2G iPod won't mount and CD icon appears?

Hi I have a 20 gig 2G ipod that I got from the battery replacement program 3 years ago. I am unable to sync it with iTunes. When I connect it to my mac it won't mount and the CD icon appears on the iPod screen. When I unplug it the icon is still on the screen after few minutes I get the Cd icon with the check mark, then it returns to normal operation. When I press play the song plays for 20 30 sec. and then it freezes.
How can I reset the iPod?
Thanks in advance

Hello!
What kind of iPod do you have? (new one?)
Are you using a mac or a pc?
If your using windows pc, check and see if you have a 6 pin connector (FireWire) if not then thats probably why it is not charging!
If your using a mac then it should charge automatically.
Refer to the online support and type in the search area:
iPod(with dock connector) user's guide (manual)
Refer to page 45 Battery charging!
Let me know if I can help in any other way!
b16_civic

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