225 - All incoming mms/sms end up in a folder call...

Hello!
I bought a Nokia 225 for my mum, cause it has a big display and ease of use. I don't live in the same country as her, so I can unfortunately not just pop over and help her when things don't work out.
I have bought an extra 8 gb memory card to the phone.
She calls me and says that she cannot receive sms and mms anymore. First she got 3 messages saying that the content was too big (it's mms with attachment with a photo taken with an iphone), and then they stopped coming altogether. At that time she had around 3-4 mms:es already in her inbox. 
After some fiddling she said she found all the "missing" mmses in folder under Messages -> Alt. > Control messages, and the folder was called "block.medd" (block.mess).
I helped her save down all mms attachment to the memory card, and then we emptied the block.medd folder and her inbox. I sent one sms and mms to her as a test, and she received them fine.
I wonder, why did this happen, is her internal memory so small that it can only store 3-4 mms?? Where are those messages in block.medd stored? Can you somehow set the phone to automatically store messages she receives on the memory card so she won't have this problem?
Kind regards
anji

Hello, thanks for your reply!
They did not have any of those models in the store I was at (big elecntronic chain in Sweden). I guess I should have read up more, but my mum's old phone had stopped working, and she needed a new one asap. We choose this model because they had it on a special offer + the screen is so big, and her eye sight isn't the best anymore.
I guess I will look up the Nokie 301 to see if it's possible to still get hold of it, she cannot use this phone, if the internal memory can only hold 3-5 mmses, she got it specifically to be able to receive and look at pics of her grandchild, and it's too complicated for her to have to save down every pic to the memory card and delete all mms:es. Her old phone was not like that, it was a Nokia too, unfortunately I don't know the model by heart.

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