2G ipod shuffle itunes problem

Question

When itunes brings up the ipod shuffle page, and I try to click back to my library, itunes just closes. It works just fine on my windows computer, and I restored it and I still have that problem.

Answer 1

Jake,
I was having a problem with my shuffle and my PowerBook too. Let me tell you what I did and then I'll tell you what was wrong (as I'm sure you're anxious to know how I resolved it). I decided to plug in the 2gen shuffle and I went to the settings tab (top of the page) after I selected the shuffle. I scrolled down to the bottom of the page and clicked on "enable disk" (got a warning about having to eject from iTunes and Finder for future use) then I left my slider at 240 songs so I could preserve all of my space for the music. I clicked "apply" and that did the trick.
Now let me tell you the issue I had so you can see if you fit into any of these annoying little problems. I plugged in the iPod on the first use and named it. I unchecked the box for autofil and then clicked Ok. No problems until after I dropped some music into it. If I clicked on the "Music" label to view my library I would get a message that says my iPod could not be written to and the disk could not be found. Sometimes I would try to eject and I would be told that another app was using files on the shuffle and it couldn't be stopped (update service???). Did you notice that iTunes checks for updates every time you move from song to song or playlist to playlist. I closed iTunes and ejected my iPod from the Finder and then connected it again. It mounted and unmounted mostly normal but I still would get the "could not update" message, not once, but two - four times. I even tried a restore once and it failed because of something having to do with read / write or acces. The first sucessful restore and replacement of music yeilded my shuffle useless: files transferred and itunes could play the file, but the shuffle would not play in the earbuds. I restored a second time and it started working again. At any rate, I read a little and noticed some windows users finding a manipulation (formatting, autofil, disk use, etc...) so I thought about it and realized what they were doing compared to us. There's something wrong with the device's firmware or iTunes 7.0.2 that causes errors when you only use the shuffle for music. I put a check in the box to enable disk use and then realized that I could still keep all of my space for iTunes. Basically I just fool the shuffle and it works like a champ now.
Best of luck,
Dan
PowerBook 17" 1.5 GHz   Mac OS X (10.4.8)