2911 ISM and CUE: Do I need to (re-)install CUE for GUI access?
To all the experts out there, I am volunteering with a IPT (Voice) install for my Church. They have a 2911ISR router, which I am trying to setup / configure for a small office configuration.
The question is as stated: Do I need to (re-)install CUE to get the GUI (web UI) to work? It shipped with CUE 8.6.6 on the ISM-SRE-300-K9 module. But I'm not sure if it is because the GUI isn't there or if I have configured the interfaces and route incorrectly.
Here is the software list on the ISM:
MACC-2911-CUE# sh soft inst his
Software Installation History:
Refer to install.log for more details
2014-03-19 12:48:39 ***Install Command Issued*** Cmd:1 Opt:0, Pkg:cue-allapps.sme.8.6.6.pkg Url:ftp://10.1.1.1// Mode:1 Proto:1 Host:10.1.1.1
2014-03-19 12:56:41 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 12:56:42 Thirdparty 8.6.6 Service Engine Thirdparty Code a3442277-7890-4782-9e6b-9d19efc1e0d8
2014-03-19 12:56:42 Plug-in Enablement 8.6.6 Plug-in enablement pack 26bd663c-3e5a-43d9-a6c3-5441ce44941b
2014-03-19 12:56:42 CUE Voicemail Language Support 8.6.6 Languages global pack e2e81cc6-39b5-47e1-9f83-b83c897fc50c
2014-03-19 12:56:42 Global 8.6.6 Global manifest edceaf0b-a890-4045-9086-5452fac85eba
2014-03-19 12:56:42 Infrastructure 8.6.6 Service Engine Infrastructure a36e1be1-ce8a-4f53-ace7-1844262aa0b9
2014-03-19 12:56:42 GPL Infrastructure 8.6.6 Service Engine GPL Infrastructure 9f112eb1-6f58-4dd4-8faa-8530467af3b9
2014-03-19 12:56:42 Voice Mail 8.6.6 Voicemail application 8e7823e2-0e92-4470-8860-653246345f9d
2014-03-19 12:56:42 CUE Voicemail UK English 8.6.6 British English language pack fa803d25-9c89-4171-a14c-ec12d6ed6b8c
2014-03-19 12:56:42 Bootloader (Secondary) 2.1.36 Service Engine Bootloader 9d7b26fb-21b2-416e-8b65-425c2f8da5d8
2014-03-19 12:56:42 Installer 8.6.6 Installer a0fb9f0a-fa5c-4b21-a64c-0cb9d6379573
2014-03-19 12:56:42 Core 8.6.6 Service Engine OS Core 430f25f9-0fed-48a4-b362-823937138501
2014-03-19 12:56:42 Auto Attendant 8.6.6 Service Engine Telephony Infrastructure e3db91b0-f47d-460c-ad22-65001a5d45a9
2014-03-19 13:01:48 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 13:06:40 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 23:17:44 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-03-19 23:41:53 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
2014-04-20 17:47:59 ***SOFTWARE CLEANED***
Timestamp Subsystem Version Description UID
Refer to install.log for more details
Can you confirm the GUI files are there, or are they missing; in which case I need to (re-)install CUE?
Thanks in advance for any assistance you can provide. It is greatly appreciated.
Hi Kevin. I do have that in place.
maccrouter1#sh ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
+ - replicated route, % - next hop override
Gateway of last resort is 192.168.1.1 to network 0.0.0.0
S* 0.0.0.0/0 [1/0] via 192.168.1.1, GigabitEthernet0/0
10.0.0.0/8 is variably subnetted, 11 subnets, 3 masks
C 10.0.4.0/24 is directly connected, GigabitEthernet0/1.4
L 10.0.4.1/32 is directly connected, GigabitEthernet0/1.4
C 10.0.100.0/23 is directly connected, GigabitEthernet0/1.100
L 10.0.100.1/32 is directly connected, GigabitEthernet0/1.100
C 10.0.150.0/24 is directly connected, GigabitEthernet0/1.150
L 10.0.150.1/32 is directly connected, GigabitEthernet0/1.150
S 10.0.150.2/32 is directly connected, ISM0/0
C 10.0.200.0/24 is directly connected, GigabitEthernet0/1.200
L 10.0.200.1/32 is directly connected, GigabitEthernet0/1.200
C 10.1.1.0/24 is directly connected, Loopback0
L 10.1.1.1/32 is directly connected, Loopback0
171.16.0.0/16 is variably subnetted, 2 subnets, 2 masks
C 171.16.0.0/23 is directly connected, GigabitEthernet0/1.16
L 171.16.0.1/32 is directly connected, GigabitEthernet0/1.16
192.168.1.0/24 is variably subnetted, 2 subnets, 2 masks
C 192.168.1.0/24 is directly connected, GigabitEthernet0/0
L 192.168.1.9/32 is directly connected, GigabitEthernet0/0
Could the router side interface be the problem? Here is how it is configured:
interface GigabitEthernet0/1.150
description $FW_INSIDE$
encapsulation dot1Q 150
ip address 10.0.150.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
zone-member security in-zone
shutdown
I should be working on the router in the morning, so unless something obvious is indicated in the above config listing, I'll post a new 'show run' as soon as I can.
Thanks, Jim.
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