2311x Monitor broken when first used! Please help!

I had bought an HP 2311x and when I received it I hooked it up and the screen has alot of different colors, lines, and blurryness. Now after I hooked the monitor up to my pc I checked all the connections and power and everything was working fine. I used my old monitor and hooked it up and everything worked fine. Now here comes the worst part.
After buying this monitor I contacted support for a replacement (The monitor is less than two months old)
and have spent a week trying to get a replcement. I have sent the serial number, product number, Every receipt and shipping tracking info to HP and nothing has been done. All that has happened is HP calls and wants me to buy a new monitor with a 40-50 dollar discount. Now after spending plenty on this monitor that is less than two months old I would expect to get a replacment when it was broken when I got it.
Now HP refuses to do anything. All they do is shift me from department from department and everyone tells me it is under warrenty and that it will be replaced. But when I give them my shipping information they send me to another "Team" and they do the same thing. I am tired of this and all I want is a replacement monitor. Can someone please give me some advice ont what to do or anything that I could do?

This is a peer-to-peer user supported forum for HP products. HP maintains no official presence on this forum. It is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Typically, this kind of claim has to happen within days of receipt of the product and after that it is too late. I don't work for HP but I can see you are very frustrated with your experience. I have requested that your concerns be forwarded to the appropriate persons for review. Please check your HP forum "Private Messages" inbox for possible follow-up.
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