14 : 25       
    Version Info      
    Runtime Code version   F5D7633-4Av1_UK_1.00.009
    Boot Code Version          1.0.37-5.15
    Hardware Version           V1.0J3
    ADSL Modem Code Version        A2pB015c6
    ADSL     
    Type     
    Status   No Defect
                    Downstream      Upstream
    Data rate             287         440
    Noise margin     32.3        18.6
    Output power   14.8        12.7
    Attenuation       58.5      28.9
    Figures from speedtester BT
    Download speed: 180  Kps
    acceptable range speeds is 100 - 250 Kps
    DSL  Connection rate 286 Kps (DOWN_STREAM)  440Kps (UP_STREAM)
    Upstream Test
    Upload Speed 346 kps
    Upstream Profile 440Kps
    Any help would be appreciated
    Solved!
    Go to Solution.

    Hi Welcome to the forums
    Your high noise margin  will have a major impact  on your speed 
    If you post the full stats from your router
    For homehub – type 192.168.1.254 into your browser
    Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
    Click on More Details and then post the full results.
    also post the full results from http://speedtester.bt.com/
    Have you tried connecting to the test socket at the rear of the master socket
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
    Then someone here may be able to help and offer more advice.
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Why is connection speed and page rendering so much slower in FF 3.6.13?

    After installation of the 3.6.13 upgrade, website connection and page rendering speed became significantly slower than in all previous versions. I searched the knowledge base and Forum and found this post:
    http://support.mozilla.com/en-US/questions/668695#answer-108852
    After changing settings as described in the post, speed was easily more than doubled.
    I'm wondering if anyone else has experienced the slowdown in connection and rendering speed with 3.6.13. And also why, if the settings worked so well for me, they aren;t standard in FF?

    http://www.nasdaq.com/asp/quotes_news.asp?cpath=20040608\ACQBIZ200406080001BIZWIRE_USPR_____BW6209.htm&symbol=amd&selected=amd&kind=&mode=basics&formtype=&mkttype=&pathname=&page=news

  • Poor connection speed and intermittent drops with WRT160Nv2

    In January 2009 I purchased a Linksys WRT160N v2.  At the time I did not have any wireless devices to connect to it other than a Nintendo Wii which has no problems.  In July I purchased a Dell Laptop with an Intel 5100 AGN wireless card and have since had trouble getting consistent speed on my wireless connection.
    Around the first of November I upgraded the firmware on my router to v2.0.03 and installed the latest Intel 5100 driver available from Dell.
    On November 3rd I participated in a web chat session with Linksys Support and was able to increase my connection speed to 121Mbps.  This was short-lived however. 
    On November 24th I sent an email similar to this post to both Linksys Support and Intel support and have not received a response back from either as of yet.
    On 12/5/2009, after reading similar posts in the support forums, I followed some tips suggested by forum users:
    1) I hard reset the router by holding the reset button in for between 30 and 60 seconds.
    2) I hard power cycled the router by unplugging it for bewteen 30 and 60 seconds.
    3) I selected manual wireless configuration and assigned a unique SSID.
    4) I selected WPA2-Personal security and assigned a 9-character password.
    5) I set Radio Band Frequency to "Standard 20 MHz" and the channel to 11.
    6) Beacon Interval to 50
    7) Frag and RTS Thresholds to 2304.
    8) MTU to 1350.
    9) Power cycled the router and restored a few settings that were lost.
    10) Connected the laptop on wireless.
    The laptop was in the same room as the router, about 10 feet away unobstructed.  There was full signal strength, but the connection speed would fluctuate between 43Mbps and 72Mbps.  There are no other devices besides the laptop connected on the wireless, and only 2 desktops on wired connections.
    Detectable by my laptop are only 5 other WPA2 networks, 3 WEP, and 2 unsecured.  None of them are close enough to have signal strength of more than 3 bars.
    We are giving our son a netbook for Christmas and I hope to have resolved all of these issues before then. 
    What other settings changes can be made to increase my connection speed over 100Mbps and stop the intermittent signal drops??
    Additional Details:
    Laptop:  Dell Inspiron 1545 (A10 BIOS)
    Operating System:  Windows 7 Home Premium x64
    Router:  Linksys by Cisco WRT160Nv2 Firmware Version: v2.0.03
    Wireless Card:  Intel WiFi Link AGN 5100 
    Dell / Intel Driver:  Version 12.4.1.11 (5/14/2009)
    Any help is very much appreciated!
    Thanks.

    Downgrade your routers firmware to the last known working version by going here.  Now give it a try.

  • IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

    My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error.  My iPod is now having a connect to iTune screen.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1602

  • After upgrading to itunes 10.5, and connecting ipad 2, message appears " IPAD cannot be used it requires itunes 10.5 or later. Go to itunes store and download the latest version." I am windows xp user.

    After upgrading to Itunes 10.5 and connecting the IPAD. I get a following message. How do I resolve this issue. There is no other way to download itunes to ipad other than the itunes on your computer or laptop. I am a windows xp user.

    Dear Mr. Sawyer,
                                To my surprise, the version is shown as 10.0.1.22. I will uninstall itunes and try loading the same again. After uninstalling do we need to delete any registry entries for Windows XP.
    Thanks for your response and concern.
    Regards
    Amit Samel

  • Will upgrading ram improve speed in Mac and windows (VMware fusion)?

    I Am using VMware fusion for music production and that program requires a lot of workspace. I have a MacBook Pro 4gb ram and when I turn VMware on it goes to 2 gb ram in Mac and 2 gb ram in windows. My Mac speed is normal when VMware fusion is turned off but when I turn it on my Mac is very slow. Will upgrading ram improve speed in mac and also in windows (windows is also very slow)
    Btw my english isn't very good 

    Adding RAM only makes it possible to run more programs concurrently.  It doesn't speed up the computer nor make games run faster.  What it can do is prevent the system from having to use disk-based VM when it runs out of RAM because you are trying to run too many applications concurrently or using applications that are extremely RAM hungry.  It will improve the performance of applications that run mostly in RAM or when loading programs.
    In your case it will most likely help. You should plan on at least 8 GBs or more, depending upon what your model supports.

Maybe you are looking for

  • Can I use Home Sharing if my Computer is on a different router than my iPhone??

    I am just wondering if my Computer is connected to Router A, and my iPhone on Router B, but they both have the same server, would the Remote App work while using Home Sharing?

  • To open a window & html page at a time on a single button, in JSP.

    Hello! I want to open 1 window as well as i want to open 1 html page on a single button click at a same time, in JSP. on button's "action" event i am opening the html page and button's "onclick" event i am opening the window, but it is not showing th

  • Credit Check while creation of Sales Order for Item Category Purchase Req

    Hi Experts, We are creating Sales Order using an Order Type ABCD for a material 1000. While creating Sales Order, we use Item categories (ZOVD, ZOVB,ZOST,ZOVP and ZOBO). Credit Check settings are there at Order Type ABCD as well as all the Item Categ

  • DVI compatibility between a new mini and this LG monitor

    Hello... Can anyone help me out? I'm new to the whole DVI thing, as this is my first new mac in a few years, I've only used VGA before. I'm going to be getting a refurbished mini, so it will be either early or late 2009, as soon as the right one come

  • Report automation

    Our product automates the deployment of reports using the COM object of Crystal Reports XI.  We have a requirement to update to 2008/2010 so I have been investigating the use of the Visual Studio 2010 SDK and redistributable. I have successfully load