27 inch Imac Intel won't boot up. Screen ligthts up, then shows a flashing file folder w question mark. What can I do to find the problem?

27 inch iMac Intel won't boot up. Screen lights up, then shows a flashing file folder w question mark. What can I do to find the problem?

Please readd Apple's trouble shooting steps in Flashing question mark appears when you start your Mac

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Cannot get into mac. I get a white screen and flashing file folder with question mark inside. What can I do?

2012/13 MacBook Pro froze up, so I did a hard shut down. Now, when I try to start up, it makes 3 unusual beeps, then I get a white screen. After a couple minutes, a flashing file folder with a question mark appears and remains. What is wrong and what can I do to fix it.

Three beeps usually means a RAM or RAM slots problem. The Question Mark means there is no bootable system found.
A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark or globe appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Computer won't turn on... just shows a flashing file with a question mark

Hi, I hope someone may be able to help me with my laptop. I had downloaded some TV shows off of iTunes and was watching one of them. My computer froze. I forced it to turn off, and tried to restart it. However, it won't turn on! I just get a grey screen with a flashing file that has a question mark in it. It then turns itself off a few minutes later.
I have tried taking out the battery, restarting etc.... Does anyone have any ideas? Any help would be much appreciated. We live in the Caribbean so I can't take it to an Apple store.

Hi. I have the same issue as the guy you previously helped. I listened to your advice about putting the Install DVD in and now all i get on the screen is the apple with the loading circle under it instead of the flashing folder. It's been loading for 2 hours now so i figure it's not going to work. I have the DVD in there too and i don't know how to get it out either.

White screen, showing a flashing file icon with question mark??

Having issues with the above, please help

Flashing ? mark means it can't find the Disk it thinks it's supposed to boot from, or the Disk is muxed badly.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there.

TS1440 Mac on start-up becomes a white screen with a blinking file folder with question mark. Can't log in or get on computer.

Please help, other forum from 2011 didn't help. Can't get info because I can't log in.

See this Apple note, which applies to OS X 10.7 Lion as well. This Apple note applies to OS X 10.6 and earlier but provides a little more information. When they talk about booting from CD, that's a boot with command and r keys held down in OS X 10.7 Lion.

Getting white screen with file folder and question mark on it...help

My MacBook Pro starts up and only shows a white screen with a file folder with question mark on it. I have not had problems prior to this. Help!,

That means that no valid system could be found to boot from. What might have caused that is hard to say, but try referring to this document:
http://support.apple.com/kb/ts1440
Note that if you are using Mac OS X 10.7 (Lion), you don't start up from your install disk. Hold down command-R at startup instead.

What does a white screen with a file folder and question mark indicate?

what does a white screen with a file folder and question mark indicate upon start up?

That the computer can't find a useable boot volume.
Boot from your grey installer DVD disc 1 (hold down the C key on startup or hold down Alt/option on start and choose the installer disc).
OK the language page (if present). From the installer screen, go to the menu bar and choose Disk Utility; depending on the OS version it may be in the Utilities menu or Tools menu.
In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.). Run Repair Disk (not Disk permissions). If problems are reported as repaired, run it again until you get a message in green "the volume seems to be OK".
If it says it can't repair the disc, you may need heavier guns such as DiskWarrior or TechTool to attempt a rescue.
Hope you have backups; retrieving data from adead drive can be expensive and tricky.

HT3910 I face problems with the Nvidia 8800 GS on my iMac 24'' 3.06Ghz intel core duo. OS 10.06.08. What can I do to solve the problem and if you recommend upgrade to mountain Lion

I face problems with the Nvidia 8800 GS on my iMac 24'' 3.06Ghz intel core duo. OS 10.06.08. What can I do to solve the problem and if you recommend upgrade to mountain Lion

If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
(61713)

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton

I powered up my macbook and there is a file folder with question mark on the screen flashing. What does that mean?

Powered up Mac book and screen showing file folder with question mark flashing?

A flashing question mark appears when you start your Mac
Hope that solves your issue.

White screen with flashing file icon with question mark mean

What does this mean. We are getting a white screen with flashing file icon with question mark inside the file.

It almost certainly means it can't find a bootable volume (one with OS X on it).
Which means most likely you will have to find your original system installation DVD and install it. Then you should figure out what caused the problem.
Read this to diagnose it before resorting to reinstalling the OS:
http://support.apple.com/kb/TS1440
Excerpt:
Additional steps
If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.
Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.
MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.
Restart the computer, then hold the C key during startup.
From the Utilities menu, choose Disk Utility. Don't click Continue.
Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
Click the First Aid tab.
Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
After repairing the disk, try to start up normally.
Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.

When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark

When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark , it's brand new I just receive it from Apple Store .

Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836

I just bought a new iMac last week but there's no iWork (no pages, numbers or keynote ) in my iMac. I understand that these apps i coming free when we bought a new apple product. What should I do or find the iWork for free?

I just bought a new iMac last week but there's no iWork (no pages, numbers or keynote ) in my iMac. I understand that these apps i coming free when we bought a new apple product. What should I do or find the iWork for free? I've checked in apps store & there cost me $19.90 each. Theres no free version available.

Check the info of the Up to Date program: http://www.apple.com/creativity-apps/mac/up-to-date/

When booting up get flashing apple folder with question mark and no sign, why?

When booting up get flashing apple folder with question mark and no sign, why? Computer will not open up. I have tried resetting the Pram. I can access the hard drive from another computer holding down the t key when starting up the Macbook Pro. What to do next?

The cable connecting the HDD to the logic board may be faulty. If the internal HDD can boot the MBP when in an external enclosure, that will confirm this issue. If not, the HDD may need to be replaced.
Ciao.

27 inch Imac Intel won't boot up. Screen ligthts up, then shows a flashing file folder w question mark. What can I do to find the problem?

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