2d Gen Shuffle Corrupt

I have a new 2d Gen shuffle. I'm trying to connect with iTunes 7.02 on XP Pro Machine. I have two other iPods that work fine.
I've tried the 5 R's. no help.
When I plug it in, the orange light blinks, indicating that iTunes recognizes it as a device. Then I get an error message that "ITunes has detected an iPod that appears to be corrupted. You may need to restore. . . " I click OK. Then: "Are you sure you want to restore. . . ." I click Restore [update is grayed out.]. Error msg: "There was a problem downloading the iPod software for the iPod 'iPod.' The requested resource was not found." OK [of course, it's not OK]. I continually get this same loop.
Any thoughts?
Thanks. Craig

I still have no solution for the corrupt file error message, but I tried plugging the Apple USB cord into a USB 1.1 plug on my old Dell and suddenly everything worked. I had it plugged into a 2.0 USB plug and I got the corrupt message. Using the 5 R's, I tried another 2.0 plug to no avail. I have no idea why I even decided to try the 1.1 plug on the front of the Dell computer instead of continuing to use the 2.0 plugs on the back of the computer, but it worked. All my other devices (camera and Palm) work great on the 2.0 USB plug on the back.
Thanks for all your help.

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