2G iPod nano "resets" when viewing photos

I have been loading my daughter's new 8GB nano with music and pictures to give it to her for Christmas. The nano has "reset" twice while showing pictures: The screen goes to the black Apple screen for a moment and then goes to the main menu. Has anyone else had this problem? Do you know what causes it? I haven't had any trouble when listening to music ... yet.
iPod nano 8GB black Windows XP Using photo album

Also since this iPod is new it will have already be
uptodate on the new software.
That's not necessarily true. Some iPods in some retailer purchased today may still be on the original iPod firmware update. Depends on how fast that retailer is moving product and reshelving. Also, just like you choose not to update your firmware, this poster may be the same way. A double edged sword. Although some people are complaining about issues or problems arising after an update I don't think it's something that the majority of users are experiencing. Also, consider the people that had problems actually go away after updating their firmware (like myself). Since Apple reccomends repeatedly on their support pages to have the latest "up-to-date" firmware on your iPod it's probably the best thing to do in the long run.

Similar Messages

Ipod nano resets when I click on music, and exit podcasts.

As the subject say's, on my 4GB black, ipod nano when I click on the music tab it resets, bringing up the apple logo and goes back to the main menu. Same thing happens when I exit the podcasts menu, I can listen to a podcast but when I exit podcasts and go back to the main menu it resets bringing up the apple logo again and going back to the main menu. I can do every thing else view Photos go into the Extras tab, Settings and even Shuffle Songs which play fine. I can enter and exit these with no problems. When I plug it in to my computer it's fine even in itunes it's fine I can play anything and do anything. I did a restore of the software already and it fixed nothing, I’m all out of ideas.
Please help thanks.
CoH
4GB ipod nano Windows XP

I think I figured it out. Podcasts are the culprit, if you set up you your iPod nano to automatically update podcasts and it downloads them on to the iPod, it causes an error in the iPods software, causing it to restart when you click on music or leave the podcast menus. So I changed the settings to manually update podcasts. Putting my podcasts manually onto the iPod, they show up in the Podcasts playlist under my iPod nano menu (which shows automatically) in iTunes. This is when the error starts, when I undock my iPod nano and go to music sure-enough it restarts, I plugged it back into my computer and deleted the podcasts, undocked it and it was working fine. I converted the podcasts to AAC and then put them on the iPod. They did not show in the Podcasts playlist, they just show as normal songs, and when I undock it it works fine. Now I know that they don’t have to go into that playlist and that I can create my own smart-playlist. But it should not do something like this. I’ll make a new thread about this problem.
Thank you all for the help.
CoH

IPod nano resets when scroll wheel touched or button is pressed

Recently my friend lost my iPod and gave me hers as a replacement. It's a 3rd gen 8 gig iPod nano. It was working fine with her music on it, but when I went to update it on my computer I had to reformat it for windows (my friend uses a mac I guess), and since then it boots only to the language select screen and resets whenever any button is pressed or the scroll wheel is moved. Even if the iPod is connected to my computer (computer doesn't have any problems recognizing the device) it does this whenever I touch any control on the iPod. It resets, goes to the apple logo boot screen, and goes to the language select screen again (repeat). If I don't touch it it stays at the language select screen or goes to the "connected" screen eventually if it's still connected, so it's not resetting spontaneously or anything.
I've restored the iPod several times and it hasn't solved the problem. Any assistance would be greatly appreciated. Thank you.
Message was edited by: Bizud

lol, no answers eh
I'm really puzzled. I've put it in disk mode and drained the batteries completely...charged it completely...restored it on two different computers...I guess I'll take it to an apple store?

IPod Restarts When Viewing Photos (Every 1 out of 3 times)!

When I try to view my photos (mainly doing a slide show), the IPod unit will restart. One time, the unit froze and I had to perform a manual reset. I have not seen a resolution yet in the forums. Any help would be appreciated. Thanks in advance.

An Update for what it is worth, and still with no resolution. It appears that I have the auto restart issue only when I view photos and I have previously configured the slide show to turn on music using my music library on the Ipod. If I view photos and it is working ok. with the music playing in the background, and then I leave photos to go listen to my normal music library, and then I come back to viewing photos again, when I start the photo slide show at this point, this is where the Apple restart occurs. I have been able to isolate this down on both my Ipod and my wife's Ipon Nanao Special Editions. Any body else having this problem? When I turn off the background music under the photo slide show preferences, I can go on with photos all I want with no auto restart. So for now, no more back ground music in my photo slide shows.

TS1538 I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions

. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?

Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

I am trying to backup my itunes from my iPod nano and when i get to the screen that should say backups there is no backup button it says options instead, help!!!

I would like to backup my music that is on my ipod nano. When i click view after my device appears next to Library in the Itunes Store there is no backup button only a button that says Options! What am i doing wrong? I really would feel much better if I have all my music backed up!
Thank you, Debra Marsh

Transfer Purchases > File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
RmeWa wrote:
I have no idea which ones
iTunes on your computer will Automatically do the work for you.

Dock + Remote apple in the ipod 3g reset while viewing videos

Hello.
I have the following problem is my ipod nano 3g 1.1.3 connected to the dock of apple and driving with the remote apple.
The problem is that the iPod is reset when you press forward or play / pause while playing videos, I have tested with the podcast "Apple Special Event, October 2008", the reset is random.
Any idea? in support of apple I have sent this url, but I have not managed to solve the problem http://support.apple.com/kb/TS1517?viewlocale=es_E
the iPod is connected to the apple tv composite video
Os the functional dock + apple + remote video components with the iPod nano 3g, when playing videos? are you reset the ipod?
Thank you very much.

This rather depends on whether it broke because it was faulty - in which case it would be covered - or it broke because it was damaged - in which case it most likely wouldn't be.
In any event the best thing would be to deal with Apple directly. Please see this page:
http://www.apple.com/support/ipod/service/faq/#repair2
and please particularly note the caveats in section 3 about not retaining the data and the possibilty of a replacement having a later OS.
Also please note http://www.apple.com/support/ipod/service/faq/#warranty5

Do I get a 1st gen ipod nano back when I send for a replacement?

Do I get a 1st gen ipod nano back when I send for a replacement? I have a black 2GB that I got from my grandfather for Christmas years ago. I want the same one(1st gen black 2GB) sent back. I didn't realize I had to send my original back until I was finished. I don't want a 6th gen, I have one already.

That's not good. I just sent mine back a few days ago. Great I want my 1st gen Nano back. I don't want a 6th gen, already have one. And that 1st gen was special. I thought I was getting a replacement. They better be willing to send back my 1st gen if I can't get a replacement 1st gen nano back.

TS2972 when viewing photo albums thru apple tv photos show in random order. How do I get to show in sequence ?

When viewing photo albums photos show in random. How do you get photos to show in sequecne?

Welcome to the Apple Community.
Before going into any depth about this have you checked that you aren't simply using the shuffle option in the slideshow settings.

Ipod nano works when attached to other devices only

My brand new iPod Nano works when plugged into my car and home stereo, but not on its own. Anybody know how to fix this?

Sounds like a faulty battery. Since you just purchased the iPod, return it for a replacement or refund.
B-rock

X2-00 spontaneous switch off when viewing photos

My daughter uses a X2-00 since about half a year. From time to time when viewing photos she made with the phone, the phone spontaneously switches off and restarts. Restart is without problem, but should not occur at all. An update to the latest software version did not resolve the issue. It's still the same photos that cause a restart.
Any ideas what might cause this issue?

Remove the battery for a couple of minutes..Insert and see if the phone switches ON..
If not, Confirm that the battery is charged.. Leave on charging for 10-15 minutes and then try switching ON while charger is connected..
If problem remains, you need to visit Nokia Care..

Ipod freezes when viewing photos

I got a new Ipod yesterday and when I try to view the photos after uploading them to the ipod it will freeze about half way down when I view all the photos in the photo library and the last 12 months catagory. im using a macbook and the photos are stored in Iphoto.

I deleted a couple photos in the area the ipod freezes but it still freezes. Resetting it does nothing but restarts the ipod and then it still freezes when I go back and veiw the photos in through photo library and last 12 months. I created folders to group the photos to test the ipod and see if it will freeze when I view the same photos the ipod is freezing on when I veiw them in "photo library and 12 months". And the Ipod does not freeze when I view the photos in their gruoped folders. So it can't be a corrupted file, can it?

My ipod nano 6 wont open photo icon,

My ipod nano will not open the photo icon, whenever I touch on it my ipod turns off

Don't know why that happens...
The iPod's software may have become corrupted. So, I think you should do a Restore on the iPod in iTunes. The Restore button is on the iPod's Summary screen, when you select the iPod in iTunes. This will erase the iPod, re-install its software, and set it to default settings. If it's a software glitch, a Restore should fix it.

IPod Nano resets for no reason

I have an 8gb 3gen Nano.
Until about 5 days ago I had encountered no problems. In the last 5 days though the iPod has taken to randomly reseting. I have tried resetting, restoring and reinstalling both the iPod and iTunes.
When connected to my pc, it starts iTunes, syncs and then disconnects automatically, generally after this it restents (and I have to select my language again). Some songs (specifically purchased songs) won't play from 'Cover Flow' trying causes the iPod to reset, however the same songs will play ok if they are contained within a playlist.
Any suggestions?

It might be a litle more complicated as I discovered it's not a hardware bug, but something that afects a lot of iPod Touch around. Here is another thread in this forum:
http://discussions.apple.com/thread.jspa?messageID=7070990
Best regards, and cry for HELP to Apple. C'mon, this is WAY behond expensive device to have this stupid bug. Apple should solve this NOW.

Ipod Nano - unable to upload photos

hi.
I recieved an ipod nano 8g for Christmas. I have been unable to successfully upload photos onto it. I do not have any songs on it yet so space shouldn't be an issue at all. I have a folder in my 'picutre' file designated for the photos I would like to have on the ipod and I have synced it via itunes as the directions require. So far, only 4 of the 25 photos show up on the ipod. Of them, 2 are so distorted that the photo is nearly impossible to view.
I have been on hold with apple for the last 25 minutes - but my call has yet to be picked up.

Having the same problem. Here's our post.
http://discussions.apple.com/thread.jspa?threadID=1308187&stqc=true
Hopefully someone can/will help us.

2G iPod nano "resets" when viewing photos

Similar Messages

Maybe you are looking for