-23045 AuthNameErr in Mac Manger for OS9 after upgrading to 10.4

Hello all. We have recently upgraded our G4 based Xserve from 10.3 to 10.4 Server. In the process because of several network changes done over this holiday season I also had to change the IP address of this server from 10.0.16.45 to 10.1.12.230. At that time I also changed the DNS records to point to the new IP Addy.
Since then when a user logs into a OS9 Client machine they are able to login with their password properly however they are give the error code "-23045 Unknown Error" and told that their home directories cannot be mounted. They can then either say yes and go into the machine anyways without their personal settings or say no and go back to the login screen. Now our server has dual Copper NICs and a 1000SX Fiber card as well. For years we used the Fiber card with the IP 10.0.16.45, but with the addition of Link Agg to 10.4 I now have them all in use. The Fiber card kept its original IP address, but I added the new IP (10.1.12.230) to the Link Agg.
All of our DNS records point to the Link Agg (10.1.12.230) currently. I was hoping to do a way with the old IP all together, but when we found this issue I reenabled it.
I have done some net research and in the process have found that most posts say this error has something to do with DNS in a lot of cases. I did change our DNS records when I made the change to the server. I even added PTR records as noted in Apple Mac Manger Mailing list, but still no luck. In our setup I do not use LDAP AFP mount points for home directories. In Workgroup Manager everyones home dir is just /home/teacher which worked fine before. We currently haven't evolved up yet:>
In my testing I have found that if I do change a user over to use an AFP point instead of the vanilla way they do in fact work and login, but its horribly slow! I went into the Share section of Workgroup Manager and checked off /home/teacher to be and LDAP AFP mount point. I then changed a user to have their home dir there then instead of the old way. I could login and everything appear to work. However the wait time on login and logout was longer then usual. We do have the MMLocalPrefs Extension enabled so we do expect some login delay, but it is sooo much worse in this configuration. I tested out general AFP share point directly
through the chooser on nonMM machines, Windows Filesharing, FTP access, and also Server to Server transfers (we also have a newer G5 Xserve I put 10.4 on as well which has the dual Link Agg.) In all of those cases File Transfer was very very fast.
One more weird thing I noted. I thought maybe now that I made changes something could be up with MM itself. I logged in as SysAccess and then launched the Mac Manger Admin piece. I was looking at our Student group who mounts up a directory at login which is where we keep Reading Counts. Now when I was looking at the volumes section it says "MSE on 10.0.16.45" which was the old IP. I removed it from the list and saved. Swapping back to the chooser real quick I mounted MSE manually using the new IP 10.1.12.230. I went back into the MM client and moved MSE back over to the right pane for mount on login. Again it said "MSE on 10.0.16.45" Still the old IP even though I used the new IP to mount it. I tried this test a bunch of different ways trying to force the mount as being on 10.1.12.230 but was never successful. This test sorta tells me that for some reason something in MM is holding on to the old IP. If thats so that makes sense why the error code would be saying the name isn't right.
I read another post on the above mentioned list where someone mentioned that they formatted their clients and this problem went away. Though I don't want to this I kinda wonder if theres some sort of On Client cache of MM info or maybe even a file in my users own personal perfs which is causing this issue. If so what would be the proper way to go about working that issue out.
So above is what all I know. I want to run some new tests Tuesday to try to track this issue down further, but in the mean time I figured it wouldn't hurt to post here so that maybe someone with Experience in old school Mac Management may know the answer or have better suggestions:> Thanks.
-Jesse C. Smillie
Gateway School District
Monroeville, PA
Xserve G4 and an Xserve G5   Mac OS X (10.4.3)  

I called Apple Educational support and more or less they told me that the way I was doing home dirs isn't possible anymore in 10.4. So I changed over to AFP LDAP points and its working now. Still a tad bit slow, but thats a question for another post.h
-Jesse

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    B

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
    exec sh
    in the window and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that takes administrator privileges.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Why is my mac mini slower performance after upgrade to OS X Mavericks.

    Since I updated my standard mac mini mid 2011 ( CPU I5 2.5 GHz , 4 GB 1333 DDR3, AMD Radeon HD 6630 256 MB DDR5 , 500 GB harddrive 5400 ) to OS X Mavericks it starts up slower , operates slower when working on it and shuts down slower then when OS X Lion was installed.
    In short for me it does not perform as it has been advertised , being the better, easier and faster new OS X.
    Is this something that will be resolved or is this it ?

    Here's the result of etrecheck maybe somebody can tell me if there is a problem :
    Hardware Information:
              Mac mini (Mid 2011)
              Mac mini - model: Macmini5,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              AMD Radeon HD 6630M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 1:57:30
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500,11 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 499,25 GB (309 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. MacBook Air SuperDrive
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple, Inc. Keyboard Hub
                        Logitech USB Receiver
                        Apple Inc. Apple Keyboard
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.sophos.kext.sav          (8.0.14)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.sophos.autoupdate.plist
              [loaded] com.sophos.intercheck.plist
              [loaded] com.sophos.notification.plist
    Launch Agents:
              [loaded] com.sophos.uiserver.plist
    User Launch Agents:
              [loaded] com.divx.agent.postinstall.plist
    User Login Items:
              iTunesHelper
    3rd Party Preference Panes:
              Flash Player
              Perian
    Internet Plug-ins::
              FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update
              Default Browser: Version: 537 - SDK 10.9
              Unity Web Player: Version: UnityPlayer version 4.0.1f1
              Silverlight: Version: 5.1.10411.0 - SDK 10.6
              VLC Plugin: Version: 1.0.5
    Bad Fonts:
              None
    Old applications:
              InterCheck:          Version: 8.0.8.1 - SDK 10.5
                        /Library/Sophos Anti-Virus/InterCheck.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Sophos Anti-Virus:          Version: 8.0.20 - SDK 10.5
                        /Applications/Sophos Anti-Virus.app
              SophosAntiVirus:          Version: 8.0.8.1 - SDK 10.5
                        /Library/Sophos Anti-Virus/SophosAntiVirus.app
              SophosAutoUpdate:          Version: 8.0.15 - SDK 10.5
                        /Library/Sophos Anti-Virus/SophosAutoUpdate.app
              SophosUIServer:          Version: 8.0.20 - SDK 10.5
                        /Library/Sophos Anti-Virus/SophosUIServer.app
              Vacation Quest - Australia:          Version: 1.0.0 - SDK 10.0
                        /Applications/Vacation Quest - Australia.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  86%          InterCheck
                   4%          mds
                   3%          WindowServer
                   2%          EtreCheck
                   1%          Mail
    Top Processes by Memory:
              266 MB             Safari
              172 MB             InterCheck
              164 MB             PluginProcess
              127 MB             com.apple.WebKit.Networking
              124 MB             com.apple.WebKit.WebContent
    Virtual Memory Statistics:
              99 MB              Free RAM
              1.62 GB            Active RAM
              1.60 GB            Inactive RAM
              693 MB             Wired RAM
              244 MB             Page-ins
              0 B                Page-outs

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