22nd Jump Street is only in Spanish

Question

I was very excited to buy 22nd Jump Street on iTunes tonight, but when I finally got to playing the movie, I learned it was in Spanish. At first I thought it was a joke for the movie and that English would come in, but then I checked the available languages and they only had Spanish (Latin America). I searched on iTunes to see if maybe I picked the wrong version, but there is only one version out there and Spanish is its primary language. I don't know if this has happened to any of you guys out there. It's frustrating and if I don't get a solution, I think Apple should give me my money back. I purchased it using my Apple TV and restarted it too. Then I checked my iTunes account on my computer, and it played only in Spanish on there too.

Answer 1

The language(s) that a film is available in are listed on its description page in the store. If that film's description page said that it was only in Spanish then you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (but purchases are generally considered final unless there is a problem with them) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You can try requesting that the English version be added to your country's store, but unless the rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html