2600 classic not keep settings when turned off and...

I bought my 12 yr old daughter a Nokia 2600 classic as her first phone, and it won't keep her display or theme settings. When she turns phone off and back on the settings are back to originial (default)?
Is this becaiuse we are not unsing it right.
Do I take it back under warranty?

have you tried to create a profile then activate it this was a common fault with the nokia 6500 due to loose back cover and storing items on memo  card but thisphone does not take a memo card
try taking out the battery for 5 mins then a factory reset,the code is 12345 then create and activate a profile.
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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