24/7 chat always closed

Over the last week I've repeatedly tried to get in contact with Adobe. Every time I try and ask a question on the 24/7 chat it says it's closed?
I've also tried phone support numerous times and waited 20+ minutes and I'm yet to get through to anyone.
I need to contact someone as I'm getting charged on my credit card on something I haven't purchased. I'd rather sort it out with Adobe than cancel the credit card.
Is there an email available?

That's great, thanks John! I'm not sure how you got to that link. When I go through the menus starting from Learn & Support I end up at this screen which says chat is currently closed, maybe it's because region is Australia?

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