27" thunderbolt flickers

What the ****, Apple? I purchased a new MacBook Pro and a new 27" Thunderbolt display, and the display flickers and goes dead. How much do I have to spend to get something that works?

UPDATE:
I received a call back from a senior tech at Apple. The salient points are as follows:
(1) Apple engineers are well aware of the problem.
(2) They plan to release a firmware update for the display at some indeterminate time.
(3) The fix for this problem will not be bundled into the forthcoming 10.7.2 Lion update.
Given that the flickering problem renders the Thunderbolt monitor virtually unusable as a desktop extension for a 27" iMac, combined with the fact that Apple has no idea when a fix for the problem will be available, my decision to return the monitor for a full refund is a virtual certainty.
AppleCare objected to my conclusion that the Thunderbolt monitor is "incompatible" with the iMac. Perhaps they're right. I'm not super technical so it's possible that I used the wrong term. It's a semantic distinction though. The bottom line is that Thunderbolt displays flicker when attached to a brand new 27" iMac and my personal opinion is that one is better off not purchasing this device until Apple fixes this major flaw.
Apple asked me to make a video of the Thunderbolt display manifesting the problem. Here it is.
http://www.youtube.com/watch?v=k-UCGGkSciI
Hopefully this information will be of value to someone.

Similar Messages

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    UPDATE:
    I received a call back from a senior tech at Apple. The salient points are as follows:
    (1) Apple engineers are well aware of the problem.
    (2) They plan to release a firmware update for the display at some indeterminate time.
    (3) The fix for this problem will not be bundled into the forthcoming 10.7.2 Lion update.
    Given that the flickering problem renders the Thunderbolt monitor virtually unusable as a desktop extension for a 27" iMac, combined with the fact that Apple has no idea when a fix for the problem will be available, my decision to return the monitor for a full refund is a virtual certainty.
    AppleCare objected to my conclusion that the Thunderbolt monitor is "incompatible" with the iMac. Perhaps they're right. I'm not super technical so it's possible that I used the wrong term. It's a semantic distinction though. The bottom line is that Thunderbolt displays flicker when attached to a brand new 27" iMac and my personal opinion is that one is better off not purchasing this device until Apple fixes this major flaw.
    Apple asked me to make a video of the Thunderbolt display manifesting the problem. Here it is.
    http://www.youtube.com/watch?v=k-UCGGkSciI
    Hopefully this information will be of value to someone.

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