2g / 3g / 2g,3g

hi guys and gals
i have a 9380 which had an issue with the ear piece being very soft , this unit got exchanged and i now have a new phone , of the same model 
no i have noticed i can not switch the device to only 2g where as on my previous 9380 i could switch between 3g , 2g , 2g/3g.
my battery lasts no longer than 9 hours and its very hot the whole time . 
surely this is not right , or is this the new os7 that does not support 2g ?
i have been instructed to take the phone back because it might be a faulty exchange unit ...
can any one shed some light on this ??

Hi DonovanPorter and welcome to the BlackBerry Support Community Forums!
With BlackBerry® 7.1 software, this option has been removed. You can no longer switch to 2G only.  If a 3G connection isn't availble it will default to the 2G network.
This article will provide some other battery saving tips to help maximize your battery life.
KB14320 - How to maximize battery life and free memory on the BlackBerry smartphone
Thanks.
-CptS
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