24" 2.4ghz imac freezes constantly after 10.5.8 update

Hi,
I have a 24" al imac that run perfectly for years until I installed the 10.5.8 update. Now my screen dims, displays the power button graphic and says "press the power button to restart..." which I do and then send the report to apple... It's locking up every few minutes. Since the machine was no longer useable, I did a clean install (erasing the whole disk) and installed 10.5.5. And it continued to lock up. Did the 10.5.7 update via firewire target mode, still locking up. Any ideas on how to fix this?
Thanks, Mark

If the AHT (Apple Hardware Test) came back with no errors, that doesn't 100% rule out hardware. Especially if it's intermittent.
Definitely try Safe Boot. If you successfully get booted into safe boot you can try things like clearing your login items which you can do my accessing System Preferences and clicking on Accounts. Once in accounts select Login Items on the right hand side and empty the list by highlighting the items and then clicking on the Minus button at the bottom of the list. Once clear, restart your computer and see if the issue persists.
If it does, your next best bet is to boot to the install disk. Your computer would have come with two disks. One will say MAC OS X Install DVD and the other will say Applications or Bundled Software. You want to boot to the MAC OS X Install DVD. Once you select english as the main language wait a few seconds for the menu bar to appear along the top of the screen. Select Utilities and then Disk Utility. Disk Utility will now open and once it gathers your disk information select the first indented volume on the left side. Then click the first aid button on the right hand side of the window and then click on Repair Disk at the bottom of the window. Be sure to select Repair Disk and not Repair Disk Permissions although you won't damage anything if you select that option, you'll just waste 5 to 7 minutes. If it is an operating system issue, which is doubtful, it will attempt to repair the disk. If successful it will tell you. If no repairs to the volume are necessary it will tell you that the volume appears to be normal. If repairs fail, then you need to reinstall the operating system.
Most of the time a Kernel Panic indicates a hardware failure so keep that in mind. If all else fails, book yourself a Genius Bar appointment at an Apple Store, which is free, and they will diagnose the problem. Considering the severity of the issue, they will probably keep it for a day or two.
Hope things work out for you.

Similar Messages

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    Hi,
    I have a 24" al imac that run perfectly for years until I installed the 10.5.8 update. Now my screen dims, displays the power button graphic and says "press the power button to restart..." which I do and then send the report to apple... It's locking up every few minutes. Since the machine was no longer useable, I did a clean install (erasing the whole disk) and installed 10.5.5. And it continued to lock up. Did the 10.5.7 update via firewire target mode, still locking up. Any ideas on how to fix this?
    Thanks, Mark

    If the AHT (Apple Hardware Test) came back with no errors, that doesn't 100% rule out hardware. Especially if it's intermittent.
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    Message was edited by: Bobbert87

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    Message was edited by: Bobbert87
    Message was edited by: Bobbert87

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