23-d038c all-in-one computer: speakers won't play? or don't exist? help!

I am setting up a HP ENVY 23-d038c. It is an all-in-one Touchscreen with Beats audio. I already have an HP ENVY laptop with Beats audio, and liked it, so I decided to get this new one to fill a need for a computer in the family room. It is "new' but refurbished, via HPP on BestBuy.com.
While the volume control shows it should be making sound, I cannot get it to play sound. When I look at sound devices drivers, it appears to be telling me there are jacks for headphones and external speakers if I want to plug them in. But I was under the impression that all "all in one" computers by definition have integrated speakers - especially one with Beats audio.
It may be that this is just because I am unfamiliar with Windows 8 so am blundering around, but is it possible this computer doesn't have integrated speakers, and/or is there any advice anyone can offer?
Thanks!

Hello csavage7:
Yes your computer does have internal speakers. Go to your computer's web site here. Trouble shooting section Sound and Microphone. Tittle of web page No Sound from Speakers Windows 8. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03515411&tmp_task=solveCategory&cc=ca&dlc=en&lc...
It tells you how to trouble shoot it. I hope it is an easy fix. The directions are not what I am use to because I am old fashion and use Windows 7 and below computers. If you get stuck let us know thank you frrw.

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23-d038c all-in-one computer: speakers won't play? or don't exist? help!

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