27" 2011 iMac & reported 1Tb HD problems
Does anyone know if Apple have stopped incorporating the potentially faulty 1Tb HDs in 27" 2011 iMacs - or are they still incorporating them and relying on a replacement programme for those that actually crash?
My concern is that if I were to order a new BTO 27" 2011 iMac with a 1Tb HD on line today, might I be at risk of the reported problem; or is it now a historical problem that has been remedied at source in current iMac production?
I realise that Applecare would cover it, but I hate the thought of investing in an expensive iMac with an inherent risk and all the disruption and logistics returning it to Apple for repair would entail as well as that "sullied" feeling you get when equipment has to undergo repair when virtually new .
I can tell you, that after picking up my 27" iMac a couple of weeks ago - I went to the official Apple site on the 1TB problems.. where it asked me to enter my serial number. After doing so - the page came up saying that my iMac was OK and didn't need to be looked at. I am assuming that the problem was corrected, and iMacs assembled after the correction (like mine) are fine. Have had zero problems with the drive.
Similar Messages
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Sudden restarts while using bootable USB installer (mid-2011 iMac) - evidence of hardware problem?
Greetings:
For a couple of years I've been suffering from an issue reported in many threads: seemingly random shutdowns and restarts of my mid-2011 iMac. These can happen several times a day, or there can be a gap of weeks between occurences. I've searched the web and discussions.apple.com endlessly, and tried every conceivable solution. I've observed no consistent pre-restart pattern in Console. I've tried removing all unnecessary extensions and start-up programs. Fixed permissions, repaired HDD, many of the diagnostic procedures described by LINC (superuser on this forum). I would sometimes get temporary relief from periodic restart loops, by unplugging the computer and resetting PRAM, but this would not last long. I couldn't discern whether it is a software/conflict issue, or a hardware issue. Have run AHT in extended looping mode, several times, and found nothing wrong. Which caused me to keep thinking it must be a software issue. The last thing I've tried is a clean install of Yosemite, with full HDD erase, from bootable USB.
I did this successfully, restored files from Time Machine...but then a few hours later, a series of sudden restarts began, with 4 or 5 within a couple of hours. I decided to shutdown and restart using the bootable USB installer again, and run Disk Utility from it to check the HDD for errors.
But then, while booted up from the USB (and after running Disk Utility with a normal result): the computer suddenly turned off and restarted! And then it rebooted again into installer mode (i.e. running off the bootable USB), and I ran Disk Utility again and ...it happened again!
So what does this tell me? I am asking all of you for confirmation please. I am thinking this is a strong indication that whatever the issue is causing the restarts, it is hardware based, as the system was running off the bootable USB at the time, NOT using installed operating system or software. AND this reminded me of one other instance where the system had rebooted randomly, while I was in SAFE mode.
Would you agree that this is likely now pointing to a hardware issue? Is power supply the likely culprit? Or?? (and recalling that repeated AHT have showed nothing...). Is it worth trying to fix (out of warranty)?
thanks for any insights,
WarrenThese instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there. -
2011 iMac 27 graphics card problem?
After updating to Mavericks I have had some sporatic, multicolored, blocks appearing and flashing on my display.
Does anyone have any idea what could be causing it?
<Edited by Host>Same problem here, mid 2011 27", Radeon 6770, Mavericks, etc.
The problem may be getting worse slowly and mainly appears on medium gray regions windows which have been static for a while, and is particulary strong on the external Dell monitor - typically toward the right sides of the screens. If you move the window, it stops for a while. Checked internal temps, screen saver mode, nearby cellular signal & RF sources (iPad, iPhone), second monitor connected or not.
The pattern of blinking seems to repeat: a period flickering followed by shorter period of very fast flickering, which reminds me of the sound of an audio noise problem I had when a cell phone was near my Mac. So far, the noise problem does not appear when the iPhone (T-Mobile) and iPad (Verizon) are off. The problem appears if I turn on the iPhone, however it does not go away when I turn off the phone, unless I also move or update the afflicted window (iPhoto's gray background is a good example). Only one day of experimentation with this, so it is probably premature to conclude that RF interference is a factor.
This has been going on long enough that I can't associate it with any system changes, however I've had the phone and pod for a while and I don't think it appeared when they did. If it is indeed RF related, then that leaves three possibilites: (1) I changed something, such as an OS level, and didn't associate the problem with it, (2) the RF interference is increasing or, (3) the iMac is becoming increasingly sensitive to the RF interference.
Anybody able to validate this? I'd hate to crack open my iMac and put in a new GPU only to find it wasn't the root cause! -
Hi, first time posting on the forum. I own a 2011 IMAC i5 with 12gb of ram 27 inch. Over the last five days the computer has been crashing and running very erratically. When the computer has crashed the entire computer has become unresponsive and frozen, requiring a reboot or two. At other times the computer has slowed way down and the dreaded spinning beachball has appeared and the computer takes its sweet time trying to process something. Iphoto has also crashed independently when the beahball will not disappear. THE entire system is running way below its usual stellar quad performance. I have run a ram test and everything has come back clean, I have fixed any broken permissions, and deleted any newly added software (starcraft2). There is over 250Gb of hard drive free and the activity monitor shows no unusual processes. The computer automatically updated it self recently to 10.8.1 has this caused a conflict with some software? Or is there a deeper problem?
Below are the console reports. There are also reports for unversalaccessd , mdworker, Isregister, loginwindow, iphoto, DMproxy which can be supplied.
Thanks for any help.
Richardx
Interval Since Last Panic Report: 337136 sec
Panics Since Last Report: 1
Anonymous UUID:
Sun Aug 12 20:59:17 2012
panic(cpu 3 caller 0xffffff80118b7b95): Kernel trap at 0xffffff801183fbea, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000bddec000, CR4: 0x0000000000000660
RAX: 0xffffff8011e8eb04, RBX: 0x0000000000000000, RCX: 0xffffff8011e8eb00, RDX: 0x0000000000000000
RSP: 0xffffff817272bd90, RBP: 0xffffff817272bdc0, RSI: 0x00000000533ce620, RDI: 0xffffff802e075618
R8: 0x000000000002a1d7, R9: 0x0000000000000000, R10: 0xffffff8163066000, R11: 0x0000000000000201
R12: 0xffffff802e075618, R13: 0xffffff802e075620, R14: 0xffffff8048c3af58, R15: 0x0000000000000001
RFL: 0x0000000000010082, RIP: 0xffffff801183fbea, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff817272ba30 : 0xffffff801181d5f6
0xffffff817272baa0 : 0xffffff80118b7b95
0xffffff817272bc70 : 0xffffff80118ce4ad
0xffffff817272bc90 : 0xffffff801183fbea
0xffffff817272bdc0 : 0xffffff801181a32a
0xffffff817272be50 : 0xffffff801184f990
0xffffff817272be80 : 0xffffff8011820abd
0xffffff817272beb0 : 0xffffff8011810448
0xffffff817272bf00 : 0xffffff80118195fb
0xffffff817272bf70 : 0xffffff80118a5ad6
0xffffff817272bfb0 : 0xffffff80118ced13
BSD process name corresponding to current thread: ScreenSaverEngin
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000011600000
Kernel text base: 0xffffff8011800000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 213783527015426
last loaded kext at 26227504573982: com.apple.driver.AppleUSBCDC 4.1.21 (addr 0xffffff7f93a52000, size 16384)
last unloaded kext at 26341760265155: com.apple.driver.AppleUSBCDC 4.1.21 (addr 0xffffff7f93a52000, size 12288)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.1.6
org.virtualbox.kext.VBoxNetFlt 4.1.6
org.virtualbox.kext.VBoxUSB 4.1.6
org.virtualbox.kext.VBoxDrv 4.1.6
com.Cycling74.driver.Soundflower 1.5.1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0900, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IEEE-1284 Controller, 0x067b (Prolific Technology, Inc.), 0x2305, 0xfd140000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Update Soundflower to the most recent version. You have an unsupported edition. http://code.google.com/p/soundflower/downloads/detail?name=Soundflower-1.6.6b.dm g&can=2&q=
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Brightness/Flickering problem with left hand side of 2011 iMac display
Hi,
My 2011 iMac has recently developed a fault with the left hand side of the display flickering and being very dark. I've googled this and found that many other people seem to have this issue. As per other forum posts, if I apply a little pressure to the bottom left of the screen then this temporarily resolves itself, but this is obviously not a permanent solution.
I'm not happy as my £1500 iMac is only 18 months old, and I've been told from an authorised apple repair centre, that it's going to cost £600 to fix.
I've spent the best part of an hour trying to call apple to speak to a human being, but the automated voice menu wants to charge me £35 before even putting me through. Does anyone have a phone number which would allow me to speak to a real person so I can make a complaint?
Paul.Sounds like it will be an international call (and sounds like you have all the local numbers), but you might try calling Cupertino and then ask for customer support
408-996-1010
Unless there were some repair program for this issue, if it's out of warranty, I doubt you'll get very far with it. -
My 2011 IMac will not boot up past the White apple logo screen with the whirly circle
My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
2011 imac thunderbolt ports dead
My first time on here - desperate for a solution having taken my machine to Apple Store 3 times, had on-site maintenance from a specialist Apple authorised repairer, all through AppleCare. So far it hasn't cost me anything (and must have cost Apple a fortune), however the issue has not been solved.
I have a mid 2011 imac 3.4 Ghz i7, top of the range with SSD and HD, full RAM. I bought it because I needed FW800 and thunderbolt, it was the only machine apart from the mac mini offering that combination at the time. All worked fine for 2.5 years until one day about 2 months ago I started up the machine and nothing was detected at the thunderbolt port.
System info displayed "no device connected" at either thunderbolt port, despite there being a WD velicraptor drive, a La Cie FW drive (with TB-FW adaptor) and a Sonnet PCexpress card 34 attached. I did an SMC reset (several times) and a PRAM reset (also 5-6 times), no joy.
Took the imac to Apple Store in Geneva where they diagnosed a faulty motherboard. Repaired in 2 days, came back home, plugged everything in and started up, all was fine for about 20 minutes, then thunderbolt devices disappeared again. Same "no device connected" info.
Back to the Apple Store, they started up the machine and said the TB ports were working fine, it must be my peripherals. They wouldn't keep the machine whilst I went back to get my peripherals (I live 2 hours from Geneva) so I had to return 3 days later with the imac and all my cables, devices, hard drives etc. They plugged them all in one by one and, hey presto, everything showed up. Changing devices, ports and cables around (all Apple TB or TB-FW cables) resulted in the same conclusion = no thunderbolt problem, there must be some problem with my installation at my place.
Naturally back at home I got the "no device connected" story. After a long and fruitless phone call to Apple support in France I managed to persuade them to give me on-site maintenance - a guy came from a specialist repairer and noted the problem with my installation - no thunderbolt ports working, "no device connected". He took the machine back to his facility in Geneva and had it on test for 10 days, then came back to me with "no fault found".
So - to sum up - I have a thunderbolt enabled imac whose thunderbolt ports work everywhere except where I need them to work, no-one can come up with a solution, calls to Apple are met with a rather disdainful "what you are reporting is physically impossible", the specialist repairer has given up and I am at the point of throwing this piece of junk out of the window.
Before I do, is there anyone out there who can suggest what might be happening and why. To deepen the mystery, I have a 2011 Macbook Pro with thunderbolt, plugged into the same electricity supply, and when I plug all the same peripherals into the thunderbolt port of that machine, they all show up. Therefore there is apparently no issue with any cable or any thunderbolt enabled external device, except when I try to attach them to my imac.
I'm an experienced mac user with several machines and I have never seen anything like this before, nor (it seems) have Apple themselves. Other users have reported problems with the thunderbolt interface on the imac, but not this exact issue. Apple support won't let me talk to an engineer, so I appear to have exhausted all avenues of support, other than writing directly to Tim Cook and asking for my money back! I would be very grateful for any advice.It could be the Thunderbolt cables.
Do you have other known working Thunderbolt cables you can try?
Make sure the cable ends are making a strong, tight connection at the connection ends of your Thunderbolt device connections.
Also, your connections on the connected Thunderbolt device might be faulty instead of the ones on your Mac.
Try each Thunderbolt device individually.
A few years back 8 had two WD MyBook drives with both FireWire 400 and 800 connections and on one drive, the FW800 connections were flaky and didn't always keep a connection and the other WD MyBook drive had faulty FW400 connections that would work on and off.
The MyBook enclosures were crap once I realized this , I had the actual drives removed out of those enclosures by my local Mac reseller/repair center transfer these actual WD drives into two OWC FW800 drive enclosures and these, now, still work fine with my newer iMac.
So, it could be either cable issues or peripheral issues, you need to test to find what cable and/or connected periphereal device is causing all of your ills.
It may NOT be your Mac that is the issue with your Thunderbolt connection.
Good Luck! -
Safari crashing non-stop on my 2011 iMac. See crash log. A little help?
Never had crash problems with my 2011 iMac (w/Mavericks) before this week. All of a sudden, Safari 7.0.1 crashes every 10 minutes, sometimes Firefox, occcasionally Finder. Also, never had problems with YouTube videos, but now I keep getting 'Can't Find Plug-In' pop-ups. Outside of Flash I have no Third Party apps, plug-ins, or extensions installed. Trashing preferences, emptying caches, NVRAM, clean install, nothing fixes it. Conitnues to happen when I added a 2nd user, so it's system wide. Apple Customer Care was baffled after 4 long phone calls. Here's the latest CRASH LOG if anyone wants to take a stab at it and come up with a solution. Thanks!
Process: com.apple.WebKit.WebContent [2377]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.73.11)
Build Info: WebKit2-7537073011000000~21
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1043]
User ID: 501
Date/Time: 2014-01-24 22:52:15.367 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 9EF73083-668E-05FC-0FA6-5126E75073D3
Sleep/Wake UUID: 7EE6ECD4-93F3-4F17-94C7-B68DF01DD33A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000006
VM Regions Near 0x6:
-->
__TEXT 000000010e9c5000-000000010e9c6000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00002a848103018d 0 + 46748588507533
1 com.apple.JavaScriptCore 0x00007fff932033c3 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
2 com.apple.JavaScriptCore 0x00007fff93203165 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
3 com.apple.WebCore 0x00007fff962aa1ca WebCore::JSMainThreadExecState::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 154
4 com.apple.WebCore 0x00007fff962a6f1c WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 892
5 com.apple.WebCore 0x00007fff962a6ac9 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul, ***::CrashOnOverflow>&) + 633
6 com.apple.WebCore 0x00007fff960e8717 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 359
7 com.apple.WebCore 0x00007fff960e8927 WebCore::EventContext::handleLocalEvents(WebCore::Event*) const + 87
8 com.apple.WebCore 0x00007fff960e8266 WebCore::EventDispatcher::dispatch() + 774
9 com.apple.WebCore 0x00007fff960e7f5c WebCore::EventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*) const + 12
10 com.apple.WebCore 0x00007fff960e72dc WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, ***::PassRefPtr<WebCore::EventDispatchMediator>) + 140
11 com.apple.WebCore 0x00007fff960e714a WebCore::Node::dispatchEvent(***::PassRefPtr<WebCore::Event>) + 154
12 com.apple.WebCore 0x00007fff96138be7 WebCore::Document::finishedParsing() + 215
13 com.apple.WebCore 0x00007fff960ec3b8 WebCore::HTMLDocumentParser::prepareToStopParsing() + 168
14 com.apple.WebCore 0x00007fff9631d8e7 WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) + 87
15 com.apple.WebCore 0x00007fff961dfa56 WebCore::CachedResource::checkNotify() + 166
16 com.apple.WebCore 0x00007fff961df7b5 WebCore::SubresourceLoader::didFinishLoading(double) + 133
17 com.apple.WebKit2 0x00007fff8fc6e5e5 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(CoreIPC::Connecti on*, CoreIPC::MessageDecoder&) + 541
18 com.apple.WebKit2 0x00007fff8fc6de24 WebKit::NetworkProcessConnection::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 138
19 com.apple.WebKit2 0x00007fff8fc49ba9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
20 com.apple.WebKit2 0x00007fff8fc49ad2 CoreIPC::Connection::dispatchOneMessage() + 106
21 com.apple.WebCore 0x00007fff960b00ce WebCore::RunLoop::performWork() + 270
22 com.apple.WebCore 0x00007fff960affa2 WebCore::RunLoop::performWork(void*) + 34
23 com.apple.CoreFoundation 0x00007fff900788f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
24 com.apple.CoreFoundation 0x00007fff9006a062 __CFRunLoopDoSources0 + 242
25 com.apple.CoreFoundation 0x00007fff900697ef __CFRunLoopRun + 831
26 com.apple.CoreFoundation 0x00007fff90069275 CFRunLoopRunSpecific + 309
27 com.apple.HIToolbox 0x00007fff94fd5f0d RunCurrentEventLoopInMode + 226
28 com.apple.HIToolbox 0x00007fff94fd5cb7 ReceiveNextEventCommon + 479
29 com.apple.HIToolbox 0x00007fff94fd5abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
30 com.apple.AppKit 0x00007fff9263928e _DPSNextEvent + 1434
31 com.apple.AppKit 0x00007fff926388db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
32 com.apple.AppKit 0x00007fff9262c9cc -[NSApplication run] + 553
33 com.apple.AppKit 0x00007fff92617803 NSApplicationMain + 940
34 com.apple.XPCService 0x00007fff9260fc0f _xpc_main + 385
35 libxpc.dylib 0x00007fff95ffeb2e xpc_main + 399
36 com.apple.WebKit.WebContent 0x000000010e9c5ba0 0x10e9c5000 + 2976
37 libdyld.dylib 0x00007fff941455fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff901f4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb6df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb70fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff901f5662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ce2243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ce22152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff901f4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb6df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb70fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff901f4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb6df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb70fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff901f0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff901efd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9006a315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90069939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90069275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff927d91ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff901f4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb6df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb70fb9 start_wqthread + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff901f0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff901efd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9006a315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90069939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90069275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff9011e9d1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff9615cab4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff931930af ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff901f0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff901efd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9006a315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90069939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90069275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8c28c907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8c28c70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff901f4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb6ec3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff9319e266 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff9319dd85 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x00007fff931930af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff901f4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb6ec3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff9319e887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff9319e718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff931930af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff901f4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb6ec3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff9319e887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff9319e718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff931930af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff901f4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb6ec3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff9319e887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff9319e718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff931930af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 13:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff901f4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb6ec77 _pthread_cond_wait + 787
2 com.apple.CoreVideo 0x00007fff949de464 CVDisplayLink::waitUntil(unsigned long long) + 244
3 com.apple.CoreVideo 0x00007fff949dd998 CVDisplayLink::runIOThread() + 496
4 com.apple.CoreVideo 0x00007fff949dd78f startIOThread(void*) + 147
5 libsystem_pthread.dylib 0x00007fff8eb6c899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb6c72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb70fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000006 rbx: 0x0000000026000000 rcx: 0xffff0000ffffffff rdx: 0x00007fff51238aa0
rdi: 0x0000000111eb5000 rsi: 0x0000000111ed1120 rbp: 0x00007fff51238b40 rsp: 0x00007fff51238aa0
r8: 0xffffffffffffff49 r9: 0x000000011313f5d8 r10: 0x0000000048c30a7a r11: 0x0000000000000006
r12: 0x0000000000000200 r13: 0x0000000112ca0b18 r14: 0xffff000000000000 r15: 0xffff000000000002
rip: 0x00002a848103018d rfl: 0x0000000000010246 cr2: 0x0000000000000006
Logical CPU: 2
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x10e9c5000 - 0x10e9c5ff4 com.apple.WebKit.WebContent (9537 - 9537.73.11) <4CB75512-1948-3BBA-8D68-D5ED0A684239> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x10e9ca000 - 0x10e9cafff WebProcessShim.dylib (7537.73.11) <AFD4C12E-D938-3355-B0C6-F122C4147EFF> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x123480000000 - 0x123480294ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <3133F944-09A8-3B30-B8B0-1C68FC2119F2> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x7fff6c800000 - 0x7fff6c833817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff89a8e000 - 0x7fff89a8fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89a90000 - 0x7fff89c1dff7 GLEngine (9.0.83) <26CCE609-D645-3945-A678-517ED5B65785> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff89c1e000 - 0x7fff89c26ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff89c47000 - 0x7fff89d09ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8a22f000 - 0x7fff8a240ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8a340000 - 0x7fff8a353ff7 com.apple.AppContainer (3.0 - 1) <A90C058D-46E8-3BAB-AF17-AF9C7C273069> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8a354000 - 0x7fff8a85aff3 com.apple.Safari.framework (9537 - 9537.73.11) <D3F772B3-4AD9-32F1-A0CB-CF307FF1B283> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8a861000 - 0x7fff8a8bfff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8a8e7000 - 0x7fff8a911ff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff8a912000 - 0x7fff8a921ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8a922000 - 0x7fff8a926ff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff8a927000 - 0x7fff8a99affb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8a99b000 - 0x7fff8a9a5ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8a9a6000 - 0x7fff8a9a8ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8a9ef000 - 0x7fff8acbdff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8acbe000 - 0x7fff8acc3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8acc4000 - 0x7fff8accbfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8b590000 - 0x7fff8b700ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8b7cf000 - 0x7fff8bbb0ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8bc2b000 - 0x7fff8bc2bfff com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8bc59000 - 0x7fff8bc5aff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8bc90000 - 0x7fff8bc97ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff8bc98000 - 0x7fff8bca6fff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8bca7000 - 0x7fff8bcd3fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8c00b000 - 0x7fff8c021fff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8c027000 - 0x7fff8c04fffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
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0x7fff907a7000 - 0x7fff907beffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff907bf000 - 0x7fff907d7ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff907d8000 - 0x7fff90809fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff908a1000 - 0x7fff908a2fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff908a3000 - 0x7fff908afff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff908b0000 - 0x7fff9099efff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff9099f000 - 0x7fff909a4fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff909a5000 - 0x7fff909beff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff909bf000 - 0x7fff909c1fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff909f0000 - 0x7fff909f8fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff909f9000 - 0x7fff909feff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff909ff000 - 0x7fff90a1aff7 libsystem_malloc.dylib (23.1.10) <FFE5C472-B23A-318A-85BF-77CDE61900D1> /usr/lib/system/libsystem_malloc.dylib
0x7fff90a1b000 - 0x7fff90a1cfff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff90a3b000 - 0x7fff90aa8fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff90af4000 - 0x7fff90af8ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff90af9000 - 0x7fff90b2aff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff90ec4000 - 0x7fff90ef4fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff90ef5000 - 0x7fff90f37ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff90f38000 - 0x7fff90f48ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff90ff3000 - 0x7fff91031ff7 libGLImage.dylib (9.0.83) <C080If you did a clean install, it must be hardware or a bug, no ?.
Memory can cause crashes kernel panics, and it's fairly quick & easy to remove for testing. -
2011 iMac CPU,GPU,Ram upgrade Plans
Hello all:
The following is to assist those who wish or plan to upgrade:
I'll be upgrading my iMac's CPU, Graphics Card & RAM this coming week.
current system:
2011 iMac 2.7ghz (27")
Radeon HD 6770M (512mb)
16gb RAM
240gb SSD (system)
1tb hdd (data)
upgrading to:
Core i7-2700k (3.5ghz)
Radeon HD 6970M (2gb)
32gb RAM
I ordered the graphics card from www.dvwarehouse.com, so should have necessary firmware:
1 x Video Card AMD Radeon HD 6970M 2GB for iMac 27" Mid 2011 661-5969.
CPU & RAM upgrade: I'm fairly certain this should go smoothly and work fine afterward, that is if I take the precaution and time needed during the process.
I will report back later in the week on my results, I'll post my before & after system info screenshot also. Wish me luck
KennyThe culture is changing with the ability to upgrade the newer machines. I've noticed a lot of people on this forum more closed to the idea of upgrading, most are unaware it can even be done, which is sad in my opinion. Maybe because this is the official support forum. But the other mac sites are like what I'm used to in the past working with pcs:
check out these:
http://forums.macrumors.com/showthread.php?t=1323028
http://www.everymac.com/systems/apple/imac/imac-aluminum-faq/imac-intel-aluminum -processor-upgrade-instructions.html
http://www.hardmac.com/articles/335/page1
the list goes on.
etresoft, we know that mac computers are the best...period. Hardware upgrades are also better for some of the same reasons that make apple computers better; not as customizable -- only certain upgrade paths are possible. Upgrade process more difficult because of mac's intricate design. But once you do the upgrade right, it just works beautifully. And you extend the life of you machine another two years at less than half the cost of getting a new mac.
Open you mind brother. Apple has done everything right, this is just another part of their strategy and I think it's great. -
Should I update my 2011 iMac from Mac OS X 10.6.6 to 10.6.8? it of course would be a combined update. Will it give me any problems?
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger and later.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. Download and install update(s) if updating:
Use Software Update, or
Download standalone updater(s).
E. To upgrade from an earlier major version:
Purchase the requisite installer package (Snow Leopard for example.)
Boot from the installer DVD.
Choose the install option:
None required for Snow Leopard.
Archive and Install for versions prior to Snow Leopard.
Updates should not be a problem. -
2011 imacs multiple hard drive sensor failures
I work at a call center where we have over 200 2011 imacs. Lately, they have been coming up with the ? on the folder (hard drive issue). The drive cannot be seen in disk utility and when running a diagnostic on it, the error code that comes up mentions the hard drive temperature sensor failure.
So far, in the last 3 weeks, we've had at LEAST 12 machines go down with this. The machines we have are the 500gb drives -- not the 1T with the recall. Is anyone out there having this same issue?
Also -- do you know of some kind of bug/script, etc that might cause this?
Usually, it happens logging onto the Open Directory Domain -- they are able to put a password in, then, the screen flashes white and when it comes back up, has the folder with the question mark on it.
Outside of sending them in for repairs -- any ideas?
Thanks.This topic is interesting because it may indicate a general problem on some Mid 2011 iMacs.
Unfortunately, when the question mark appears at startup, the hard drive is damaged, and more when Apple Hardware Test reports a problem with the hard drive fan sensor. There isn't any other solution different to take the Mac to an Apple Store or reseller to get the hard drive replaced.
I haven't noticed problems with Mid 2011 iMacs hard drives looking here. Maybe one user may come here with a Mid 2011 iMac and report the same problem, but I haven't heard anything about a generalized problem. My advice is that all people with problems with their Mid 2011 iMacs hard drives call Apple, so they can take note of the problem and launch a replacement program, if Apple considers this necessary -
Mid 2011 iMac continuity issues!
I have recently upgraded to OS X Yosemite on my Mid 2011 iMac, but continuity doesn't seem to work on it. Is my iMac to old?
I did install Yosemite in my 27" iMac (Mid 2011) last Friday and after 6 hours of use I got display issues. After the iMac comes back from sleep I get pixelated blocks in random areas that stay on background until open a new app window. Two days ago my computer frozen and got pixelated blocks all over the screen. After restart got the graphics problem box and asked me to report it which I did. I restored Mavericks from my time machine and everything was working fine again. Then yesterday afternoon did a Yosemite clean install in my iMac and this morning got the same display issues and computer completely frozen. I restored Mavericks AGAIN and everything is working fine so far!!! I'm gonna stay with Mavericks until Apple release a fix for my issue.
-
Mini DisplayPort to HDMI transmits no audio on 2011 iMac with Lion 10.7.2
Hello everyone. I'm new here.
I have a 2011 iMac which was shipped with Lion and I updated to 10.7.2. I am trying to connect my iMac to my televison to play my movies, etc by using the HDMI connection. No VGA connection on this TV, which is what I used to use before upgrading computer and TV. I ordered a MDP to HDMI adapter from ebay which says it supports audio. The seller is reputable and I do not see any issues from their other customers.
I have the MDP to HDMI adapter connected to an HDMI cable connected directly to my 46" Panasonic LCD. The video transfers perfectly, but audio continues to be played from computer's internal speakers. I've read through as many posts as I can find. I see many which tell you to select HDMI in System Preferences>Audio. There is no option for HDMI here. I only see "Internal Speakers" as the output option.
I called AppleCare and even spoke with a Senior Advisor. They say I need to buy one of the two adapters they recommend in their support article. (I get the impression that they just wanted me off the phone.) Those are overpriced and I think this adapter should work, as I see other customers of this same product are satisfied.
I've tried resetting PRAM and also SMC. I've taken a look at the audio settings on my televison, all to no avail. I don't understand why HDMI would not be shown in Audio under System Preferences. Any ideas? Thanks for your help!Same problem.
All my equipment is directly from Apple, except two items bought December 2011, namely a 24" Sony Internet TV and a high end HDMI cable bought from Sony.
My Macbook Pro 15" with its 10.7.2 Lion and Intel Core 2 Duo let's me plug in a Moshi DP HDMI adapter via the HDMI cable to the Sony Internet TV.
By selecting the source on the Sony TV, I can get the display working. My Macbook refused to see the Sony TV until I switched to Mirror Display, but now I can switch between the two display modes fine with no problems.
But the audio does not work.
Really rather annoying, considering that there have been problems with this feature in several OS X generations now - after apparently working fine once upon a time.
Dear Apples, kindly could you tell me when you will re-introduce audio support through DP HDMI connectors?
Peter
(London, England) -
I have a 27in mid 2011 iMac and a 2006 mac mini
i have a 27in mid 2011 iMac and i have been given a 2006 mac mini i have no screen to see whats going on on the mini and there is no os onboard how do i get OS X on to the mini so i can get to use this with a tv with hdmi i have the mini dvi to vga connector and a vga to hdmi lead into a samsung 32in led tv, tv keeps saying not connected???
- You said "Apple dvi to via converter with a via to hdmi cable . What is a "via"? I think you mean VGA.
Just what VGA to HDMI cable to you have? VGA is analogue while HDMI is digital. The Mini DVi out is both analogue and digital (DVI-AD). You would need a converter to convert the analogue VGA to digital.
- Yes, when you boot up you should get a chime if the Mac is functional. The chime The sound indicates that diagnostic tests run immediately at startup have found no hardware or fundamental software problems.[1]
http://en.wikipedia.org/wiki/Macintosh_startup
Thus it appears the Mini also has a hardware problem.
Make an appointment at the Genius Bar of an Apple store. It is free.
Apple Retail Store - Genius Bar -
How do I connect my G5 1.8 PowerMac to a new 2011 iMac?
I'm planning on purchasing a new mid-year 2011 iMac soon, I'd like to connect my Power Mac G5 1.8 to the iMac; to mount to the new iMac's desktop so that I can use the internal drives on the G5 as backups, and for retrieving files I currently have on my G5 1.8. What cable do I need to purchase before hand and thank you!
DaveTransferring files between two computers using FireWire.
Also see:
A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications Screensavers written for the PowerPC System Preference add-ons All Unsanity Haxies Browser and other plug-ins Contextual Menu Items Applications which specifically require the PowerPC G5 Kernel extensions Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In MacsApple Guide to Universal ApplicationsMacInTouch List of Compatible Universal BinariesMacInTouch List of Rosetta Compatible ApplicationsMacUpdate List of Intel-Compatible SoftwareTransferring data with Setup Assistant - Migration Assistant FAQ
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Target Disk Mode.
5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following: >MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- Migration Tips and Tricks:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful; MacBook Air- Migration Tips and Tricks; MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 4/17/2011
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